Hotels near Ontario Airport

Hotels near Ontario Airport

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Ontario (ONT) - Ontario, CA, United States
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Best hotels near Ontario Airport

Cleanliness
8.7
Comfort
8.7
Facilities
6.3
Location
8.9
Overall
6.1
Overall 8.5 Excellent
Based on 787 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
6.3
Location
8.9
Overall
6.1
Cleanliness
2.0
Comfort
3.3
Facilities
4.0
Location
4.6
Overall
3.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.6
Staff
8.9
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.6
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
9.1
Comfort
8.9
Facilities
6.0
Location
8.9
Overall
8.0
Cleanliness
8.3
Comfort
8.4
Facilities
6.0
Location
8.8
Overall
5.3
Cleanliness
8.2
Comfort
8.0
Location
8.6
Services
8.1
Staff
8.7

Excellent 8.0
Pros: Friendly staff. Convenient location. Safe and clean
Cons: Need more baggage carts
Excellent 9.0
Pros: Clean location and the staff
Cons: Nice place worth the time and money clean lots to do and close to airport
Excellent 10.0
Pros: I loved the layout of the room with the entry and the amenities. I had many towels in the bathroom. I stayed at the Hilton last time and I had 1 towel for 2 days. My dog was with me and everyone was so welcoming. I Will book there again for the 4th of July. I book because of the fireworks in my neighborhood which are like bombs going off. My room was so quiet and we sleep well.
Cons: I was on the 3rd floor with a lovely view but the window could have been cleaned.
Good 6.0
Pros: Everything else was fine with respect to Covid restrictions. Parking was ample & well lit.
Cons: The couch was noticeably dusty.
Good 7.0
Pros: Location is great
Cons: Rooms need a good facelift and cleaning, bed and pillows very uncomfortable. Hallway floors dirty, we never saw anyone sanitizing public areas like elevator buttons or vending machines. I brought my own Clorox spray and wipes and I was glad I did.
Good 7.4
Pros: Good location and nice straight forward layout. Seemed to be kept pretty clean.
Cons: Way, way too many pets (dogs). In one elevator trip, I saw three different dogs. One was pretty big and the owner had to restrain the dog to keep him from jumping on me. In total, I saw six dogs and heard one barking a few rooms over for an extended period of time. My wife has an allergy to pet dander and while I respect people's right to bring their dogs to a hotel if that hotel allows them, we were only there for two nights and we weren't outside of our room that much and I just think six different dogs is just too many. I like the hotel, but we would have to see if they have some rooms set aside that they do not allow pets in before we would stay there in the future.
Mediocre 3.7
Cons: I front desk people were rude and someone came into our room and stole, perfume, jewelry and 100.00 and the do not come in tag was on the door.
Mediocre 3.4
Pros: Staff was friendly enough.
Cons: Filthy room and bathroom. Hair everywhere. In the towels, bathroom floor. Trash scattered on the carpet. Hair in the sheets. Yuk.
Okay 4.8
Pros: The staff was very friendly
Cons: Get to room it look clean when in to rest room there was a yellowish firm on sink n pee stains on toilet.
Okay 4.2
Cons: Staff didn't consider placing us away from the entire youth soccer team that crowded the front desk area..they allowed the kids to play and make a whole lot of noise way past midnight...common sense stuff
La Quinta Inn & Suites by Wyndham Ontario Airport - Ontario
Rated no. 1
8.5
Excellent 8.5
Based on 787 reviews
Details
Reviews
RM 433

Cleanliness
8.7
Comfort
8.7
Facilities
8.1
Food
10.0
Location
8.9
Overall 8.4 Excellent
Based on 951 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.1
Food
10.0
Location
8.9
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
7.6
Comfort
8.0
Facilities
8.5
Food
10.0
Location
8.7
Cleanliness
8.6
Comfort
8.6
Location
9.1
Services
8.7
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.3
Comfort
7.8
Facilities
8.0
Location
8.6
Overall
8.1
Cleanliness
8.8
Comfort
9.0
Location
9.0
Services
8.7
Staff
8.9
Cleanliness
8.6
Comfort
8.7
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
8.7
Overall
7.9
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.3
Staff
8.5

