Would you like to save as your currency permanently or for this visit only?
Great location, 600 feet from train station . Old building ( this is a very old city ) but makes you feel as though you have gone back in time . Great food , service excellent. Front desk guys can be a little stuffy , but they upgraded us at no charge . Beds could be queen or king , the 2 single beds are a joke . Pushing them together is pointless. A romantic hotel in one of the best cities on earth , should have bigger beds .
When a staff brought my luggage up, I gave 1 euro, it may not be much, but I researched that you do not tip in Europe in general. Staff made sarcastic comments which was very rude. I will not go back here for this one guy, I was ripped off quite a bit in europe, so research and be firm to say "NO" when they ask for more money or tip.
Everything, it was charming. No points at all.
Service was good Cost of mini bar and breakfast was not freshly cooked
Apparently an old German consulate building... An excellent location on the Grand Canal, two steps from Ca d'Oro vaporetto stop. Very comfortable room with a private patio... No view from the room- but who cares - just go up to the roof terrace and have a drink admiring one of the best views in Venice. Friendly staff... Good brieckfast.. Good choice. Almost nothing - just a few bulbs and bits and pieces in the room need to be taken care of.
The central location. Friendliness and efficiency of staff. Had to pay for use of tea and coffee bags in the room.
Breakfast was great and the location was very good. The room was very small and the bathroom didn't have a shower curtain.
The hotel was central located, quiet and clean. Unfortunately this is not a four and a half star hotel!!! by neither standards! the rooms are not up to that standard, breakfast is not either, internet is poorly working; only the price is 4.5 stars; also using the pool in the garden is possible only for 5 euros per day...
Clean, quiet, and we'll run hotel in a great location. Nothing to say.
This was our last booking on a three week trip and it is off the beaten path which is nice as there are WAY less tourists than in other parts of Venice, but it is still close to everything. The staff was amazing and the breakfast and afternoon happy hour was a treat. Our room looked beautiful. While our room "looked" beautiful, it was anything but. The bed was possibly the least comfortable bed I have ever slept in and the pillows were like 2 inch foam. As is normal with old buildings in Venice, there is some settling but the floors in this room were drastically slanted. Everything smelled of mildew which some say is typical for Venice but this was my third trip in a variety of old hotels in Venice and I have never smelled that before. Additionally, each room (living room and bed room) had a variety of electrical control panels on the walls that were ridiculously confusing, especially when you just want to turn off a lamp.
Situated in a more residential part of town - but only 10 - 15 min walk to all main attractions this hotel was awesome. Staff were ridiculously friendly. Place is like a 5 star hotel. Completely renovated - all high tech switches in the rooms. Extremely cheap for what you get. Will be only place I stay in Venice from now on! Nothing
Friendly staff, nice & cosy room, close enough to most of the interesting locations and happenings (walking distance), but far enough from it for a good night sleep.
The breakfast is wonderful and I loved our room. We got one king sized bed, but there were two floors and it resembled a cozy cabin type! It was great! It's a bit of a far walk from all of the touristy things, but that't not necessarily a bad thing
Nice location in the ghetto of Venice Very expensive internet. Staff not always helpful or friendly. Rooms are very dark.
The Service of the desk manager was outstanding
We spend two nights in this hotel. The room was not clean and was very small and smelly. there was not even room for luggage in the room. The worst part was on the first night hotel fire alarm went off and we had to evacuate our room. There was only one staff working at night and he didn't know what was the issue and the alarm was on for the whole night. He couldn't confirm if it was a false alarm and we could go back to our room safely! so we had to stay up in hotel lobby for the whole night!!! What bothered me most was hotel manager didn't show up at all and he didn't even sent anyone to help that one staff. Even the next day when I ask to have a chat with hotel manager they said he doesn't have time for this and I can write a letter to him!!! They didn't give us any compensation for ruining our holiday and I found the manager very rude.
excellent breakfast buffet, friendly and helpful staff We wish they had told us we could walk to the hotel from the train station versus having to pay 6 Euros per person for a 2 minute trip across a canal. Also it is good to know ahead of time that it is on the outskirts of the Grand Canal so it is a good 45 minute walk to St. Mark's Plaza - - we didn't let it bother us - exploring the city by foot was an adventure - but it would have been nice to know ahead of time.
