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Very pleasant for the brief stay we had. None
The location of the hotel was very good for visiting Venice. It is located only one bridge from the bus/taxi terminal making carrying luggage reasonably easy. Near to the Grand Canal, the Station, Cruise Terminal and Water Buses. No dislikes.
Very helpful staff Extremely small and compact space even by European standards.
Good location The hotel is nice but expensive and were charged 4 euros per person and per day as local tax, in the top of that.
The view, and especially the ONLY balcony in the hotel. Free Murano tour with private water taxi both ways.
This Hotel was fabulous, from the quality of the staff to the detail of the rooms. The breakfast was always beautifully presented with great staff. The location was so easy to find and perfect for getting to the train station and ferry. I highly recommend this hotel! Nothing was a problem at this gorgeous hotel.
Location boutique hotel No kettle in room
The staffs are friendly. The location is excellent - just next to Piazzale Roma, and a bridge away from the rail station.
Close to train station and water bus transport. Good restaurants in close proximity. Overall a good locaton to enjoy Venice. A minor inconvenience was the policy relating to continental breakfast room service. There was a different menu for room service which was not suitable and the staff (or policy) does not allow the guests to choose their own breakfast and take it to their room.
The property was beautiful and clean. The location was so convenient. Close to port, train station, and the Grand Cannal! It was nice that our raye included buffett breakfast. The beds were the only thing I would suggest they improve. For a 4 star property, I was expecting cushier bedding.
Location excellent. Straight across from train station. Right on Grand Canal. View directly onto canal. Apparently hotel was upgraded in the last 10 years. Rooms are in need of an upgrade again. The rooms are "not" of 4 * standard. Disappointed with bathroom. As Venice is a damp city to visit, the rooms need to be insulated from damp and mustiness particulary that this is a 4* hotel. Hotel is definitely overpriced! :-)
We stayed 5 nights at this Hotel, First!..Location = Spot On..no dragging your bags through the narrow streets or across the bridges of Venice as its located very close to the Main Square Roma where all the bus stops are from the Airports only a very short walk and 2 bridges. Reception very good and informative good English speakers and armed with information....take the boat trip to the Islaands for 19 Euros a good 4 hours (Last stop not so interesting) Room are Small but rember Venice is Old and land is limited, Clean 100% daily a/c 100% tv 100% Breakfast 100% enough to get the motor running!...Location for water taxi & ferry down Grand Canal very Close..Buy the 72 Hour ticket from the Ferry Terminal Booth & hop on and off as you like . This is a very lovely City and this Hotel is Spot On! For the visitor its easy to use,good staff, good service and I would advise you to use it!!!! Well done Hotel Staff! And another good Hotel for listing on Booking.com..................100% Positive and zero negative from a regular World Traveler ZERO>>>>>>>>>>>>>>>>>>>>
the location to the train station the shower situation
the service was incredible. Patient, thoughtful and extended their help in every way. they go out of their way to serve you. No need to pre-plan events to attend, ( I went for carrnival), they will make suggestions and book events for you. I only tried this service once and regret not having made all of them with their help. The breakfast was extension, excellent pastries as well as ham, cheeses, cereals, eggs, etc.... Room was modest in size but skillfully and beautifully decorated. I will be returning
Location is great, it is just opposite the train station across the canal. Breakfast is more than adequate. Staff are very friendly and helpful. The room we were given is a residence and not within the hotel. (The other option we were given was to pay EUR30/night extra to have a canal view room within the hotel.) The room is on the ground floor and is dark. There is no view to speak of.
They had a lift which was crucial for my disabled brother. Both room & bath were big & spotlessly clean. Location was just across canal from train station (but there were numerous steps across big bridge.) Would be fine for able-bodied person though. The front desk staff spoke perfect English and provided us with maps & restaurant recommendations. Breakfast in a pretty room was included. Nothing at all.
The coziness and location. Also its antique look and furniture.The catering staffs were very nice and helpful too. The attitude and the way couple of guys at reception receive and interact with the costumers. Very indifferent, giving the impression that they really are tired to work at that job.
Convenient location to train, station, bus station and all the sights. Rooms were clean and generously sized for European standards. Staff was friendly and helpful
Helpfulness of staff and locality The coffee at breakfast was poor and could easily be improved. Breakfast did not include any hot food.
good location aged small room
The view of the canal in room 113 and all the rooms on that side. The second thing is proximity to the train station (just across the hotel over the bridge). You do not need a 12hr or 36hr or 48 hr pass if you are planning on walking Comfort/ Mattresses: Supposidly with the exception of few rooms, all the double rooms consist of 2 single mattresses stuck together. Not comfortable at all!
All the staff is very very kind and available! They offer good support before and after the journey. The position is perfect to see all the city by day and night. Rooms are comfortable, very quite and clean. The breakfast is great and complete. I reccomend this bed and breakfast.
Slightly cheaper Emailed month in advance with our late arrival request. Got there and they were closed, didn't take a phone call and didn't refund. Stayed at arlecchino around the corner. They didn't have enough space the next night so we had to go back to this rathole. The washer didn't work. They wouldn't give us another towel when we went to the front desk and I got eaten up by bed bugs. We are seasoned travelers (all 50 US STATES and 67 countries and territories on every inhabited continent.) on this trip we were in Africa and Asia. This was the one dark moment of the trip. More low brow than the thousand year old tiny home in the old medina in Morroco. The lady at the front desk was nice but that's about it.