Centraly located, tram stop, restaurants and shops straight outside the door
Fantastic position and quality of facilities Nothing
we enjoyed the service & stlye of the staff, the room was out of this world with the most comfortable bed & fantastic views from the balcony, the location was ideal for what we wanted & would recommend the hotel to anyone.
close proximity to tourist destinations. Hotel was within walking distance of major tourist attractions.
Great location - couldn't be better!
It is comfortably situated near public transport services and the city centre. Its value for money was less than poor. It boasted an incredibly expensive breakfast, admittedly including sparkling wine, which for my purpose of stay, however, was totally redundant. With the no more than fair comfort offered, the price ought to have included a humble breakfast as well as complimentary Internet access for hotel guests.
The location is perfect and the American Bar is the ideal place to hang out for a few hours in the evening. I would like to see more variety on the food menu in the bar.
Recent upgrade of room made it very dark.(colour and curtains) Central heating made noise for most of night.
hotel staffs are very helpful, the room is great, clean and comfortable. we booked double room, it's big! the location is great, easy to go to station or airport, we can catch the bus just in front of the hotel. nothing
Pretty good overall. Very nice cafe-restaurant in the same building. Outrageous internet fee and even worse service when you wnat to use hotel computers
Good location close to an event we were attending Television service limited and very poor reception. Shower was a bit low and cramped.
friendly staff nothing
Lady at reception was very kind give us information about where to go. They also keep our luggage after chekout for a few hours. You fill yourself safe there.
The location is great. It's near to the train station and to the dam. I needed to laundry a pants and, despite of the price (expensive), it was very good. There was a nespresso machine in the room. There wasn't a breakfast. The room is small, but it was ok for two people.
Location was fantastic, very close to main shopping areas. Also, lots of pubs and restaurants nereby and within walking distance of everything.
Atmosphere No curtain in the shower
The hospitality of the staff the entrance of the hotel. you need to walk a distance to enter the hotel on the main street
The free use of PC and Internet access in the Swiss Office was great
This was a fantastic place to stay. I would recommend it highly. Convienently located near the train station and cruise boat landings.
Nice location The room was reported as superior with queen size bed, though in fact the room was 6 sq.m. with a tiny bed.
The front desk staff was excellent. The hotel was a pleasant surprise. I was thrilled to stay in a room that was large, clean and very comfortable. Loved the robe, slippers and balcony with view of Amsterdam Centraal! The location was perfect. Hotel is historic so parts of it are older but for the location and price I paid I would absolutely stay here again. Also I ordered a pizza from room service and was amazed. It may have been the best pizza I have ever had!
Great staff, ideal location, room clean and well equipped.
Perfect spot from which to explore downtown Amsterdam!
Location, size of rooms, First room I had was below ground level. I'll never take rooms 134 - 138 again.
Location very central Good breakfast Small room, tiny bathroom Room unclean, dirty carpet: when we first came into the room, there was a bit of paper on the floor. It was not hidden or difficult to get. I left it there on purpose and it stayed there for three days. It was finally removed (vacuumed?)
location facilities/pool/sauna great staff Airco or ventilation was a bit loud, but it wasn't a problem. Soaps and shampoo were in the wc, but no toothpaste. I'd rather have toothpaste than hand cream.
the only thing i liked is the reception they are very friendly and helpful the room 302 is bad , the closet is very very small for a double room and the bathroom very small which makes you uncomfertable , and i had to leave the hotel after 6 nights instead 9 nights
Great hotel in a great location. You are right in the center with a beautiful view. Excellent stuff and service. Great breakfast. Pricy but totally worth the price. Will definitely stay again !
localisation in the city and cleanliness of room
The hotel was well located near the central station and around the corner from the main shopping streets. They charge extra for the use of the steamroom. €10.50 per person is outrageous when you have already spent alot to stay in a Hotel that is only average for the money it costs.
It was a very comfortable hotel in a great location. It was very easy to reach from the station/airport as well as being able to walk to many places of interest. The trams were nearby as were the canal trips. It was great value for money and I highly recommend it.
