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Beautiful building, location, and room Staff did not have a very helpful or accommodating attitude, we were surprised to find out, and we had several experiences of not feeling the service was good with front desk staff particularly. Orange juice at breakfast not included and charged 14 euros a day for 2 fresh orange juices.
Everything, it was charming. No points at all.
The hotel is beautifull, and clean A bar to have a drink would be nice. The hotel is a little far away from St Marco.
Very easy access to transport both public and private
Service was good Cost of mini bar and breakfast was not freshly cooked
Imaginative use of an old building, with beautiful public spaces and spacious bedrooms, first-rate facilities
Excellent location and superb view on Grand canal from my room. The room number was 103. I would really recommend it. Breakfast was rather modest. Also as some reviewer already said the hotel lacks atmosphere. It is all too silent. Interente is bloody expensive but one can use Venice connected for EUR 5 a day.
the junior suite was very tasteful with nice size bed and room on arrival we met someone at reception who was not very pleasant but the next morning we did not have to deal with him and the rest of the staff were lovely throughout out stay. The hotel does not have a great bar facility but the setting and the food in the restaurant on the canal was excellant and matched its 5 star rating. I would stay again as it is only getting on its feet with opened only four months.
Exceptionally beautiful building, gracious and low-key atmosphere of tasteful opulence.
The facilities were beautiful. I was disappointed that we could not receive a late check out after my running of the Venice Marathon. I was told that at 1pm there were no rooms availible for a quick shower.
i liked the design of the hotel the intenal and the external and the servies of the hotel its one of the best hotels
Clean hotel with good location on the canal. Small room with small bath. Could not turn around in the shower.
When a staff brought my luggage up, I gave 1 euro, it may not be much, but I researched that you do not tip in Europe in general. Staff made sarcastic comments which was very rude. I will not go back here for this one guy, I was ripped off quite a bit in europe, so research and be firm to say "NO" when they ask for more money or tip.
The location was excellent and easy to find, as was the view and breakfast.
The location is near the train and bus stations and also near the vaporetto. It's a busy area, but convenient. The hotel offers free appetizers in the afternoon and great free breakfast in the morning. The single room was tiny, but it had all I needed. If you don't plan to stay in your room much, it's ideal.
The location. The staff, room quality and cleanliness.
View from big windows to Canale Grande
Location Room was extremely small and had ants shower stall was about one foot by one foot no tub
Only location was good. except location, everything was pretty bad.
Great location, 600 feet from train station . Old building ( this is a very old city ) but makes you feel as though you have gone back in time . Great food , service excellent. Front desk guys can be a little stuffy , but they upgraded us at no charge . Beds could be queen or king , the 2 single beds are a joke . Pushing them together is pointless. A romantic hotel in one of the best cities on earth , should have bigger beds .
The location, close to train station and to ferry service. The good breakfast. The spacious room (a standard room) and the bathroom with a window. With reservation of "Booking.com" is not possible to dinner with price of € 25,00 as is written in the Confirmation. Please cancel it from your Booking.com confirmation because the menu of the hotel restaurant is more expensive!
The location and dinning staff. The front desk staff was arrogant and unresponsive, bad attitude......
Super busy location. Very handy for our early train departure on our last day. Handy to all of the water taxis too Nice breakfast in a pleasant dining room. Our double room was very large, with a high-ceiling and large bathroom with tub/shower.
Beautiful surroundings - decor, gardens, spaciousness. Our room was very small with insufficient drawers for 2 people. Bath plug leaked and was not adequately fixed during our stay, despite repeated complaints.
Quiet location and nice garden Room not adequate for 5 star services poor
Very Luxury Hall Unacceptable the first room: ground floor, close to the cleaning room and baggage storage!!!! No five star treatment at all!!!!! Discounted rooms here are a fraud!!!!!!
We got upgraded to a truly palatial room.
They came and cleaned the from but they decided not to leave some toilet paper. They room rate is $506.00per night but they can't leave any toilet paper. Go figure.
