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6.7
6.6
6.6
6.3
6.0
5.8
5.7
5.7
5.6
5.2
5.0
4.9
5.6
5.4
5.4
5.4
4.6
4.5
Details
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Reviews
Overall
8.1 Excellent
Based on 1,540 reviews
-
All reviews 8.1
-
Couples 8.2
-
Families 8.2
-
Business 7.9
-
Solo 8.3
10.0
8.0
7.9
7.4
6.8
6.3
8.6
8.0
7.5
7.1
6.5
5.8
7.8
7.6
7.5
7.2
6.0
6.0
8.1
8.1
7.6
7.5
7.1
6.6
7.9
7.7
7.1
7.0
6.1
5.8
data provided by TrustYou
"Pleasant entrance area"
"Friendly service"
Top positive review
Top critical review
Excellent 9.7
Yes I would
Good 6.5
Location was perfect + service was great. Room had not been updated for at least a decade. Carpets were in desperate need of replacement.
Recent reviews
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Good
7.3+The staff were extremely polite, friendly, service oriented. I really got impressed by them.-Everything was good.
-
Good
7.6+Friendly helpful staff
-
OK
4.5+Nice lobby. Comfortable bed. Good location.-Bathroom was old and dirty. Ventilation was old and noisy. Elevator noise in room even with inner door closed.
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Reviews
Overall
7.7 Good
Based on 6,127 reviews
-
All reviews 7.7
-
Couples 7.8
-
Families 7.7
-
Business 7.7
-
Solo 7.8
8.8
8.6
8.3
7.2
5.2
5.2
8.9
8.2
7.0
6.3
5.3
3.1
9.1
7.6
7.5
5.3
3.3
8.6
8.2
6.6
5.8
4.0
3.8
8.8
8.5
7.7
7.2
6.4
5.5
data provided by TrustYou
"Great reception"
"Friendly service"
"Close to public transport"
Top positive review
Top critical review
Excellent 8.2
Parking could have been included.
OK 4.8
Great location and connected to the subway. Room was cleaned everyday to perfection. Staff very friendly. The room smelled as though some one had smoked in it prior to me being in. I am allergic to smoke and had to take allergy pills. There was a fire alarm Tuesday night and as we were going down the stairwell I noticed cigarette butts. Also the WIFI was not good, very weak and therefore system was slow, hard to do work. Room looked slightly tired, chair in corner was worn and stained.
Recent reviews
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OK
5.7+The breakfast was very good and we liked the subway location right at the hotel. It was an easy trip into the downtown area.-The room was on the small side and with the parking fee and all the taxes, our rate was almost $200 per night, which is on the very high end for us.
-
Good
7.0+location, close to sub, shops, supermarkets, resturants
-
Good
6.8+Good price and cleanliness.-"Lazy" staff in restaurant, no late night room service.
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Reviews
Overall
7.2 Good
Based on 3,894 reviews
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All reviews 7.2
-
Couples 7.3
-
Families 7.1
-
Business 6.5
-
Solo 7.4
8.0
7.3
6.9
5.2
6.9
5.2
8.1
6.7
6.1
5.1
5.0
4.0
7.9
6.7
6.3
4.9
4.2
3.9
7.9
7.4
7.1
7.0
6.1
5.8
8.3
7.2
7.0
6.9
5.4
4.4
data provided by TrustYou
"Spacious rooms"
Top positive review
Top critical review
Excellent 9.4
Hostess Crystal. Near all shopping amenities. Close to Don Valley Parkway. No microwave or refrigerator.
Good 6.0
It was nice that there were 2 pools and that they were available a lot of the time with long hours of operation. We updated for a "deluxe" room but we had mold on our ceiling, and there was a chunk of wood missing from our balcony, and also the mattress was very poor quality.
