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Very relaxed friendly atmosphere
Calmness Had to pay EUR 100 for 4 days of broadband connection. Should be free inside the hotel.
Nothing exceptional springs to mind Badly stocked mini bar. No 24 hour restaurant/coffee shop
המלון עובר שיפוץ בלובי שלא ידענו בעת ההזמנה, אני חושב שזה פרט חשוב לדעת בעת ההזמנה, זה לא היה קריטי אבל רלוונטי. 25-5-2015
The location was the best thing. The rooms were small, inefficient handling of processes and nothing that made me feel it to be a "grand 5* hotel". They should take a lesson from Germans in Efficiency... or another grand hotel in their neighborhood.
The location Furnishing of the rooms
We have stayed at this hotel twice now and it is in an excellent central location. The hotel reception is beautiful and the rooms are also in keeping with this. Our recent room was very clean, comfortable big bed and with all the amenities that you would expect. Prior to this we have stayed in one of the suites which are excellent but of course pricey. The general rooms are a good price - not the cheapest but you do get what you pay for. We didnt book the breakfast as this made the room price too expensive.
NH is the ground zero for Amsterdam
Location Scruffy corridors and dark bedrooms
Check in/ out not very efficient
Top Location, Friendly Staff Rooms, even booked early and got a cheap price, do not match at all a 5 star hotel. The room rate compensated a bit for it, but definitely disappointed by a hotel which has such a famous name.
The attitude and helpfulness of staff was very good. Cleanliness and presentation was good The location suited us very well The breakfast room was too much of a crush and could have been laid out better. The afternoon coffee and evening bar facilities were given low priority.
Excellent location, 3 minute walk from Amsterdam Centraal
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
The location and the quality, cleaness of the hotel
WiFi did not work in my room (signal too weak) but worked well in lobby
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
The staff are excellent I do Think Ther price is high
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
location, nice hotel
The bedroom was very comfortable The first room I had was very noisy because the double glazing window was broken - they moved me to another room but I felt the first room should not have been available
Location and facilities. It was a beautiful hotel. We loved our room. It was great!
It a good hotel. One of the best in town. Good location, good room and view.
Location is excellent. I have stayed in numerous hotels in Amsterdam and the Barbizon is probably the best. NO
the room booked was'nt the same room that was shown on the pictures
I had stayed at the Barbizon before and found that it was still up to the same high standards as previously experienced.
Nice rooms with large comfy beds. Great location just across from Central Station and the drop off point for the bus to and from the ferry. Staff were friendly and attentive and the price for the room was very reasonable. All in all a great hotel!
great idea was the late checkout on the Sunday Staff very helpful and nice welcome on arrival- rooms were very clean and housekeeping staff did excellent job
Location is strategic, opposite train sation and nearby many attractions -
Location Room was not refurbished
It was so easy. Without exception all the staff were as helpful and friendly as could be. Service was first rate. Between them the bars/restaurants and Room service provided a good variety of meals and experience, no chance to get bored there. I found the level of lighting a bit low/dull, particularly in the bedroom. I guess it is fine if you only sleep there, but not if you spend time in your room.
Very comfortable I did not get a wakeup call on one day, even though I requested one. Date: July 28,2007
The business suite was very nice: great bedding, spacious. The staff were helpful. The lobby had electrical and usb outlets. My room was in a construction zone accessible only by stairs!! And construction resumed right outside in the morning. They shouldn't put people there, or should start construction later in the day. I also found it a little odd that there would be no usb jack in a business suite.
Superb location, friendly and attentive staff, clean and comfortable. A very good value.
The location is very good. Located in the heart of Amsterdam, there are many adventures to find that are just a short walk away.
Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...
Very good location; in the centre, but in a calm street. I liked the canal view from my room. Very good shuttle service to the airport. I needed someone to explain me how to switch on the central switch in order to have all electric appliances (including the lights) to work. It should be either connected to the opening of the door or made more clear. There was something strange with the pipes of the tap in the bathroom.
