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Hotel Staff - Limpieza - Facilities Price
Clean, smart, luxury hotel with a central location. Certain bar staff were uninterested in the customers they were serving, on one occasion when asked for milk for tea, swung the fridge door open at such force it swung back on himself. The drinks were thrown down instead of being placed. A level of service not commensurate with this very nice hotel.
i loved absolutely everything about this hotel, the staff were fantastic the whole place was amazing, i cannot recommend more!
Concierge service was superb. The quality of the food was excellent and the professionalism shown by the staff was second to none Nothing
Sheer luxury combined with class. Tips; tips; tips and more tips. Do the hotel pay for the services or do I?
The room and the hotel decoration was amazing. I did not like the room entertainment was very poor. Usually you get to see movies at not extra cost, however at the Bellagio it was a charge of 12 dollar per movie. Frankly, quite disappointed. Also, the restaurants were closed at 10 or 10:30, quite early if you want a late dinner after the show. The access to the spa was also at extra charge regardless if you were having treatment or not.
The casino, room, and the great atmosphere I liked everything ! :) Loved the hotel
Size of room, location on the strip
Location, Hotel Services and Activities. Smoke in the casino, decor beginning to be dated
The resort fees they charge are rediculous, I have no idea what these are for
Staff was very helpful and courteous, location was perfect, pool area was well maintained and not too crowded. I also find Bellagio size to be just right, with enough different options of things to do but not overwhelming. I also liked that they had chairs and little tables scattered all around the hotel so that you can have your drink while people watching, just like you are in a cafe. Plumbing in our bathroom was very noisy and would bother us during the night
Loved the Location. Very slick premises Hard to suggest anything bad. Over all a great Hotel. Get to the pool early if you want a good spot
memorable experience and great customer service
The hotel in general is marvelous! The suite is extraordinary. Very venetian. Definitely coming back!
Swimming facilities, night swimming, restaurants, walking. Suite was huge! My pool lounge chair was broken.
Room large, comfortable, amenities very limited, towels not overly abundent, they were rough not plush, soft Getting from one area of hotel to another difficult, finding way around was somewhat difficult. There was no hotel book which described Resturant's, where located
The suites were beautiful, huge and very clean. Staff was extremely helpful- even upgraded our room and granted us late check out and early check-in when the front desk heard it was my husband's 30th and our 1 year wedding anniversary. The pools were well kept and beautiful! Wifi in the room was very nice to have! We had trouble with it at first, but one call to the front desk had it resolved expediently! No food amenities included in stay.
It is a nice and clean hotel The carpets in the rooms need to be updated
Decor is outstanding
The beautiful room and view. All the restaurants and shops. Especially eating at zeffarinos. Hats off to Danelle for excellent service. Our front destroy clerk at check in ,Hats off to Daniella for helping us. What's there not to like.we love it. Grazie
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
The location and inside the hotel The pool was so disgusting and dirty
The staff were beyond accommodating! I mean all of them!!! The hotel is BEAUTIFUL. Rooms are huge and immaculant! Loved it!!! Slots sucked, but oh well.
cool atmosphere, very comfortable bed, you can set the alarm on the tv to open the drapes, put the tv on your preferred channel, and set the temperature.
The Mexican restaurant Javier's was amazing!!
Location was great. Decor was very modern. Hotel smelled really good throughout the day. Horribly customer service, unfriendly front desk staff. Don't expect them to accommodate your needs, even though you have prior reservations. Also, the way the floor/rooms were laid out is confusing.
Very nice design and beautifull modern ambiance! Not a real 5-star hotel. Poor service. Everything in the minibar is sensored. Feels like you are beeing watched!
The comfort,design of the room and food.
I liked a luxury, confort,gourmet, cassino location. The elevations is not clouse my room.
There was not enough staff on the check in desk. This made check in take far too long.
I liked the accomodations in the room- very elegant yet modern, clean and sophisticated check in process- they didn't have a room available that wasn't non-smoking and then after some complaint they found a room
the hotel is realy good and worth visiting
amazing beds couldn't win anything
Nice place. No coffee maker in room. Buffet was expensive ($35 per person).
Location was great. Smokey smell everywhere, looks old, bathroom has lots of mildew/mold, very crowded and AC was too noisy.