Recent reviews
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Good
7.4+Nice pool and workout facilities, good location, comfortable bed, nice grounds around the hotel-On demand wasn't working we called several times for someone to come and fix and each time they said they would and never did. The pool was being repaired as we swam (painted around the pool area), the breakfast included was great however the information was not conveyed correctly and we were apparently in the "wrong dining area" the exact same breakfast was in the "right " are so don't understand the comment by staff.Simple information about the breakfast and hotel was not available in the room directory so we actually had to call down to ask(no reason for this if made available in the room)
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Excellent
8.0+the hotel is good for the value of money-the elevator not working properly , no water boiler in the room
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Mediocre
3.7-The room was extremely dirty, with the exception of the bed. There were almond bits left on the furnace and the tables were sticky. The décor of the room needs to be refurbished, as paint and other areas are deteriorating. There's also been multiple times when there were no staffs at the reception area, leading to long wait times.
7.8
Location
North York
RM 335+
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Reviews
Overall
7.8 Good
Based on 2,893 reviews
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All reviews 7.8
-
Couples 7.9
-
Families 7.7
-
Business 7.0
-
Solo 7.6
7.5
6.6
6.3
6.1
6.1
6.0
7.9
7.9
6.6
6.4
6.1
6.1
7.6
6.8
6.3
6.1
5.9
5.8
7.7
7.6
7.1
6.8
6.3
5.5
7.9
6.7
6.5
5.6
5.3
4.2
data provided by TrustYou
"Friendly service"
"Accessible parking"
Recent reviews
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Mediocre
3.2+The room was not realy a thing, but was oke.-We had bookt a room with 2 beds. But the hotel staff did book us in a room with 1 bed. They didn't want to book us in the room we had bookt. Very stupid!! And you do have to pay for everything, 3 dollar for water, 5 dollar for a half hour on the internet.
-
OK
5.6+Went into the city center via a Bus and a metro trip, good parking and hotel staff helpful with local information
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OK
5.2+The hotel was conveniently located and the staff was very friendly and helpful. Two more.-The room had no heat, though the staff was very willing to allow us to switch rooms. Also, the hot water took several minutes to arrive.
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Reviews
Overall
5.0 OK
Based on 1,933 reviews
-
All reviews 5.0
-
Couples 5.6
-
Families 4.6
-
Business 4.9
-
Solo 6.3
7.2
5.7
5.7
3.1
3.0
2.7
8.4
6.8
5.6
3.0
2.8
2.4
7.2
5.4
4.1
3.2
2.6
2.3
8.5
7.1
6.2
3.4
2.6
2.5
7.3
6.0
4.7
2.6
2.4
2.0
data provided by TrustYou
Top positive review
Top critical review
Excellent 9.1
No wifi
Mediocre 3.4
I like that it was walking distance to the grocery store and few restaurants. Parking lots were close and nice Not clean at all, I found insects on my bed also in the washroom. And the floor I was in was smelling so bad. The internet was very slow so you cannot watch 2 min video on Youtube straight, you have to face interruptions on and on till you finish your 2 min video.
Recent reviews
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Mediocre
3.4+I like that it was walking distance to the grocery store and few restaurants. Parking lots were close and nice-Not clean at all, I found insects on my bed also in the washroom. And the floor I was in was smelling so bad. The internet was very slow so you cannot watch 2 min video on Youtube straight, you have to face interruptions on and on till you finish your 2 min video.
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OK
4.0+Close to public transportation and local shopping. Room was large. Staff tried to be helpful but was unable due to poor training and lack of resources.-Room was not very clean. Amenities (TV, WiFi, toiletries, etc.) were poor quality. Non-smoking room was frequently filled with smoke smell from lower floors. Food was poor quality. Signs indicated many area were "under construction".
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Excellent
9.1+No wifi
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Reviews
Overall
7.8 Good
Based on 1,579 reviews
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All reviews 7.8
-
Couples 8.0
-
Families 7.8
-
Business 7.4
-
Solo 7.9
8.3
7.8
7.6
7.3
6.5
6.5
8.2
7.6
7.5
6.8
6.1
5.3
8.2
8.1
7.7
7.3
6.3
5.9
8.3
7.3
7.1
6.7
4.9
4.0
8.4
7.8
6.6
5.6
5.2
4.7
data provided by TrustYou
"Friendly service"
"Great shopping"
Top positive review
Top critical review
Excellent 8.0
Nicely decorated and above average food! Many young children running around, playing hide and seek in the hotel. Hockey teams, etc.