The front desk staff were friendly and helpful. The hotel is located near the bus and train station as well as a vaparetto stop. After we checked in we were taken to a seperate building. Far removed from the actual hotel. The alternate building had no facilities and the free wifi rarely worked. I had to walk back to the actual hotel in order to use the wifi. The bed could not have been more uncomfortable. The entire set up felt very unsafe.
The staff were fantastic, very helpfull and friendly. The room was exactly what we expected. Will return there again on our next trip to Venice.
Convenience place but very quiet. We were relax during stay. Breakfast is tasty and you can eat at beautiful courtyard.
The hotel was clean and located close to main road. The staff was friendly and helpful. There was construction next door but not with the hotel. It started at 8:30 a.m. and ended at normal hours. It wasn't that and won't last forever.
badly restored once beautiful palazzo. cheap furniture, small bathroom. poor breakfast, especially croassants. moody waitress. too expensive for what it is.
It was better than being home. Incredibly sincere and friendly dialogue with hotel staff. Nice hospitality.
Room was a lovely size and better in real life than appeared in the photos. Staff were friendly and pleasant. Location was fantastic and price very good considering this! Could have done with some music or tv in background during breakfast - very silent especially as we were often only people eating.
The hotel staff were wonderful-extremely friendly-they treated us like we were at a five star hotel-they took our bags to our rooms and any time we needed anything they brought it to our room immediately, I Love this hotel.The Breakfast was super! The location is just a quick 2 minute walk from the train station. they even told us a back way to get there so that we didn't have to use the stairs in front of the train station. I was travelling with my freinds and my mother and we had a blast. Mirko at the front desk was so great-we all want to go back to just to see him-well and to shop too! You must stay at this hotel! The newer the rooms-the supperior ones-are beautiful-wood beams on the celing and a jucuzzi tub . super hotel They do not have elevators-I was travelling with my mother who could not go up and down stairs , But they made wonderful accommodation for us and gave us a bigger room on the bottom floor.
The hotel staff were wonderful-extremely friendly-they treated us like we were at a five star hotel-they took our bags to our rooms and any time we needed anything they brought it to our room immediately, I Love this hotel.The Breakfast was super! The location is just a quick 2 minute walk from the train station. they even told us a back way to get there so that we didn't have to use the stairs in front of the train station. I was travelling with my freinds and my mother and we had a blast. Mirko at the front desk was so great-we all want to go back to just to see him-well and to shop too! You must stay at this hotel! The newer the rooms-the supperior ones-are beautiful-wood beams on the celing and a jucuzzi tub . super hotel We were promised that the bathroom door would be fixed and this never happened which was dissappointing.
Location was great for access to Venice shopping and restaurants. Hotel was very pretty. Free breakfast was delicious. I enjoyed every aspect of our stay.
very nice interior design,(venetian style) especially the restaurant,little but nice room there is a two big problems :1. heating system make noise all night and you can't stop him (you must drink serious for a good repose). 2.water smells of "canaletto sea-water" only in this hotel in Venice (we change hotel next day and this problem disappeared !)
Loved everything. Wasnt expecting how "posh" it would be. Worth the money. Good breakfast, powerful shower, clean and the view at breakfast. The terrace at evening is only for booked sit down meals and we went at just gone 10pm for a drink as only a couple of tables were being used and even though the drinks would have cost use €20 they turned us away as meals only. Also I know its petty but the coffee at breakfast was cheap quality not nice at all for saying its Italy.
great location, good service hotel look great until you get to the room. bathroom needs to update.