Good 7.0
Pros: Staff was friendly, the morning to go breakfast was good with eggs sausage has browns and drinks.
Cons: Pool seems to have been emptied for COVID and hotel has chosen to discontinue their van service to the Ontario Airport citing COVID.
Excellent 10.0
Pros: Staff is great specially the guys. Very helpful rooms were beyond exceptional and clean. Breakfast was great considering the pandemic. Wish I had enough to stay more often.
Cons: The rooms are pricey. Plus the deposit is $100
Excellent 10.0
Pros: Staff
Okay 5.0
Pros: Close to the airport
Cons: No change of bedding, had to call front desk for clean towels, sand bags for pillows (my opinion). I had to carry out my own trash no extra trash bags, I happened to have plastic grocery bags with me had to use those.
Excellent 10.0
Pros: Everything was great
Cons: Nothing
Excellent 9.0
Pros: Great location. Very clean and comfortable bed.
Excellent 10.0
Pros: The staff is excellent very helping ☺️
Okay 4.0
Pros: The lobby looked great and the pictures on the website looked great
Cons: The room has laminate floors and echoes bad. The bed sagged towards the middle. The couch sagged towards the back too. The pull out mattress had stains. We asked for sheets to make the pullout bed and they arrived with stains.
Excellent 8.5
Pros: Very nice artwork on all the corridors. An unusual and extremely nice touch. Very pretty courtyard.
Cons: Was given a handicapped accessible room which I wasn’t very happy about. Did not like the shower setup at all. No counter space to put things. Kind of odd to be given that room as the hotel was not full. Everything in the room was kind of odd (as it was made to accommodate handicapped people). Would have preferred a regular room but didn’t want to complain.
Excellent 10.0
Pros: Rooms were clean n spacious. Nice complimentary breakfast.
Cons: Walls a little thin
Okay 5.7
Pros: This is a very classy hotel and was clean. Upon check in, I was impressed with the layout of the lobby and general condition of the hotel. Breakfast was excellent as a part of my stay. Nice room, big spacious room with a nice layout. Bed was comfortable and noise from adjoining rooms, Hallway was minimal.
Cons: Airport noise, traffic noise, train noise was waking me all night. Even with the A/C fan running all night. I slept maybe 4 hours all night. Upon check in, I requested a quiet room and the young lady checking me in said, "I never get complaints about noise." She LIED, and placed me on the Busy street side facing the airport. Per other guests, The courtyard on the inside of the hotel is the place to stay if you want a quiet night. Why this little girl who checked me in did not place me on the inside is a mystery, and the asst manager who I spoke with the next morning had nothing to say except, "Ask for an inside room on your next stay" No free room voucher or offer for something extra to make up for the bad night. Poor Form and very unprofessional. Isn't a good night's sleep the reason we pay more for a better hotel room? This place did not fit the bill.
Excellent 8.5
Cons: Bed was a bit hard.
Good 7.7
Pros: Nice hotel, clean comfortable rooms very good customer service
Excellent 8.0
Pros: Room was nice and comfortable
Cons: Late checkout only until 12 noon
Excellent 10.0
Pros: I loved everything about the hotel !
Excellent 10.0
Pros: Nice rooms
Cons: Breakfast was a little lacking
Mediocre 2.0
Pros: nada
Cons: Made reservation for two nights. Called the front desk during the morning of my arrival date. Told front desk that I would be checking in late. Front desk said no problem. Front desk proudly said, "We do not cancel reservations!" I went to a gathering with friends. I had a midnight snack and enjoyed the food. I was in no rush, as my room at the Azure was waiting for me. I walked to the front desk, and the time was about 2:45 a.m. This was now into my first night stay, which was paid. I talk to Graveyard Roy, give him my id card, and tell him that I have a room, reservation for two nights. Roy told me that he completed an audit at 2:30 a.m, and that he cancelled my reservation, because I had not checked in. Graveyard Roy cancelled both nights! It had only been 15 minutes since Roy cancelled my room(s), so I simply asked Graveyard Roy to check me in, using the reservation he just cancelled. Graveyard Roy started pushing computer keyboard keys, clicking mice, and kept looking from one computer monitor to another. I gave him the benefit of the doubt, and thought maybe Roy was helping the nearby air traffic control tower, and landing jets. Nope. Graveyard Roy was lost! I heard the GPS navigation system in Roy's head continually say, "Re-Routing". I saw Roy scrambling, and heard him say aloud, "Lets see, lets see, lets see...." I had to finally leave the poor guy alone, and I walked away and out. The whole time hearing keyboard keys a clacking and mice a clicking. Pop Quiz,..Why does Roy hold a position on the Graveyard shift? Answer in the form of a question. Bye.
Excellent 8.0
Pros: I liked the comfort.
Cons: The pillows aren't as steady and fluffy as the used to be. Not enough pillows on the bed. I had to request a room change, because ants were in our room. The irons were not operable. The first room, we had to request an iron. The replaced iron did not work. When we moved to the second room, due to ants, the iron of that room did not work. We had to end up going out to buy an iron. Room service was not good. The service took forever to show up, if they showed up. This has never happened, in my year and a half of dealing with Azure. Azure has always been responsible in the past.
Good 6.0
Pros: Everyone was friendly - the breakfast was very good the facilities were clean.
Cons: I stayed two nights. When I got back to the hotel the second night, it was late, and when I opened the door, I saw that Housekeeping did not clean the room. I went down to the front desk and they gave me some towels and coffee packets for the morning.
Excellent 10.0
Pros: We stayed in a king spa tub studio. The room was spacious, clean, stocked and all furniture was comfortable. Housekeeping observed the do not disturb sign for 2 nights and were easy to reach for anything we needed, Wendy at the front desk was a real pleasure, we were greeted with a sincere smile, a smooth fast and thorough cheek-in Thank You.
Excellent 10.0
Pros: Really enjoyed the large clean room and the bed was wonderful. The breakfast was good to start off the day! Will come again
Excellent 10.0
Pros: Clean and affordable. Rooms were very large.
Good 6.0
Pros: Breakfast was fine
Cons: Very noisey, Rooms with too much fresher spray.
Okay 5.7
Pros: I like that it was cheap. The room was a good size.
Cons: The hallway smelled like smoke even though we had a non smoking room. The staff was rude when I was checking in. The name of the hotel has changed to Azure so the reviews from the past are not relevant. I probably won't stay there again.
Good 6.2
Pros: The omelet with the complimentary breakfast was good.
Cons: When I arrived the manager stated that my reservation didn't include the room I had asked for. He told me I needed to call my booking agent and resolve it myself. I pleasantly but insistently pushed the situation saying I had a confirmation email with the details. Eventually, he realized he was wrong, apologized and resolved the issue... but the way he initially didn't take responsibility... or offer to resolve it, left me with a less than happy attitude. The door knob to my room was broken and lastly... there was hair on the "clean" sheets and in the "clean" tub. Overall, everything was just a bit sub par for the money.
Good 7.6
Pros: Great Location, away from crowds but close to main areas. Quiet hotel, comfortable beds.
Cons: Hotel rooms come off as worn and outdated. Tv was in an inconvenient location not in front of the couch or bed, but right in front of the dividing wall. Complementary breakfast was impressive on arrival but actually was very bland. The 'jacuzzi' was actually a jetted tub that was only slightly larger than average, and in the bathroom, not the suite itself.
Azure Hotel & Suites, Trademark Collection by Wyndham - Ontario
Rated no. 2
8.4
Excellent 8.4
Based on 951 reviews
Details
Reviews
RM 405

Cleanliness
8.8
Comfort
8.7
Facilities
9.0
Location
8.9
Overall
9.0
Overall 8.4 Excellent
Based on 701 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.5
Comfort
8.6
Location
8.6
Services
8.3
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Staff
10.0
Cleanliness
9.6
Comfort
9.6
Facilities
8.6
Location
9.3
Overall
8.6
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.5
Staff
9.0
Cleanliness
8.7
Comfort
8.7
Location
8.7
Services
8.3
Staff
8.5
Cleanliness
8.8
Comfort
8.7
Facilities
9.5
Location
8.9
Overall
9.5
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.5
Staff
9.0