The location was very convenient and accessible and the staff was very accommodating. Our room was not ready when we arrived nor was it ready when they told us to return. The management responded with an upgrade at a reasonable rate and free drinks at the bar. The rest of the staff was also great. We enjoyed a bottle of wine in our room & the bartender opened our bottle without corkage fees, gave us crystal glasses to drink out of & even gave us some snacks to enjoy, all on the house! Overall a very great experience; we would consider staying there again! The front desk and housekeeping seemed understaffed. There always seemed to be a very long line to check in/out & ask questions. Rooms were not ready when promised although it ended up working in our favor as we received an upgrade & free drinks at the bar.
disturbance during stay in room
Beautiful and comfortable hotel , Great helpful staff everything was great
The excellent staff and our gorgeous apartment to which we were upgraded Would not include breakfast again; though lovely and convenient it was very pricey given the area. Otherwise a perfect stay!
Cleanliness, wonderful architecture and interior design, polite and proficient and friendly staff Nothing. It was perfect
Absolutely first class service. Could not do enough for you. Extremely comfortable bed! -
Hotel staff was more then nice and helpful For a "Junior suit" (as booked and paid), the room was too small
Great location, helpfull staff, nice interior, cleanliness, convinient bed, complimentary water and sweets every everning, channel and garden view, etc. - everything! To escape any delay connected with checking out the next morning, I was proposed to settle the formalities in the last everning.
Hotel helps for every question asked and answers all in the perfect way. No dislikes.
While walking in the streets on a cold, windy, snowy, rainy day, the thought of going back to the hotel was pure happyness, as the hotel is so warm and cozy, It starts at the reception, continues in the corridors. Even the pool is warmer than all the pools in other hotels, I used it in the morning before breakfast and before going to bed at night. The extensive opening hours of the pool are a big advantage. The breakfast is the best I travel a lot, stay in nice hotels, none of them compares to this one...best juices, best fresh fruit, best bacon and eggs, best waffles. I loved the hotel tour, especially the wedding chapel and the other room with all the wood sculptures. I also liked the library with the fireplace. Everybody was extremely f I would have preferred a smaller and softer pillow
I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.
The service was great, if I can afford to, Ill stay there again.
modern amenities, location Need towel racks or hooks, neither room during two stays had a place to put wet towels to dry.
Excellent rooms, most comfortable beds I've ever slept in, fabulous location and no noise atall, great aircon, all in all a five star experience! Only being really fussy, there was no shower screen and although this could drain into the bathroom floor it wasn't sufficient to stop it reaching the carpet of the bedroom, not very good design!
The hotel is centrally located to many of the museuems and sightseeing sites. Take Tram 4 from Centraal Station and you are within 100 m of the hotel back entrance near Rembrandt Square. Excellent staff and top quality breakfast start your day off right. Great value for the money.
Staff are excellent/location is excellent/rooms are modern and spacious/non-smoking floor No
Please write at least 15 words
Location location location. The staff was nice but overbusy so sometimes they didn't have time to properly take care of everyone. Room was big and clean A bit chilly in the room, they said it was not possible to regulate the heating because it was share with other rooms. Very rich breakfast buffet,but too much expensive for the price. Shuttle service came 40 minutes late and took 1h to get me (at last) to the hotel.
Location It was kind of old and the room was cold because of the windows
The location We booked a double room but got two single beds pushed together. Pretty uncomfortable
the location the internet demand for payment. it should be free
size of the room was more than expected room was clean interior rooms have a poor view. Little natural light in our room due to layout
Amazing location, very helpful staff. Room was very comfortable.
This hotel was in a great location and had very friendly staff. The room set up was a little strange. The bathroom was all glass and lacked privacy. The bed was also placed strangely with the foot of the bed against the wall. This was a very clean hotel, and one of the most comfortable beds I have ever slept in.
staff cleanliness, old bathroom, dirty old carpets all over the hotel
Location, design and decor of the rooms I enjoyed everything and can not fault anything
very convenient location, clean, secure no problems
The staff was very accomodating. The rooms were clean, and even though our room was on the busy street, the windows were sufficient to keep out most of the traffic noise.
