Singapore hotels in Southern Islands

Pros: the decoration is really perfect

Cons: maybe few inside

Pros: Hotel room amenities were good especially the steam bath. Coffee and fruits were good. Bed was very good Front desk relation officer is very friendly and efficient.

Cons: Bfast n gym have to go to another hotel. Bfast qualities are below expectation.

Pros: I like the location and exclusive look of the hotel

Cons: I had a smelly toilet which was not fixed and they didn't offer another room to me. For a premium price I am paying, this is worst experience ever.

Pros: Fantastic location in the island, beach and pool, great food and very friendly staff.

Cons: Long lines to check in. No special lane for Golden Circle Members.

Pros: None

Cons: There have many ant inside my room and the bath is very dirty makes u cannot used.

Pros: Fabulous Resort, lovely quiet beach location but walking distance to many beach bars and restaurants. Ample to keep everyone occupied but also very laid back and relaxing. Excellent, enthusiastic staff on hand at all times. Lovely big pool, fabulous kids pool and activities,

Pros: Nice facilities. Super fun swimming pools with slides. Natural animals can be seen nearby. Infused water & fresh fruit are free in the morning. Nice kids fun club with many education group games to interact with kids. Staff is always treating kids with heart

Cons: Long queue when checking out; Spa prices high when quality of skillset is so-so

Pros: Best breakfast ever. First-class staff. Perfect room. Best location

Cons: Leaving to go home

Pros: Location enables relaxing by the pool, have a good view of the South China Sea, and you still have easy access to the city. If you have small children there is a ton of kid activities. The service is excellent, with a wonderful breakfast buffet. We stayed here four years ago, and they have undergone a very good renovation. It was fun to just sit on the balcony of our room and take in the view.

Cons: The Sentosa activities could benefit from more all inclusive pass alternatives.

Pros: The breakfast was excellent in terms of choice.

Cons: However my son is allergic to eggs and it was near impossible to find someone to ask whether certain foods had any egg in them. I asked the guy behind the 'hash browns' if they had egg in them and he basically said ask someone else. He did not even try and find someone else you could understand what I was asking. Other people just said 'go to the gluten free section' which was not relevant. The staff need training on how to deal with questions and if they don't understand English then they can just go and find someone who does speak English for the guest.

Pros: Proximity to silosa beach where the annual zoukut music festival was great.

Cons: The room felt a bit old to me and a bit dark.

Cons: Poor terrible service Stinking drains in bathroom Old hotel needs modernising Had to chase up to get rooms serviced Breakfast had queues to get in 15 ministers wait Rude staff not courteous at all treated guests poorly

Pros: the view and how many kids activities available for us

Cons: We wish there are more halal options available nearby for us especially if we are going to stay with a family with small kids. We wont want to eat coffee bean and macdonalds all the time. It would be sweet if Shang has a halal option for us!

Pros: The breakfast was excellent but is a bit too crowded for me.

Cons: The room is a bit old and small for the price I paid.

Pros: Scramble eggs and bacon were really good!!!

Cons: Told the staff that it’s my Husband birthday and she didn’t try to say oh let me give you a free room upgrade since you do visit Shangri la quite often across other locations

Pros: Location

Pros: Location was perfect for us as we travel with kids! Wonderful Staff With best Recommended places and time to explore the Sentosa Park.

Pros: the facilities and ambience of the hotel was totally fantastic. hotel staff are welcoming. overall it was a great experience staying at the hotel.

Cons: zero.

Pros: Swimming pool and breakfast

Cons: Shuttle bus to rws

Pros: The location of the hotel is good.

Cons: I have to wait for more than an hour to get my room. My room facilities need maintenance. Check on the toilet door , the rubber that attached to the siding door was loosened and no one taking care of it. The bed is too high for asean travelers as we arent as tall as the eurasian. Should consider the guests preferance before accepting the reservation. Provide alternative solutions for the unexpected.

Pros: Perfect location exactly next to the Express sentosa station.

Pros: Staff are friendly and smily

Cons: room needs more maintenance, wallpaper is peeling off. Under the bed was quite dusty.

Pros: Everything!! From the bellboy to the frontdesk staffs, the room and all..just love it. Staffs were efficient and proactive. Very friendly and helpful. The room is comfortable, clean, spacious and view was spectacular for a Merlion view suite. Delivered the characteristics of the room as promised.

Cons: Would really appreciate it if there is a bidet hose inside the toilet, especially for Muslim guests. It helps with hygiene. Secondly, would prefer to have our blinds or curtains go up and down according to our preference.

Pros: Great location near the Imbiah station, great view of the Merlion, and generally comfortable room.

Cons: 1. Weak water flow and unstable temperature control of the shower and tub. 2. During the three-night stay, there’s one night without refill of the coffee capsule / tea bags, and no cleaning of the restroom.

Pros: I got upgraded to the Merlion suite and it was even better than expected. Very calm and peaceful. I truly enjoyed my stay.

Cons: Nothing

Pros: The location is very good and the price is valuable.

Cons: The carpet smile on the living floor. No hk news tv channel.

Pros: Good location to access various amusement places

Cons: Not have the drinking water refilled during our stay

Pros: Staff are very friendly and helpful

Cons: Breakfast is repetitive. Perhaps can work on it.

Pros: location

Cons: Breakfast

Pros: room size okay

Cons: room decor small gym, not enough equipment, broken equipment, no one cleaned the equipment Pool No Mini Bar Smelly fridge

Pros: I like the environment and the location

Cons: When I check in, my room have those pee smell. Not sure whether is the staff never clean it properly or the mop is already dirty

Pros: Excellent Location.