I couldn't get a refund after I did not go on my trip due to illness
nothing. i was so displaced about the room, i did nothing else on this property. not even bought a soda the room was improperly prepared. no amenities were brought until i screamed at the front desk on the last day. the lighting was terrible and there were no task lights above any of the work tables or desk. could not read paper. the picture on the website of the room is quite misleading as it shows plenty of light. the front door is a double door and the device that locks the door into place was broken. once again it took an aggressive discussion with someone to temporary fix it. the hotel even charged us an extra 30 bucks to get in early to this ill prepared faux palace......never again. many other better places than this developing dump on the strip
Decent value. The staff was super nice, especially Angie, one of the casino floor cocktail waitress, she was the best! Check-in and check-out were a snap, All in all it was a pleasant experience. The rooms are decent, The location on the strip is good, It's cool there is a CVS in the hotel. I've stayed a nicer hotels, but then again, you get what you pay for. I would stay here again. Our waitress at Senior Frogs... she sucked.
Rooms were clean and the location was excellent The resort fee of $32 is way too high, considering the pool was closed.
Nice fitness center and spa, overall very clean presentation. Friendly staff. No swimming pool, pool under maintenance - come on guys, get the job done in a week or less. Strange "toilet water" smell in hallways and elevators. Over priced food - can see these prices Caesars, Wynn or Bellagio but not TI.
Location. Bed. Price. The room smelled like cigarette smoke
Great location on the Strip. Free self-parking (but going away soon). Much of the hotel is in a state of disrepair. The are renovating, but it tends to look like lipstick on a pig. The walkways and casino floor are unappealing, and the structure just had that tired look.
Cost and location both great!! Older outdated rooms, smaller then most Vegas rooms but doable, no couch or anything
I had a 2 night stay for free and I purchased another 2 nights in the Petite Suite. They also comped our Junior Suite for the 2 free nights as well!! Great customer service.
The rooms were nice and clean. The bed was super comfortable. I didn't like that a staff member told us we could book our 2nd night the next day for a cheaper price but when that time came around, the price tripled! If she didn't know what she was talking about then she shouldn't have said that. We weren't given any discount or anything for her mistake. Oh well.
Uncomplicated, easy airport check-in, close to airport, great staff and facilities, remodeled rooms in West Wing, view from room, lots of amenities. Fitness center not included in room price.
very comfortable beds access to food any time and a good location on the strip with children
location, staff.. room was small
The location The first girl at the reception could not find my reservation and was if not rude but not very helpful she made me make another booking.when I got held afterr making a new reservation the girl was gone and a got help from another member of staff and this girl was very helpful.called a managerabout the new and old booking took the old one cancelled the new one for me and sorted everything out very nicely...roomfacilities a bit dated.shower very poor.
noyhing we had to sleep to men in same beds because there wad no two double beds available . we where told by booking .com that we where to have to beds per room
Fantastic casino with great shows. Pool was closed. A lot of noise inside room. ie noise from neighbours and hotel staff inn corridors. No minibars in rooms, no fridge to hold icecold cocacola for when you wake up with a hangover.
Loved the rooms we stayed at the signiture 2 years ago and thought we would try the grand as it was our 40th wedding anerverasry and my birthday but was disapointed as we informed the hotel of this before we came but nothing was said or done we just got messed about as our room keys wouldnt open our room twice and felt like we were criminals when 2 security cards came to open our room and made me open my suitcase to get my passport in view of people walking past the way we were treated on a few occasions i felt like we was not important enough to rate the same service as the vip guest
I cant say anything good about this hotel I am sorry, This is the third time in as many years I have stayed here. Each year it has degenerated incrementally. It took over 3 hours to book in, I was given a very bad room initially, but that was eventually rectified by a Good front desk manager. However the next room was only just "reasonable" so I offered to pay for an upgrade of 40 dollars a night and cut my loses.By this time 3 hours had passed. I then moved into a Celebrity Spa suite and the inside was very bad indeed. There was a cupboard door hanging off and the remnants of the last occupier was evident. I then complained to the manager but I was told there were no other rooms available. So I had paid extra to get a supposedly decent suite, but it is definitely the worst I have ever seen on the Las Vegas Strip. When I booked out, the receptionist asked me if I enjoyed my stay, and I told her about the shortcomings of a supposed 4 star hotel, but she surprisingly answered " well sir we are going to re-decorate all of the rooms next year".This was no use to me, I had just spent two of the worst days in the overpriced Spa room which was annoying to sat the least. I then walked 300 meters to the vdara 5 star hotel and paid exactly the same room rate as the mgm grand, for a further 7 nights, and the vdara upgraded me to a magnificent corner suite on the 40th floor at no extra charge. Please forget the mgm, you can get much better rooms for your money if you look around.I Can not give the mgm a lower rating....but this is my experience from 10-12 August 2011. Please consider the more upmarket and newer vdara hotel. You wont be disappointed.