Lovely hotel, perfect location. The showers in room are glass, with limited frosting. So if you are with your couple then great, or close friends, but if you are sharing with someone you are not so comfortable with these rooms maybe a little "revealing" and slightly uncomfortable. Personally I didnt mind,
Nothing Thought the hotel was grim - view from window a corrugated iron sheet. Room dark and unwelcoming. Bathroom very small with sink outside the bathroom. Lift was dirty and smelled like a toilet.
it was close to everything in central amsterdam which is a bonus less walking breakfast could of been of a wider range to suite more traveling people
The security use of key cards for all access including lifts.Felt safe.
I liked the newly renovated Star Rooms. I also liked the location of the hotel. There were many aspects I didn't like: - in room 601 (I stayed there between October 5-October 10, the heating was not working. I asked the reception staff to fix it, and they said the automatic heating system has some problems and there' nothing they can do about it. - I had another reservation for October 11-13. I annouced reception at check-out on Oct 10 that I will be late (around midnight) on October 11. When I arrived on October 11, they gave me a smoking room, which was impossible to breathe in. I asked for a non-smoking room and I've been told that there are no more rooms left, because I arrived very late. I found this offensive, as I announced the hotel two days before that I will be late, not to mention that I also left my luggage in the cloakroom. - after long talks, however, I was given a non-smoking room, with twin beds. It is the worst room I've ever been into, 301, it's like a coffin. Take my advise and don't offer it to other clients ever again. Also, this room was cold, as the heater was barely defrost (after turning it to maximum).
Unfriendly & authoritarian check in staff, not customer orientated. Run down rooms not expected from Best Western.
Great location, room was clean, comfortable The concierge was very helpful Good WiFi connection :)
Only the fact that there was free wifi Small room, barely 6*8.. TV was crap, battub was the smallest I have ever seen, didn't know they made it this tiny... Room had odor, housekeeping didn't change bed sheets nor did they clean the floor, just placed new towels in.
Good location close to points of interest. Sparse furnishing and poor maintenance, dirty carpets, cold room.
good location 5 minutes from the shopping district and 10 minutes from most attractions. There was building work being carried out in the hotel that we weren't informed about and this started at 6am. so each morning we stayed we got woken by loud banging. in future i wouldn't return to this hotel due to the construction work not being disclosed at check in or appologised for on leaving.
Good value for money considering the location The part of the hotel where i stayed would need to be refurbished. I'm generally not fussy but i would have appreciated cleaner bathrooms.
Located next to Rembrandtplein with trams and restaurants, Terry at the bar was AMAZING! Broken elevator, tiny room, shower was awkward, hot water broke, bathroom door was a shower door
We wanted a budgeted hotel in the centre. So it worked. Interior of the rooom we stayed was very standard and poorly decorated
Location. Clean. Tiny shower in bathroom. Curtains didn't quite close to block all light.
It was closed to the festival I was attending. Silent rooms. The rooms are completely small, nothing to do with what they show in the pictures in this webpage. Even the wardrove was impossible to be open because of the space. The room cleaning was not good at all.
The location of the hotel only The staff spoke to you like you like you are stupid essp the guy working as a concierge. The bathroom was extremely small with dirty walls and black stainscreen in the wall lining. The roomovers looked nothing like the pictures.
Comfortable room, although not very big, good bed and very nice sheets. Enough storage space for clothes. Nice bathroom. Excellent location! Hotel stuff (apart from concierge) not really customer friendly.
The best things in the hotel are the free minibar, the location and the helpful concierge employee mr.Roel Smits. Overall my staying in the hotel did not meet my expectation (I expected more for what I paid).
everything it waas a very nice stay more light in the room. That's my only remark. Please do something about this because it's too dark in the room!!!
