Hong Kong hotels in Wan Chai - 灣仔

Fairly quick check in process (which was also improved since the room was prepaid by booking through Kayak) Easy access via taxi, with a covered drop off/pick up area (great since it rains so much in Hong Kong) 2 complimentary bottles of filtered water Safe in the room didn't work at all, and looked like it had been tampered with Small lobby with a ton of bags left by other guests, with minimal security and the bags out in the open Toilet was chipped and cracked Shower door didn't close fully, and the hot water took forever to come out Overall, pretty shabby decor and facilities for the price paid. I'd recommend Lanson Place Hotel over the Regal for any business travellers.

Location of hotel Quality of service. Even the staff serving the executive club floor were not friendly and helpful. Especially the female staff.

The location is a stone throw away from major shopping malls at Causeway Bay Hong Kong. It has complimentary bus service by Airport Shuttle H2 from Hong Kong station. Room size is good for Hong Kong standard. Gym is in basement 3, not big, but no views, no service staff, but open 24 hrs enter by hotel room key. There is a small pool on 32nd floor roof top with sweeping views. Good thing is via booking.com, you can cancel the booking up to 2 days before the travelling date. You do not pay online and settle the bill directly with the hotel only when you check out of the hotel. The toiletries provided is insufficient and a little stingy. For instance, if previous days toiletries are used partially, chamber maid may not replenish the next day even though you pay for the another day's room night. Quality of shampoo and bath gel is economical and not befitting a 5 star hotel. There is no comb, cotton wool for ladies facial, or cottton buds provided. If you pay for an extra bed, sometimes they forgot to provide 3rd set of towels or complimentary towel. Booking.com does not show the service charge to be imposed which may amount to 10% of room rates quoted. Please budget for that when you settle your bill. It should quote the all in costs to be transparent for travellers.

The location is the best for shopping and eating The amenities in the bathroom didn't change or add such as bar soap.

Location and comfortable bed Size of bath, height of shower, breakfast choice poor, being telephoned about house keeping when do not disturb sign on door.

location is near the centrum hotel is noisy, because near the main roads anda bars, clubs

Location and the free shuttle from Hong KOng central station was good.Also they have upgraded my room from club room to suit without charging any money.

Up grade to a suite without asking The breakfast wasn't brilliant

bed and shower menu and the fun things

Hardly anything Room rather small and smelly. One bed was less than fair. No heating in room. Breakfast "room" untidy and unpleasant.

Central locality, near Times Square and all business centres. Honesty of housekeeping staff, they returned me some monies left behind. Front Office is too jammed and efficiency doubtful.

A lot of lifts available for guests so practically didnt have to wait long for a ride. It has been remodeled & the rooms are the same size but newer carpet, bathroom. Very conveniently located

The additional charge for internet use in your room is disappointing, particularly with the high cost of accommodation in the hotel.

close to shopping area hotel too old

The location

Confortable,Facilities to get subway. The internet must be in room

close to horse racing the only thing that I don't like is the location of the hotel, it's too convenient from the shopping center.

Very good location. Close to the fair and to mass transport.

Convenience of the location Untimely cleaning of the room

It was quiet, staff were available and checkin/out was quick

location location location. On the first day they put me into a room with broken AC: it was cooling all the time regardless of the setting so my room became freaking cold. When I reported this I was told that they could change my room the next day so I was forced to sleep in this fridge! I caught a cold and couldn't fully enjoy the rest of my stay. In the new room the bathtub plughole was blocked when I checked in. I reported this and they said they would repair this, but in fact they made only a bit less blocked...

Location was good The rooms were smelly. I had a non-smoking room, abd I still could not sleep because of the smell in the room. I asked them to change the room, they did. I found out that the new room was recently renovated. The first room was very old.

This is a great hotel in HongKong which is rare Getting a taxi is difficult !

Friendly staff, good location

Close to MTR station and also nearby shopping areas like Sogo and Time Square Room is rather small and leaves very little space for moving about. Does not top up complimentary bottled water unless called up room service. The nearby overhead pedestrian bridge is under construction making it difficult to cross to the other side of the road.

good location well for one.. my bed i slept on makes me itch thru the 2 nights.. not sure if its due to the sheets or the cover..

The Excelsior is a HK landmark. The view is outstanding. The location is unbeatable. Staff always ready to help. I liked locaton and view best. Great! No free internet use in rooms nor anywhere at the hotel. Made it fall behind new design business hotels in Asia.

Harbour view room and great location bathroom l