Cons: Poor breakfast selection and organization.

Pros: Staff were friendly and the concierge was very helpful. Location was great for the main entertainment of Universal Studios, Adventure Cove & Aquarium.

Cons: Definitely only paying for location here. There were no luxury items and the hotel is dated and has a bit of a funky smell. Hated cueing for breakfast and it was crowded but items were replenished quickly.

Pros: Please improve buffet food breakfast add noddles soup

Cons: Location

Pros: The duty manager, Richard Chow, tried to accommodate by putting us up in another suite In a different location. We appreciate it as his hands were tied. Hotel policy did. It allow security or the duty manager to chase out the 20 plus guests who did not pay to stay at a couple’s suite. Richard did a good job and should be commended for his patience! But his hands were tied due to the hotel’s poor policy of not chasing out uninvited guests who created chaos in what was supposed to be a romantic location and retreat.

Cons: The most unforgettable experience was when someone who booked the room two doors down from the couple’s suite that we booked. This person invited more than 20 people to the suite and his/her guests occupied the entire infinity pool. They also brought in catering (which was later denied as home cooked food - but seriously aluminium trays and drinks dispenser)! Kids were running amok and this was in no way a romantic retreat. People were peering into our suite (because the doors open up to the infinity pool). We were told that the 20 plus guests would leave by 7pm. This defeats the purpose of the infinity pool as it closes at 8pm. We were effectively unable to enjoy the amenities as a result.

Pros: The customer service and the friendly service of the room service personnels

Cons: NIL

Pros: The dream pool Staff was really friendly, unfortunately it was way overloaded with the amount of work,

Cons: Way to much dust! The breakfast was decent for a 4 * hotels, not for 5* Thry are reactive instead of proactive, and this is not suitable for a 5 * hotel. The swimming pools were closed after 19:30 for safety reasons, although during the day we didn't see any lifeguard on duty ... The internet it was not included in the room rate, and it was an extra 25 SGD per day, 175 SGD PER WEEK (120 EURO) Unfortunately the list it can continue ...

Pros: The property location is good.

Cons: 1) The rooms are old, the sliding door cannot be locked. 2) The villa rooms are not carpeted. 3) The furniture and lighting were poor and not well-thought. 4) The private pool is not maintained regularly. It is very dirty. 5) The fridge is old and not very cold. 6) I would suggest the hotel to revamp the villas. It is wasted to have such a nice architectural built villa but the interior and maintenance are great disappointments.

Pros: There wasn't much of selections in the menu.

Cons: We're suppose to check in by 3.00 pm, instead no info received from the front desk staff until 4.00 pm. When we made a check with a staff, we were told that there's some problem "bubbles," seen in the jacuzzy at the backyard. Much of delay and unnecessary waiting involved. In fact, the booking of such room was done in May, much of disappointment and inconvenience caused.

Pros: Courtyard Jacuzzi room was very comfortable. Liked the fact that the rooms had been converted from old military quarters, it gave them a nice atmosphere.

Cons: A number of the waiting staff at both the restaurant and bar spoke very poor English and we had difficulty in making ourselves understood. I can understand the use of Chinese waiting staff if there are a large number of Chinese guests but the staff must be fluent in English. This was disappointing in a resort of this standard. The breakfast service on Sunday morning was chaotic. A number of dishes had run out by 10am and I had to ask for fresh food to be prepared despite the fact that a number of other guests were also waiting to be seated. There also did not appear to be enough staff on duty.

Pros: Room was clean and as expected. Ryan who gave the hotel history tour was good.

Cons: 1. Staff was not friendly or helpful on check in. Took a long time and did provide the usual details on breakfast time and location or transportation. Didnt feel like a high end hotel resort. Not 5 star hotel service but charge 5 star price. Knowledge and courtesey of staff was lacking. 2. Stayed in courtyard suite with private jacuuzi. Jacuzzi was not working and had to call two times for help to get it fixed despite hotel telling me the engineer was coming. Staff came 15 mins after call which was late and was not even apologetic for being late. Just didnt seem to care. I felt the fact that i paid a little extra for thr courtyard suite for thr jacuzzi, it should work as expected and i shouldnt have to go through the pain of calling the reception to get it fixed. Button tonturn off the jacuzzi is also broken so maintainance is poor of facility. Poor service from staff. I have stayed in hotels in thailand and vietnam which provided much better hospitality than my stay at Amara.

Cons: There were too many issues with my room. First there was an alarm then went off constantly in the hallway and my air conditioning didn’t work. It took me two calls to get someone to look at it. I was constantly on the phone to reception asking them to check out the alarm, it alway took several tries to get it resolved. The food was extremely expensive and the quality did not align with the price.

Pros: The location, the room size and arrangement, the balcony.

Cons: The hotel really needs a little refreshment... many facilities are old and used, barely any tiles left in the pool which is honestly dangerous ...

Pros: Quiet. Relax. Away from city feel. Although its just a few minutes away..

Cons: Had a "loud" neighbour A liitle bit inconsiderate... i guess 'cos of the kids..

Pros: Nothing, disappointing from arrival to departure- the only thing that was good is that they accepted us to leave early & provided a refund

Cons: Old, dirty, mouldy, noisy from universal studios roller coaster, unmaintained, tiles coming off pool, not a 5 star resort, more like 2-3 stars. Needs a major renovation or to seriously drop prices. Wouldn’t recommend this place to anyone.

Pros: Amazing... Super clean... Great place