Beautiful hotel, great architecture, friendly staff, facilities in room (like nespresso machine, free minibar and great bed), right in the city centre, reasonable prices for food and drinks. Just a small thing: the hotel is a bit of a maze, takes a bit to figure out how to get from your room to the reception, but the staff told me that new signs will be there soon
good area and historical building
Please write at least 15 words
The Staff, The atmosphere, the cleanliness, and the service...
Good comfortable rooms Hotel still being refurbished, so some things not yet finished in hotel and the room. i.e. no toilet door and shower leaked badly as door seal seemed to be missing. However, the room was comfortable and the bed was simply delightful.
Art Nouveau hotel;you need to like it to enjoy the hotel,which is beautifull than ; large rooms, well equiped (surprising free of charge minibar, including alcool),nice restaurant and buffet breakfast(a little bit expensive) ,beautifull spa with swimingpool.Close to the railwaystation,at the border of the old centrum. Reception not "5 stars" due to small office,waiting time if some other people arriving simulteanously , and to few personnel at the concierge office !
it was an amazing hotel ,the room was superb , the hotel is located neer by the sentral station i liked everything
Beautiful hotel, very new, nice comfort inside, especially the coffee in the room The glass bathroom door is spectecular, but somewhat unusual for me.
Very central location, clean, friendly, well-furnished.
Great location. great food, friendly staff. pricey
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
Good location, helpful staff, nice bar.
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
Good location, big and clean rooms,nice staff, value for money
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
The staff are excellent I do Think Ther price is high
WiFi did not work in my room (signal too weak) but worked well in lobby
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
Excellent location, 3 minute walk from Amsterdam Centraal
location, nice hotel
The location and the quality, cleaness of the hotel
The attitude and helpfulness of staff was very good. Cleanliness and presentation was good The location suited us very well The breakfast room was too much of a crush and could have been laid out better. The afternoon coffee and evening bar facilities were given low priority.
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
Convenient, nice neighborhood setting with a congenial atmosphere nearby. The wireless was only available through T-Mobile and required a separate account. That wasn't clearly explained.
The central location is perfect for Americans wanting to be close to the Leidessttraat shopping district, and is in the heart of the canal-ring district as well. Its proximity to the cafes and coffee-shops that made Amsterdam famous, the little restaurants, etc. is amazing... only one-half block from the famous Rokerij coffee-shop! It is three blocks from the Cafe American, at the American Hotel; it is three blocks the other direction from the heart of Amsterdam's designer district. In summary, the ideal location to experience Old Amsterdam. While room service and an amazing restaurant, as well as the bar being opened after its current renovation might have made the stay more pleasant, the low pricing would not have been possible.
The location was perfect to tour the city and yet be out of the congestion of the Dam. Lots of restaurants, shops, public transportation and access to museums and art. The hotel bar was not open and under construction. It would have been nice to have an inhouse place to relax with a glass of wine.
The reception area; the comfortable bed; the cleanliness and efficient heating of the room; the view (we were on the 5th floor); the location; the breakfast An occasional strange smell in the room; the fact that emptying the bath flooded the bathroom floor; the general blandness of the room (it could have been in any city centre hotel); the need to update furnichings and decor
The Hotel was in a great location!! The hotel was clean and decorated nicely. The staff were friendly and helpful. The bar wasn't open during our stay due to referbishment and we didn't have breakfast there so I can not comment on food. However i would go back to this hotel again and probably will next year.
Good location, great sized room, friendly and helpful staff. Whilst it didn't bother us too much, other people may find that the street noise is a bit much and goes on until quite late. The windows when closed do shut most of it out though. Obviously there isn't a great deal the hotel can do about this.
Perfect location.We shopped every day because it was too much easy to get hotel. Our room was a little bit cold so we ordered an extra blanket but it was dirty and smelling.
Location is great and central - but also noisy Needs urgent renovation. Rooms somewhat filthy.
