Overview

Crown Promenade Melbourne
Top Casino Hotel

8 Whiteman Street Southbank, Melbourne, VIC 3006, Australia
+61 392 926 688

RM 724+

Overall guest ratings

9.0/10 Excellent
Based on 2,348 reviews

Review highlights

  • 9.6
  • 9.3
  • 9.1
  • 6.3

Good to know

  • Comfortable beds
  • Friendly service
  • Professional service
  • Great view

Nearby

    show all

    About

    Putting you within a 10-minute drive of Melbourne Cricket Ground and Melbourne Aquarium, Crown Promenade Melbourne features a casino and offers an airport pick-up service (available on request) for AUD 150 per vehicle. You can indulge in deep-tissue massages, detox wraps, or aromatherapy, and Mesh Restaurant, one of 20 restaurants, serves seafood and is open for breakfast, lunch, and dinner. An indoor pool and a nightclub are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes, slippers, and pillowtop beds with premium linens.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Coffee shop
    • ATM on-site
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 2,348 reviews
    • 9.6 "Terrific location."
      8.4 "84% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Excellent pool."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      8.3 "83% were happy with the room service."
      10.0 "100% said the recreation staff was great."
      10.0 "100% said the concierge service was amazing."
      8.3 "83% found the restaurant service to be one of the best."
      7.0 "Housekeeping was great, according to 70%."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      8.3 "Business facilities were excellent, according to 83%."
    • 8.6 "Very nice wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 6.3 "Internet is average."
    • 6.2 "Average value."
    • 6.1 "Breakfast is mediocre."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 1,385 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent pool."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.9 "Very nice wellness & sports facilities."
      8.7 "top-notch fitness area, thought 87%."
    • 8.4 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 6.8 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Average value."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 633 reviews
    • 9.7 "Terrific location."
      8.7 "87% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent pool."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.0 "80% were happy with the room service."
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    • 6.5 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.2 "For only 62%, the bathroom was ok."
      6.7 "Only 67% thought the shower was ok."
    • 6.4 "Internet is average."
    • 5.9 "Average value."
    • 5.8 "Breakfast is mediocre."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 23 reviews
    • 7.9 "Nice rooms."
    • 7.5 "High comfort."

    Overall rating

    8.9 Excellent
    Based on 305 reviews
    • 9.5 "Terrific location."
    • 9.2 "Excellent pool."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.4 "Very nice wellness & sports facilities."
      8.2 "top-notch fitness area, thought 82%."
    • 6.4 "Average value."
    • 5.9 "Breakfast is mediocre."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Professional service"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close