room, the staff, and the location were all great nothing
Spacious room Delivery charges for room services
perfect, with a first class concierge service
Totally I evaluate this hotel better than Grace Hotel nearby. Hotel's dining, serving Indian dishes every night is bit tiresome for the guest staying 10 days like me.
Excellent central location, walkable to harbour and train station and monorail close by. 14 dollar by train to airport
Clan/tidy room Reception staff not particularly friendly
We enjoyed Sidney for WYD 2008 No. It was very comfortable.
Central location difficult for car unloading in market street and small street lobby
location was great, the room was beautiful, friendly staff
The location and the staff are about the only likeable characteristics of this hotel. I paid $249 for an Advantage room requsted 2 double beds only to be told on checkin that the room only had one double bed. I then had to pay $50 to upgrade to an Executive room (a better room apparently) I failed to see the value which also included free drinks at the bar from 5.30-7.30 and breakfast which was the worst I have experienced at any hotel.
Very good, spacious bathrooms with a separate shower. Overall, hotels in Sydney are quite expensive.
We really enjoyed every second of our stay and we highly recomend this hotel to any one going to Sydney
Location was fabulous. Harbour view a real bonus for country visitors. Luxury at an affordable price. Friendly helpful staff. A little disappointed two members of hotel staff unable to point us in direction of a very well known nearby seafood restaurant. In fact when finally assisted by a doorman we ended up walking 30 mins out of the way when restaurant was in fact a a simple short walk of between 5 -10 mins away from Four Seasons.
The welcome at the hotel and particularly at Reception was most impressive. Every staff member I encountered was so professional and friendly. For the price of the buffet breakfast, I have certainly enjoyed better in Sydney city hotels and as I was entertaining a guest one morning, I was a little disappointed with the presentation and the selection.
Excellent location; friendly hotel stuff; very comfortable room.
centre of city Disappointed at being given a ‘Smokers’ room. Were not asked what our preference was regards smokers or non smokers at reception. We assumed, wrongly, that we would be given a non smoking room.
the harbour view from the room
location they were working on the room next to mine and it was quite noisy
Stunning views of Opera House,Harbour and Bridge.Great position from which to explore city.Friendly and helpful staff. Nothing,we had a wonderful stay.
comfy bed, good breakfast buffet, friendly and helpful staff very small rooms, not also spotless clean (bathroom), not much bath products, no fresh bottle of water, no slippers etc.....
I've been coming to Sydney my whole life, and always wanted to stay somewhere with a harbour view. (Family lives way out of town.) This was the ultimate harbour experience, waking up to the sunrise over the Sydney Opera House is something I will never forget. Spent more time in a hotel room than in any other, just watching the view. Staff were friendly and very accommodating without being either sycophantic or condascending, top job all round.
Every member of staff we encountered was courteous and helpful. The rooms were well appointed & clean and the bed very comfortable. We wanted to extend our stay and the hotel made this very easy.
Central location, close to shopping, entertainment, food etc. Additional request included in booking request was not actioned - or even acknowledged. When requested, was acted upon poorly.
was pleasantly surprised at the amount of applicances we got for a studio room. perfect location. 24hr reception i believe.
Staff, rooms facilities were excellent and I would recommend this hotel to family and friends.
Professionalism of staff. Twinings teabags. Good sound insulation from other rooms. Beeping noise from a nearby garage roller door or something similar. Our room smelt of cigarette smoke and there was an unemptied ashtray on the balcony so we asked to be moved, this was professionally handled by reception desk. Saw one staff member lighting up a cigarette within a metre of front door of hotel one evening, and it is supposed to be a non-smoking hotel.
Good location. Staff were friendly and helpful. Room was large and comfortable.
Excellent location with very comfortable accomodations for a family.
The location of the hotel was great. The Mantra 2 is located on George St., which is the main street in downtown city. The hotel is located less than three blocks from the Opera house, ferry port, the rocks, and Coles supermarket. What a place, what a staff!
ordered room service for myself and friends on my 2nd night. The food was so bad I did not eat or drink anything further during my 10 day stay.
convenient location housekeeping staff knocking at 9am on the day of check out?!
