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The location was very convenient and accessible and the staff was very accommodating. Our room was not ready when we arrived nor was it ready when they told us to return. The management responded with an upgrade at a reasonable rate and free drinks at the bar. The rest of the staff was also great. We enjoyed a bottle of wine in our room & the bartender opened our bottle without corkage fees, gave us crystal glasses to drink out of & even gave us some snacks to enjoy, all on the house! Overall a very great experience; we would consider staying there again! The front desk and housekeeping seemed understaffed. There always seemed to be a very long line to check in/out & ask questions. Rooms were not ready when promised although it ended up working in our favor as we received an upgrade & free drinks at the bar.
Great staff, ideal location, room clean and well equipped.
It was a very comfortable hotel in a great location. It was very easy to reach from the station/airport as well as being able to walk to many places of interest. The trams were nearby as were the canal trips. It was great value for money and I highly recommend it.
The front desk staff was excellent. The hotel was a pleasant surprise. I was thrilled to stay in a room that was large, clean and very comfortable. Loved the robe, slippers and balcony with view of Amsterdam Centraal! The location was perfect. Hotel is historic so parts of it are older but for the location and price I paid I would absolutely stay here again. Also I ordered a pizza from room service and was amazed. It may have been the best pizza I have ever had!
Location, size of rooms, First room I had was below ground level. I'll never take rooms 134 - 138 again.
the only thing i liked is the reception they are very friendly and helpful the room 302 is bad , the closet is very very small for a double room and the bathroom very small which makes you uncomfertable , and i had to leave the hotel after 6 nights instead 9 nights
Great hotel in a great location. You are right in the center with a beautiful view. Excellent stuff and service. Great breakfast. Pricy but totally worth the price. Will definitely stay again !
Perfect spot from which to explore downtown Amsterdam!
location facilities/pool/sauna great staff Airco or ventilation was a bit loud, but it wasn't a problem. Soaps and shampoo were in the wc, but no toothpaste. I'd rather have toothpaste than hand cream.
The hotel was well located near the central station and around the corner from the main shopping streets. They charge extra for the use of the steamroom. €10.50 per person is outrageous when you have already spent alot to stay in a Hotel that is only average for the money it costs.
localisation in the city and cleanliness of room
Location very central Good breakfast Small room, tiny bathroom Room unclean, dirty carpet: when we first came into the room, there was a bit of paper on the floor. It was not hidden or difficult to get. I left it there on purpose and it stayed there for three days. It was finally removed (vacuumed?)
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
Very central location, clean, friendly, well-furnished.
Good location, helpful staff, nice bar.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
Great location. great food, friendly staff. pricey
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
Good location, big and clean rooms,nice staff, value for money
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
WiFi did not work in my room (signal too weak) but worked well in lobby
The location and the quality, cleaness of the hotel
location, nice hotel
The staff are excellent I do Think Ther price is high
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
The attitude and helpfulness of staff was very good. Cleanliness and presentation was good The location suited us very well The breakfast room was too much of a crush and could have been laid out better. The afternoon coffee and evening bar facilities were given low priority.
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
Excellent location, 3 minute walk from Amsterdam Centraal
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
location noisy room,no shower curtain !!! , working people are not helpful&downfaced !!! didnt like it at all!
The reception staff were excellent, the location fantastic, My only complaint is the cleaning staff, although extremely clean on arrival, they did not service the room except for making beds and changing towels, eg; bowl shower toilet floor not cleaned. Wet rooms a bit of a problem as whole bathroom soaking. I would def stay in this hotel again though.
Location Size of room
security - doors and lifts required passcard. breakfast was paid for and advertised 7-10am. we arrived for breakfast at 9.30am. no bacon. no scrambled eggs. no coffee. refused to supply us with some. were told we should have got there nearer to 7am. refused to refund on checkout. will be making complaint to parent company. also, room booked(quad) is in basement next to a very noisy lift and a very noisy kitchen and a very noisy service room.
It was a great location It was very small and not very comfortable.
Great location, 2 min by foot from Amsterdam Centraal and shopping streets. Although the hotel is in the center, the street is quiet. Tiny room, bathroom is in bad condition, there was no waste container, the soap is in a very unpleasent looking and broken plactic container. I think that the price of 115 euros per night is exagurated, and should be updated due to the reasons mentioned above. For the hotel that says "No smoking hotel" there was a terrible smell of cigarette smoke everywhere.