Excellent 10.0
Pros: Views
Cons: They don’t have microwave
Good 7.0
Pros: I love the fact that their parking lot could accommodate my tractor trailer and that it was right down the street from the truck stop. The view was breath taking especially at night.
Cons: I do not like the fact that there is a $100 deposit for a room that had no breakfast, only one Community microwave on the 5th floor and no laundry facility.
Excellent 8.0
Pros: It was close to the airport which was nice and clean. Staff was excellent
Cons: The room itself felt dated and old. Phone is old and the lighting felt old
Excellent 9.0
Pros: The balcony.
Cons: I stay often. This time, all the rooms that I inquired about were out of service. The room I had bathroom was dirty and I noticed 2 smal black bugs during this stay. Quite disappointed.
Excellent 10.0
Pros: Balcony view
Cons: No ice machine on the 10th floor , had to go down to the 9th floor
Excellent 9.0
Pros: Views
Cons: Parking
Excellent 8.0
Pros: Very clean.
Cons: Gym was missing a couple of free weights.
Excellent 9.7
Pros: Attended the Hotel for a conference. The facility was outstanding. The view of the mountains made the location perfect.
Cons: I cannot think of anything.
Excellent 10.0
Pros: Just the right amount of nice linens on the comfortable bed. My husband appreciates the nice tv for football. We had a nice view of the mountains.
Cons: The bathroom was nice but a little tight. Not a big deal.
Excellent 9.4
Cons: I had made reservations for a double bed and when I got there they only had a king size bed
Excellent 10.0
Pros: My stay here was great. I have stayed at ALoft, just up the street a few time and after a few poor experiences I decided to stay at Ontario Airport Hotel. The staff was amazing and very accessible. The room was very clean and the location is perfect. The shuttle service that will take you around town for free was also a huge plus. This is where I will always stay from now on.
Excellent 8.0
Pros: I did like his hotel everything was really nice about it parking is really easy it was super close event I was going to my only complaint would be a they charge you $50 at check in now nowhere did it say it was charging $50 for checking in I called the office and complained about it because the $50 made my account go negative. And they did absolutely nothing about it which kind of made me mad.actually I'm still waiting for the $50 back and it's been five days that if it does Credit to my account soon I will never stay here again. That's the one thing that would make me not return to this hotel. everything is nice but beware of the holding fee.
Good 7.6
Pros: Staff was friendly Lounge, bar, and piano area were relaxing.
Cons: Carpeting in the outer halls. The room door had foot prints and scuff marks.
Ontario Airport Hotel & Conference Center - Ontario
Rated no. 3
8.4
Excellent 8.4
Based on 701 reviews
Details
Reviews
RM 405

Cleanliness
8.7
Comfort
8.7
Facilities
8.8
Location
8.8
Overall
9.0
Overall 8.4 Excellent
Based on 369 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.8
Location
8.8
Overall
9.0
Cleanliness
5.0
Location
5.0
Overall
10.0
Staff
5.0
Value for money
5.0
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.4
Staff
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Location
8.8
Overall
8.6
Cleanliness
8.4
Comfort
8.4
Location
8.8
Services
8.3
Staff
8.5

Okay 5.0
Pros: Literally the only thing i like is that the sheets were soft.
Cons: I didn’t realize i couldn’t pay with cash after i had already held the room with a card and thought i had paid with that card. The lady at the front wasn’t very good at communicating, and when i asked for a manager said she was gone. When i walked in the room the strongest smells of deodorizer filled the whole room and bathroom. The bathtub had dirt resting in it. The toilet seat and handle were dirty. Footprints on the floor in the bathroom. The air conditioner wouldn’t consistently run even when was switched on
Excellent 9.0
Cons: what I'm upset about is the security deposit $100 dollars they don't mention until you sign in also. it takes a while to get it back a week needless to say I was broke for a week
Poor 1.0
Pros: It wasn't very pleasant at all not good
Cons: I had room service without knocking on my door opening the door as I was using restroom cleaning myself and she opened the door on me without knocking without identifying herself as a room service that was completely disturbing my privacy and I took in a videos of ants and bugs all over the room
Mediocre 3.0
Pros: Room was nice
Cons: Went on a roadtrip and this was the third hotel i stayed at, staff wasnt friendly like the other hotels and make sure you dont bring kids because everyone complains about the noise
Excellent 10.0
Pros: Local restaurant helped with my food.
Cons: Nothing.
Excellent 10.0
Pros: Great Location and Clean Comfortable room.
Cons: The have free Chocolate Chip cookies on Weekdays but not on the weekends...................
Excellent 8.0
Pros: Great bed! Clean comfortable room with a good breakfast and location. I would stay here again.
Excellent 8.0
Pros: The room was clean. A neat tidy set up and very spacious.
Cons: As soon as I arrived they wouldn't let me check in at 3.. had to wait extra. Did not like that check out time was at 11am.
Comfort Suites Ontario Convention Center - Ontario
Rated no. 4
8.4
Excellent 8.4
Based on 369 reviews
Details
Reviews
RM 417

Cleanliness
8.8
Comfort
8.6
Facilities
7.4
Location
8.7
Overall
7.6
Overall 8.4 Excellent
Based on 106 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
7.4
Location
8.7
Overall
7.6
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.7
Comfort
8.8
Location
8.9
Services
8.3
Staff
9.3
Cleanliness
9.5
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
9.3
Comfort
8.6
Location
8.9
Services
8.7
Staff
9.1
Cleanliness
9.4
Comfort
8.9
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Facilities
6.0
Location
8.5
Overall
7.0
Cleanliness
8.8
Comfort
8.4
Location
8.0
Services
7.7
Staff
8.6