The staff were great the location was great. The oven and the dishwasher was covered in mould. We did not use the kitchen as it was very dirty, the bathrrom was not that clean neither.
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
Quality hotel. Valet parking was efficient, rooms were as advertised i.e. clean, modern with a relaxing feel air-conditioning noisy when actually trying to fall asleep
Excellent location Clean and comfortable rooms Room service was ok, but not great tasting Movies list was limited
The spa was out of order for our last day
TV in the shower! Nothing
Good customer service. Slightly long check in time.
We have never stay in a luxry hotel before and decide after being together for 34 years it would be nice
Gym and Executive floor accessorites Nothing
Hotel staff were very helpful and catered to all needs, the location is excellent for shopping & night clubs.... and the best was the Buffet Breakfast
The courtesy of staff and its location The rooms are quite small and the drains in the showers don't work well
It was my wife's 60th birthday and the little extra touches they did made the stay all the better. Great Hotel.
Convenient location, clean, modern There was a significant construction project blocking the front entrance and the street in front of the hotel during our stay.
Free upgrade at check in to a room with a harbor view None
Staff very helpful No pool. No bath. Found an old shoe under the bed. Not so clean.
Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days. The poor positioning of the shower head and shelf must be a mistake. You need to stand flush against the wall to have a shower.
the location is good. You can explore the centre of Sydney easily by foot. I think it was quite expensive for the equipment which is very basic.
Room was clean and well laid out - design of room made it easy to use. The bed was very hard
we did not have far to walk to area ie shops,sydney opera house etc some where to get a drink in the evening at the lodge
close to shops and places of attractions
Stayed the night here in order to get to the airport for a morning flight. The room was clean, staff was friendly. Overall a good place to stay. Would definitely stay again. Like others have said, free wifi is a joke. Was able to download my email and that was it. Also, the elevators were pretty slow in the morning.
Poor hotel staff, poor service and rates not always as posted.
Good Location The first room i got had a very very bad smell that didn't go away ... the hotel stuff tried to put some machine there to get the smell out and it didn't work so i had to get another room.
The room was not very clean
the location Our bed was tiny. I am 5 foot 9 and my husband is 6 foot 2 and both of us had feet hanging over the edge. Very uncomfortable. It was also located right next to the vending machines which were noisy.
I loved that the hotel was such good value for Sydney city centre. The staff were really helpful and friendly and the room we stayed in was of a very high standard which was cleaned daily. Nothing
We were looking for somewhere close to public transport and also within walking distance of the shopping centre. Travelodge has both. We were very happy with our stay and the room was perfect. You must remember this is not luxury accomodation, it is convenient and affordable accomodation. The room was very clean and was serviced as well ( i did not expect that). For the price we paid I would give it 10/10. thank you for a wonderful easy time in a busy city. We chose this hotel for the rate and the location, its perfect.
Excellent location in Sydney. Good lunch special.
Great location but pretty basic accomodation. They would not allow early check in. No wi-fi in rooms.
Close proximity to metro station and that is it. The facility is dirty, Hallways were vacuumed maybe a year or longer away. Large pieces of trash remain in hallway for days. The room service is mediorcre. Literally, they only change towels and straighten the upper most layer of the bed. They do not even tuck the sheets in. They never vacuum the room or wipe surfaces. It is disgusting at this hotel. Cups and glasses used are rinsed. My tea cup remains stained with tea residue that can be easily wiped when I ran my finger over it. When I complained to the front desk, I was told that room service is sourced-out and that is why it is lacking (this is not my problem, I need a clean room). I would never ever ever stay at a travelogue again, and more specifically this hotel at Waynyard. It is very shocking that a hotel which costs a good amount of money is lacking that much.
The location of the hotel in relation to the other venues to which I was required to visit. This is not a dislike, more of an unpleasant observation. The room and corridors had an air of mustiness about them. Maybe as simple as the carpets need cleaning/freshening.
