Would you like to save as your currency permanently or for this visit only?
Old world elegance, excellent breakfast, fine complimentary concerts most evenings Evening front desk staff which blatantly pushes guests to restaurants which pay them for referrals.
The location, in the heart of Lisbon, is great. You get the worst of the two worlds, old and new. The facilities are old, and oddly for a historical hotel, quite charmless. The rooms are dark, the bedding cheap, and the room furniture straight out of the seventies. Although "run-down" would be an exaggeration, the hotel seriously needs a face lift, a bit more comfort, and some taste in its decorations (throwing sloppily a hodge-podge of old-looking furniture doesn't really do it, nor holding on to carpets that haven't been changed in twenty years.) The amenities are next to non-existent (for example, the hotel does not have a restaurant.) You obviously cannot expect a historical hotel to have the same level of comfort and the same amenities as a modern one. But would it be too much to ask that a five-star try? You pay for five-star and you get a three-star.
The location was great, the staff very helpfu,l the room very clean Breakfast was not included like it was in every hotel we stayed in Portugal . The parking cost $22 extra. The room had no hair dryer
The staff were I found the all the staff were very helpful especially those on the front desk. The hotel has a great position and thou the kitchen was closed during my stay, there are numinous restaurants near to the hotel.
Loved the decor. Location was prime and walkable to most areas. Bathroom was a bit tight, but nicely appointed.
The breakfast-room and the service! Parking was full and just a short answer that there was still a public-one. No help offered and we were walking with all our stuff on the street.Airconditioning not sufficient.We ware in a 'large' room, what about a 'small'-one????
Excellent location, very clean and comfortable rooms and helpful staff.....if I returned to Lisbon I would go back to this hotel There was nothing I didn't like about the hotel.....all good
Excellent location for city centre and transfers from airport.Fabuloius view from rooftop terrace. Cleanliness of the room; view from window was an alley way and another building.Swimming pool was a bit green!
Room had a fridge and the heating and cooling system were quiet. The desk clerk was very nice. Not a real exciting location. But, close enough to the metro to haul a suitcase (about seven blocks from Marques de Pombal).
I booked this hotel as it said - close to airport and Shuttle service, which usually means free shuttle. Well, it wasn't free, had to be pre-arranged, and ended up doubling the cost of the hotel room to stay here one night, for taxi to and from the airport. and was like 30 minutes from the airport.
Luxury hotel at good rate
The localisation is very good. The room is nice, comfortable and clean. I was suprised that in 4* hotel any water, tea or coffee is not on disposal in the room, accept minibar.
Vynikající umístění hotelu, příjemný interiér. Poměrně malá koupelna. Vyšší hluk asi od klimatizace.
Excellent location, nicely styled; great value for the money. Booked a 'superior' room and received a free upgrade to 'Family'. Rooms were small (even the largest); beds uncomfortable. Visited in winter,and the heating did not work for the first night - it was the next day before they fixed it. But, the most annoying part: the wireless internet connection did not work at all. Everytime this was mentioned to the staff, they were very dismissive, and almost rude. They offered the use of the one iMac at the check-in desk, which was not at all practical. It seemed like they knew the internet was not working, and lied about it, while expressing 0 interest in having it fixed. A major negative for an otherwise great stay.