Bally's Las Vegas - Hotel & Casino

Bally's Las Vegas

Pros: The location of the hotel was the best part of staying at Bally's Las Vegas.

Cons: Stayed here for two nights and was very dissatisfied. Upon checking in, I made sure to ask for a nonsmoking room but when I got to the room it smelled heavily of cigarette smoke. I immediately called to get a different room but was only offered the option of deodorizing the room. So we then left the room that way housekeeping could take care of the odor. When we returned the room still smelled awful so I called the front desk to get the problem resolved. I asked to be moved to another room but again was only given the option of deodorizing the room because there were no other rooms available. The next morning I called again to find out that they still would not be able to accommodate me but they could try to deodorize the room for a third time. Housekeeping arrived and left the deodorant with me that way I could do it myself. I was very very disappointed with the whole situation especially the fact that I had to clean my room during my birthday vacation. The beds were hard and very uncomfortable and the rooms are outdated.

Not Staying here ever again

Cons: The beds were old and uncomfortable. The pillows were cheap. They were flat and only two pillows per bed. Everything seem old They need to at least change the mattress and pillows. The carpets are old and nasty looking. All together I think this hotel is gross

No refrigerator, coffee maker, or microwave in the

Pros: Room was clean, king room wasn't available on the first night, but transferring to different room on the second day was easy.

Cons: There were no amenities in the room like a refrigerator, coffee maker, or microwave. We like to take leftovers when we dine out, and there was no way to store or reheat our food.

Horrible 1st impression the check in took forever !

Pros: In the middle of the strip, big room, go the room for a decent price (besides the resort fee)

Cons: We got to the hotel and the self check in machine didn't work for me and sent me to the desk. Then I had to wait in a line that only had one person checking people in. It took forever and it was a horrible 1st impression. They need to have a few more staff checking in people because one person isn't enough during higher check in times. Everyone in line with us was irritated.

Decent hotel

Pros: Location

Cons: Front desk service sucks