Excellent breakfast Look and feel of room and hotel, just plain beautiful View from room Narrow bed Very load ventilator built in wall TV without teletext
The business suite was very nice: great bedding, spacious. The staff were helpful. The lobby had electrical and usb outlets. My room was in a construction zone accessible only by stairs!! And construction resumed right outside in the morning. They shouldn't put people there, or should start construction later in the day. I also found it a little odd that there would be no usb jack in a business suite.
People at frontera desk were really helpful, nice bar área rooms are modern and comfortable
situation géographique et le hall This is the list of the main bad points :
Superb location, friendly and attentive staff, clean and comfortable. A very good value.
Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...
The location is very good. Located in the heart of Amsterdam, there are many adventures to find that are just a short walk away.
the sauna The price of the breakfast was a bit too much, the rooms were already expencive enough to include breakfast.
Gorgeous interior in the heart of the old city. Breakfast was incredible and sumptuous. Staff are warm, friendly, and attentive. Location is fantastic. 1. Heating was a major problem. 2. Parking is a nightmare. 3. Shower hot water not as hot as it should be. 4. Complimentary coffee in the lobby area is absent, though one can pay EUR 2-2.50 for a cup. Should be gratis. Once this is attended to, this will be able to achieve deserved greatness.
Great Location, nice facilities in the rood, good staff, very nice in general The waitress in the reastarant was once high :) Breakfast is too expensive.
Very comfortable I did not get a wakeup call on one day, even though I requested one. Date: July 28,2007
Very good location; in the centre, but in a calm street. I liked the canal view from my room. Very good shuttle service to the airport. I needed someone to explain me how to switch on the central switch in order to have all electric appliances (including the lights) to work. It should be either connected to the opening of the door or made more clear. There was something strange with the pipes of the tap in the bathroom.
security - doors and lifts required passcard. breakfast was paid for and advertised 7-10am. we arrived for breakfast at 9.30am. no bacon. no scrambled eggs. no coffee. refused to supply us with some. were told we should have got there nearer to 7am. refused to refund on checkout. will be making complaint to parent company. also, room booked(quad) is in basement next to a very noisy lift and a very noisy kitchen and a very noisy service room.
no room service the hotel bar is not even in the hotel its the pub next door not even a kettle or cup in the room .
The reception staff were excellent, the location fantastic, My only complaint is the cleaning staff, although extremely clean on arrival, they did not service the room except for making beds and changing towels, eg; bowl shower toilet floor not cleaned. Wet rooms a bit of a problem as whole bathroom soaking. I would def stay in this hotel again though.
For Amsterdam my room was massive!.Excellent decor.Spotless.Great location.Worth every penny..Euro!.Will be coming back
location noisy room,no shower curtain !!! , working people are not helpful&downfaced !!! didnt like it at all!
Great location, 2 min by foot from Amsterdam Centraal and shopping streets. Although the hotel is in the center, the street is quiet. Tiny room, bathroom is in bad condition, there was no waste container, the soap is in a very unpleasent looking and broken plactic container. I think that the price of 115 euros per night is exagurated, and should be updated due to the reasons mentioned above. For the hotel that says "No smoking hotel" there was a terrible smell of cigarette smoke everywhere.
Superb for a short break, ideally situated near to Dam Square and Central Station. Room very clean a bit small but when you only need somwhere to dump your bags and get a nights sleep this didn't concern us.
The cleanliness of the rooms. Modern, updated, minimalist decor, friendliness of staff, location. No.
It was a great location It was very small and not very comfortable.
Location Size of room
Excellent location. Little noisy, little dirty:)
The Pulitzer offers old world charm, excellant service, and all the luxury in modern accommodations anyone could ask for, I was thrilled with the hotel, and the morning breakfast was par excellance. The location of the hotel was for us, perfect. I just can't say enough. I've stayed with the Pulitzer before this trip and I will definately stay there again when I return to Amsterdam. I am in the restaurant business in the US, and because I work so hard at creating a special atmosphere and serving my guests well, I am very appreciative when traveling to be treated so well. . The Pulitzer does it right, from check in the check out! Thank you! Absolutely NO Complaints or suggestions.