Convenience to city and rail network The TV was next to useless!
It had all the basics of a normal hotel, nothing special. I thought the staff were not very enthusiastic when I checked in. They just seem to be going through the motions.
Location was great. No WiFi access in rooms. Seemed to be charged for every little thing. Example: Internet access in the lobby business PCs cost $2 for 15 minutes of internet use.
the staff were very helpful,the food was good , the location was perfect for our purpose . no problems
the fact that it was central to what we wanted to do We did not stay long enough to make an judgments
The location!! It was only a short stroll to all the main attractions. We were not informed about a deposit prior to arriving and so that was an inconvenience for us. Other than that, it was perfect!
Staff, beds Room, ambience
Location centralized to many must see places in Sydney
clean comfortable room good location to CBD..the very friendly and competent staff theywere all very efficient .They made you feel welcome and such pleasant manners great staff nothing
This is a great hotel! We also stayed at the Intercontinental, but the The Grace is actually alot nicer. It has a unique ambience and feeling to it with the old building, mixed modern/classic interior and sublime staff.
Continuous hot water The pricing for 'room service' I find to be quite over priced and the service in the breakfast cafe area is very slow.
The King Single bed was soooo comfortable, Bar 77 was excellent and breakky was great Not really
the size of our room, the cleanness, the old fashion decor, easy to get to , in the middle of the city
Very good value for money - all was as expected. Rooftop pool a bonus. Grace cafe, staff and food fabulous.
Location was fantastic Everything was very clean and worked in both the rooms and the rest of the hotel Wifi was somewhat spotty and slow. Would have liked the fitness center to include a larger variety of items instead of just a few treadmills and some light weights
Very comfortable bed, room quiet although located on a busy road. Unable to change the temperature of the A/C which for us was too cold.
The men at the concierge went above and beyond to help us. I truly appreciate everything they did to make our stay pleasurable.
An excellent centrally positioned hotel which is comfortable, friendly and the cafe on the ground floor is great. Would like some packets of biscuits to have with a cup of tea in the room!
Staff were pleasant and very helpful especially when I relaised I had left something in my room, The room itself was medium in size but it was clean and the bed was very comfortable. The location was central especially to shopping and close to Darling Harbour.
Most comfortable bed in comparison to others including Sheraton on the Park. Staff were friendly and helpful. Being invited for drinks by the hotel.
Wonderful room Nothing
The hotel is ideally situated for visiting tourist attractions such as Circular Quay, the Rocks, the Bridge and the Opera House. Across the road from the hotel are the Botanical Gardens. This is a 5 star hotel and the interior and service reflects this, I did not eat at the hotel so am not sure whether meals are value for money, there are many restaurants and cafes close at hand to suit most budgets. The rooms are very spacious and well equipped, tea and coffee and fresh milk were replaced each day at no extra charge. Overall a very enjoyable stay. The only critisicism I had was that like most hotels the beds were rather hard.
the friendliness of the staff
All the staff were very professional and helpful. I had overpacked so needed to send home some items. They found a suitable box for me straight away (within 15 mintues) and brought it up to my room. They were also efficient in organising transport.
Large, well appointed rooms and bathrooms. Excellent staff, very responsive to your needs. Beautiful facility that was a comfort to return to after spending the day seeing the sights around Sydney. This hotel is in a perfect location, close to the opera house and ferries yet far enough away to be in a tranquil setting, across the street from the park. If we ever return to Sydney we wouldn't consider staying any place else. There was nothing not to like!
We thought it was terrific, great location, loved The Bar and staff We had issues with the staff cleaning our room who missed things and cosnsistently forgot to leave thinks lioke breakfast menus
Excellent location, staff and facilities. None
I liked the spacious, comfortable room size, the cozy atmosphere, the location of the hotel which makes it easy to explore Sydney's most famous attractions and the helpful and fast service at the reception/concierge desk. The service during breakfast was a bit slow, e.g getting coffee, refilling the buffet took very long.