Gorgeous interior in the heart of the old city. Breakfast was incredible and sumptuous. Staff are warm, friendly, and attentive. Location is fantastic. 1. Heating was a major problem. 2. Parking is a nightmare. 3. Shower hot water not as hot as it should be. 4. Complimentary coffee in the lobby area is absent, though one can pay EUR 2-2.50 for a cup. Should be gratis. Once this is attended to, this will be able to achieve deserved greatness.
the sauna The price of the breakfast was a bit too much, the rooms were already expencive enough to include breakfast.
People at frontera desk were really helpful, nice bar área rooms are modern and comfortable
Great Location, nice facilities in the rood, good staff, very nice in general The waitress in the reastarant was once high :) Breakfast is too expensive.
situation géographique et le hall This is the list of the main bad points :
Location!!! Great breakfast with a selection of delicious food!. THe staff was also very helpful. The beds are little to narrow and too soft for me. The water in the shower never became hot, just warm.
breakfast and location no air conditioning also step to bathroom
I like the location, the services and the cleanliness of my room. The room was reely small.
excellent location, staff, breakfast, great rooms no
i found it very nice andthe staff were very helpful also the breakfast was lovely
friendly staff & excellent buffet breakfast no room service
The staff was very cooperative The room was very small
Location and late breakfast No tea/cofee facilities in room
The check-in staff (those specific two) they were great fun and welcoming and the cat. The hot (cold!!!) water in the morning and the explanations received at reception (i.e. a once off incident) not true. Every morning same issue all week-end. The lift- you can age 20 years waiting for it.
location, staff customer service I had to go home early!
good area and historical building
Beautiful hotel, very new, nice comfort inside, especially the coffee in the room The glass bathroom door is spectecular, but somewhat unusual for me.
everything it waas a very nice stay more light in the room. That's my only remark. Please do something about this because it's too dark in the room!!!
Beautiful hotel, great architecture, friendly staff, facilities in room (like nespresso machine, free minibar and great bed), right in the city centre, reasonable prices for food and drinks. Just a small thing: the hotel is a bit of a maze, takes a bit to figure out how to get from your room to the reception, but the staff told me that new signs will be there soon
The Staff, The atmosphere, the cleanliness, and the service...
The best things in the hotel are the free minibar, the location and the helpful concierge employee mr.Roel Smits. Overall my staying in the hotel did not meet my expectation (I expected more for what I paid).
Good comfortable rooms Hotel still being refurbished, so some things not yet finished in hotel and the room. i.e. no toilet door and shower leaked badly as door seal seemed to be missing. However, the room was comfortable and the bed was simply delightful.
Art Nouveau hotel;you need to like it to enjoy the hotel,which is beautifull than ; large rooms, well equiped (surprising free of charge minibar, including alcool),nice restaurant and buffet breakfast(a little bit expensive) ,beautifull spa with swimingpool.Close to the railwaystation,at the border of the old centrum. Reception not "5 stars" due to small office,waiting time if some other people arriving simulteanously , and to few personnel at the concierge office !
it was an amazing hotel ,the room was superb , the hotel is located neer by the sentral station i liked everything
Please write at least 15 words
I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.
The service was great, if I can afford to, Ill stay there again.
The excellent staff and our gorgeous apartment to which we were upgraded Would not include breakfast again; though lovely and convenient it was very pricey given the area. Otherwise a perfect stay!
Cleanliness, wonderful architecture and interior design, polite and proficient and friendly staff Nothing. It was perfect
Great location, helpfull staff, nice interior, cleanliness, convinient bed, complimentary water and sweets every everning, channel and garden view, etc. - everything! To escape any delay connected with checking out the next morning, I was proposed to settle the formalities in the last everning.
Hotel helps for every question asked and answers all in the perfect way. No dislikes.