We had a very nice room with a view on the canal;
location, service, and room were great. We paid 30 euro extra at the hotel and had one of the two rooms we booked upgraded. one of the two rooms we booked was on the first floor. At first it looked terrible, but ended up being fine and three older kids stayed there and liked it. We stayed in a room that we paid 30 euro to upgrade to.
The location is very good, having a good access to anywhere from the tram station close to the hotel. The staff is indeed capable and courteous, but I rather wish them to be more leisurely.
The Pulitzer was recently redesigned and it exceeded my expectations in almost every way. The location can't be beat. It's in a very smart area in Amsterdam with great bars, shops, and restaurants nearby. The design of the hotel is very chic. The interior courtyard garden is amazing. Everything was perfect except service at restaurant Jansz. Everyone was well intended but some people (hostess) abandoned post for several minutes and people were left waiting to be received and, &! My case, to collect my coat. This is one area of operation to inspect. Otherwise, everything was so perfect. I've stayed also at the Dylan hotel and Waldorf and I would say that this hotel is better than Waldorf because the design is so smart and not generic like Waldorf. And I would say it's equal to the Dylan. Dylan is also chic but has a more classic design inspiration. Stay here while it's still affordable. I imagine rates will increase once reviews and bookings start coming in.
I spent there 4 nights with my wife, daughter and two grandchildren (5 and 14 years old). What impressed us most was the unique atmosphere of relax in the most heart of the city, unbelievably delicious cuisine at 238 restaurant and very comfortable pillows!!!! No, everything was perfect
The location. Lots of dislikes and for the price we paid, it is not close to the value that it should be.
found the hotel to be the perfect location for our vacation in amsterdam. many of the things we wished to see were in walking distance and if not the hotel was very quick to arrange transportation for us. thought the room could be just a little fancier in appearance for the amount of money charged. otherwise - very confortable
Beautiful atmosphere, nice staff and amazing location Breakfast was poor and very expensive.
Stayed here for business and it was great. All the required services and internet were available. As for comfort, the bed was perfect. My only discomfort was that it can get a bit too warm at night despite the heater being off. Also, I have to say that the hotel is beautiful and in a very nice location. It is very easy to find your bearings to find your way back and feel safe even late at night. Would definitely stay here again.
great location, walking distance to most things, nice garden too much renovation, halls not very attractive
The Staff were amazing and the bed was the most comfortable I have ever slept in.
warm and friendly welcome. Smaller room but cleen and beautiful. Nice breakfest and Special interior design. Room a bit small
Friendly and helpful staff, excellent location of hotel, rooms were clean and comfortable. The coffee machine was brilliant. Would have prefered to have a room with a canal view and located in the main part of hotel not the annexe
I had a lovely stay with very helpful staff in a cosy atmosphere. I recommend sipping a cocktail by the fireplace! Nothing I can think of.
Stayed for 4 nights and felt it was our "home" . The staff was very friendly and knowledgeable of the restaurants and sites we were interested in.
very comfortable and quiet hotel room not very big. Considering the price, breakfast should be included.
Staff, Bed, Pillows:) Internet Access
Good value for the price and location in the center of town. Very nice staff and reasonably priced breakfast!
We liked a lot the way the hotel is decorated a lot, it's old classic style. Apart from that, the service was very good, personnel is nice and friendly. That the heating was switched off while room cleaning and you had to come back to the cold room.
Everything...! Staff is charming, the room #405 (bridal suite) is marvelous even located in the annex and the main building for breakfest is suberb...
Attentive and courteous staff - lovely room with views over city - would definitely stay there again.
This is a luxurious hotel located in the part of the Amsterdam. The service, the food and the staff were among the best that we have ever seen. We would love to go back there again.
Its central location, its friendly helpful staff, its comfortable rooms and pleasant atmosphere and there was no language barrier.
The position is quite good. The bed is very comfortable. The hotel is far from being a five stars level. Small rooms, old furniture, noisy, no complimentary services, poor level of service staff. The price paid is too high for what you get.