Excellent 10.0
Pros: Didn't get to it ,but thanks
Okay 5.0
Pros: How the place was hidden
Cons: That there were I think roaches in my room and the hotel only took $20 off my bill
Excellent 10.0
Pros: It was outstanding
Excellent 10.0
Pros: Everything not one complaint
Cons: The staff was the best!
Good 6.0
Pros: Location, quiet
Cons: Pool & room cleaner, lock on bathroom door,
Excellent 8.0
Pros: Close to Airport Easy Airport transportation Towel Bunny on the bed a cute touch
Cons: Somewhat noisy, could hear foot traffic from above
Okay 5.1
Pros: Was inexpensive and close to airport. Staff was friendly and helpful.
Cons: Well worn and needs soundproofing and renovation. Aircon was very noisy
Excellent 8.5
Pros: Very comfortable and most important...exceptionally clean room/facilities.
Cons: The location was a bit difficult to find. But I called the hotel and Carrie Ann guided me to the doorstep. She was great.
Excellent 9.7
Pros: The facility is nice. The rooms are comfortable and clean and the bed was comfortable as well. Another convenient feature is location. There are plenty of restaurants in the area and places to shop as well. There is a Chinese Restaurant right next door that has really good food and if you don't feel like dining out they do deliver. The staff was very friendly which was something you don't always see it seems when you purchase a room online at a reduced rate. Many of the other paces we have stayed at the staff seem to be a bit rude but not here. The complementary breakfast was nice. It consisted of the usuall breakfast items and there was plenty of it. Overall the Fairfield Inn is a nice place to stay.
Cons: I thought the room was just a bit pricy but in all fairness it was the weekend so I know that rates are usually a bit higher than other times of the week.
Fairfield Inn by Marriott Ontario - Ontario
Rated no. 5
8.4
Excellent 8.4
Based on 106 reviews
Details
Reviews
RM 453

Cleanliness
8.8
Comfort
8.5
Facilities
7.4
Location
8.5
Overall
7.0
Overall 8.2 Excellent
Based on 172 reviews
Cleanliness
8.8
Comfort
8.5
Facilities
7.4
Location
8.5
Overall
7.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.6
Comfort
8.2
Location
8.6
Services
8.6
Staff
7.9
Cleanliness
7.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
8.0
Comfort
5.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.6
Cleanliness
8.6
Comfort
8.3
Location
8.3
Services
8.8
Staff
8.6
Cleanliness
8.8
Comfort
8.7
Facilities
9.0
Location
8.1
Overall
8.6
Cleanliness
9.0
Comfort
8.6
Location
8.4
Services
8.6
Staff
8.4

Excellent 10.0
Pros: Dog friendly! Clean!
Cons: N/A
Okay 4.5
Cons: Worst bed I’ve ever slept on - uncomfortable, squeaky, poor temperature regulation. Stayed for 3 nights and barely slept.
Excellent 8.0
Pros: I really like the breakfast and evening lounge on the 6th floor. Clean and actually good food.
Good 6.5
Pros: The hotel is conveniently located in Ontario with access to 10 and Ontario airport. This hotel would be fine for business. Staff was friendly.
Cons: The hotel needs some upgrades. Even the elevator seemed tired as it took its time moving between floors and opening.
Excellent 10.0
Pros: Fast check in
Cons: N/A
Excellent 8.0
Pros: Nice staff and nice morning buffet.
Cons: Thought buffet price was a little high.
Sheraton Ontario Airport Hotel - Ontario
Rated no. 6
8.2
Excellent 8.2
Based on 172 reviews
Details
Reviews
RM 486

Cleanliness
8.7
Comfort
8.6
Facilities
8.9
Location
8.6
Overall
8.7
Overall 8.1 Excellent
Based on 644 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.9
Location
8.6
Overall
8.7
Cleanliness
8.5
Comfort
9.0
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.5
Comfort
8.6
Location
8.4
Services
8.1
Staff
8.4
Cleanliness
9.5
Comfort
9.0
Facilities
9.5
Location
9.0
Overall
9.5
Cleanliness
8.9
Comfort
8.8
Location
8.7
Services
8.4
Staff
8.5
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
8.6
Overall
8.0
Cleanliness
8.5
Comfort
8.2
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
8.4
Comfort
8.2
Location
8.2
Services
8.0
Staff
8.1

Poor 1.0
Pros: Nothing
Cons: Was robbed there at hotel security guard that works there belittled next and said I broke a lamp when I didn’t he seemed more intent on getting me in trouble instead of helping me out . I will never stay at double tree again. Worst experience in my life
Good 7.0
Pros: Got in late so decided to sleep in instead of grabbing breakfast.
Cons: The fridge didn't work and was upset when I informed them. So I brought my ice chest in since it was just for the night. 1 big towel and 2 face towels it would of been nice 2 big towels. My husband grabbed a towel from maid in the morning. So housekeepers should just take that extra time checking and there supervisors should revise room before renting out
Mediocre 2.0
Pros: Room were not sanitized, the very first room they gave me and my husband, had spiders and there was an open energy drink in the fridge. The door even with the key card wouldn’t open, it took my husband multiple times before we could go in, needless to say they moved us to a different room at our request and it wasn’t that much better. We checked out at 12:08 I stills in line for almost 20 mins and the gentleman at the front desk was attempting to charge me for an extra day, after I explained to him my husband was at the front desk at 12:08 trying to check us out. Another front desk clerk told my husband to leave key in our room and we wouldn’t be charged for an extra day. My overall experience wasn’t good. I will not be staying in anymore double trees hotels.
Cons: Front desk staff are very rude, room wasn’t sanitized,
Poor 1.0
Pros: No mercy on changing dates they charge my credit card without me being present their security measures are unprofessional they should only be able to charge me when I am present with a valid ID this also means that anybody can steal your card and make a transaction and they won’t do anything about it
Cons: Nothing
Okay 5.0
Pros: Location and the bed
Cons: The toilet was runnin very loud evrry couple hours . I told them.after they offered no discount
Excellent 8.5
Pros: Proximity, amwnities
Cons: Needs updating and more comfortable beds
Excellent 9.4
Pros: Breakfast and service
Excellent 10.0
Pros: Great staff, very clean and beautiful space. The waiter remembered my name, which is always nice.
Cons: That I forgot my bathingsuit for the pool!
Excellent 9.1
Pros: The pool area was very nice. The room was clean and comfortable. Front desk help was great
Cons: it was kind of pricey for a night stay
Excellent 8.0
Cons: The TV didn't work properly. The engineer was polite and nice. However, it took quite a while for him to replace a part and fix it. Not his fault. However, very inconvenient that the hotel gave us a room with a faulty TV.
DoubleTree by Hilton Ontario Airport - Ontario
Rated no. 7
8.1
Excellent 8.1
Based on 644 reviews
Details
Reviews
RM 566