Beautiful and comfortable hotel , Great helpful staff everything was great
Absolutely first class service. Could not do enough for you. Extremely comfortable bed! -
Hotel staff was more then nice and helpful For a "Junior suit" (as booked and paid), the room was too small
While walking in the streets on a cold, windy, snowy, rainy day, the thought of going back to the hotel was pure happyness, as the hotel is so warm and cozy, It starts at the reception, continues in the corridors. Even the pool is warmer than all the pools in other hotels, I used it in the morning before breakfast and before going to bed at night. The extensive opening hours of the pool are a big advantage. The breakfast is the best I travel a lot, stay in nice hotels, none of them compares to this one...best juices, best fresh fruit, best bacon and eggs, best waffles. I loved the hotel tour, especially the wedding chapel and the other room with all the wood sculptures. I also liked the library with the fireplace. Everybody was extremely f I would have preferred a smaller and softer pillow
disturbance during stay in room
Location very central Good breakfast Small room, tiny bathroom Room unclean, dirty carpet: when we first came into the room, there was a bit of paper on the floor. It was not hidden or difficult to get. I left it there on purpose and it stayed there for three days. It was finally removed (vacuumed?)
The hotel was well located near the central station and around the corner from the main shopping streets. They charge extra for the use of the steamroom. €10.50 per person is outrageous when you have already spent alot to stay in a Hotel that is only average for the money it costs.
The location was very convenient and accessible and the staff was very accommodating. Our room was not ready when we arrived nor was it ready when they told us to return. The management responded with an upgrade at a reasonable rate and free drinks at the bar. The rest of the staff was also great. We enjoyed a bottle of wine in our room & the bartender opened our bottle without corkage fees, gave us crystal glasses to drink out of & even gave us some snacks to enjoy, all on the house! Overall a very great experience; we would consider staying there again! The front desk and housekeeping seemed understaffed. There always seemed to be a very long line to check in/out & ask questions. Rooms were not ready when promised although it ended up working in our favor as we received an upgrade & free drinks at the bar.
The front desk staff was excellent. The hotel was a pleasant surprise. I was thrilled to stay in a room that was large, clean and very comfortable. Loved the robe, slippers and balcony with view of Amsterdam Centraal! The location was perfect. Hotel is historic so parts of it are older but for the location and price I paid I would absolutely stay here again. Also I ordered a pizza from room service and was amazed. It may have been the best pizza I have ever had!
Location, size of rooms, First room I had was below ground level. I'll never take rooms 134 - 138 again.
location facilities/pool/sauna great staff Airco or ventilation was a bit loud, but it wasn't a problem. Soaps and shampoo were in the wc, but no toothpaste. I'd rather have toothpaste than hand cream.
the only thing i liked is the reception they are very friendly and helpful the room 302 is bad , the closet is very very small for a double room and the bathroom very small which makes you uncomfertable , and i had to leave the hotel after 6 nights instead 9 nights
It was a very comfortable hotel in a great location. It was very easy to reach from the station/airport as well as being able to walk to many places of interest. The trams were nearby as were the canal trips. It was great value for money and I highly recommend it.
Great hotel in a great location. You are right in the center with a beautiful view. Excellent stuff and service. Great breakfast. Pricy but totally worth the price. Will definitely stay again !
localisation in the city and cleanliness of room
Great staff, ideal location, room clean and well equipped.
Perfect spot from which to explore downtown Amsterdam!
The free use of PC and Internet access in the Swiss Office was great
Atmosphere No curtain in the shower
The hospitality of the staff the entrance of the hotel. you need to walk a distance to enter the hotel on the main street
Nice location The room was reported as superior with queen size bed, though in fact the room was 6 sq.m. with a tiny bed.
This was a fantastic place to stay. I would recommend it highly. Convienently located near the train station and cruise boat landings.
Location was fantastic, very close to main shopping areas. Also, lots of pubs and restaurants nereby and within walking distance of everything.
Good location close to an event we were attending Television service limited and very poor reception. Shower was a bit low and cramped.
The location is great. It's near to the train station and to the dam. I needed to laundry a pants and, despite of the price (expensive), it was very good. There was a nespresso machine in the room. There wasn't a breakfast. The room is small, but it was ok for two people.
friendly staff nothing
Lady at reception was very kind give us information about where to go. They also keep our luggage after chekout for a few hours. You fill yourself safe there.
The location was excellent and the room tidy and clean. Sometimes the room was rather hot and we could not open the windows. The bed felt like it was tilting slightly to the ground??
nice staff very polite
staff and service nothing
Great location and good value
Very good location, just off Dam Square.
Just about everything
very good location
Nice hotel. Very well located. The cost for Inet is too high, as well as the cost of the breakfast. But it's a free choice!