It was absolutely amasing Too expensive and not really 5 star
The only good thing about the hotel was the Building and its surroundings!! Have you seen the condition of theTVs??? Have you ever seen out of date old sets with fuzzy images in any luxury hotel? Or uncleared tables? Or Spider's web all around?
bar service never getting through to service people, old fascilities in room,bad food
Luxury hotel for a reasonable price. Extra services are expensive though. Nice location by canal and very quiet, but close to Vaporetto. Would have been nice with an airport shuttle service
I liked the location although away from the tourist area. I also liked the boat that took you around. The staff were very friendly and professional The trip to the Murano factory which was to the most expensive area. The room was also extremely hot and could not be controlled
Lovely hotel, beautiful room. We received excellent service at this hotel, I am not sure why others reviews are not complementary.
Location, cleanliness, breakfast variety, helpful and friendly staff
Easy to find, good facilities, good price, breakfast is really good. Room is a little bit dark. No wifi in the room.
The standard of the hotel and its location suited us perfectly
Did not get a room facing the main canal. Beware that when you book they may put you in a room not facing the canal
The central location. Friendliness and efficiency of staff. Had to pay for use of tea and coffee bags in the room.
The Space and comfort of the rooms Breakfast could have been better
Having a room that overlooked the canal allowed for the unique ability to observe the busy canal crossings and food market business from above. The room was very comfortable and sound-proof, and the hotel had an excellent placement for shops and sightseeing.
views of venice and again very nice hotel and staff
excellent room (although upgraded), very nice position, nice and helpful staff. Breakfast a bit modest, especially the coffee.
The Foscari Palace was a wonderful hotel right on the Grand Canal. We had a lovely room with complimentary water and fruit bowl and incredible breakfasts in the morning. The hotel staff were really friendly and on the Saturday night there was a free cocktail evening with drinks, nibbles and a harpist. There is a gondolar ferry stop right outside the hotel, so very easy and cheap to cross the canal. When we revisit Venice, we will always stay at the Foscari Palace, it really made our holiday very special. Not applicable
Apparently an old German consulate building... An excellent location on the Grand Canal, two steps from Ca d'Oro vaporetto stop. Very comfortable room with a private patio... No view from the room- but who cares - just go up to the roof terrace and have a drink admiring one of the best views in Venice. Friendly staff... Good brieckfast.. Good choice. Almost nothing - just a few bulbs and bits and pieces in the room need to be taken care of.
Official,serious atmosphere, but courteous reception, neat & very well dressed receptionists, and appropriate attire of other staff, well decorated entrance of the hotel; restaurant ambiance very good, chef very good food, staff friendly,elaborate choice in breakfast, rooms were very comfortable and spacious, luxurious bathroom & spa. Reception desk staff- could be more friendly and eager to help,should have spent more friendly time to orientate the guests, and take extra time to explain the facilities available--they had a more reserved attitude, didn't see openness. Could have more choices in the dinner menu.
The staff is fabulous - professional; gracious; welcoming; informative. The rooms are decorated in the true Venetian style. The location is charming - a quiet neighborhood; easy access to 2 vaporetto stops; easy to walk to most locations; and the excellent Osteria Giorgione restaurant [we ate there 3 out of our 4 night stay! We will likely be staying at the hotel, for all return visits.
Breakfast was great and the location was very good. The room was very small and the bathroom didn't have a shower curtain.
it has good location, you can reach by water bus or taxi from airport, rooms are very small.... rooms very small and should have more vegetarian food options ....
The Hotel is very central and yet quiet.We enjoyed the breakfasts in the courtyard. We believe that the room we were in, which was on two levels, needs the stairs between the levels repairing. They creaked extremely loudly whenever we went up or down them.
your wellcoming and friendly staff in general and Leila your receptionist in particular
value for money
The hotel was central located, quiet and clean. Unfortunately this is not a four and a half star hotel!!! by neither standards! the rooms are not up to that standard, breakfast is not either, internet is poorly working; only the price is 4.5 stars; also using the pool in the garden is possible only for 5 euros per day...
Neighborhood and traditional Venetian decor and ambience. Access with luggage difficult and somewhat expensive.
The Hotel Giorgione was in a fantastic location to see the major sights in Venice. We arrived by water taxi - it may not be so convenient if you intend to arrive by public water bus. Breakfast was lovely - served in a lovely quiet and pretty courtyard. All in al,l we had a superb long weekend stay in Venice.
The internal breakfast area is wonderfull The rooms we´ve got were to small
Complimentary iced tea every afternoon for guests. Location very convenient to Rialto. No free wifi. Front desk staff were sometimes unfriendly.
