Would you like to save as your currency permanently or for this visit only?
The old world charm was amazing! Hotel employee at the front desk was extremely helpful with directions, obtaining Raptor basketball tickets, and the bike rental. Loved the free parking and the free breakfast each morning. Our stay was top-notch!
Front desk staff were rude and unwelcoming.
Location - just 5 minutes from Younge Street. Price! No hangers in room. No drinking glass. 20 stairs to first level was a surprise but not terrible.
We ended up at a better hotel (the Chelsea, actually) for about the same amount of money. Cancelled our reservation at 10 pm the night before we were supposed to be there because our credit card was declined (which happened because that card company knew we were travelling but starting the next day, not that day, so their fraud protection department would not allow the transaction to go through) . How about waiting for us to contact you?? Or trying to contact us during business hours so we could take care of the issue? Why were you running the card at 10 pm?? We had NO time to take care of the issue! Really, this is how you do business? But that's ok, we ended up with a much better hotel in a much better location for about $20 more, so thanks for cancelling our reservation.
Great staff Given room right beside utility room used constantly. Walls thin sound travels. Peeved my love date alittle :)
-Staff was very friendly and helpful when things broke down -Free breakfast -Very clean rooms -Best for singles. -Nice decoration and design -Close to downtown -Very bad neighbourhood, (regent park) an addict came up to hug one of us while waiting for an uber -No fridge -Hairdryers barely worked -TV cuts in and out -Very thin walls, you can hear people talking in other rooms or in the lobby