Prague hotels in Prague 2 - New Town - Vysehrad

Very helpful staff, complimentary mini-bar and airport transfer (one way). Food in the restaurant was far too salty which ruined the dinner we had, really poor for a 5star hotel. The package included airport transfer by one of the hotel's cars, this was only one way though and they wanted 1000crowns (£40) to take us back, I thought this was a bit of a cheap trick.

We got married in Prague and the staff of the hotel and the place itself added a lot to the atmosphere of the wedding. It is a very romantic place to stay in, the hotel design is very beautiful, the rooms are amazing, very quiet place and a great view from the rooms. They decorated our room at the day of the wedding and reserved the library of the hotel for our dinner after the wedding, not only reserved but also decorated it and also put fire in the fireplace. They have very tasty and various breakfast. We have some misunderstanding with emails with the hotel staff, and the hotel provided free airport pickup since the misunderstanding was related to it. The minibar is free and provides a good choice of items!! Very very beautiful hotel! The hotel doesn't have free internet access which is very strange and uncomfortable considering the whole experience.

Everything. The hotel was lovely and quite at night with no noise disturbance. The food in the restaurant in the evening was excellent. There were nice little touches to the room, including daily fruit and petit fours, and champagne on arrival. Underfloor heating in the bathroom was lovely, as was the double bath and large walk-in shower. All staff were couteous and friendly and went out of their way to help. Breakfast is served 'til 10.30 which allows for a cheeky lie-in. The suite was definetely worth the upgrade. The hotel Mercedes is very convenient and comfortable. It's about a 15-20 minute walk from Wencelslas square, (30 mins from old-town square), but that gave us the chance to walk off some calories and see some 'real' Prague.

Luxury accomodation at a reasonable price

Very good service from the hotel staff with clean and quiet environment. Room was slightly narrow.

Very nice location. Pleasant bar on the ground floor. Nice service.

Excellent breakfast buffet, helpfull and smiling staff

We found the staff to be very helpful and welcoming. The breakfasts were delicious. The size of the room worked easily for two people. The only thing that we didn't like was that the windows were locked and they could not be opened. In a hotel in Europe, with the smoking that happens in the lobby and rises to the rooms, this was an inconvenience.

The location was excellent. good choice of food both in bar and restaurant.Good varied breakfast in nice surroundings. Windows could not be opened in bedroom.

it was clean, comfortable and spacious. Great value for money and i would return.

Good location, breakfast was excellent, room and staff great Auto park underground at 18E/per day was high!!

The location is really good. The bed is quite big and the bathroom as well The staff seems not so friendly, no smile.

Excellent location close to trams, which made getting about prague relatively easy. Excellent staff who were extreamly helpful and were always available to assist. This is a very clean hotel in a nice quite area with some excellent bars nearby. Try the Irish Pub (5 minutes walk) for a sucullent steak. (Cost about £45.00 for 4 people inc starters and plenty of Stella to wash it all down with). Would recommened this hotel to anyone wishing to visit Prague.

The hotel left a chocolate advent calendar as a gift on the bed which was nice. Very good breakfast in the morning that was included with our room. If you are willing to walk a good five to ten minutes to the metro this hotel is on the green line which connects to most of the major sites in Prague. The room stank of cigarette smoke when we arrived and was rather bland and poorly decorated, it could have used a sprucing up. We left the window open for the duration of the trip and that helped with the smell, however our stay was in December so it was quite cold. Expected more based on the previous reviews and on the fact that it was rated as a four star hotel. If you are looking for something that is right in the center of town this is not the hotel for you. Also, while there was wifi, it was rather slow.

It is at a very convenient location. Also the staff is really nice. I would stay again when I go to Prague.

good location,friendly stuff more choices of meals for room service

Good service and breakfast well caterede close to metro and trams TV had many languages but only CNBC for English and CNN not working. nothing to relax with in room. No english newspaper not even Prague Times

Cleanliness, quietness,

Comfortable, well maintained rooms. The breakfast was good and had many vegetarian options which was appreciated Location is slightly out of the centre and can be slightly unnerving walking back to the hotel esp after dark.

excellent location; good value at this time of the year; comfortable; helpful staff This is not a complaint but there is no place for suggestions. I thought that the lobby was not very welcoming, especially the area with the bar. I would have liked to have a drink at times but didn't like the area. I also had a problem with the placement of the small mirror in the bathroom. It was hard to see and therefore unuseable.

The location and the cleanliness were good. We were easily connected to the main train station and other parts of town. If you get a good price, the hotel is fine, but it is not a special hotel experience in any way. The rooms were dated, but not in an offensive way. The ventilator had no cover and looked very dingy. It was a typical 3* traditional hotel I would say that was adequate and priced for what it is, but unexciting.

The room was of 5 star quality. It was furnished beautifully. Location was also good whether you like walking or whether you prefer public transport. The bed could have been a bit more comfortable. We didn't complain but it had springs poking out of it.

very good location, hotel staff is really friendly and customer oriented.Breakfast is international and really good. I would stay in this hotel if I go gain to Prag no negative comments

Welcoming from the staff was great, but the next moment ask for stamps for my postcard, she tend to be a bit rude... but they are helpful, helping us to book the city tour, and room service amazingly fast and efficient. They don't refill those coffee and tea bags, we have to call them for it. A bit irritated though.

This is very comfortable new four-star in a location slightly outside of the main tourist centre but within very easy reach of it. The competitive prices reflect the location and the hotel is very good value. Free garage parking is particularly welcome.

I would reccomend an electric kettle in the bedroom