For Amsterdam my room was massive!.Excellent decor.Spotless.Great location.Worth every penny..Euro!.Will be coming back
no room service the hotel bar is not even in the hotel its the pub next door not even a kettle or cup in the room .
Superb for a short break, ideally situated near to Dam Square and Central Station. Room very clean a bit small but when you only need somwhere to dump your bags and get a nights sleep this didn't concern us.
The cleanliness of the rooms. Modern, updated, minimalist decor, friendliness of staff, location. No.
Location, breakfast Not making up the room during the day, therefore not replenishing shampoo, tea, towels etc.
the bed! they got ecellent mattresses. the location is great, right in the historical centre of amsterdam ...
It's very central location, friendly staff and overall hassle free stay. Too short, next time I'll stay longer!
The location of the hotel was central to the main tourist areas of Amsterdam. The room was not very updated and located at the very bottom of the hotel. No elevator to go down and had to go down a few sets of stairs.
convenient location, nice accommodations a little noisy during the night since the Red Light District is right behind the hotel
It is a good locasjon Noice from the chuch bells
location close to Central Station Amsterdam, very close to city Center of Amsterdam ( Dam / shopping streets )
it was central to everything,good view from our room and the noise from the bells wasn't as bad as people said.hotel had alot of character,fun to walk around it on a rainy day.
The location was excellent & the room was very clean & comfortable . we had a back bedroom & there was a church very close by which had bells chiming hourly- not so good at 7 a.m.
I must say the location was unbeatable for me. Very close to the Central train station and the bars around. The staff was not much friendly. I woke up afternoon due to jetlagging. The housekeeping had left already to clean up the room and change the towels. They couldn't give me extra towel. Indicating "the towel is limited". The room was so small and the bed was small and not comfortable. I wouldn't stay there again!
It was downtown.
Location Helpful staff My room the heat/ac didn't work.....
Good location, quiet room and very good breakfast. Room was clean but needed refurbishing
Central position within walking distance of the rail station and many of the attractions, good breakfast, very comfortable beds. Rooms were a little dreary because there were only wall lights in the room. Not great for reading.
Check in was easy and the staff helpful answering any question we posed. The buffet breakfast was varied and well stocked with staff replacing any items depleted.
Improve cleaner Small size of rooms
The staff were friendly and knowledgable and the location was amazing for getting around, the breakfast was also good. The walls of the rooms were quite thin and it could get pretty noisy at 4am!
For a city hotel, the facilities were adequate. The hotel staff were reasonably helpful.
close to city center and not expensive the room (single one) is a bit small for a three star hotel
The Avenue is a fine hotel for the price & punches above its weight. My room was quiet which was important as I stayed out late. It is also well sited a 5 minute walk from the station. Check out is at 12 which is good if you do not like being rushed.
Helpfulness of receptionists. Closeness to Amsterdam centre. Great variety of food at breakfast. We did find it very hot in the rooms during the night but appreciate others might not have.
every time when I take shower, the water always go to floor.
Location is strategic, opposite train sation and nearby many attractions -
the room booked was'nt the same room that was shown on the pictures
It was so easy. Without exception all the staff were as helpful and friendly as could be. Service was first rate. Between them the bars/restaurants and Room service provided a good variety of meals and experience, no chance to get bored there. I found the level of lighting a bit low/dull, particularly in the bedroom. I guess it is fine if you only sleep there, but not if you spend time in your room.
great idea was the late checkout on the Sunday Staff very helpful and nice welcome on arrival- rooms were very clean and housekeeping staff did excellent job
Nice rooms with large comfy beds. Great location just across from Central Station and the drop off point for the bus to and from the ferry. Staff were friendly and attentive and the price for the room was very reasonable. All in all a great hotel!
Location and facilities. It was a beautiful hotel. We loved our room. It was great!
It a good hotel. One of the best in town. Good location, good room and view.
Location is excellent. I have stayed in numerous hotels in Amsterdam and the Barbizon is probably the best. NO
I had stayed at the Barbizon before and found that it was still up to the same high standards as previously experienced.
Location Room was not refurbished
The bedroom was very comfortable The first room I had was very noisy because the double glazing window was broken - they moved me to another room but I felt the first room should not have been available
Location is great - right on the train station in the middle of the central area. Small room, lacklustre aircon .
Friendly helpful staff Unable to get an evening meal at the time I stayed.