Everything was clean and the service very good. The bed was upstairs, bathroom first floor; this is not very convenient specially durind the night.
We felt the hotel was well located but out of the crowded area and quiet. It was nice to come back to after sightseeing during the day. i felt the internet service could have been better.
Ideal position for seeing the sites but in a quiet non tourist area. All the staff were friendly and helpful.
location,friendly staff,nice room,good breakfast
This was our last booking on a three week trip and it is off the beaten path which is nice as there are WAY less tourists than in other parts of Venice, but it is still close to everything. The staff was amazing and the breakfast and afternoon happy hour was a treat. Our room looked beautiful. While our room "looked" beautiful, it was anything but. The bed was possibly the least comfortable bed I have ever slept in and the pillows were like 2 inch foam. As is normal with old buildings in Venice, there is some settling but the floors in this room were drastically slanted. Everything smelled of mildew which some say is typical for Venice but this was my third trip in a variety of old hotels in Venice and I have never smelled that before. Additionally, each room (living room and bed room) had a variety of electrical control panels on the walls that were ridiculously confusing, especially when you just want to turn off a lamp.
staff, room and location Nothing
Clean, quiet, and we'll run hotel in a great location. Nothing to say.
Excellent customer service & superb location. Hotel seamlessy blended both modern and classical fixtures & fittings. Some building work going on outside hotel and was sometimes noisy.
An excellent hotel in a brilliant location
very difficult to find
Comfortable bed and bath room. Kind staffs. Good location. Enough breakfast. I enjoyed very much. Windows are not wide, so that a not well-lit room.
It was beautifully presented,spotlessly clean and had excellent 'in room' facilities and breakfast buffet.Great location in quiet back street, but close to everything you need. My only grumble would be that the air-conditining unit in my L-shaped single room was right by the door, and so completely ineffective. As a result it was very hot in the room.
What we liked most about our stay was the ease with which we found the hotel, in fantastic walking distance of all the monuments we had mapped out for ourselves. The room was spacious, clean and lovely. We checked in early and the room was ready for us regardless. The staff were pleasant and professional.
When u look at this hotel from outside u see it like one of venice typical building but from inside its very trendy and luxurious. The decor is amazing. The room we had was very comfortable and spacy and the bathroom was very spacy and clean. Plus the hotel is close to guglie station waterbus to airoport. The morning breaskfast was superbe :) The most thing i didnt like was the internet service. It was very slow!! However it wasnt that big problem coz we didnt use the internet a lot.
Very clean, brand new (renovation), super quiet, away from tourist hotspots. Very comfortable bed with a nice firm mattress. Separate toilet/bath. For its category the breakfast buffet could have offered a little more variety.
The hotel is a contemporary renovation of a very old building, it is very aesthetically pleasing. The bar was small but comfortable, staff very helpful. Ample breakfasts for ever hungry teenagers.
our stay was very nice. it was in a nice part of venice, quiet but close to all the action. the room was great and the staff were always so helpful in anything we needed. the food was great, and the rooms were clean and comfortable.
The location was very good,very clse to the vaporetto stop and all members of staff very helpful.
Quiet location. Good price. No restaurant.
Peaceful and well serviced Lack of hot drink making facilities in the rooms
Very clean & spacious. Staff were all very friendly. Breakfast was excellent. Although a short walk to centre of Venice & St Mark's square, it was nice to be outside main tourist area - quieter, local restaurants excellent / cheaper, nice walk in to centre.
The location was perfect. Convenient for restaurants, bars etc but away from the the touristy busy areas near the Grand Canal.
I did not like the fruit juice at breakfast - it was watery and tasted artificail.
Nice location in the ghetto of Venice Very expensive internet. Staff not always helpful or friendly. Rooms are very dark.
Excellent all round
Very helpful staff Charging up to €8.00 for internet access is excessive, given the cost of staying in this hotel.