Room was clean and quiet, a big plus. Smoking in the casino, I have smoke related asthma and this was trigged by the smoke, and made me unwell, didn't realise the casino was smoking!
cleaning room , good service ,, nice hotel for honeymoon
I like the hotel, with the room, casino, shops, and all the actives N/A
Comfy room, plenty to do in hotel It was good to see Vegas once but overall I'm not a fan and won't be heading back in a hurry
great value for the money you pay for the rooms and cleanness of the rooms very good some staff were very blunt and not very helpful but some were very helpfull and helped out with discounts on shows trips etc
Perfect location to visit all the city attractions. Comfortable room.
A great place to stay in Vegas. No complaints except that the casino took a lot of my money! If you are someone who would use the pool frequently, request tower II, as those in tower I have to walk through the casino in their swimming gear.
Staff were friendly, entertainment was enjoyable and the hotel was in a great location> The rooms were very basic, no kettle or fridge available for drinks in the room.
Very central hotel and a good price, particularly midweek.
The room we were originally given was dirty. Bathroom was filthy.Was hoping for an apology for the dirtiness of the room. Guest service rushed me off the phone wasn't very caring to the situation. Would of like a discount of some sort for a bad start to my vacation.
I would not stay there again. Would not honor discount they sent me as I booked through you. Rooms were much higher than what we booked them for. Check in staff indifferent to rude. Room was ok. Security, cleaning and bell staff were great. Hotel scheduled grease trap clean out for 12 a.m. Sounded like a leaf blower running in our room. Desk staff initially were rude about the issue. Had to go to desk in my pajamas and ask for manager. They did move us to a quiet room at that point. Crowded. Noisy. Slow elevators.
Beds were comfortable, food was good at Buffett.decent size rooms. All day Buffett was a good option too. Pool area good if you all pools were open .staff were quite friendly. Didn't like the timeshare ticket people approaching us every time we walked through the casino. Would have preferred the larger pool to be open rather than one small family pool and adult pool as it got extremely busy. Jacuzzis were full of small children mostly unsupervised by their parents it was a like a creche in there .Would have liked to be told about the interconnecting doors before getting our room As it was a noisy week.
Convenient location. Good dollar value. I could not figure out how to connect to the internet on my lap top. I was to busy and did not take the time to explore help through their help desk - the number was right beside the connection.
Great Buffet, Shower Stall, Friendliness of Staff, Value for Dollar, quiet room, Location. Smoke in Casino, Rooms need upgrading.
I hated my experience here!!!!!!! Everything from value of money, cleanliness, room quality....worst 100 ever spent
I like that this hotel was reasonable and had something to do for the entire family. I would have preferred to stay in something a little more upscale but if you can't afford that and want to get to Vegas it's the not bad.
Hallway smelled like urine, room smelled like smoke, no minifridge. Puke on ground in hallway.
Will no longer stay again The agreement circus circus didn't keep between the online site and myself. Bad communication between the three and my reservation was cancelled and no communication was given prior to attempt to check in and no accommodations were mad and the payment they wanted to double
The price was ok. Now I know why Found bed bugs. Staff seemed to not care much. Moved me to a smaller room, with no compensation. And this happened on my 35th birthday. Thanks Circus Circus
Nothing I liked. Rudeness of staff. Room heater only put out cold air. Couldn't look out the windows to see Vegas hey were so dirty. This was my first time in Vegas and the experience was not a good one. I was very disappointed in this hotel. I chose it only because my daughter and kids were going with us but canceled due to one of the grand kids getting sick.
