Overview

Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne, VIC 3000, Australia
+61 396 564 000

RM 471+

Overall guest ratings

7.6/10 Good
Based on 4,235 reviews

Review highlights

  • 9.5
  • 8.5
  • 4.8
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Melbourne Cricket Ground and Melbourne Central, Hotel Grand Chancellor Melbourne features an airport shuttle and a rooftop terrace. Guests can take a dip in the outdoor pool or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and designer toiletries.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 4,235 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      7.2 "Great parking, according to 72%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Pool is good."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.3 "Average value."
    • 4.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.9 "71% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      2.1 "79% criticized the small bathroom."
    • 4.8 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      3.8 "62% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      2.9 "71% had problems with the shower."
      3.1 "69% said the bathroom was dirty."
      2.0 "80% found problems with the furniture."
      3.2 "68% didn't like the balcony."
      0.9 "Air conditioning was criticized by 91%."
      2.1 "79% criticized the small bathroom."
      3.8 "62% thought the tv was sub-standard."
      0.5 "95% were disappointed with the minibar."
      2.7 "73% were unsatisfied with the kitchenette."
    • 3.6 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
      1.9 "81% didn't like the architecture."
      0.7 "93% were unhappy with the handicap accessible facilities."
      4.2 "58% found the grounds unpleasant."
    • 2.9 "Disappointing internet connection."
      4.8 "52% thought it was overpriced."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 2,752 reviews
    • 9.6 "Terrific location."
      7.6 "Great parking, according to 76%."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Pool is good."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.6 "Average value."
    • 4.9 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      4.5 "55% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      2.6 "For 74%, the rooms looked old."
      3.2 "68% had problems with the shower."
      3.4 "66% said the bathroom was dirty."
      3.4 "66% didn't like the balcony."
      0.7 "Air conditioning was criticized by 93%."
      2.0 "80% found problems with the furniture."
      3.9 "61% thought the tv was sub-standard."
      1.9 "81% criticized the small bathroom."
      0.7 "93% were disappointed with the minibar."
    • 3.6 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      2.4 "76% didn't like the architecture."
      1.1 "89% thought the facilities needed updating."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 2.9 "Disappointing internet connection."
      4.9 "51% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
    • 2.7 "Disappointing wellness & sports facilities."
      2.8 "72% didn't like the fitness area."
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    Overall rating

    7.7 Good
    Based on 635 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.2 "Pool is good."
    • 7.2 "Good breakfast."
    • 6.3 "Average value."
    • 4.3 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      2.1 "79% criticized the small bathroom."
      2.6 "74% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
      2.6 "74% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
      3.3 "67% didn't like the balcony."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.9 "71% thought it was too noisy."
      2.1 "79% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 3.9 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    • 2.7 "Disappointing internet connection."
      4.6 "54% thought it was overpriced."
      1.1 "89% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.3 Good
    Based on 42 reviews
    • 9.5 "Terrific location."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 4.9 "Rooms are not good."
    • 4.7 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 804 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
    • 8.5 "Pool is good."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 4.8 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      4.1 "59% said rooms were small."
      2.2 "78% criticized the small bathroom."
    • 4.4 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.1 "59% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      2.4 "76% had problems with the shower."
      2.4 "For 76%, the rooms looked old."
      4.2 "58% thought the tv was sub-standard."
      2.2 "78% criticized the small bathroom."
      2.8 "72% said the bathroom was dirty."
    • 3.7 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
    • 3.0 "Disappointing internet connection."
      4.9 "51% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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