The building is beautiful!!! Arranging a 12pm checkout to only be called at 1120am and asked what time we were leaving?!
Sumptous, extremely helpful and friendly staff, fabulous location, great food, relaxing bar, everyone so kind and genuine, comfortable bed Yes - did not like leaving!
We asked to hotel concierge for the morning call at 5:30am, but we did not get any phone call from the hotel concierge. Ii is indeed disaponted. I hardly miss the international fight.
friendly and helpful staff, good location
The staff were fantastic - very friendly without being stuffy from frontline to cleaning staff. Great location - right between central shopping & circular quay.
Proximity to Central Quay Bland decor
bed is old, sags in middle. Room is old, needs a refurb. "Atrium" means no view at all.
the hotel is ideally located with shops, attractions and ferries all within easy walking distance. Staff were very helpful. The breakfasts were superb. Room was very clean tidy and well maintained. Sound proofing was good. All the staff from the room ladies, concierge, doorman, reception, cooks and anyone else we encountered were so helpful and friendly.
Stayed at the Radisson for one night on our way inbound from Canada to Melbourne. Lovely hotel, in the heart of the CBD. Close to the Harbour and ferries, the Opera House, slight trek to Darling Harbour but very central. Rooms were clean, modern and spacious. Also, took advantage of the breakfast buffet before or flight the next morning which was quite good but pricey $25per. The porters were exceptional, always attentive and helpful with the baggage. Would definitely recommend this hotel. Only a couple of hiccups, we arrived in the morning and even though check in was at 3pm they said we could check in at 1130am. When we went to pick up our room keys they kept putting us off with “ready in 5 minutes” until noon. Just tell us noon, we would have gone for a walk. While we were waiting in the lounge for our room there was some construction going on in the restaurant, didn’t make for the best of atmospheres.
Convenient location to city attractions. Breakfast prices were way too high. I paid $158 U.S. dollars and the breakfast prices were $18 to $26 US dollars. Overall I enjoyed my stay as the room was clean, quiet and comfortable.
Service was excellent,staff very pleasant and helpful. Food was first class and reasonably priced. Nothing
CLOSE PROXIMITY TO ALL MAIN ATTRACTIONS.
The staff were very courteous.
Lovely room and great location. Upgraded, but that cost $60 per night. Nothing really, although room service meal was fairly ordinary.
The room No restaurant/breakfast in room
Required a bit of updating/modernisation. A little shabby. Pictures on Internet decieving.
we enjoyed the shopping....the hop on hop off bus was ok. your desk staff were helpfull and pleasant on everything was all fine
Room was clean and comfortable. Within walking distance to everything.
So central, could walk to a range of places. Easy to pick up a taxi. Can't think of any.
Staff were so nice and friendly and nothing was any trouble for them. Couldn't get shower to run hot; then shocked by the amount of water wasted in these showers.
I really really loved the hotels location. Great night life and close proximity to all the sights and hotspots in the Sydney area. It was easy to Get where we wanted to be by walking, or taxi. The only thing that I didn't like was when we checked into our hotel room, there was a McDonalds take out bag full of old eaten McDonalds food. It was gross
easy access to the shops trains darling harbor circular quay food outlets easy for our friends to find have mentioned this one before but shower is rather small even for average person and the taxi service across the road
Very centrally located! Excellent value for money!
The location was excellent and the view from the pool area great. Would have liked some pool towels available.The car parking was hard to find and very tight for larger cars.
Friendly and professional staff, lovely clean rooms and great location, close to all attractions but not loud or noisy at night time. The pool in the hotel is not heated, and as it is on the roof even though it was warm wather it was too cold to use. Also, we may have braved it and dealt with it being a bit cold however it clearly hadn't been cleaned in months as it was full of bugs, which ruled out us using it whatsoever. As this was one of the reasons we booked here it was a little disappointing, however not a massive issue really as we still had a lovely time.