Room was good. Location was good Resort fees
Availability, and that's about it. Hidden "resort" fees are a pure ripoff, but the worst thing about Circus is the check-in process, which is atrocious. Here's how it goes: you stand in line for 40 minutes (even on Sunday night) only to get snarled at by check-in personnel. I had a worker refuse to communicate in Spanish, even though she spoke Spanish to the previous customer. She seemed to take offense at an Anglo speaking Spanish. Never again.
There are activities for families. It's dated. Had a nice room this time compared to last. But surely this place will be closed and a new hotel/casino built soon. Couldn't get bell desk or front desk at 5:20 am to answer phone. The "resort fees" are idiotic since you pay for everything you use on top of the fee. But it's Las Vegas...expect to be handing out money everywhere you go! The whole city has its hands out for money.
The beds were comfortable but I would have liked there to have been a spare blanket as I was chilly most of the night. The woman at the front desk tried to upgrade us to a room in the actual casino building, but our original reservation was cheaper and in the smaller out building. It was good enough for us, good space a little outdated but it was a nice inexpensive option. Only other complaint would be it did smell like the facility had been previously smoking, it had a funky odor even in the non smoking rooms and halls Funky, smoky smelling odor even in the non smoking areas, no extra bedding so it was a chilly night
Got to sleep comfortable No blankets just sheets
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
Free parking was lovely! And so many great restaurants and shops within walking distance!
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Complimentary water , coffee and wifi not provided
Beautiful and spacious room. No complaints.
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Fabulous suite, very luxurious. The best mattress and pillows in a hotel ever, no noise from other guests or outside, incredible view from a wall of picture windows over the Bellagio fountains and the Strip lit up at night is spectacular. We thought it was a perfect choice for us and no negatives at all.
The size and comfor of the room was superior. Front desk staff was extremely helpful.
Top shelf hotel in every sense of the word. Amongst the best Vegas has to offer, you will not be disappointed. The rooms and bathrooms are of a high quality fit and finish, the plasma tv worked flawlessly and the $15.00 per day resort fee includes the Wall Street Journal, free WI-fi, use of the gym, valet parking, in room bottled water along with coffee and tea. It's the real deal in Vegas.
It was in the middle of City Center, yet it was a very quiet place, removed from the hubbub. There was no coffee or coffee maker in the room, even though it had a kitchenette.
Very nice hotel. Good location. Excellent staffPlease write at least 15 words nothing
Great rooms, fully furnished apartments 80+M2, originally built to be sold but because of the property bubble now used as rooms. the hotel outlets for food and drink are very expensive and this is not a hotel for smokers.
Clean, comfortable and quiet. Helpful staff The $25 per night plus tax resort fee The sneaky way they get you to waive the credit card currency conversion for their own 'competitive' rate plus 3% fee when you use a credit card for payment
The hotel was a very good place to stay, it was a little bit pricey for the quality of room we was in. The shows sold out too quick and the rooms were lacking.
all the Staff were so helpful in directing me to the right spot. Very friendly, even being so busy. Very clean rooms, great shower with lots of water pressure. Loved the deep bathtub ! The Buffet was wonderful, many choices of food and it was well stocked and kept very clean. We will definitely stay there again. No coffee maker, microwave or fridge in the room.
Cheap, backstage deli was good Bed comfy, view was good Very smelly everywhere but I did get used to it. No fridge or microwave in room, very tiring to eat out every meal
Decent location Shows on property Rooms are worn and in need of refresh Pervasive smell of smoke
I've always wanted to stay here. The architecture makes it stand out from all of the other casinos. I mean, you can't really top a pyramid. The furnishings in the room were all up to date. The room was easy to access and parking was also easy. I would definitely stay here again. The carpet in the hallways should be updated. The HVAC system needs to do a better job of filtering out all of the smoke from surrounding rooms and the casino. Some of the outlets in the rooms need to be replaced; my phone charger kept falling out of the wall outlet. The tram is slow and its announcements need to tell you the next stop. An indoor pool and hot tubs would be a huge plus.
Hotel was adequate, but furnishings a bit worn and outdated. Needs self check in kiosk to speed up process - long check in lines result in poor first image...
Nothing Smelled, gross, dirty, bad staff, horrible room
Good value for the money. Rooms could use an update.
Food and beverage extremely overpriced. Typical vegas.
