Toronto hotels in North York

Good location - nice amenities - good price The Hotel had not processed my booking and did not have the reservation in place - it took some time to sort it out.

the tennis facility Not well maintained. Grass needed cutting.

Nice lobby. Comfortable bed. Good location. Bathroom was old and dirty. Ventilation was old and noisy. Elevator noise in room even with inner door closed.

Location was perfect + service was great. Room had not been updated for at least a decade. Carpets were in desperate need of replacement.

When we arrived I had asked for a handicap room if available as my husband is disabled. We were given one on the first floor. When we entered the room it was hot and had a dank odor. The air conditioner was blowing out warm air only. We called the front desk they sent a gentleman to checkb it out. His reponse was "it's running as cold as it can". We asked to be moved to another room. The second room we were moved on the second floor was dirty and smelled of tobacco smoke. what upset me the most was the strong tobacco smoke smell on supposedly clean towels. At this point we were tired and didn't want to call the front desk again. The next day I had gone to the front desk again and stated the particulars. The women was very professional and very willing to make things righ. We were moved to the 6th floor and it was as if we were in a different hotel. It was clean well kept and did not smell! Update/upkeep the rooms that require updating. No wifi available in rooms on 1st and 2nd floors. 6th floor had wifi.

The elevator service was so poor the holes Halls were extremely hot Hotel elevator extremely slow and the Halls were completely hot could not breathe thank you I will not travel there again

The room was extremely dirty, with the exception of the bed. There were almond bits left on the furnace and the tables were sticky. The décor of the room needs to be refurbished, as paint and other areas are deteriorating. There's also been multiple times when there were no staffs at the reception area, leading to long wait times.

It was nice that there were 2 pools and that they were available a lot of the time with long hours of operation. We updated for a "deluxe" room but we had mold on our ceiling, and there was a chunk of wood missing from our balcony, and also the mattress was very poor quality.

The comfort of the room was excellent and I enjoyed my stay. The room cleanliness needs to be improved. The room where I stayed had a big dirt mark on the carpet.

I liked the price that we paid. I did not like the area that it was located in and the hotel is looking run down and in need of a sprucing up.

It is very close - short 15-minute walk - to where my relatives live. And your breads are really wonderful, as highlighted ! So breakfast each morning (which is my most inportant meal for the day) was a big delight :) One Front Desk staff (gentleman) could have been more polite.

Good location, clean room, eco-friendly I was given the wrong room keys the first time

The breakfast was very good and we liked the subway location right at the hotel. It was an easy trip into the downtown area. The room was on the small side and with the parking fee and all the taxes, our rate was almost $200 per night, which is on the very high end for us.

Great location and connected to the subway. Room was cleaned everyday to perfection. Staff very friendly. The room smelled as though some one had smoked in it prior to me being in. I am allergic to smoke and had to take allergy pills. There was a fire alarm Tuesday night and as we were going down the stairwell I noticed cigarette butts. Also the WIFI was not good, very weak and therefore system was slow, hard to do work. Room looked slightly tired, chair in corner was worn and stained.

good location, clean and friendly staff

Location, location, location. Near Yorkdale Shopping mall. Did not like the fact I had to pay $7 for parking and had to pay $0.85 cents for local calling.

I did like the location for my purposes. However, it was a bit confusing getting to it and you had to follow the directions signs very carefully to get to the hotel. I found the food a little expensive for the quality that I received.

The location is good as it is located right beside a shopping mall and the subway station. overall moderate

I like that it was walking distance to the grocery store and few restaurants. Parking lots were close and nice Not clean at all, I found insects on my bed also in the washroom. And the floor I was in was smelling so bad. The internet was very slow so you cannot watch 2 min video on Youtube straight, you have to face interruptions on and on till you finish your 2 min video.

the cleaning staff were friendly but were over worked. The price was the only good thing There was fruit flies and there was cockroaches in the room. I had to buy bath room cleaning equipment to keep it clean. the corners and sides flithy. I had to reprogram my remote every 2 or 3 days. Some of the Font desk did not have good customer service skils

Location Room are in horrible conditions ac keep turning off toilet flush broken shower tab rusty Didn't complain it was bad experience left same day without argument it wasn't worth staying

Close to public transportation and local shopping. Room was large. Staff tried to be helpful but was unable due to poor training and lack of resources. Room was not very clean. Amenities (TV, WiFi, toiletries, etc.) were poor quality. Non-smoking room was frequently filled with smoke smell from lower floors. Food was poor quality. Signs indicated many area were "under construction".

Nothing

This brand hotel that you can stay worldwide but for the value of money the toronto east is the a good one for your consideration . Yes.

Fleas in the room! Old and used off interior.

Their high speed internet is actually the lowest speed I have ever experienced. And it goes on and off oftenly. About this the front desk already knew when complained. Which left us feel cheated at the first place. They should not say HIGH speed internet facility, when it actually crawls like a tortoise.

The staff that works there was friendly and accomodating. I made the reservation through Kayak, however upon check in the attendant at the front desk had couldn't find any indication that we had a reservation. I showed him my email receipt which included my confirmation # but he still wasn't able to locate our reservation. Luckily there were rooms available for the night, but unfortunately I had to pay for the room again.

The breakfast was good and the staff working breakfast was wonderful. The air conditioner did not work and there was died blood on a pillow. The staff brushed these issues off saying they already had maintenance look at the AC.

The stay was fine and we liked the duvet covers on the bed. It was very comfortable. Door in bathroom looked like it had water damage, shower may have caused the problem. When we showered the floor was full of water.

I loved the proximity of the different highways and to downtown Toronto. I was impressed by the cleanliness of the restaurant especially for a Sunday morning and I was underwhelmed by the room itself.

The room was clean and presentable Confusion over my reservation, fortunately you folks did a great job of customer service and made all of the bad things go away

It was basic but clean and staff were very helpful and friendly. It is very far by bus to downtown: 1 hour or so and the area is really not that welcoming.

The breakfast buffet. You needed 3 hands to manage getting at the food. 1 hand holds tray, 2nd hand lifts cover off food, 3rd hand gets the food. Need a place to put down your tray, like at a cafeteria.

Location is the only thing good about this hotel. Start with the moldy smell in the hallway and room. Walls in both bedrooms had holes and dirty. Windows open because of moldy smell in room. Sheets on one bed was dirty. Worse lace I've ever tried to stay at, had to leave lose 2 paid nights.