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Best Western Hotel Causeway Bay

7.2
Good

Based on 6,869 reviews
 
38 Bowrington Road, Causeway Bay, Hong Kong 00000, Hong Kong
  +852 2496 6666
Best Western Hotel Causeway Bay - Hong Kong, Hong Kong
Check-in
Check-out
Compare vs KAYAK |
TripAdvisor RM 211
Priceline RM 235
KAYAK RM 239
TripAdvisor
per night
Priceline
per night
KAYAK
per night

Good to know

Distance to city centre 5.6 km
Location rating 9.3
Nearest airport Hong Kong Intl
Distance to airport 27.2 km

Rooms

Check-in
Check-out

Standard rooms

RM 350+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
RM 350 per night
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Unknown
RM 360 per night
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Unknown
RM 381 per night
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Unknown
RM 386 per night

Double rooms

RM 457+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
RM 457 per night

Queen rooms

RM 240+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
RM 240 per night
IMAGE
Queen bed
RM 415 per night

Superior rooms

RM 211+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
RM 1,036 per night
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Unknown
RM 211 per night
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Unknown
RM 235 per night
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Unknown
RM 251 per night
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Unknown
RM 262 per night
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Unknown
RM 268 per night
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Unknown
RM 273 per night
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Unknown
RM 278 per night
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Unknown
RM 279 per night
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Unknown
RM 308 per night
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Unknown
RM 309 per night
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Unknown
RM 316 per night
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Unknown
RM 323 per night
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Unknown
RM 331 per night
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Unknown
RM 392 per night
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Unknown
RM 480 per night

Reviews

Pros

Cons

Traveller rating

80
218
203
124
2

Time of year

Traveller type

Show reviews that mention

+
bay mtr in 43 reviews
causeway bay in 20 reviews
double bed in 110 reviews
feel the spring in 20 reviews
good view in 44 reviews
great location in 293 reviews
hong kong in 17 reviews
location and the room in 430 reviews
mtr station in 27 reviews
restaurants nearby in 22 reviews
room is too small in 151 reviews
size was decent in 27 reviews
small space in 6 reviews
smoking room in 32 reviews
staff are rude in 140 reviews
times square in 84 reviews
  • Good
    Mar 2017
    6.5

    Location was pretty decent.

    A bit dirty in some areas. Must take two elevators to get to your room.

  • Okay
    Dec 2016
    4.2

    Room way too small,

    Building is too old. Room is way too small. Don't provide enough towels and restroom supplies need. Room don't clean daily.

  • Good
    Sep 2016
    6.2

    Reasonably priced, close to most shops and transportation.

    Quarters are pretty tight... rooms are pretty old. TV is barely usable, but we don't use it that much anyway

  • Mediocre
    May 2016
    3.7

    Not the best place to stay in Hong Kong

    Cheap price, but otherwise see my Con's to figure out why I didn't like this place. Security guy was OK.

    Staff were rude. They checked me in early, but did not give me my room key because the room was not "ready" yet. Asked to come back after 3. OK, fair enough. Came back around 6pm (I could not make it between 3~6pm), and they made me wait in line behind a tour group of about 50 Chinese tourists to get my key. they had 2 desk staff members working. Ridiculous. Rooms were dirty. Rooms also small. Location is good to shopping. But if you plan on buying a lot of stuff beware there is no space in the hotel room to put it.

  • Okay
    Mar 2016
    4.2

    Absolutely pathetic

    The location was decent. Not great, but walking distance to decent public transport and if you took all the right turns you didn't end up in a smelly meat market. Nothing else was remotely good.

    The room was tiny, but that was expected. What wasn't expected was the absolutely terrible mattress. If there had been enough floor space I would have slept on the floor rather than this bumpy, lumpy mess. The room smelt terrible. In the shower you had to choose between water pressure or warm water, you couldn't get both. The staff were abrupt, if not outright rude. I've travelled to over 100 cities and stayed in many, many hotels, including quite a few Best Westerns. This would easily be in the bottom 1% - other than a motel in Atlantic City where there was a murder the night we stayed there I honestly cannot think of a worse hotel experience.

  • Poor
    Jan 2016
    2.0

    Staffs are not familiar in this hotel including service manager and the room condition is not the same with the information on the website.

  • Okay
    Apr 2015
    4.2

    This was the worst Best Western experience in my l

    I stayed 4 nights in total in two separate weeks. The beds were bad and so smaller than usual. I was promised a queen bed and got tiny twin beds (I am 6.5ft). The room was only ready at 2pm both stays. But the worst was the breakfast experience. I have never seen such a bad offer. This should not be called a Best Western and certainly not a 3 stars.

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About

Overview

The Best Western Hotel Causeway Bay is a 40-story high-rise located in Causeway Bay - the center of Hong Kong Island adjacent to Wanchai and Central Business District. 200 guest rooms adopted a modern chic design, the supreme Sky-Villa provides en-suite Jacuzzi. All rooms with free Internet, flat TV, Cable TV, in-room safe, mini refrigerator, replenish coffee/tea set, IDD phone and central air conditioning. Cafe and Wine Lounge, secretary and laundry services, concierge and tour desk. Enjoy your stay!

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.2 Good

Based on 6,869 reviews

9.3

Location

5.4

Service

4.1

Room

1.2

Comfort

Things to know

  • Great shopping

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Babysitting or child care
Internet
Concierge service
Currency exchange on-site
Laundry service
Room service
Hot Tub
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Airport Shuttle (Surcharge)
Storage available
Free Wi-Fi
Non-smoking rooms available
Disabled access
Hairdryer
Coffee shop
Fitness centre
Pets not allowed
Designated smoking area
Rooftop
Lift
Laundry facilities
Spa
Cable or satellite TV

Location

Most popular landmarks

  • Tsim Sha Tsui Promenade 2.1 km
  • Tsim Sha Tsui Clock Tower 2.2 km
  • Star Ferry Pier Tsim Sha Tsui 2.2 km
  • Nathan Road Shopping District 2.3 km
  • Lan Kwai Fong 2.6 km
  • Soho 2.9 km

Hong Kong travel guide

Learn about Hong Kong on KAYAK

Getting around

Hong Kong Intl 27.2 km
Shenzhen 54.9 km
Shenzhen East 36.6 km
huizhouxi 93.3 km

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