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Central location. Room size. Friendly staff.
Excellent location and standard of room
Excellent bed, great location Little daylight - but inevitable for much of Venice
Newly renovated and very clean Still under renovations. Thin walls and poor/dim lighting at night (they are sensor lights)
Rooms were a good size, fantastic location and very comfortable. perfect for a short stay you were in the middle of every thing. Some people may find it a bit hard to find.
staff not helpful, from outside the hotel doesn't look good and one of the rooms was very smelly.
delightful quiet part of Venice, very helpful staff - Umberto met us at the vaporetto stop and helped us get our bags to the hotel. The room was gorgeous with beautiful canopied bed and large bathroom all just completed. no breakfast as hotel is not completed yet
Emplacement, room and quietness
Great Hotel- staff was very friendly. Looked like nothing from the outside- so lucky to find it but absolutely pleasant stay.
This is a charming old hotel that has been completely renovated. The owner was charming and very helpful. Our upgraded room was particularly nice.
We loved the quant atmosphere of the hotel as well as the privacy we were given. It was in a great location to walk anywhere really in Venice. The service was excellent and helpful. The room was just the right size with a great view of a garden. We still had a Venice experience at an affordable cost. The first night the room was very cold and the pillows aren't the most comfortable but they aren't the worst.
Large room, comfortable bed and good loacation WIFI should be included in the fee.
Hotel employe were extremely helpful. Breakfast was delivered to our room. The coffee was great, served with warmed milk. One night we wanted pizza in our room. When we asked hotel employee where to get one, ordered it for us and brought it
The location was as reported, so convenient to the train station. Truly a 5-8 minute walk. We dealt with Marie Aurora during our visit and she couldn't have been more welcoming or gracious. She treated us like we were family. The room was lovely. European pillows are a little thin for us. Wish that we could have had one more pillow in the room.
Cleanliness, decoration of the room, mixture of old and new furnishings. Very well heated, maybe slightly too warm! Great roof terrace and a bottle of free processo per room.
The hotel is in a great location – 10 min stroll to piazza San Marco and the Rialto. The roof top terrace was fantastic for relaxing in the evening. The staff were fantastically helpful – they made great recommendations for restaurants and took care of the reservations. We had difficulty finding the hotel as there is no sign.
The timeless atmosphere that it seemed to have
Bathroom recently renovated with high quality fittings. Airconditioning in room was excellent and very welcome in the Venice heat. Breakfast good including cereal, fruit and juice. Room cleaning done well but was missed on one day. Lots of stairs to climb difficult with heavy bags. Bathroom had a low ceiling around 5' 6" which was very very difficult to manage as I'm 6' 3" tall. This was not mentioned in the listing, which would have allowed me to choose another hotel. Still some gaps in service and staff knowledge in what appears to be a new hotel setup - eg unable to give me a receipt for my payment.