My husband and I recently stayed at the Ai More d'Oriente for 4 days and 3 nights in December 2014 and loved it. Here's what we loved: LOCATION - The location was perfect... close, easy access to the vaperatto's (Venice's water taxis) as well as a short walk to the city center. STAFF - The staff was super helpful, friendly and accommodating. AMENITIES - Free wi-fi and breakfast. ROOMS - Comfortable, clean, nicely decorated rooms. The rooms are small but 1. that's to be expected in Europe and 2. We didn't come to Italy to stay in the room so the size wasn't an issue for us. Overall we felt we got an excellent value for what we paid. We would definitely stay here again and recommend it to others. The breakfast was a typical European breakfast. The coffee was excellent but the food options were not to our liking. However, it I free so not a big deal for us.
Everything was perfect. The staff was very professional, the room was incredibly comfortable and had a consistent oriental style; the breakfast was basic but of the greatest quality. The hotel is a bit far from the center of Venice, but this is good if you like a bit of peace and quiet.
Rooms, location Breakfast, very bad internet conection which was not free
Situated in a more residential part of town - but only 10 - 15 min walk to all main attractions this hotel was awesome. Staff were ridiculously friendly. Place is like a 5 star hotel. Completely renovated - all high tech switches in the rooms. Extremely cheap for what you get. Will be only place I stay in Venice from now on! Nothing
Nice room, quite large for Vinece, clean and comfortable. we spent our hooneymoon there - everything was fine. we loved the district and osteria near the hotel the hotel blocked the deposit on the credit card in 3 days before our arrival.
Excellent service by very professional staff who were extremely helpful with all our needs. We had special religious needs on Saturday and the staff was very cooperative. The atmosphere was very special in this boutique hotel in Cannareggio area of Venice on the canal. Absolutely peaceful and serene atmosphere that made us forget all everyday concerns. We highly recommend staying here and we will definitely stay here again this summer when we return to visit Venice.
staff kindness, excellent position, large, comfortable and very well equipped room, large bathroom, good continental breakfast included in price. a bit difficult to read being in bed (bed light power)
Friendly staff, nice & cosy room, close enough to most of the interesting locations and happenings (walking distance), but far enough from it for a good night sleep.
rooms excellent character drinks in bar too expensive
The ambiance the location the price couldn't be better.
The Service of the desk manager was outstanding
My son and I arrived earlier than check in, but the staff was very pleasant and helpful and let us leave our bags so we could go explore Venice. The person helping us even suggested a route on a map so we could avoid all the crowds due to the Festival of St Mark. Location was fantastic. Breakfast options were plentiful!
Location was great and Silvia and Patrick were amazing with our family. My wife has celiac and they accommodated her. Breakfast was amazing was a great experience and would love to recommend to anyone that is going. Can't say a bad thing
The hotel offers rooms that are comfortable and conveniently located. It's very clean and the staff is very friendly and helpful. The best part? Some of the rooms have bathtubs! After showering in the world's smallest showers across Italy, it was fantastic to be able to take a bath. Nothing. It was perfect for me.
The location was great, and the staff was eager to please. There were a lot of maintenence issues. When we got into our room, we noticed that the telephone, refrigerator and one of the wall lights did not work. The staff tried very hard to remedy the situation, but failed. To make up for the problem, they moved us into a new, larger suite. But after settling in to the new room, we found out that the air conditioner, and shower valve were not working. They had a plumber come in to fix the shower valve, but the air conditioner remained broken, and we were forced to open up some windows to get cool air into the room.
Style, comfort, service, breakfast, wi-fi. Nice fabrics cover room walls. All marble (walls and flooring) bathroom. Although room size was 14 x 11, it was very comfortable. Good quality beds, matress and linnings. Only problem is bathroom with sewer smell, but this is a common issue in Venice.
Easy to access train station. Staff very friendly and helpful. Right off the Main Street so it was very noisy
Central Location Very nice lobby Bed was not comfortable Very limited facilities
breakfast was excellent, close to train station, close to canal, close to downtown, very nice, clean, comfortable ask questions of desk staff acted like they really didn't have time to be bothered to answer my questions.
We spend two nights in this hotel. The room was not clean and was very small and smelly. there was not even room for luggage in the room. The worst part was on the first night hotel fire alarm went off and we had to evacuate our room. There was only one staff working at night and he didn't know what was the issue and the alarm was on for the whole night. He couldn't confirm if it was a false alarm and we could go back to our room safely! so we had to stay up in hotel lobby for the whole night!!! What bothered me most was hotel manager didn't show up at all and he didn't even sent anyone to help that one staff. Even the next day when I ask to have a chat with hotel manager they said he doesn't have time for this and I can write a letter to him!!! They didn't give us any compensation for ruining our holiday and I found the manager very rude.
