Houston hotels in Southwest Houston

Cons: Needs remodeling. Room smelled and carpet stained and in poor condition. Bed sheets too small for mattresses and do not stay on. Bathtub was gross and couldn't even take a bath as stopper wouldn't even stay in.

Cons: Strange buzzing noise 24/7

Cons: Room was outdated, old beds, cheap feel. Doors peeling apart, wallpaper torn etc. Shower was nasty.

Cons: Noisy. Light sleepers beware!

Cons: 25 minute wait to check in during night shift

Cons: No recycling

Cons: Restaurant

Cons: - Messed up the billing. After putting my brother's room on my card they still went ahead and charged him. - Bar on 2nd floor was difficult to find a server. Appetizers ordered were worse than hospital food!

Cons: Pool was a little dirty

Cons: Shuttle service only started at 10am which was no help to me so I had to drive and pay parking fees at md Anderson. Also I thought a Marriott would have a continental breakfast. For the price it should be included. Limited parking..

Cons: I have a pending charge presumably to put towards the mini bar, which I never used. Why hasn't this been removed? I checked out on 8/4/19???!!!!

Cons: One person working in the late evening after 10pm. A 12 story downtown hotel with ONE employee. They lock the doors at 7pm, and the ONE employee sits at her desk in the back room where she can't see the front door. We stood out with the homeless people and the smokers puffing away, awkwardly waiting with our bags. Finally a hotel guest let us in and then mildly scolded us for not using our room key to open the door. I told him we hadn't checked in, so had no room key! Got up to our room, and the hotel room clock with the ONLY USB charger in the entire room, did not work. I had 3 teens at home alone, and had to work the next morning remotely from the room, and a dead phone just wasn't an option. I called down to the desk, and was informed that she, with absolutely no personality or concern for her guests and no customer service skills at all, told me that she couldn't help me.She had no maintenance person. I told her I don't need the clock fixed. I just need another clock. I told her I would come down and get a clock. She said no, she didn't have another clock. I asked if she could grab one from another room. She said she couldn't leave the desk. Even though she wasn't at the desk when we came in, she couldn't step down the hall for 30 seconds to get a clock for me. She blamed it on COVID. I blame it on her complete disregard for her customers. If you are going to staff a 12 story hotel with only 1 person, maybe have it be someone who actually cares about customer service. And maybe you should get some USB ports in your rooms like the rest of the world.

Cons: Charges for everything. From self parking to coffee in the morning... everything has a price. The only thing included in the price is the WiFi and TV service.

Cons: Antiquated tv system. Tiny, slow, intermittently connected set with a tricky remote and bad interface. Acoustically thin walls. Tiny room. Bad communication between desk and cleaning staff. Might have been nice once upon a time.

Cons: Hookers and drug addicts.

Cons: Bedbugs

Cons: Socks picked up "stuff" from the floor. Was non-smoking room that still smelled like something, but couldn't tell what. People hanging around outdoors talking loudly into the wee hours of the night and came out again early in the morning! Had to turn on the A/C to drown them out; the A/C was really loud. Bathroom had obvious down-grade from a more luxurious interior.

Cons: Rust in the tub, (the second stay). Rust on refrigerator doors. A couple of unsightly clunkers in the rear lot (probably extended stayers), But we all shall know hard times. Gotta be on the look out, or you will miss the entry driveway. LOL

Cons: I stayed for 2 night and both mornings the shower was freezing cold. The key card system wasn't working so a staff member was opening up doors with a key, the resident in the room next to me was already in his room and a new resident thought that room was theirs only to realize they were on the floor above. I'm sure it was very uncomfortable for that resident to have his room door opened and other people walk in only to realize they are on the wrong floor. The gym area is very gloomy and depressing looking. Feels stuffy in the gym, they didn't have air circulating in there.

Cons: the front desk person told me i couldnt check in till 3am.... i booked a room for 16-17 and wasnt allowed to check in.

Cons: One elevator was not working. 15,000 points for a reward night is a little high.

Cons: Maybe that the road traffic was so busy. I'm used to country driving and Houston drivers remind me of ricky Bobby , cause they wanna go fast.

Cons: One elevator was out of service, walls were thin so it could be noisy at times, difficult to get the shower temperature comfortable in our particular room. Ice machine on our floor was out of order.