Toronto hotels in North York

Good location - nice amenities - good price The Hotel had not processed my booking and did not have the reservation in place - it took some time to sort it out.

Location was perfect + service was great. Room had not been updated for at least a decade. Carpets were in desperate need of replacement.

The breakfast was very good and we liked the subway location right at the hotel. It was an easy trip into the downtown area. The room was on the small side and with the parking fee and all the taxes, our rate was almost $200 per night, which is on the very high end for us.

It is very close - short 15-minute walk - to where my relatives live. And your breads are really wonderful, as highlighted ! So breakfast each morning (which is my most inportant meal for the day) was a big delight :) One Front Desk staff (gentleman) could have been more polite.

The hotel is too far from downtown. You have to take a bus and then the subway. The write-up gave you the impression that you are very close to downtown. We had to change our room due to the fact that the air wasn't working. The elevator was not working.

When we arrived I had asked for a handicap room if available as my husband is disabled. We were given one on the first floor. When we entered the room it was hot and had a dank odor. The air conditioner was blowing out warm air only. We called the front desk they sent a gentleman to checkb it out. His reponse was "it's running as cold as it can". We asked to be moved to another room. The second room we were moved on the second floor was dirty and smelled of tobacco smoke. what upset me the most was the strong tobacco smoke smell on supposedly clean towels. At this point we were tired and didn't want to call the front desk again. The next day I had gone to the front desk again and stated the particulars. The women was very professional and very willing to make things righ. We were moved to the 6th floor and it was as if we were in a different hotel. It was clean well kept and did not smell! Update/upkeep the rooms that require updating. No wifi available in rooms on 1st and 2nd floors. 6th floor had wifi.

It was nice that there were 2 pools and that they were available a lot of the time with long hours of operation. We updated for a "deluxe" room but we had mold on our ceiling, and there was a chunk of wood missing from our balcony, and also the mattress was very poor quality.

Breakfast was good Staff was extremely helpful Rooms weren't clean Insects in room Slow elevators Balcony dirty

The elevator service was so poor the holes Halls were extremely hot Hotel elevator extremely slow and the Halls were completely hot could not breathe thank you I will not travel there again

I liked the price that we paid. I did not like the area that it was located in and the hotel is looking run down and in need of a sprucing up.

The comfort of the room was excellent and I enjoyed my stay. The room cleanliness needs to be improved. The room where I stayed had a big dirt mark on the carpet.

Location, location, location. Near Yorkdale Shopping mall. Did not like the fact I had to pay $7 for parking and had to pay $0.85 cents for local calling.

good location, clean and friendly staff

Location? This hotel has everything going g for it as far as location; you can walk over to the mall. Hotel structure is very old, dark, outdated. Rooms are very shabby.( and I don't mean shabby chic)

It was affordable They need cleaner rooms and they need to renovate almost every part of the hote. Also the shuttle charge should be in bold writing so that you know in advance that you need to pay extra.

Nothing

I like that it was walking distance to the grocery store and few restaurants. Parking lots were close and nice Not clean at all, I found insects on my bed also in the washroom. And the floor I was in was smelling so bad. The internet was very slow so you cannot watch 2 min video on Youtube straight, you have to face interruptions on and on till you finish your 2 min video.

Close to public transportation and local shopping. Room was large. Staff tried to be helpful but was unable due to poor training and lack of resources. Room was not very clean. Amenities (TV, WiFi, toiletries, etc.) were poor quality. Non-smoking room was frequently filled with smoke smell from lower floors. Food was poor quality. Signs indicated many area were "under construction".

Nothing You will smell smoking everywhere in the building. You can hear people talking or having sex in rooms like they are right beside you. All night long, drug addicts were screaming, running, and knocking every single doors. Would never go back.

the cleaning staff were friendly but were over worked. The price was the only good thing There was fruit flies and there was cockroaches in the room. I had to buy bath room cleaning equipment to keep it clean. the corners and sides flithy. I had to reprogram my remote every 2 or 3 days. Some of the Font desk did not have good customer service skils

The staff that works there was friendly and accomodating. I made the reservation through Kayak, however upon check in the attendant at the front desk had couldn't find any indication that we had a reservation. I showed him my email receipt which included my confirmation # but he still wasn't able to locate our reservation. Luckily there were rooms available for the night, but unfortunately I had to pay for the room again.

Their high speed internet is actually the lowest speed I have ever experienced. And it goes on and off oftenly. About this the front desk already knew when complained. Which left us feel cheated at the first place. They should not say HIGH speed internet facility, when it actually crawls like a tortoise.

comfortable bedrooms Hotel is too far out of "downtown " toronto and located on a busy ringroad and not convenient to go out walking.

Fleas in the room! Old and used off interior.

The stay was fine and we liked the duvet covers on the bed. It was very comfortable. Door in bathroom looked like it had water damage, shower may have caused the problem. When we showered the floor was full of water.

I loved the proximity of the different highways and to downtown Toronto. I was impressed by the cleanliness of the restaurant especially for a Sunday morning and I was underwhelmed by the room itself.

The breakfast was good and the staff working breakfast was wonderful. The air conditioner did not work and there was died blood on a pillow. The staff brushed these issues off saying they already had maintenance look at the AC.

It was basic but clean and staff were very helpful and friendly. It is very far by bus to downtown: 1 hour or so and the area is really not that welcoming.

The breakfast buffet. You needed 3 hands to manage getting at the food. 1 hand holds tray, 2nd hand lifts cover off food, 3rd hand gets the food. Need a place to put down your tray, like at a cafeteria.

closeness to York univ.