Overview

Hilton Houston Galleria Area

6780 Southwest Freeway, Houston, TX 77074-2102, United States
+1 713 977 7911

RM 426+

Overall guest ratings

7.8/10 Good
Based on 1,119 reviews

Review highlights

  • 7.9
  • 7.9
  • 6.8
  • 5.2

Good to know

  • Accessible parking
  • Great reception
  • Friendly service

Nearby

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    About

    With a complete interior renovation in December 2015, Hilton Houston Southwest is a refreshing, conveniently located hotel near the prestigious Galleria area, Downtown Houston and several popular Houston attractions. Each of our 100% non-smoking rooms feature complimentary WiFi, a 42-inch HDTV, premium cable selections, room service, a mini-refrigerator, laptop-sized in-room safe, an armchair with ottoman, alarm clock radio, large work station with desk-level outlets, iron/board, Cuisinart single serve coffeemaker and a separate vanity and hairdryer. Additional amenities at the Hilton Houston Southwest hotel include complimentary WiFi in all meeting space, on-site restaurant and bar and Starbucks, fitness center, business center, outdoor pool, concierge, and an on-site snack shop. For our Hilton HHonors guests, we offer private access-level rooms with upgraded amenities, including complimentary breakfast and evening drinks. The Veranda Kitchen and Bar, located within our hotel, provides a central location and welcoming bar scene. This restaurant serves approachable, familiar American cuisine. Our bar features expertly made cocktails using fresh juices and artisan liquors. At the Hilton Houston Southwest hotel, we are all committed to providing the most experienced, professional and gracious service - Texas Style!

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Free parking
    • Pool table
    • Storage available
    • Wedding services
    • Child pool
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 1,125 reviews
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      7.7 "77% were happy with the room service."
      10.0 "100% were happy with the shuttle service."
    • 7.9 "Good location."
      7.0 "Great parking, according to 70%."
      8.6 "86% liked the proximity to shopping."
      7.6 "Easily accessible by car, said 76%."
      9.0 "90% thought parking was inexpensive."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 6.8 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 6.7 "Internet is average."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
      5.9 "Only 59% said rooms were big enough."
      5.6 "Only 56% thought the furniture was functional."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      2.0 "80% criticized the small bathroom."
    • 1.3 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
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    Overall rating

    7.8 Good
    Based on 393 reviews
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 7.8 "Good location."
      7.8 "Easily accessible by car, said 78%."
    • 6.7 "Breakfast is mediocre."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
    • 4.7 "Not very comfortable."
      2.4 "76% thought it was too noisy."

    Overall rating

    8.1 Excellent
    Based on 371 reviews
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 7.7 "High value."
    • 7.4 "Good location."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.7 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
      6.1 "Only 61% said rooms were big enough."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 4.3 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
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    Overall rating

    8.0 Good
    Based on 258 reviews
    • 7.5 "Good location."
      7.7 "Easily accessible by car, said 77%."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.9 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
    • 5.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.3 "Only 53% said the rooms were modern."
      5.2 "Beds were acceptable for 52%."
    • 4.7 "Not very comfortable."
      2.3 "77% thought it was too noisy."
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    Overall rating

    7.8 Good
    Based on 101 reviews
    • 8.0 "Location is great."
      7.3 "Great parking, according to 73%."
    • 8.0 "Good value."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.9 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Not very comfortable."
      1.9 "81% thought it was too noisy."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Accessible parking"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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