The staff was helpful with regards to local attractions. Located next door to the central train terminal, it was perfect for my stop through Amsterdam on my way to the UK from Germany. It was a little pricey for the amenities, but overall a good experience.
Heating system is working loudly and the staff is impolite!!! Price is too high for this hotel.
The location is excellent and very convenient for tourism two elevators to reach my room
Lack of Coffee making facilities in room
The facility of early and/or late breakfast; luggage drop-off; friendly and wellspoken reception; spacious breakfast facility. The check inn can be time consuming. This is very unpleasant after a long flight.
The location. Staff always at the front desk. Selection of snack for a late night munch!! Rooms are very basic, not very spacious.
The hotel is right by the train station and close to the places where tours start. The room was dirty in the corners and the shower was a bit grimy in spots. Neither our room nor that of the other couple we were traveling with was cleaned or towels replaced during our two night stay.
Great location. Very spartin, a bed, lamp, chair, and a small space for your lap top. No amenities of any kind. Liquid soap for both the vanity and shower. No kleenex or ice bucket.
It was close to everything in town for vacation. We traveled by train to Amsterdam and having the hotel next to train station made travel easy The price was high for what you got in a room that size.
My room location at 9th floor with nice view. Hotel location at city center Room service did not compansate what we used in the room for ex: soap, shower caps, disposal cups
The free cookie, the Apple Mac in the room, the proximity to the station Courtyard rooms have no view, the restaurants and bars are expensive, all a bit impersonal and large scale
Hotel's position, room's comfort Room's view on the station end the noise of train during all day and night
Very Central in red light district, easy walk from the train station. Computer available downstairs. WiFi was not free, i think for the price it should be.
only stayed for 1 night however hotel very clean and staff very friendly. Best thing is the location to the night life
Close to the train station and within easy reach of all transport The room allocated was in the attic on two levels with the bedroom being accessed by very steep stairs and the bed required crawling into as no room to walk either side.
Location based right near to red light district area. Which is very nice cuz of the location again.... cars cant go thru the street.
Clean and Position good, staff nice enough. The worst layout of rooms possible, tiny rooms, no door on toilet, smelt of smoke, It would impossible to get out of the Hotel in an emergency.
Fairly newly renovated, but rooms shows already wear-and-tear. 24H noise from the party street outside. Serves no breakfast.
The location was extremely convenient--just a short walk from the train station. However, this hotel is not ideal for families--it's right in the "green" district and a block away from the Red Light district. If you are comfortable with that (the street it's on is busy and you can small marijuana and loud music abounds, there are a few drunks on the street, etc.) you're only a block away from the Royal Palace. We had to explain a little to our kids what they were seeing and kind of hope that they didn't zone in too much on the window displays in stores on the street. But the room was surprisingly quiet (we had a room for 4), though quite small, had good shower, good television, and the hotel offered free computer use in the basement (though annoyingly not free wifi). Staff was very nice and helpful. Would stay there again, but wouldn't recommend it for families if there are better alternatives in other locations. I wish the hotel offered free wifi. Free breakfast would have been a plus, too.
I liked cleanliness of my room. It was quite cold, as shutting the window properly was hardly possible.
I liked the location it was very close to everything, I would definetly stay here again.
was very modern and clean. staff were polite and rooms were clean. would stay here again. good location.
The location and the breakfast included. No air conditioning, TV did not work, room was not super clean, the shower leaked onto the bathroom floor A LOT.
hotel location is excellent and breakfast was good. staff are friendly. I prefer who comes to this hotel without luagage. the building is old and not very comfortable, the cieling is too low. Safe box is 5 Euros per day is silly.
nice breakfast, large room in the annexe building charged connexion, snow on TV(???)... bad facilities in general
Internet connection is for purchase!!! must be freee, like in many cities in Europe!
As young group not wanting to disturb other peopl staying in the hotel and wanting a smoking room. The room given was very suitable for us
Easy to find from the central station and only around the corner from the highlights/restuarants.
So close to Central Station. Good breakfast. My reservation said the cost would be 85.60 euros, but they took 90 euros cash.
Amazing location. Rude check-in staff, loud, dirty
proximity to Central Station; Shower curtain smelled really smokey.