Service straight from the heart by very attentive staff. Beautifully restored 16th century palace with lots of character Nothing at all
Tha Palazzo is simply breathtaking, it truly is a palace. Very historical yet comfortable and inviting. Silvana met us as our water taxis landed with a huge welcoming smile and kindness. She is truly what made our stay so sensational... she is the essence of the Palazzo, we were wondering if she ever left, she was always available. That we eventually had to leave.
The friendly service and comfortable surroundings.
The hotel is quite exceptional, combining grandeur and intimacy; wonderful architecture, exceptional breakfast, very quiet and spacious rooms and an excellent location off the tourist track.
Most welcoming, accommodating and helpful staff Beautiful rooms and decoration Enclosed garden with breakfast served outside and impressive waterfront access Air conditioning in bedroom room not really powerful enough to cope with the extreme temperatures in July August
The staff were fantastic, very helpfull and friendly. The room was exactly what we expected. Will return there again on our next trip to Venice.
Everything, beautiful building, helpful staff, great breakfast. No.
Just great Price
Beautiful building in excellent, quiet location. Tasteful rooms. Friendly, felt like being a personal guest. Lovely courtyard garden.
The building and the location are fantastic, one of the nicest buildings I have stayed in.
loaction smoking room
The hotel has an excellent location about 50yards from where the airport bus drops you off. We had an amazing room on the first floor which looked straight out on the grand canal. The selection of breakfast was good with fruit, cereal, cold meats, bread and croissants and the view onto the canal from the dining room was great. The staff were very friendly and helpful. The hotel offers a fantastic base to explore this amazing city and it is well worth walking over to st marks square once or twice as opposed to taking the boat just to see the less touristy parts of the city. There are plenty of restaurants near the hotel, some very over expensive, but sitting by the water having a drink in one of the most beautiful cities in italy is priceless. I would definitely stay here again! The only drawback of the hotel was that our bathroom was in a different room from the bedroom. Although it was private just for us, I would have preferred not to have to walk into the hallway to get to it. Constantly locking it to ensure no other guests used it was also a chore. However if this is the small price we had to pay for the view we had from our room then I am not complaining!
Proximity to the centre whilst being able to return to the hotel in a short walk Need better arrangements for getting baggage to the hotel, the cark is 100m aways but as the crow flies, there are a number of steps to negotiate, I was able to carry the baggage but elderly people will struggle.
The front desk staff were friendly and helpful. The hotel is located near the bus and train station as well as a vaparetto stop. After we checked in we were taken to a seperate building. Far removed from the actual hotel. The alternate building had no facilities and the free wifi rarely worked. I had to walk back to the actual hotel in order to use the wifi. The bed could not have been more uncomfortable. The entire set up felt very unsafe.
Location on Grand Canal Venice - romantic No Coffee Tea Facilities in room
The hotel is quaint with traditional furnishings and decor. Its location right on the Piazzale Roma is excellent if you don't want to stay right on St Marks Square. Very accessible to the seaport, train bus and vaporetto terminals. Was excellent for us coming in by ship and out by bus to the airport.
Perfect location if you don't want to haul bags. next to bus station and across the walking bridge from the train station. Great breakfast included. Sheets scratchy.
We both liked the convenience,near to railway station, Venice centre,bus & coach services,if needed. Exellent and interesting views of canals.Also from our outdoor terrace at the top of hotel theview of city
the location was really great, quiet and very close to train and bus stations made it very accessible, also right beside grand canal nothing, it was perfect
We could park our bikes in the hotel parking area. Close to shuttle services.
excellent breakfast buffet, friendly and helpful staff We wish they had told us we could walk to the hotel from the train station versus having to pay 6 Euros per person for a 2 minute trip across a canal. Also it is good to know ahead of time that it is on the outskirts of the Grand Canal so it is a good 45 minute walk to St. Mark's Plaza - - we didn't let it bother us - exploring the city by foot was an adventure - but it would have been nice to know ahead of time.
Despite the room was single, it was large and cosy. The breakfast was not so rich, but fresh and delicious.Location-excellent. The problem with mosquitos.