The bed was extremely uncomfortable. The heater/fan in the room did not work well and was extremely loud. My reservations were lost and while they located the reservation no one apologized to me or even talked to me. I was just told to wait which took over 10 minutes. The restaurants are ok at best. They are not hip or anywhere near other restaurants at other hotels.
The place was amazing Love to The staff that cleaned my room stole $320 from my room we left it on the table for a joke and sure enough she stole it
location 1) looooong line to check-in (about 45 min!) 2) extremely loud music in the casino 3)cafe/restaurant choices are quite poor, mostly junk food
i thought the hotel was fantastic and the comps were great thank you i ahs a players card. the room was slightly below average and i lost on the tables !!
To return again. None
NY NY theme Lack of tea/coffee making facilities limited tv channels Lack of restaurants/cafes serving meals on crockery rather than plastic plates.
I liked the location. Wish the room would have had a more "Vegas vibe" but can't beat the location.. right across from MGM. & The Staff was great. Boring room interier.
I like the spa I did not like the secure of the hotel and the service
location and good value for money check in took to long
Very nice hotel-casion of Las Vegas, one of the most "human" and nice to visit. Noisy, bit certainly like most of hotels in Las Vegas! Depending of room location rolercoaster could be noisy (but end at 11 PM).
Got a room on a high floor and the location was perfect. Overall bad customer service. The shower was not working. Alarm clock was not working. Front desk manager didn't give a damn. Hotel was fully booked so obviously they wouldn't care ... The room was old and shabby ... no bottled water in the room, no hot water kettle, no tea/coffee in the room. Would not stay here again for sure. There are many 4 star hotels on the strip that over way better service and value for money.
it was a young and lively hotel that suited our age group ( 25- 31 yrs), quite a casual atmosphere and great pubs/nightlife
The rooms are a perfect size and the hotel has fantastic if not pricey food options. Would go just for the food if I had to! Cigarette smoke in Vegas is a real issue. If you don't like your entire wardrobe smelling of cigarette smoke, I'd suggest one of the strictly non-smoking hotels.
our room was terrific, overlooking Bellagio fountains, and has a balcony, so great in the evenings. Really well appointed. The swimming pools were modest a but very accessible. Staff great. Plenty of dinning options. Not really built for gambling , but you have many choices on the strip so not really a problem
Nice decor. Nice staff. Rooms are a good size. Telephone next to the toilet a little too much though! LOL TV in the bathroom mirror was cool. The bed was comfy, and the sheets were nice. The TV channels suck. Need to bring my Chromecast next time. The in-room food is too expensive and not excellent. The free shuttle service only goes as far as the shops at the Venetian/Palazzo.
Excellent rooms: roomy, clean and well noise insulated! Professional staff all around the hotel Convenient free valet parking The most comfortable stay I ever had in Vegas!
Thie size of rooms and bathrooms were great! Along with the little kitchenette. The complementary Valet was very nice along with The carpet definitely needs changed out and updated. Found it looking very dirty and ragged.
Overall great facility, but unable to cool the room was a bit disappointing...coming from Alaska, low 70s for a room temp is uncomfortable.
The room was wonderful, view beautiful, great location Coffee @ the bar, very expensive. Service @ the pool restaurant very poor
The entry level room was amazing compared to other hotels Nothing bad to say
Elegant simplicity. The rooms were very nice and clean. The hotel itself was also very affordable when I compared it with others and it was close enough to the strip, this was the determining factor to go with this hotel. It's also next to the Fashion Mall, which is nice if you live to shop. I love working out so a bigger Gym and and Spa would be a nice bonus.
It was off the strip. More quite and relaxing
No gambling no smoking great They have a large tv in the Pool table section how did not work for days I mention it no body care very disappointing during Basketball and Hockey play off
Nice rooms, great staff, very luxurious. Ran out of some food items and bar items. Might have been a fluke. Not many bad qualities. Near the Wynn and treasure island but everything else needs a cab or uber.
Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas. Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.
I like everything about this hotel... hassle free parking with their valet. Courteous staff, big sized room, huge bathtub which can fit 3 people in... and this was just their ordinary room. It's too comfy we don't want to leave the hotel room :)
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
Staff is great, room was great. We had an amazing time The buffett there has gotten famous and now there is a 1.5 hour line to get in. I feel guests of the hotel should have their own line so we can eat some breakfast.
