Overview

Best Western Hotel Causeway Bay

38 Bowrington Road, Causeway Bay, Hong Kong 00000, Hong Kong
+852 2496 6666

RM 245+

Overall guest ratings

7.5/10 Good
Based on 7,511 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.0
  • 4.7

Good to know

  • Great shopping

Nearby

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    About

    The Best Western Hotel Causeway Bay is a 40-story high-rise located in Causeway Bay - the center of Hong Kong Island adjacent to Wanchai and Central Business District. 200 guest rooms adopted a modern chic design, the supreme Sky-Villa provides en-suite Jacuzzi. All rooms with free Internet, flat TV, Cable TV, in-room safe, mini refrigerator, replenish coffee/tea set, IDD phone and central air conditioning. Cafe and Wine Lounge, secretary and laundry services, concierge and tour desk. Enjoy your stay!

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Babysitting or child care
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Parking
    • Coffee shop
    • Business centre
    • No smoking
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 7,511 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.3 "Near to public transport, according to 93%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      9.5 "95% thought it was easy to get to the train station."
    • 9.0 "Food is to die for."
      9.6 "Yummy desserts, said 96%."
      9.2 "92% enjoyed the snacks that were offered."
      9.6 "96% were happy with the price."
      9.0 "90% enjoyed the fish/seafood dishes."
    • 6.3 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
      6.4 "64% said the concierge service was sufficient."
      6.4 "64% thought the shuttle service was ok."
      5.0 "50% found the room service acceptable."
    • 5.5 "Internet is average."
    • 4.7 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      3.7 "63% found problems with the furniture."
      1.9 "For 81%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
      2.8 "Air conditioning was criticized by 72%."
      4.8 "52% said the bathroom was dirty."
      3.6 "64% were disappointed with the minibar."
      1.9 "81% thought the tv was sub-standard."
    • 1.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      1.2 "88% criticized the small bathroom."
      3.3 "67% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
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    Overall rating

    7.4 Good
    Based on 2,328 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.3 "Near to public transport, according to 93%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
    • 9.0 "Food is to die for."
      9.5 "Yummy desserts, said 95%."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.5 "Service is ok."
      6.5 "65% said the concierge service was sufficient."
    • 5.5 "Internet is average."
    • 4.4 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      0.7 "93% thought they were poorly maintained."
      4.5 "55% said the bathroom was dirty."
      3.9 "61% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      3.0 "70% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
    • 1.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
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    Overall rating

    8.0 Good
    Based on 1,727 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.6 "Near to public transport, according to 96%."
      9.7 "97% liked the proximity to sightseeing."
    • 9.1 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
      9.3 "93% enjoyed the snacks that were offered."
      9.7 "97% were happy with the price."
    • 6.3 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
      6.7 "67% said the concierge service was sufficient."
    • 5.7 "Internet is average."
    • 4.6 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      1.2 "88% criticized the small bathroom."
      3.8 "62% found problems with the furniture."
      2.3 "For 77%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
    • 0.9 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      2.6 "Air conditioning was criticized by 74%."
      1.2 "88% criticized the small bathroom."
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    Overall rating

    8.1 Excellent
    Based on 1,577 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Food is to die for."
    • 8.8 "Good value."
      10.0 "100% thought it was a great value."
    • 7.2 "Good service."
      8.1 "81% thought the service was very professional."
    • 5.6 "Internet is average."
    • 5.0 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      1.9 "For 81%, the rooms looked old."
      3.7 "63% found problems with the furniture."
      0.6 "94% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
    • 1.1 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      1.2 "88% criticized the small bathroom."
      3.6 "64% thought it was too noisy."
    View all review categories

    Overall rating

    7.3 Good
    Based on 1,877 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      9.3 "Near to public transport, according to 93%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.8 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
    • 7.1 "Good cleanliness."
      7.7 "77% thought it was clean."
    • 6.0 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
      6.1 "61% said the concierge service was sufficient."
    • 5.8 "Vibe was decent."
    • 5.2 "Internet is average."
    • 4.4 "Breakfast is below average."
    • 3.4 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      1.3 "87% criticized the small bathroom."
      3.5 "65% found problems with the furniture."
      0.5 "95% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      3.3 "67% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
      4.7 "53% said the bathroom was dirty."
      3.1 "69% were disappointed with the minibar."
      1.7 "83% thought the tv was sub-standard."
    • 1.2 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      1.3 "87% criticized the small bathroom."
      3.2 "68% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great shopping"
    data provided by TrustYou

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