Cleanliness
8.4
Comfort
8.4
Facilities
8.5
Location
8.6
Overall
9.0
Overall 8.1 Excellent
Based on 231 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.5
Location
8.6
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.0
Location
8.2
Services
8.1
Staff
7.9
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.5
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.2
Staff
7.5
Cleanliness
7.9
Comfort
8.8
Facilities
9.0
Location
9.3
Overall
9.0
Cleanliness
8.2
Comfort
8.3
Location
9.0
Services
8.3
Staff
8.1

Poor 1.0
Pros: Bed was comfortable
Cons: Loud neighbors Dirty couch Poor choice(s) for ‘to-go’ breakfast
Good 7.0
Pros: The people at the reception were friendly.
Cons: The carpet was dirty. Booked for three & only got towels for two & had to request for toilet paper. Did not like breakfast for the amount of money paid - it’s the same breakfast served daily - could not eat 3/4 of what was served due to health reasons. Had to pay for parking - would be good to know in advance regarding the additional expense.
Excellent 8.0
Pros: I liked the location, the comfortable beds and overall size of room
Cons: Our first room was really dirty and they took too long to give us another room
Good 7.0
Pros: The staff and hospitality
Cons: Is when I was tryin to turn on the heater but it won’t turn on
Excellent 10.0
Pros: Clean and quiet
Excellent 9.0
Pros: Location..quiet..parking ..staff
Cons: Secured elevators Marijuana smoke Group hanging out
Excellent 10.0
Pros: The room was beautiful. My parents will be staying in a couple of weeks
Cons: Did not realize I was going to be charged for parking, when the receptionist realized I was an essential worker (volunteering out of state) she offered to comp the $10 parking fee, but it was not refunded on my card.
Embassy Suites Ontario Airport - Ontario
Rated no. 8
8.1
Excellent 8.1
Based on 231 reviews
Details
Reviews
RM 583

Cleanliness
8.6
Comfort
8.5
Facilities
9.0
Location
8.5
Overall
9.5
Overall 8.1 Excellent
Based on 140 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
9.0
Location
8.5
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.2
Services
7.9
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.1
Location
8.4
Services
8.3
Staff
8.6
Cleanliness
9.3
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
9.6
Location
8.1
Services
8.1
Staff
9.1
Cleanliness
9.1
Comfort
8.3
Location
8.2
Services
9.1
Staff
8.8

Excellent 10.0
Pros: The environment was peaceful and classy
Cons: The price was a little expensive
Okay 4.0
Pros: The staff
Cons: The rooms were very low budget and a lot of people hanging out in the parking lot and sleeping in cars
Excellent 10.0
Pros: I love that there is an oven and stove in the room.
Cons: We did not have a fireplace
Excellent 10.0
Pros: I forgot my kindle. In addition, I didn’t realize i left my kindle behind until two weeks later. I called and they informed me they had my kindle and they would mail it to me. Brianna went way above and beyond. Thank you!
Excellent 10.0
Pros: Comfortable, quite, slept well and the morning breakfast was great and delicious.
Cons: Customer service was outstanding. The girl at the front desk Brianna was very friendly and helpful.
Excellent 8.0
Pros: had a great stay... i love the pillows
Cons: The furnace clogged and flooded our room... the maintenance man tossed down a towel... to fix it!
Excellent 9.7
Pros: Very convenient for Ontario airport. Friendly staff. Had penthouse loft. Very comfortable beds. Stairs are tight if carrying suitcases.
Residence Inn Ontario Airport - Ontario
Rated no. 9
8.1
Excellent 8.1
Based on 140 reviews
Details
Reviews
RM 704

Cleanliness
8.5
Comfort
8.4
Facilities
8.2
Location
8.4
Overall
8.5
Overall 8.0 Excellent
Based on 1,134 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.2
Location
8.4
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.1
Comfort
8.3
Location
8.2
Services
7.7
Staff
8.0
Cleanliness
8.6
Comfort
8.5
Facilities
9.1
Location
8.5
Overall
8.7
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.4
Staff
8.7
Cleanliness
8.2
Comfort
8.0
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.2
Comfort
8.1
Facilities
7.0
Location
7.9
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Location
8.2
Services
7.7
Staff
8.3