The Wynn is always the best.
Our first time at Wynn but it definitely will not be our last. The hotel rooms were roomy and comfortable. The casino, restaurants and bars were first rate. We even enjoyed the Buffet! An A+ experience!
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
Went to vegas didn't have a room went to a casino to get a room pretty expensive so I looked online and found the wynn at a good price. First time staying there ot was very nice inside and out. rooms are great would like to stay there again. Thanks Maybe just getting asked for the card every time went back to the room although I can understand why o well
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
The rooms are REALLY nice and clean. Even if your a guest of the hotel you pay $18 Valet. The parking valet is too busy and takes so long to park and pick up your car.
From the second you enter the building you realize that it's a 5 star hotel and casino. There are multiple pools and the rooms are very nice and spacious. The gambling floor is ample as well as the shopping and food options. I'm not sure I could ask for anything more. I highly recommend!!
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
The tv in our room did not work and nobody came to fix it.
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
Spring for the Petite Suite, well worth it!
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
the pool area is amazing the interior of the hotel is so beautiful, customer service in on track, and lots of privacy. that we can't take our own food/drinks to the pool, not too many bars open when the pools opens and i can't believe graygoose with red bull is 23.00 !!!!! thats all i drink, i had my own liquor and red bulls couldn't enjoy them at all since i spend most of the day at the pool
Beautiful and fabulous casino was luxurious and over-the-top with marble and statues and the pools were awesome. I will absolutely return again.
Easy for me to charge my cell phone, Ipad I do not think, the room is vacuumed on the daily basis as I happened to see thing laying on the floor. Room Coffee is not free of charge, correct? My next trip to Las Vagas to see Mary and Dony show will be unlikely Ceasar, but I might change my mind.
Loved our room asst
Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
Price. Location. Buffet. Cleanliness. Beds. Didnt have the room we booked. Got moved to the smoking section. None of us smoke. Got offered an upgrade but was required to pay for it which I found to be very frustrating.
front desk guys are nice, good location. someone open the door and came in the room when i was still sleeping around 9 o'clock, however, i did not checked out yet.
Location is it's best asset. Peeling wallpaper. Old, chipped, scratched furniture. Waking up to maintenance banging on my door when I wanted to sleep in and had put all the DO NOT DISTURB sign on my door. Maintenance man demanded to come in to my restroom after I told him my wife and I had to get dressed first.
Location was perfect There bathroom wasn't clean. Was very dirty hair in the tube.
They only had 2 available floors for parking which were full. My room was out dated, dirty and the maid never cleaned the bathroom or removed the used towels. I had drink residue in my cups and my floor was completely dusty. I've never had such a horrible experience at this hotel. I'm extremely disappointed.
Casino was okay Not happy with staff I was not able to get hot water for my sore throat Cleaning not very good The overall stay was not pleasant.
The location is great and the hotel is a good size- not too big Rooms seem to have been updated some but bathrooms still need work.
Location is great Bathroom really needs renovation. Need to pay to get hot water. Hallways smell bad.
No ventilation or fan in the bathroom.
Staff was every helpful rooms were clean Nothing really
Nice place downstairs where casino and restaurants are located Room was tatty, very dated broken and missing tiles in bathroom. Staff didn't seem to real care,
The location was nice. The hotel is attempting to use a custom scent but it smells like a bathroom deodorizer. It was disgusting. More than half of the garage is for valet only. What is available is hard to get to. Parking in the garage requires a walk through heavy traffic to get to the check in desk. The resort fee!! There is almost never a good reason for a "resort fee". The Flamingo is just an old hotel in a good location. Pretending rooms are more affordable and then tacking on a resort fee is an insult. I won't be going back to the Flamingo because of it.
Great for the money. Clean, comfortable, and good design I couldn't find my soap in the bathroom for my hands. Not sure if they forgot it or they just expect you to use the body wash, but there is a soap dish, so I'd assume I just didn't get any bar soap.
Looks great but a friend did wake up and realized the part of the white sheet she had been resting her face on had a big yellow stain on it. Really great staff and location but that definitely was a drawback.
This is a strange place. Escalators that take you up too far so you have to go down stairs with your luggage. Nonsensical layout. Bizarre architectural choices. All that being said, the place gets the job done and there is no arguing that it is memorable. No real complaints, just be prepared to be confused trying to find your way around. Also watch out for panhandlers hanging out in the lobby. One guy tried to give me a certificate for a free bible.
