Would you like to save as your currency permanently or for this visit only?
Nice room, great bar/restaurant, little shop, parking garage, great value
Elevators were extremely slow. Only 2 operating in peak hours. Smelled of unpleasant cleaning products.
Wifi is an extra cost
Staff were not always helpful. Shower was broken
Front lobby staff were polite, helpful and professional. Service personnel greeted guests and readily provided directions. Wish breakfast was included but enjoyed stay overall.
Love the facility No microwave and freezer available and we have to pay parking fee per day.
Very friendly staff. Room was modern and clean. Would definitely stay there again!
the location of hotel is good. looks clean from outside. May be good staff..didn't interact much. ample parking available. the carpet was all wet near the AC and window area. we couldn't look out of the window and can't go near it because of all wet ness. bad smell in the room because of water getting soaked in the carpet. even after changing room the other one had same smell. elevator wasn't working. had to carry all our stuff plus kid in carseat through stairs. bathroom door was jammed. had to pull and push it very hard bathtub is too slippery.
Location was great, rooms were big and clean. The hotel lobby and hallways are really outdated and need to be updated. Oddly enough when you get into the rooms they are pleasant and clean. The continental breakfast was just ok, but better than nothing,
Facilities are ancient, haven't been updated in at least 20 years. Carpet, flooring, furnishings are all aged and show it. Bathtub is yellowed from age, and the floor is also coming up at the edges. The back side of the hotel looks like a divey cheap truckstop motel.
The staff was friendly, the location convenient for our needs. The rooms were clean and comfortable. The rooms were a bit small and had an awkward recliner that was in the way.
Fire alarm went off from 1:30 to 2:44 in the morning, no one from Candlewood informed guests of what was going on, was it safe to return to rooms. Room wasn't clean when I went in and was informed it would not be serviced until after I left. Staff was clearly there for a paycheck only.
Customer service Nothing
It was an OK hotel