Overview

My Story Hotel Ouro
Top Business Hotel

Rua Áurea 100, 1100-063 Lisbon, Lisboa, Portugal
+351 213 400 340

RM 475+

Overall guest ratings

9.1/10 Excellent
Based on 1,561 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.2
  • 6.0

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service

Nearby

    show all

    About

    Located 4.7 mi (7.5 km) from the airport, My Story Hotel Ouro offers a great location, putting you within just a 10-minute walk of Santa Justa Elevator and Rossio Square. Guests looking for a bite to eat can check out My Story Hotel Ouro, which serves Portuguese cuisine and is open for lunch and dinner. There's a bar/lounge, and rooms offer flat-screen TVs and minibars.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 1,561 reviews
    • 9.6 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      7.0 "70% found the restaurant service to be one of the best."
    • 9.2 "Awesome vibe."
      9.4 "94% said it was a stylish hotel."
      10.0 "100% thought, the hotel was modern."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.9 "Generally very clean."
      8.6 "86% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.7 "Food is delicious."
      9.7 "Yummy desserts, said 97%."
      9.3 "93% loved the menu selection."
      9.2 "92% loved the dining experience."
      9.0 "90% enjoyed the side dishes."
    • 6.0 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.7 "Only 67% thought the shower was ok."
      5.8 "For only 58%, the tv was ok."
    • 4.4 "Not very comfortable."
      1.6 "84% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
      3.2 "68% criticized the small bathroom."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 1,295 reviews
    • 9.6 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
      7.8 "78% found the restaurant service to be one of the best."
    • 9.3 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.5 "95% said it was a stylish hotel."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.9 "Generally very clean."
      8.6 "86% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.8 "Bar is amazing."
    • 6.1 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.4 "For 54%, maintenance was acceptable."
      6.4 "Only 64% thought the shower was ok."
      7.0 "70% thought the view was good."
    • 4.3 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
      2.9 "71% criticized the small bathroom."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 124 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.0 "Awesome vibe."
    • 8.9 "Generally very clean."
    • 8.8 "Breakfast is good."
    • 5.6 "Rooms are ok."
    • 4.3 "Not very comfortable."
      1.8 "82% said rooms were small."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 140 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.6 "Terrific location."
    • 9.2 "Awesome vibe."
    • 9.1 "Perfectly clean."
    • 8.5 "Food is delicious."
    • 5.9 "Rooms are ok."
    • 4.4 "Not very comfortable."
      1.4 "86% said rooms were small."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close