Clean, quiet room the fitness room is extremely basic (2 slightly outdated machines)
The location was excellent and the superior room was of a very high standard. I had to pay the "Amsterdam City Tax" when I checked out, when I booked the hotel the documents said it was included in the price.
The room was too hot and you couldnt open any windows, asked for the heating to be turned off but no action was taken
The location, staff very efficient. The room (502). Not up the standard of a 4 star hotel for the price charged. In need of urgent re-decoration and a good clean. Bathroom, broken corners of mirror, dangerous and the toilet very badly possitioned and therfore extreemly difficult to use. I´d appreciate a reply regarding these matters as I may wish to visit again. Thank you.
central locality was very convenient. room facilities were good. the lounge would have been better if there was a wine bar of coffee shop to create a better ambiance. my friends and I would have spent more time in the hotel if this was available.
Good location, peaceful high cost of the room, lack of amenities
The room was spacious. The bar was unique and it's at a good location.c Room was not very clean and smelled like it! Service at the front desk was usually slow and crowded, busy.
The location. Service in the restaurant was very slow.
great location, wonderful shower/ bath facilities perfect stay, only negative thing was that the evening staff forgot to inform the morning staff of our request for a late checkout - we were almost rudely ordered to leave the room until we explained we already made a request to leave later, and received only a muffled "ok" as reply! The receptionist was more polite. She called a few minutes later to confirm the request and offered her excuses for the miscommunication.
Ease of booking in, we arrived at the hotel about 11.00am and our rooms were ready to occupy immediately The digital television was not working in the room therefore we could not access the movie channel
Location When we arrived, I noticed that the shower was broken. I reported it 3 times and only on or last day we got moved to another room. The new room was fine however all we could hear was creaking floor boards from above which was very noisy. What really annoyed me was that the response to my complaint was not dealt with fast enough, and again the room was let again the following day and I am sure that the shower was not fixed.
Restaurant facilities and Staff were very good, Location in city also good One lift was out of use all the time we were there and the second one was out of action for a few hours on Wednesday 18 July with NO Apparrent urgency to rectify the problem
staff cleanliness, old bathroom, dirty old carpets all over the hotel
I liked the newly renovated Star Rooms. I also liked the location of the hotel. There were many aspects I didn't like: - in room 601 (I stayed there between October 5-October 10, the heating was not working. I asked the reception staff to fix it, and they said the automatic heating system has some problems and there' nothing they can do about it. - I had another reservation for October 11-13. I annouced reception at check-out on Oct 10 that I will be late (around midnight) on October 11. When I arrived on October 11, they gave me a smoking room, which was impossible to breathe in. I asked for a non-smoking room and I've been told that there are no more rooms left, because I arrived very late. I found this offensive, as I announced the hotel two days before that I will be late, not to mention that I also left my luggage in the cloakroom. - after long talks, however, I was given a non-smoking room, with twin beds. It is the worst room I've ever been into, 301, it's like a coffin. Take my advise and don't offer it to other clients ever again. Also, this room was cold, as the heater was barely defrost (after turning it to maximum).
The security use of key cards for all access including lifts.Felt safe.
it was close to everything in central amsterdam which is a bonus less walking breakfast could of been of a wider range to suite more traveling people
This hotel was in a great location and had very friendly staff. The room set up was a little strange. The bathroom was all glass and lacked privacy. The bed was also placed strangely with the foot of the bed against the wall. This was a very clean hotel, and one of the most comfortable beds I have ever slept in.
The staff was very accomodating. The rooms were clean, and even though our room was on the busy street, the windows were sufficient to keep out most of the traffic noise.
Nothing Thought the hotel was grim - view from window a corrugated iron sheet. Room dark and unwelcoming. Bathroom very small with sink outside the bathroom. Lift was dirty and smelled like a toilet.
very convenient location, clean, secure no problems
Lovely hotel, perfect location. The showers in room are glass, with limited frosting. So if you are with your couple then great, or close friends, but if you are sharing with someone you are not so comfortable with these rooms maybe a little "revealing" and slightly uncomfortable. Personally I didnt mind,
Location, design and decor of the rooms I enjoyed everything and can not fault anything