Excellent 10.0
Pros: Everything. Staff is super friendly and accommodating.
Poor 1.0
Cons: Nove 29 2020 They didn't accept the card I reserved a room with and I had to pay with because it isn't one they accept and so I couldn't get q room but Jan 3 I have 2 charges from the hotel even thought i showed up for reservation but they wouldn't let me check in.
Excellent 10.0
Pros: I loved the size of the room and really enjoyed the memory foam mattress as I have a bad back. I also really enjoyed the location of the facility as well.
Cons: The only one thing I didn’t like was the sound proof of the room as you could hear everything going on above and beside you. Other then that I enjoy staying there each time I book with you guys.
Excellent 10.0
Pros: Security is great and on top of it love it here
Cons: Everything is great
Excellent 9.7
Pros: I enjoyed the friendly staff, the cleaniness, the memory foam bed and the Direct TV Cable services.
Cons: The first stay, the bed was incredibly soft, but this time, the bed wasn't as soft; however, it was still soft enough to relax.
Excellent 9.4
Pros: Loved the comfort. Loved the hospitality from the staff. The cleanliness of the room. The bed was so comfort. Great TV options. Refrigerator and microwave a definite plus.
Excellent 10.0
Cons: Very happy with my stay
Excellent 8.5
Pros: It was like sleeping in my car, but on a great bed. Room was great, very clean, great tv everything I could ask for. However, after the first couple nights I finally had to put ear plugs in in order to sleep through all of the car noise from the freeway. for the price I think it was great.
Cons: Noise. And staff took too long to service room, so in my 5 day stay , they only cleaned my room once. They did not show up till we got back at 5:00 pm. Need to clean rooms much earlier in the day.
Excellent 10.0
Pros: Loved the memory foam beds, staff was very friendly, had a later checkout (noon) when most hotels are 11:00 - they will even extend it to 1pm if needed! Room was spacious, had a nice desk, microwave and fridge. This place was very comfortable, great location, and a great price!
Cons: The only 2 things I could sing this place for (and not enough to lower the 5 star rating) is that we had a hair on one of the hand towels - but that tends to happen. We also were hoping to connect our PS3 to the tv to pass the time, but they have a block from using the inputs. Again, understandable, but that would have been nice to be able to do.
Excellent 9.7
Pros: Well for starters my boyfriend and I had a little trouble with our reservation but the staff was very friendly and took care of the problem ASAP and they give you cookies when you check in which is AWESOME! As far as the room, as soon as we walked into it it smelled super clean and it was. The room also had soap and shampoo dispensers which are so much better than those tiny bar soaps that most hotels have, so that was a major plus.
Cons: There was only two things I didn't like about the room, the bed and the sheets. The bed wasn't all that comfortable I guess memory foam beds just aren't my thing but it wasn't that bad, and the sheets were really thin so we got cold at night.
Good 7.1
Pros: Welcome and check-in were fine, the room was large with a comfortable bed. Free fruit in the lobby was nice.
Cons: Any rooms facing the freeway are subject to traffic noise 24 hours a day, so not recommended for light sleepers. Make sure to bring your own coffee to breakfast.
Okay 5.3
Pros: Affordable
Cons: Old ans stinky.
Ontario Airport Inn - Ontario
Rated no. 10
8.0
Excellent 8.0
Based on 1,134 reviews
Details
Reviews
RM 381

Cleanliness
8.4
Comfort
8.3
Facilities
7.1
Location
8.6
Overall
7.7
Overall 7.9 Good
Based on 484 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
7.1
Location
8.6
Overall
7.7
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.8
Location
8.5
Services
7.8
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.0
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.5
Staff
8.7
Cleanliness
8.7
Comfort
8.2
Location
8.5
Services
8.6
Staff
8.6
Cleanliness
8.1
Comfort
8.2
Facilities
6.0
Location
8.5
Overall
6.6
Cleanliness
8.2
Comfort
8.1
Location
8.6
Services
8.1
Staff
8.5

Mediocre 2.0
Cons: I don’t like how the fact that they said that there was breakfast at the hotel and I got charge for it and there was no breakfast and they never refund me my money back and I was supposed to get 50% of the money back I didn’t even get that back when there have to guaranteed 100% guaranteed policy and I it wasn’t 100%
Poor 1.0
Pros: Nothing
Cons: Everything
Mediocre 3.0
Pros: Nothing it wasn't what I was looking for didn't meet my expectations
Cons: Wasn't comfortable for me seems outdated and hotel stench
Mediocre 3.1
Pros: The front attendee was nice.
Cons: Everything else! The room was terrible! Never again!
Excellent 8.5
Pros: Helpful and friendly staff when I checked in and out.
Cons: I was counting on the restaurant being open on time. It wasn't and I was forced to have breakfast on the road. I chose not to eat any other meals there.
Excellent 10.0
Pros: Friendly staff and nice big room. We booked about 15 minutes before we got there and the transaction was easy! Close to the freeway and quiet. Very pleased!
Excellent 9.7
Pros: Quiteness
Cons: I whiskey I could have stayed longer
Holiday Inn Ontario Airport - Ontario
Rated no. 11
7.9
Good 7.9
Based on 484 reviews
Details
Reviews
RM 546

Cleanliness
8.0
Comfort
7.8
Facilities
6.0
Location
8.4
Overall
6.2
Overall 7.9 Good
Based on 370 reviews
Cleanliness
8.0
Comfort
7.8
Facilities
6.0
Location
8.4
Overall
6.2
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
8.6
Comfort
8.3
Location
8.8
Services
8.3
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
10.0
Overall
9.0
Cleanliness
7.9
Comfort
7.7
Location
8.5
Services
7.5
Staff
8.3
Cleanliness
8.0
Comfort
7.6
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
7.8
Comfort
7.6
Facilities
5.3
Location
8.3
Overall
5.3
Cleanliness
8.1
Comfort
7.9
Location
8.6
Services
7.8
Staff
8.7

Poor 1.0
Cons: They have me a non-smoking room. And when we got to the room it smelled like cigarette. It had a strong smell.
Excellent 10.0
Pros: Everythi g was ok the staff even helped out when it came to the deposit because my card wasnt workomg
Cons: There really wasnt anything indidnt like about the stay
Excellent 9.0
Pros: New decoration, flat tv and bed
Cons: Parking back side. Too many weird people araund
Excellent 10.0
Pros: Ontario has a golden spot, ive never been so attended to with such empathy and professionalism. It is good to know that there are still are great establishments that show their community love and respect.
Okay 5.7
Pros: The bed was fine. Room was small but adequate for one person.
Cons: A bug flew out of the shower tap. Crappy towels. It’s a motel 6 so what do u expect. There are no irons in the room. I wouldn’t ever stay more than one night
Mediocre 2.8
Pros: From outside, seems like a decent place with decent location and modern renovations.
Cons: Poor customer service, two roaches and fruit flies in room, broken fridge, broken phone, locked up ice machine was broken and they ran out of ice at the front desk. Little parking due to large storage containers for renovations taking up spaces. I would it stay here again and would not recommend!!!
Excellent 8.0
Pros: I checked in and the man who assisted me was very helpful. I'm not that hard to please so my bed felt soft enough to sleep on. Showers worked fine. TV was okay along with cable.
Cons: The keycard lock to my door wasn't reading my card the first couple times but I eventually figured it out.
Mediocre 3.1
Pros: Staff was friendly and courteous. Sheets and towels seemed clean.
Cons: Internet is advertised, but you cannot connect to it. I even worked with the Internet support company, walked around the complex trying to get a connection and tried all kinds of devices. No luck, no help. Room was old and shabby. I spilled something on the carpet and dabbed it up. The towel was covered in black soil. Don't think the carpet has been cleaned in the twenty or so years the entire room has been updated. Bathroom was clean, but extremely beat up.
Motel 6 Ontario Convention Center- Airport - Ontario
Rated no. 12
7.9
Good 7.9
Based on 370 reviews
Details
Reviews
RM 340