The fact that the hotel is located in a central area. The hotel has very good facilities.
Location The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.
The staff were professional and extremely pleasant. The location was perfect to see everything Amsterdam has to offer.
Everything was of a high level No
The hotel in general, the room, view, location, staff breakfast was too expensive and too poor
The service was amazing! Roland was the best concierge ever. He really made our trip fabulous! Everyone was so friendly Nithing
Comfort of room and helpful staff
Very good location, Nice minibar, Friendly staff I was not given a good room from the beginning. I lost too much time to give us an acceptable room.
location close to Central Station Amsterdam, very close to city Center of Amsterdam ( Dam / shopping streets )
I must say the location was unbeatable for me. Very close to the Central train station and the bars around. The staff was not much friendly. I woke up afternoon due to jetlagging. The housekeeping had left already to clean up the room and change the towels. They couldn't give me extra towel. Indicating "the towel is limited". The room was so small and the bed was small and not comfortable. I wouldn't stay there again!
The location was excellent & the room was very clean & comfortable . we had a back bedroom & there was a church very close by which had bells chiming hourly- not so good at 7 a.m.
the bed! they got ecellent mattresses. the location is great, right in the historical centre of amsterdam ...
It's very central location, friendly staff and overall hassle free stay. Too short, next time I'll stay longer!
The location of the hotel was central to the main tourist areas of Amsterdam. The room was not very updated and located at the very bottom of the hotel. No elevator to go down and had to go down a few sets of stairs.
Location, breakfast Not making up the room during the day, therefore not replenishing shampoo, tea, towels etc.
It is a good locasjon Noice from the chuch bells
Location Helpful staff My room the heat/ac didn't work.....
it was central to everything,good view from our room and the noise from the bells wasn't as bad as people said.hotel had alot of character,fun to walk around it on a rainy day.
convenient location, nice accommodations a little noisy during the night since the Red Light District is right behind the hotel
It was downtown.
The location of the hotel was fantastic, it was so quiet I could sleep with my window open at night - a rarity in Amsterdam! The toilet was half under the washbasin as the bathroom is very small.
The hotel is within walking distance to most of the major attractions with tram service right outside the hotel. The hotel was extremely quite despite being right on Damrak. The walking directions from the Amsterdam Central Station were not clear enough. I would request adding how to get to Damrak from the Central Station.
the hotel is below fair standarard compare to the money i have paid hence i could not see much to say that it is good (one example I would like to bring here that I reserve smoking room but when I checked in i could not find it avaliable!!!) overall hotel stanadarad is below 4 stars
The location is ideal if you want to be right on Dam square and close to the main shopping area. The bathroom was modern and smart, if not very small. If I had been travelling with a companion however, the glass door would have been a problem. The room was small, and whilst supposedly a non-smoking room, still had the smell of stale smoke. I booked all non-smoking rooms for the group I was travelling with, but some had smoking rooms. The rooms that faced onto the main street were very noisy with the trams directly outside. I didn't think the hotel was good value for money, although speaking to people who had stayed in other hotels for the same price, it sounds like it was the better of a bad bunch! It is easy to get around in Amsterdam so I would recommend looking for a smaller boutique-type hotel that may be slightly further to walk, but gives a much better standard for your money.
Good location. Really central. The hotel staff is helpful as well. The hotel room is a bit small, though the basic necessities is there.
It was very convenient to all the museums, entertainment and shopping. Lots of restaurants and eating establishments close by.
Strategic location in the heart of Amsterdam. Friendly and helpful front desk staff. Front rooms overlooking the main street are quite noisy, especially at night. This could be largely overcome by double-glazing the glass in the windows/doors.
It was located at the town centre, the staff were great and helpful, room where clean. The bathroom door was frosted glass, therefore you get no privacy, the walls are bit thin you can hear the rooms next to you.
The best thing about this hotel was the location, which was excellent. My only criticism would be the size of the rooms.