OK 5.1
Location? This hotel has everything going g for it as far as location; you can walk over to the mall. Hotel structure is very old, dark, outdated. Rooms are very shabby.( and I don't mean shabby chic)
Recent reviews
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Excellent
9.4+Clean, comfortable, inexpensive, updated, good access to freeway, and loved the amenities
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OK
5.0+The location is good as it is located right beside a shopping mall and the subway station.-overall moderate
-
Excellent
8.0+Nicely decorated and above average food!-Many young children running around, playing hide and seek in the hotel. Hockey teams, etc.
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Reviews
Overall
6.9 Good
Based on 1,542 reviews
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All reviews 6.9
-
Couples 7.1
-
Families 6.9
-
Business 6.9
-
Solo 7.2
6.6
5.7
5.1
6.6
5.7
3.4
8.9
6.9
6.1
5.8
5.2
3.1
8.7
6.9
5.6
4.8
3.3
3.3
8.7
6.9
6.2
6.1
4.7
1.4
6.8
6.3
5.6
5.1
3.5
3.2
data provided by TrustYou
"Accessible parking"
"Close to public transport"
"Spacious rooms"
Top positive review
Top critical review
Excellent 10.0
Hotel was fine for the price. Would stay again.
Mediocre 3.7
It was clean. The staff were very helpful. There was only AC in the bedroom and none in the room that I guess served as a den area. It was extremely hot in that room. Also the Wi-Fi connectivity was terrible and we were left without towels twice.
Recent reviews
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Excellent
10.0+Hotel was fine for the price. Would stay again.
-
Mediocre
3.7+It was clean. The staff were very helpful.-There was only AC in the bedroom and none in the room that I guess served as a den area. It was extremely hot in that room. Also the Wi-Fi connectivity was terrible and we were left without towels twice.
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Good
7.7-City had cut off water ... When checking in it would've been nice to be told there would no water from 22:00-7:00 rather than being told after signing papers.
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Reviews
Overall
6.8 Good
Based on 1,355 reviews
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All reviews 6.8
-
Couples 7.1
-
Families 7.1
-
Business 6.3
-
Solo 6.8
8.3
7.7
7.6
7.4
3.9
3.8
8.3
8.0
7.9
5.7
4.5
4.4
8.2
7.7
7.6
5.2
3.4
2.4
8.2
7.4
5.8
4.7
4.1
1.7
8.3
7.4
5.7
4.1
2.1
1.7
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.0
Nothing bad to say overall ! The only questionable thing is the parking. When we Check in they only ask for my Plate number and nothing about the parking fees. When I Check out they charge me 2 days parking... Just to let u know
OK 4.5
Staff were friendly and attentive. I had a conference right next door so the location was amazing. Hotel was run down a bit. Equipment in gym was not functioning.
Recent reviews
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Mediocre
2.0-Fleas in the room! Old and used off interior.
-
Good
6.0+The stay was fine and we liked the duvet covers on the bed. It was very comfortable.-Door in bathroom looked like it had water damage, shower may have caused the problem. When we showered the floor was full of water.
-
OK
4.5+Staff were friendly and attentive. I had a conference right next door so the location was amazing.-Hotel was run down a bit. Equipment in gym was not functioning.
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Reviews
Overall
7.9 Good
Based on 1,063 reviews
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All reviews 7.9
-
Couples 8.1
-
Families 8.2
-
Business 7.2
-
Solo 7.6
9.2
8.7
8.4
7.9
7.1
6.0
8.9
8.8
8.6
8.2
6.8
6.1
9.4
9.0
8.3
8.0
7.6
5.9
9.3
8.6
8.6
7.8
7.0
5.4
8.6
8.2
6.8
5.8
data provided by TrustYou
"Friendly service"
"Clean hotel facilities"
"Accessible parking"
Top positive review
Top critical review
Excellent 8.0
It was very easy to access the roads and hwys I needed the actual area was a bit barren but comforting to be next door to police station
Good 6.0
The breakfast buffet. You needed 3 hands to manage getting at the food. 1 hand holds tray, 2nd hand lifts cover off food, 3rd hand gets the food. Need a place to put down your tray, like at a cafeteria.