Updated, cute, trendy rooms. Great view. Clean room. High roller was awesome! Small shower, no bath tub.
Great value, perfect location. Deafening noise levels throughout the building, and very confusing layout for the hotel.
Easy to get around to other casinos, hotels, shows, restaurants and bars. Price was very affordable for what you get. I've stayed here a few times now. Easy check in process at kiosk. Not a ton of slot machine variety. Compared to other casinos in the area, the casino floor is set up in a weird way, does t flow very well and there isn't a fun variety of machines. I soend half the night finding something I want to play. I ebs up going to other places near by instead.
Hotel room and lobby was clean and updated. It was centrally located which was a huge plus. The hallways were dim, dark, and poorly updated. They kinda seemed dirty. Also, the signage was very poor. It took us 20 minutes to find our hotel room.
The room was newly renovated beds were comfortable nice tv bathroom was nice the spa was great virtual reality game up front was fun we were in tower 3 which was kinda confusing to get to but not really a big deal after the first trip to the room.
Express check in/check out kiosk was great and easy to use. Staffs were helpful and friendly. We stayed in room 12041. The drainage at shower panel was not that great. Towels in the room were dirty and the room carpets has stains on it.
All staff was very helpful and friendly. Hotel was very clean.
The front desk guy who helped me wasnt very helpful at all and not informative. He didnt explain about the fees and what he is going to charge on my card.
We always stay here when passing through Vegas. The beds and rooms are extremely comfortable and always fit a great price!
Liked the atmosphere, it was well decorated in the common areas, had many different places to eat at different budgets and tastes. The dolphins were great. We went on the weekend so it was too hard to get anything, all over crowded. Couldn't get a drink at a bar. Service was stretched and fairly poor. The pool was a joke, could not get into it and it was hot weather. This was really a disappointment, pointless staying at a hotel with a pool if you cant use the pool because its too crowded. Everyone doing hand to hand combat to get a lounge and staff no help. Really a case of too many rooms and under catered for in the hotel amenities.
The location There was not even a coffee maker in the room. Everytime you go in or out, you have to go out of the casino.
Comfiest bed i have ever slept in. Spotlessly clean and beautiful rooms. Great selection of restaurants within the hotel. Wonderful swimming pool. Having to wait for an hour to check in and no apology when we were finally seen to
That the maids would not interupt you repeatdly to clean the room. They let us sleep in, and came back when we were gone. Always came back to a clean room. I liked the Security asking for keys to enter the elevators, no random people roaming around. No I liked this Hotel, and enjoyed my stay.
casino where I lost a lot of money loosing money at Casino
very pleased with all aspects of our stay Long wait at check in
front desk staff who helped me find my card that I forgot at the airport; location; choice of restaunts &cafes inside the hotel billing system was not working when we checked-out so can't get any invoice.
The location on the Strip is excellent and rooms were deluxe and clean.
The quality of the room and the pool Food and drink expensive. Distance from room to elevator excessive.
Cental location on the strip. Great view of the strip and exploding volcano from the bedroom window.
If you'd like to live on the strip, The Mirage is the place to go. Price did vary from the one qouted on the registration. Received an instant upgrade to a premium tower room, which was excellent.
The remodeled rooms were good, and the price is also appealing. They also have a good crew in their valet area. I came in and was assigned a room in the North Tower.....stay away from the North Tower, that place is depressing and the rooms are old and not remodeled. If they ask you if you want a room with only one queen bed, say NO. I had to pay (reasonable price ) to be moved to a room with a desk which was a remodeled room in a different tower.
Roxy's was good. Great singers! Room was drab and outdated including the smallest bathroom I've ever seen in a hotel. The window in this room was also extremely small yet positioned perfectly so that the unclosable curtains allowed a beam of sunlight to wake me up at sunrise every morning. There were no available electrical outlets near the bed. Even the 1980's alarm clock was across the room. The water didn't work for 2 hours on one of the days I was there. My room was serviced once during my four night stay. The Wifi was incredibly slow and limited to 1 MB of data per 24 hours. There was not even an option to purchase better wifi. There were huge dust bunnies on every surface over 5ft tall. The bathroom fan was especially dusty. The hotel is in a very bad area. My Lyft driver urged me to only use the front entrance/exit because he wanted me to make it back home. Even using the front entrance I was confronted by 5 different panhandlers within two blocks of the hotel. The hotel is very far from everything else on the strip. I didn't want to walk to anything after the first day b cause my feet were worn out. I will not stay at Stratosphere again.
