RM 1,485 Find Cheap Flights from Southeast Asia to Nairobi – Compare and Save

Paid for the seat 17D. I found that that seat has no lean back facilities

I paid 675£ for LHR-BOM-BKK (return flight). They charged so much money but provide very less food/drinks as compared to another airlines. Never ever fly with Indigo.

Screens should work, Seating need to be comfortable, Luggage management was worse. Took 2 hours to get my luggage

Very nice and pleasant. Boarding was quick and the crew were responsive

Although we took the XL seats with more width, we found that you do not have a seat in front to stow your personal item, nor can you stretch your legs. This is not the best option for a comfortable seat. Boarding was timely but disorganized without any row based entry.

My baggage bag got broken and only 3000 voucher was given for compensation

Crew was horrible. No greetings. Did not ask for any food. The crew seemed like they were forced on the flight against the wishes. Should be de-roastered.

Flight was delayed and also lots of mosquitoes on the flight

The entire experience leave an impression that there are scopes for improvements in all spheres. Seems the airline has expanded beyond their capacity to manage.

Liked the XL seat, but didn't like the check-in process at the Delhi Airport gate 5B. Though I had paid for the priority boarding, there was mad rush at the gate and allowed whoever with might pushed in. Then at the gate we were picked up for compulsory checkin the hand baggage as the flight was full. There were any with more than 2 bags and massive cabin baggage. But they didn't dare to stop them.. Overall a very badly managed check-in process.