Recent reviews
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Good
7.1-Not able to check in early , extremely busy front desk
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Good
7.6+Breakfast-Sometimes the breakfast room had no available seats.
-
OK
5.7+It was basic but clean and staff were very helpful and friendly.-It is very far by bus to downtown: 1 hour or so and the area is really not that welcoming.
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Real guests. Real stays. Real opinions.
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6.3
Review Score
Based on 251 reviews
Recent reviews
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Good
6.8+room was very, very nice, Bed was so comfortable-My reservation was messed up. I called 2 times to confirm it and when I got there they still could not find it. I did not get the king size bed I requested.
-
Good
7.6-no newspaper available for guests either delivered or in lobby.
-
Good
7.6+Comfortable beds, quiet rooms, pleasant staff, good pool facilities-We were charged a $20 fee for parking over our four day stay. We were sightseeing every day so the car was only in the lot overnight. It was not noted when we booked that parking was extra. I have stayed at the Holiday Inn Yorkdale in Toronto and they do not charge for parking. I think this should be included in room rates, especially if you're using their restaurant as well during your stay.
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Reviews
Overall
7.5 Good
Based on 883 reviews
-
All reviews 7.5
-
Couples 7.1
-
Families 7.4
-
Business
-
Solo
9.1
8.3
7.3
5.9
5.0
5.9
5.5
5.5
4.5
9.0
8.2
7.4
6.1
5.6
4.2
data provided by TrustYou
"Spacious rooms"
Top positive review
Top critical review
Excellent 10.0
The rooms were new and clean. It was also very spacious with a kitchenette It was too far away from downtown, a lot further than stated on the website
Poor 1.0
Location is the only thing good about this hotel. Start with the moldy smell in the hallway and room. Walls in both bedrooms had holes and dirty. Windows open because of moldy smell in room. Sheets on one bed was dirty. Worse lace I've ever tried to stay at, had to leave lose 2 paid nights.
Recent reviews
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Excellent
9.0+Friendly staff. Nice breakfast. Bus stops nearby. Comfortable beds. Wi-Fi connection was excellent.-Difficult to get to the hotel using a GPS. You can see the hotel and not know how to get to the parking lot. I had to turn around twice before a student came in the car with us and showed us how to get to the hotel entrance.
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Poor
1.0+Location is the only thing good about this hotel.-Start with the moldy smell in the hallway and room. Walls in both bedrooms had holes and dirty. Windows open because of moldy smell in room. Sheets on one bed was dirty. Worse lace I've ever tried to stay at, had to leave lose 2 paid nights.
-
Excellent
8.0I never knew that college residences also rented out rooms to people who where not attending their college. The room was half the price of anywhere else in Toronto and included a continental breakfast. The staff was quick to point out the HUGE display of pamphlets that no only featured things to do but also included big discounts on everything from travel to food. My room came with free internet, cable t.v., kitchenette and a large bathroom. I definately will be recommending them to all my friends.
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Reviews
Overall
6.7 Good
Based on 280 reviews
-
All reviews 6.7
-
Couples 7.4
-
Families 6.4
-
Business
-
Solo 6.7
6.8
6.8
5.8
5.0
6.8
6.8
6.9
6.5
5.7
5.0
1.8
6.6
6.2
6.0
4.9
4.8
data provided by TrustYou
"Close to public transport"
"Very quiet"
"Spacious rooms"
Recent reviews
-
Good
6.0+convenient location-Limited parking, Room felt congested, kitchenette counter crowded by tv, microwave, coffee pot on a tray over the sinkand pretty much unusable
-
Good
7.7+Suite style rooms and kitchenette.-Odd stale cigarette and cologne smell, the tub didn't drain well and I showered in about an inch of water.
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100% verified reviews
Real guests. Real stays. Real opinions.
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5.4
Review Score
Based on 70 reviews
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Details
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Reviews
100% verified reviews
Real guests. Real stays. Real opinions.
provided by
5.1
Review Score
Based on 81 reviews