Cleanliness
7.5
Comfort
7.6
Facilities
7.1
Location
8.2
Overall
7.5
Overall 7.6 Good
Based on 441 reviews
Cleanliness
7.5
Comfort
7.6
Facilities
7.1
Location
8.2
Overall
7.5
Cleanliness
7.7
Comfort
7.7
Location
8.5
Services
7.4
Staff
7.9
Cleanliness
7.0
Comfort
7.0
Facilities
6.5
Location
9.5
Overall
6.0
Cleanliness
7.5
Comfort
7.6
Location
8.2
Services
7.1
Staff
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
8.3
Overall
6.0
Cleanliness
7.2
Comfort
7.5
Facilities
8.5
Location
8.0
Overall
9.0
Cleanliness
7.1
Comfort
7.2
Location
8.1
Services
6.7
Staff
7.7

Poor 1.0
Pros: Front desk staff.
Cons: Walking in I thought this should be a nice stay. Staff was great at check-in. Got into my room and I didn't have a ice bucket in the room so I had to go ask for one. They took one from another room, ok. Started to check out the room. Everything looked ok at first but I couldn't stay to really check things out at that time. When I got back to the room late that night, I then saw, holes in the wall that had been patched with mix match paint. Small holes in the wall next to the bed... Stains on almost every wall and the ceiling. A power outlet missing a cover plate (shock hazard). The sprinkler heads were dirty and painted over (which is a code violation, I work in the fire industry). The curtains were dirty, had cigarette burns all over them. The carpet was ripped and had burns from cigarettes most likely. All the furniture was stained and had burn marks. The chair at the table was cracked in several places that I never even tried to sit in it. The shower had mold and both the shower head and water faucet rings were separated from the wall. Shower tile had several spots of mold. The handle next to the shower to help you get in and out was coming off the wall. The toilet paper holder was broken. Saturday night seemed to be party night at this place. Loud music and people walking the halls all night. I was placed next to an exit and people were walking in and out all night. Sunday night was a little better minus the load music. If this was a 3 star hotel, I'd hate to see one of your 2 star hotels. I will definitely not be booking another stay at this hotel.
Okay 5.0
Cons: People from the outside of the hotel don't have a room. Making noise in the hallway. Covit 19. To many young people in one room.
Poor 1.0
Pros: Location
Cons: The room had major damage carpet seemed dirty, lights was not working, mold on the wall in the bathroom, found socks from other guess and a mask. It was like no one clean the room just made the bed that’s it and didn’t even vacuum. Never again. And the air conditioner smells like someone Pissed in it.
Mediocre 2.0
Pros: The night shift girls were very helpful.
Cons: Nothing worked and there were guests hovering ages standing in front of my run
Okay 4.0
Pros: The Interior of the building smell to much in hallways and lobby like cigarette smoke the carpet was very dirty I wasn't very happy because I didn't see any security , for the two nights that I stayed there there was a guy hanging around outside very suspicious
Cons: I saw a couple of roaches
Excellent 10.0
Pros: Friendly staff members that are ever so willing to meet your needs.thank you to the staff members I enjoyed my stay here
Good 7.7
Pros: Room was nice, for the cost. Feels clean
Cons: Hallways seem a bit run down which gives off an ominous feeling, but the rooms are nicer.
Excellent 10.0
Pros: Very clean bathrooms
Cons: Breakfast area was a little outdated
Mediocre 3.1
Pros: Location to the convention center Comfortable bed Shuttle driver from the airport very helpful
Cons: Housekeeping was virtually non existent to the point of chewing gum left in bed!! 1st room sink was blocked and spewed out disgusting stuff Supposed to get fixed while we went for dinner but still the same 2nd room had the chewing gum surprise Bulbs out, plastic bag tapped over smoke detector!! Had to have toilet seat replaced Garbage not emptied Had to ask for room to be vacuumed Breakfast not good Shuttle driver back to the airport watched us as we loaded our 50lb cases in and out Did offer to open the door for us!! Front desk offered to give a complimentary room if we stayed an extra night!!! Maybe we should have canceled our flight !!! What a joke There needs to be some serious management training so they can help their staff know what to do
Excellent 10.0
Pros: Nice free breakfast, even more for only $5. Clean, comfortable rooms, nice bed.
Cons: Slow internet/wifi
Good 6.0
Cons: Rooms are dated.
Excellent 8.5
Pros: Staff were awesome people
Cons: I really liked the room and the friendly staff
Folk Inn Ontario Airport - Ontario
Rated no. 13
7.6
Good 7.6
Based on 441 reviews
Details
Reviews
RM 389

Cleanliness
6.2
Comfort
6.2
Facilities
6.2
Location
6.2
Overall
6.5
Overall 6.3 Good
Based on 8 reviews
Cleanliness
6.2
Comfort
6.2
Facilities
6.2
Location
6.2
Overall
6.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
6.0
Comfort
5.6
Facilities
5.6
Location
6.0
Overall
6.0

Mediocre 2.5
Pros: Nothing.
Cons: Location outside was fine, but the Red Roof Inn in itself was very dirty. The place has contracts with different trucking companies so, if you are a self traveler like I was being a woman then you might want to stay somewhere else. I paid for a room that had stained, smelly bed sheets, some man's underwear under my bed, a girl's hair tie on the bed, and fecal matter stuck on the toilet. I had to leave that night I was so grossed out. My suggestion don't stay there.
Mediocre 3.1
Pros: Clean sheets
Cons: Lack of help. Wall paper falling off. Plumbing drainage problems. Shuttle driver has an attitude problem
Red Roof Inn Ontario Airport - Ontario
Rated no. 14
6.3
Good 6.3
Based on 8 reviews
Details
Reviews
RM 275

