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We were allowed to check in early. They considered our requests. The staff were very helpful. Long queue at the elevator.
clean room location terrible.room too small.very very noisy container port right outside.no food available at hotel.swimming pool closed.
Nice modern facilities, clean room, good rate. Room was too small--or rather, awkwardly laid out so that it was hard to move around--and heat did not work at all, so it was freezing. Only one or two of the hotel staff was helpful or friendly. In fact, one night manager was rather rude. The pool was beautiful but closed for the winter. Most importantly, this hotel is not at all convenient to anything except, maybe, the airport (if you are only traveling with one small bag). First, Tsing Yi is farther than you think from HK Island and inconvenient to get to Kowloon locations such as Mong Kok. And then, you must take a minibus (HK$2.8-3.2) or a taxi (HK$20) from the Tsing Yi MTR station to even reach the hotel. I am never staying here again unless I happen to have a 1-day layover in HK during the summer, when the pool is actually open. I would highly recommend some of the reasonably priced hotels on HK Island or around Mong Kok over this hotel.
Good transport facilities. Good rooms. Details mention good panoramic views over the sea. Not true. Directly outside the hotel is one of the biggest container bases I have ever seen. Perhaps this was just my room.
Reception service. Good guys. I have 2 same rooms at different days, but it cost more than 300HKD second time. The rooms were same 100%
Clean room and efficient staff. Good value for money. Close to the airport and good connection to it via the Airport Express train. Plenty of cheap reliable taxis outside the hotel. Small room and no safe. Limited eating facilities nearby and none in the hotel. Quite a walk to the bus stop and 10 to 15 minutes ride to the town and MTR.
Very clean and looks posh ---compare with three-star European Hotels where I used to stay.... The scenery outside my window wasnot really good,quite noisy...There was no Sports channels and internet connection in the room...The accommodation should have included the cold Buffey(Breakfest)...
It is OK too small room
Good price and clean room. Easy to get to the MTR with shuttle bus from the hotel. Very nice staff. The price for using internet was 20 HKD/5 minutes! Unacceptable. I had to go outside to check my mails.
Not having ready access to restaurants makes life horrible. Not having at least breakfirst made my stay bitter.leave alone other services
Great decor - beautifal room. Location.
easy access to fast food restaurant, grocery store, Watson department store, all on the ground floor of the hotel. Lift service is sometimes unavailable during busy hours as it is managed by service personnel to handle high load of lift users.
Superb view of Hong Kong. Customer-oriented Staff.
The internet connection, the convenient shops within hotel location and the various transportation around. Eating and restaurants facilities, the location. The foyer and lift lobby very small and was crowded when I was there.
the position of hotel is too far from kowloon or central. Need to take a taxior a bus 8F to subway Tsing Yi.
the room we had had a great view of the harbour but the docks were noisy We were charged $400 for 7 small items of laundry and the manager did not care
Facing sea side rooms ... Looks good Rooms were too small. I don't know how it got rated as 4 star. It's a very ordinary clean hotel.
Nice Free Gym, cleanless of the Hotel and good service. No Aircon inside the lift and not so convenient with internet access on rooms above 5 floor's.
This hotel was very inexpensive but all amenities provided. They were able to arrange me a taxi to the airport at 4 am and notify me when it was on its way. The front desk was a bit unkempt. Along the counter behind the desk there were papers and folders and things strewn. They didn't seem unorganized, just appearance-wise it was not neat.
the room is clean and spotless. The bed is comfy.
Good hotel for a budget stay if you need to be near the airport. No good for sight seeing.
Was clean and neat, basic was there far away from city, too small room, nothing special at all
The responsiveness of the staff and cleanliness of the room and its bathroom. Nothing.
Excellent deal and great value. Close to the airport. Near Disney Resort. Nice view of the Rambler Channel. Room needs more maintenance. I had stayed at the other 2 Rambler hotels beside the Mexan and the room were in better shape. But over all I do recommend this place. Flat screen TVs could make the rooms a lot better.