Great location, price and staff. Ideal for first-time solo travelers. N/A.
excellent position, very next to the train station. (in Venice this has the greatest value!) I would have appreciate to have little bit warmer bed covers, due to the autumn temperature.
Location No courtesy. Very uptight Won't give an extra map next day.
During heavy rains and rising waters in St. Mark's Square we relocated here from our hotel so we wouldn't have to drag our bags through the water to make an early am train. We did not expect luxury or pampering. The price was right and the proximity to the sl train station and vaporetto was perfect. The staff treated us cordially and fair. There is no elevator. If you have trouble with steep stairs, this is not the hotel for you. The lobby area (where the internet reception is best) is positively filthy. No room safe.
It had a perfect location to the station/bus station and also the centre of Venice. Room was very big, but shower was small.. the bathroom was abit small - but it was good..
Room was a lovely size and better in real life than appeared in the photos. Staff were friendly and pleasant. Location was fantastic and price very good considering this! Could have done with some music or tv in background during breakfast - very silent especially as we were often only people eating.
It was better than being home. Incredibly sincere and friendly dialogue with hotel staff. Nice hospitality.
The proximity to the center of Venezia
The view from the balcony was excellent and the bedroom one of the best we have ever stayed in.
great location.being able to sit outside on balcony overlooking grand canal shower not good enough for any room let alone superior room
The owner was very helpful and had excellent restaurant recommendations! Our room had a wonderful view of Rialto bridge and the Grand Canal...with a balcony just steps outside our door. Thank you!!
The hotel was clean and located close to main road. The staff was friendly and helpful. There was construction next door but not with the hotel. It started at 8:30 a.m. and ended at normal hours. It wasn't that and won't last forever.
Very good breakfast, and there was a free use computer that enabled e-mail comms if needed 24 hrs / day. The staff were very helpful. It is in a quiet area but close enough for seeing the sites.
The location is very good since you have in the middle of island and have access to everywhere you need to go, Staff were very friendly and supportive, very small and cozy lobby, excellent breakfast, fresh and clean. This was my first trip to Venice but i will choose the same hotel for sure. the mattresses needed to be changed in a short time.
The quiet location was perfect with all the major attractions of Venice within easy reach. The staff were excellent from the welcome on arrival to booking a taxi for our final departure, nothing was too much trouble. Our room was first class and the ambience and quality of the hotel helped to make our stay, every thing we hoped for.
Very good hotel. Nice staff, pleasant interior in Venetian style, clean rooms, quite good location. During our stay the air conditioner went out of work in our room, and the hotel was fully booked. They proposed to change the room only the second day, so the first night was very hot ((
Our room was very small in fact claustrophobic. It certainly did not appear to be value for money!! Also there are very thin walls between each room. One morning we were awake very early because the people in the rooms next door were talking and it was possible to hear everything that they were saying!!
extremely poor breakfast, fried eggs were not fresh ((((
We thought the hotel was lovely, the staff were really pleasant and the location for us was great, close to everything but one street back meant no noise overnight. We were upgraded as it was a birthday celebration which was a really lovely touch no
The hotel staff were extremely friendly and helpful. The location of the hotel is in a nice quiet area, so it is a great place to relax after sight-seeing in crowded Venice! Our room was very clean and comfortable.
badly restored once beautiful palazzo. cheap furniture, small bathroom. poor breakfast, especially croassants. moody waitress. too expensive for what it is.
The staff were very helpful and polite. Location excellent. Also very clean
The building archetecture suggested it had been a part of a monastery joined to a large church nextdoor with lots of bells. The bells do ring. The hotel has a beautiful courtyard that our room looked onto. The room was clean and nicely furnished. Your information should note the hotel does not have an elevator. Hotel staff carries luggage to your room, however.
