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8 Whiteman Street, Melbourne, VIC
0.2 km from
Courteous welcome from valet parking staff and convenience of being connected to the rest of the Crown complex.
the pool and gym facilities, the room was very comfortable
Very spacious room Great coffee and ironing facilities Chocolates, sparkling water and fruit given was a great bonus Luxurious and nice views No wi-fi in room
The hotel is good because its the city center and connected with the shopping mall and casino
It was comfortable and in a convenient location. Staff, service, facilities and location were very good overall. Although we booked for 4 nights with no changes to our original booking, we were asked by staff after 2 days what time we were checking out that day - a little puzzling? Also, our room rate included breakfast, but we were questioned about this each morning.
easy access to crown entertainment centre.
The crowd facilities are great having good restaurants, bars, the casino. Walking distance to the free zone tram which allows you to access Melbourne city center for sight seeing, restaurants, and shopping. beds were great pillows need improvement. Wifi in room not usable but was else where in facilities.
GreatBed. beds were great pillows need improvement. Wifi in room not usable but was else where in facilities.
Hand rail required at bath tub.
Rooms are lightly serviced during the week but not at all during weekends
Great location within a walking distance from the aquarium, Eureka tower, river promenade, Docklands, Federation square, grocery stores, restaurants, and a tram stop. The apartment was clean, had a nice design and was furnished with everything one needs. Staff was friendly. We have enjoyed our stay very much. We would stay here again. Nothing.
The staff was lovely. Very helpful, able to call me a cab quickly. Answered all of my questions promptly. It isn't a great experience for tired, international travelers. I was disappointed that there was only one power converter for lease and it was taken. The room felt dark, cramped and outdated, and the nearby train track was extremely noisy. The surrounding area was very run down with few decent dining options, and I was surprised at how different the city was walking only a few blocks toward the convention center.
The firm did me a favor by letting me check in four hours early. After 27 hours on the airplane I was happy to see a comfortable bed. A+ proximity to South Cross Station, helpful and happy staff. You could feel they appreciated you chosing their hotel. Room #711 is directly across the hall from the house keeping staff service room entrance. This proximity produces a very high level of unwanted negative noise whenever anyone enters and/or exit the service room.
I don't know how they do it. You can't stay in any capital city for this price in this good a hotel. but the Pensione do it.
Location! Very close to conference center. Front desk staff were friendly. Front desk staff were willing to help but some were not very knowledgeable about the tourist destinations, restaurants, etc in the area. It would be helpful to have a concierge. Also, there were some plumbing issues in my room -- but this may not be the case in other rooms.