The breakfast is very good and the location of hotel very convenient. The view from my room.
the shower had no water pressure and the water was cold in this freezing weather at night all the heating was switched off
The hotel is well located being close to the station and all the city centre facilities, shops etc. Rate is competitive for a city centre hotal. Rooms are rather tired and need updating, so whilst Ok for an overnighter I wouldn't recommend it if you plan to spend a lot of time in your room.
it was very central and also seemed very secure No complaints
good location, clean, good value
Incredibly friendly and helpful staff. Very good value for money and very good location. We really enjoyed our stay and will stay again.
Very small rooms. Thin walls - can hear everyone in the hallway, esp drunken Brits coming back at 3am
The location and the cosy rooms The price :-) and that breakfast was not included...that was very bad
the location is excellent and the staff were polite and helpful letting us leave our luggage there when we arrived early. the room was a little grubby and worn so probably wasnt cleaned properly and the ceiling and shower were very low. I wouldnt want to stay for more than a few days.
Friendlyness of staff.
The reception desk was always very friendly and helpful. also, the location is fabulous. I got a triple just for me, so I was lucky, and everything was clean and nice and comfortable. I imagine a single might be very small.
Close to the station and attractions. Quiet. Quality of breakfast poor. One of the two double bedrooms booked was small and cramped. The drainage was probably blocked in or outside the hotel, leaving a nasty smell on the first day, and had only partly improved later.
Clean,cool asnd well located 2 min walk from station.Good Value for City centre hotel.Due to early flight did not sample breakfast Not going to moan for the sake of nothing like most seem to on these reviews
Within walking distiance of the train station and in the city center and the room was nice and cosy Staff at the checkin and the shower
The room, toilet and shower were clean. The location was very convenient. The breakfast was good.I Willl stay here again when I'm in Amsterdam. Overall, the value was good and I would recomend this hotel to other budget oriented tourists. The beds were a bit worn and could have been more comfortable
stayed at this hotel 3 times now, staff are very nice and hotels is in the perfect location
except the noise, everything was ok. Extremely noise room, because of the traic in the hotel
Very good hotel for the short stay. I needed: hotel located near central railway station, bed in a warm separate room, good breakfast, shower and wi-fi. Bed was quiet good, room was warm enough, breakfast was not bad (buffet: warm boiled eggs, cereals, milk, butter, cheese, ham, fresh cucumbers/tomatoes, tea and juice), shower was not in a very good condition, but ok. The only wi-fi did not work in the hotel, but there were other e-providers obviously from other hotels nearby. for free. would recommend for short stay (excurcions, tourism and so on) No any disadvantages for me. Shower was leaking but ok. Wi-fi did not work temporarly in the hotel, but my laptop found another wi-fi provider for free. Maybe cost was not so cheap for me, but there were no any choices anymore at the moment of booking (only one week before check-in).
Right in the Red Light district but without the noise.
the proximity to everything. the lighting in the room was so dim i could hardly see and we did´not get a proper window that let in the sun.
Very cold in room, modest breakfast
This hotel is very close to everything. We walked everywhere. The only bad thing was being so close to the red light district and on the front of the hotel, it was very noisy at night with lots of drunk people walking around.
close to station sink blocked, shower head not working, had to walk down the road to a cafe for breakfast, no opening window in bedroom, ventilation poor and noisy, lighting poor (could not see to read properly) .
Staff friendly and helpfull. Location good. An average-sized Hollander wouldn't have been able to use the toilet. The rooms was very small given the rate and the bed had to be nudged to open the door.
The staff. Location. Breakfast choice is very poor. Toilet and shower in same space.
The hotel staff are very very friendly & helpful. It's the typical Ducth hospitability. Good work.
Location near Central Station is very good. (Three blocks). Front door desk quite helpful. Breakfast was sufficient. Room was querky, floor unlevel but overall room is okay compared to many in EU.
position small room
Excellent canalside location on Singel within 8 minutes walk of Centraal Station. Very friendly and helpful staff.
Location was very good. Room was clean and the breakfast was average. The walls were very thin. You could hear your neighbor showering or flushing the toilet. You can also hear people outside your room walking around. It didn't feel secure.
nice quiet enviroment no
The staff is really friendly and caring. Although there was a problem with the lift and didnt work, the hotel try really hard to fix it as fast as they can. Very helpful people and very convenient location. Also just locates next to the canal make the view pretty to look at.
Very convinent near the station. Wi-Fi in some rooms is too weak.
Location Staff Rooms very small in comparison to what was shown on the website... Breakfast was good but queuing for toast took ages as only one toaster for all guests...
friendly staff, wonderful place close to the city's center