The hotel staff were wonderful-extremely friendly-they treated us like we were at a five star hotel-they took our bags to our rooms and any time we needed anything they brought it to our room immediately, I Love this hotel.The Breakfast was super! The location is just a quick 2 minute walk from the train station. they even told us a back way to get there so that we didn't have to use the stairs in front of the train station. I was travelling with my freinds and my mother and we had a blast. Mirko at the front desk was so great-we all want to go back to just to see him-well and to shop too! You must stay at this hotel! The newer the rooms-the supperior ones-are beautiful-wood beams on the celing and a jucuzzi tub . super hotel They do not have elevators-I was travelling with my mother who could not go up and down stairs , But they made wonderful accommodation for us and gave us a bigger room on the bottom floor.
staff were helpful and efficent, the location was excellant to train station etc. breakfast room could be cleaner,bedroom needed to be dusted more attention to detail required
Staff at front desk very helpful and friendly the breakfasts! Hard-boiled eggs were soft-boiled and surprised many guests when they cracked them open. Croissants were burnt, coffee was put out in glass pitcher, not heated and tables were cleaned very slowly, a real disappointment.
We were promised that the bathroom door would be fixed and this never happened which was dissappointing.
Hotel Abbazia is just two minutes away from Santa Lucia train station, and the Ferrovia vaporetto (water bus) station is even closer. You can catch a ride on the vaporetto from there any time day or night to San Marco or anywhere you want, or you can just cross the "Ponte dei Scalzi" on Canal Grande and walk your way from there. The hotel entrance is tucked away inside a small alley, and you might have to ask for directions if it is your first time in Venice, but it should be easy for you to find. As for the hotel itself, it is really a charming hotel, and the staff, lead by the manager Alvise Vianello, are the friendliest and most charming staff you would ever counter. The are welcoming and accommodating that you'd feel right at home when you are there. The room itself was very nice and well maintained, it is of a good size, and has all the needed amenities. The bathroom was also clean and of a good size. The hotel also has Wi-Fi and it's free of charge for the guests. The breakfast was basic, and actually was of the widest varieties that we've experienced in our 6 cities Italian adventure, but again, breakfast is not exactly Italy's biggest export. We loved our stay in the hotel Abbazia, and we loved the kindness of its staff, and if we ever went back to Venice, I'd make sure to stay there again. The shower handler was broken, but it was not really an issue for me.
Friendly and helpful staff, somewhere to leave your bags before and after your stay, small courtyard garden, excellent location close to the station, sound of the nearby monastery bells, reasonably priced drinks in the very comfortable bar No
The hotel is perfectly located (close to the train station and to the bus station, making it convenient for a city-trip) and on walking distance from the city-centre. Staff is quite helpful and very nice.
The reception staff were fantastic.
Friendly staff, we stayed there to be near the bus / train station for an early start. Clean comfortable rooms.
very nice interior design,(venetian style) especially the restaurant,little but nice room there is a two big problems :1. heating system make noise all night and you can't stop him (you must drink serious for a good repose). 2.water smells of "canaletto sea-water" only in this hotel in Venice (we change hotel next day and this problem disappeared !)
I would definately go back to Hotel Belle Epoque, its a lovely antique hotel and our room was spacious and very different to anywhere we have stayed before
The good location, which is very close to train station and the main garages in the city.
The friendliness and helpful staff of the hotel.
Location was great for access to Venice shopping and restaurants. Hotel was very pretty. Free breakfast was delicious. I enjoyed every aspect of our stay.
Very close to the train station. If you like hot showers this might not be for you. I showered at various times 7am, 9am and 3pm and the temperature was constant but only just warm enough to shower.
Convenient location near train station and nice hotel staff. Old and dusty maybe.. Didn't seem as clean as one would hope.
Really beautiful hotel, top class, ideal location, close to shops, pharmacy, eating areas, main ferry point and gondola rides, station. breakfast was nice. Double bed was two single beds put together. A little on the expensive side but its Venice.
Fabulous location, could walk everywhere. Next to Station and only a couple of minutes from Piazza Roma. Lovely decor and rooms furnished in typical Venetian grandeur. Breakfast was good for this level hotel. Air conditioners not operating in rooms. Staff while helpful were not very friendly, not the reception staff or the breakfast staff.
Very silent and clean The staff was very unfriendly; especially at the reception desk
I enjoyed the location ,it was an old villa,but very clean rooms.It was an easy walk to most attraction places in the city. The staff was very nice ,helpful and friendly , Marko at reception was amazing and helped me for all information need it. Price was very reasonable. Internal garden for breakfast very nice, with good breakfast food. Hotel not noisy at all ,everything was amazing,i would highly recommend it and i hope to stay there again. The room was small but adequate.