Cleanliness
6.4
Comfort
6.9
Facilities
5.1
Location
7.9
Overall
5.6
Overall 5.7 Okay
Based on 374 reviews
Cleanliness
6.4
Comfort
6.9
Facilities
5.1
Location
7.9
Overall
5.6
Cleanliness
5.0
Comfort
5.0
Facilities
4.0
Location
8.0
Overall
5.0
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
7.0
Overall
5.0
Cleanliness
6.4
Comfort
6.9
Location
8.1
Services
6.1
Staff
7.7
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.4
Comfort
7.3
Facilities
6.8
Location
7.1
Overall
7.1
Cleanliness
7.0
Comfort
7.3
Location
8.1
Services
6.6
Staff
7.7
Cleanliness
6.8
Comfort
7.3
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
5.8
Comfort
6.3
Facilities
3.6
Location
7.5
Overall
4.5
Cleanliness
6.1
Comfort
6.6
Location
8.0
Services
5.9
Staff
7.4

Good 6.5
Pros: Beer available
Cons: Check the place out and see for yourself, the place has mattresses in the hallways, and the hallway carpets needed attention.
Okay 5.4
Pros: The bed was fine
Cons: The hotel was under construction so lots of dust and debris everywhere. The fridge in the room had a sticky substance in the door. The bottom of the bathtub was stained and had a ripped matt in it. Very disappointing
Okay 5.0
Pros: Nice staff
Cons: The construction going on
Poor 1.0
Pros: Nothing really
Cons: To loud and found bugs in bed
Mediocre 2.5
Pros: Everything was horrible
Cons: My bedroom was dirty my shower was not that clean my heater wasn’t working and a lot of dust
Mediocre 2.5
Cons: It was under construction. We were overcharged. Had to walk across lobby like a maze and take an elevator up to 3rd floor
Okay 4.2
Pros: Place was dirty the bathroom did not look clean things were broken the tv did not work
Cons: Room was dirty and lack of maintenance
Okay 4.5
Pros: The area
Cons: Cleanliness of room and hotel..pool was dirty room was nothing like advertised
Mediocre 3.1
Cons: The room was dirty, floors not vacuumed. I didn’t want to take my shoes off. I found long hairs in my sheets. There was no hot water and the sink and bathtub wouldn’t drain. It was frankly the dirtiest hotel I’ve ever stayed in and would never go there again.
Mediocre 2.2
Cons: They have outdated TVs that cutbofd every night to save energy. The manager Giovanni is unprofessional and doesn’t reply to customer concerns. There was drug usage and seemingly prostitutes on the premises. Room smelled liked mildew and constantly awakened by trains through the night. Classless management who is only concerned with the money. Desperate for guests. AVOID THIS HOTEL AT ALL COSTS!!!!
Okay 4.5
Pros: Location
Cons: Dirty sheets, bad smell
Excellent 8.5
Pros: The bed was great and the room was clean but old. The staff was friendly but overwhelmed. It is directly across from the convention center and that's what I needed. Ask for a room near the lobby to cross quickly to the convention center.
Cons: The carpet was very stained but clean. It was fine for me alone but I wouldn't want my child crawling around on it. They are working hard to renovate and I think in a couple months it will be better.
Mediocre 3.1
Pros: check in was smooth
Cons: Restaurant was horrible. Everything was clearly microwaved. Internet was spotty. Housekeeping was inconsistent (they'd setup the room but forget linen, you had to ring twice to remind them to follow up on a task) front desk night service was rude and unhelpful groundskeeping was subpar facilities were clearly dated, most of the keycard entrances to the hotel were malfunctioning, paint was peeling, only one working bank of elevators, pool area was messy.
Good 7.7
Pros: Location was good, staff was friendly, it was clean
Cons: Our shower curtain was torn and falling down, time for a little maintenance. But overall it was a nice place for the money
Mediocre 2.0
Cons: One person at checkin and checkout. Too many clients waiting on line. My bathroom in room 1002 had a broken toilet seat and switch plate. Very poor
Mediocre 2.0
Pros: poor service
Cons: poor service and cold food
Good 6.5
Pros: Great shower, comfortable bed and pillows, good temperature plenty of towels, big towels, huge closet, big room
Cons: Room smelled like mildew, there was no chair at the desk in our room, there was a long hair in our sheets, there was a bug in between our pillows
Okay 4.8
Pros: Old facility. Wifi didn't work
Good 7.1
Pros: The staff was great! They were very helpful, attentive, and had great customer service. I liked that we got switched to a room close to a door on the first floor. my girlfriend has MS, so a long walk and stairs were too much for her at the end of the day.
Cons: Unfortunately,there were some things that caught my attention. First off when my girlfriend and I were going to goto sleep. The sheets were stained, we called to see if they can send house keeping or switch our rooms. We chose to just have house keeping come, since we were all the way at the end of the hotel and didn't want to walk to the desk. She has MS and at the end of the day her legs aren't very strong, so the walk would of been a struggle for her. It took about 30 mins for house keeping to come and change the sheets. I also noticed that the doors had patches of different colored paint, rust in the basket in the tub and the mirror was cracked on the closet. Also, went to get water from the machines. The signs said the was a vending machine by the corner, but there were none there. Ended up walking all the way to the lobby, surprised the hotel didn't have a little store by the front desk like other hotels.
Okay 4.0
Pros: Kayaks rate was close to what this Radisson was worth.
Cons: I was very disappointed in this Radisson. They hallways smelled of mildew and there was black mold in my bathroom. Seems like this would be something that would be checked before assigning it to someone.
Okay 5.4
Pros: The breakfast was great! Good location for the Fontana Races
Cons: Things were held together with tape, we expected the planes but didn't know there would be a couple trains that went by late at night.
Ontario Gateway Hotel - Ontario
Rated no. 15
5.7
Okay 5.7
Based on 374 reviews
Details
Reviews
RM 558

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