Nothing. I have nothing good to say about this hotel.
Arrived at 12:30 am and got to stand ina slow-moving line for an hour. Of course, they also screwed up my reservation. Room smelt like smoke. HORRIBLE experience.
Casino in the hotel Too far from the main strip Very old and run down Too expensive for what it is Theft in the garage Stained sheets and towels
I really like the location and layout. Very cool places inside the property. Cleanliness of the room was unsatisfactory. Needs detailed cleaning. Body lice after my stay. No bueno
Great value. Out of the crazy part of the strip but still close. Everything you need in Vegas without paying for the extra flash.
The room was perfect for the price. Very clean room and comfortable bed. The distance from the strip was kind of a downer We had to take the bus everyday.
Nothing This place looks like a motel the rooms are dirty and old. The lights in the room did not work nor the electrical plugs only two of them worked in the whole room. Would never stay here again the pictures online is not what they look like do not be fooled!
Need to have none smoking areas! The room was nice but the neighbors smoked and we smelled it and they all so had a dog and we herd that dog! House keep ever nice and clean.
I tried to cancel my stay and it was 36 hours before I was going down and I was told I was not able to do it so I lost out on $100 and I'm not happy about that I will no longer be coming down to the Mandalay Bay to stay there that is ridiculous that I cannot get my money back specially with it being 36 hours so I was going to be there
Our rooms at the Delano were nice and clean After me and my family ate at the Mandalay Bay Breakfast Buffet we got really bad food poisoning from the Spinach in our omelets, we were in ER to rehydrate and are still sick to this day, That is the only thing that my father and I ate that was alike and we were tested for food poisoning and yes that is what we had and the only place we ate in 24 hours prior to sickness :(
Room was nice and staff were helpful. Room was cold, and even after setting up the thermostat, the bathroom remained freezing.
I liked how the restaurants were in the same area, so you don't have to walk from one part of the casino to the other when looking for one to eat at. I didn't like that there was a fee for late check out.
Great room. Clean and gorgeous contemporary decor. Very helpful staff. $5 for a tiny box of Cheezits at the gift shop. Also, spending almost $4 for a bag of M&Ms. They should at least put prices on the items so it's not a big surprise when you are already at the register.
Loved the well appointed room and our fabulous view of the strip. Really comfortable beds and lovely sheets and pillows. Staff was friendly and room service was surprisingly quick - especially for super bowl weekend. We had a problem with the water at first- it was scaldingly hot and we couldn't take a shower. Engineer had to come and run all the hot water out of cold line in the tub. Then we could shower- with the tub still running! next day it worked and then it happened again- but we now knew how to get it to work. Apparently the whole bottom half of hotel was affected. The gym didn't have any weights under 10 lbs. gym could definitely be improved a bit. All pools were closed. Guess cuz it's February. Don't know if there were any hot tub options.
All staff we felt with were all friendly and professional. Our room was excellent! Did not like the younger dance music constantly playing in casino music giving it a night club vibe the whole time.. Also buffet food wasn't that great.
Nothing in particular Booked and prepaid for 2 rooms, but hotel could only find 1 room when I checked in, they promised to fix the problem. But I was still charged for another room when checking out, in addition, my credit card was charged for more than $600 for items I didn't recognize. I was told the charges would be canceled and refunded, but it's really a frustrating experience!
Quiet, nice staff Expensive sundries in the convenience store, but that's vegas
Pools atmosphere cleanliness views Hidden fees I did not expect High price of food each time
The only real negative experience we had at the hotel is the room was not clean upon check-in. I'm assuming the long blond hair was left from the previous guest. If your concerned about the distance to other parts of the strip, you can take the free tram to the Luxor/Excalibur and walk to the Monte Carlo and take another free tram to the Vdara which sits behind the Bellagio (center strip). You can also walk across the bridge from the Excalibur to the MGM and take the $$ monorail further down the strip.
Nice hotel to stay