The shower was fantastic (really important) and the shampoo gel etc very easy to access.
easy access to the City center, shops, Cafes, Restaurants, walk araunt the Harbour, Museum and the Rocks district and walking distands to all Buss lines
The food at the hotel is rather expensive....eat out, it's cheaper.
We were very impressed with the magnificent bed and pillows. And the courtesy and efficiency of the staff at the door, reception, and room service was terrific.
the location was just right for this occasion the room was comfortable, great view of the harbor and clean. the mattress was uncomfortable keep rolling into the middle and found it hard to roll back to the side room 2412
Its location to the event I was attending, would be a great flocation for tourists
Air conditing not working properly - still not cool after asking for attendance to problem Also - had to ask to have room floor cleaned
Quiet, modern, good eating options, central, spacious bathroom
Hotel staff were very helpful with any personal requests Everything came at a cost including the drinking water
that we got up-graded and the buffet breakfast was so delicious
Cleanliness of rooms. Good gym and pool facilities. Great bathroom. My room had a great view of city. Friends were also staying but their room had a poor view overlooking the office block opposite. Lifts and lobby slightly old fashioned but still clean and tidy.
AC in room didn't work which meant the room was either hot (with AC on) or stuffy. Tried opening window, but way too noisy outside. Result bad sleep, which isn't good when you need to work hard the next day - the point of staying in a 'good' hotel on a business trip is to enable you to be rested and ready for work.
Nothing special In the center of China Town. All night street music and monorail. It is not possible to have a rest after hard day.
The location and we were facilitated with an early check in. In paricular the guys on the lower ground floor who took our luggage when we checked out were just brilliant, really friendly and informative. Its a small thing but the base of the night stands were very dusty, and because I suffer from Athsma I am always aware of dust.
The location was very good. The bed was very comfortable
very central location yes the water in the evening was not hot, it was ok for a shower but when running a bath the temperature wasn't hot at all.
Staff was very friendly and accommodating. Location was in an area with lots of restaurant choices nearby. Rooms were clean and had all the amenities. Shower stall leaked into bathroom floor area. Pillows were very hard on the neck.
It is in a convenient location
We liked the restaurant, bar facilities, great bed and very helpful staff. The valet parking worked well and when I had left something in the car I found the staff very helpful. I believe it was overpriced for the standard of the room size and facilities.
Hotel and room had everything we required, a pity it is on such a busy street. Staff, particularly at breakfast did not seem to be organised, in fact breakfast on the first two mornings were a disaster, with waiting times of upto 20 minutes for hot food at the buffet and they were continually running out of bread, fruit juices and crockery, seemingly due to the lack of staff & organisation.
Good location in the CBD of Sydney, surrounded by shops and restaurants. Room not very big and not very modern. No view at all from my room, despite the high floor (19th).
The concierge service is exceptional. The room was tidy. The location could be slightly better but good overall.
Staffs are very kind and considerate. They made us feel welcome and confortable.
Location. Friendly Staff. Apartment design & View.
The staff were nice Room wasn't as nice as the pictures on the website! The design wasn't very welcoming or comfortable, the view wasn't nice either.
It was close proximity for shopping and where we chose to dine. We thought the views were going to be better.
Very nice facilities, nice location Very high charge for internet access ($25 day). There's no need for this kind of gouge at a facility like this.
It was a beautiful and a lovely room and wonderful staff. I lovedmit all
Very comfortable room, great facilities and friendly helpfull staff, great location.
I enjoyed all that was offered ,I loved the view from our suite and the design and luxury of the rooms.
The location offered a good balance between access to city centre shopping and to beaches and beyond via transport hubs
The fact it was self contained with everything you would need and came with all the things i was looking in a hotel for the weekend which other's did not offer. Did not like the bed, was too soft and often too warm with two people sleeping in the bed together.
Easy and friendly check in. Comfortable rooms and beds. On checking out we asked if we could leave the car in their car park for a few more hours whilst we went for brunch and shopped and this was not a problem which I was very impressed with.
Buffet breakfast was good and the waiters were very warm / friendly. Had to wait over 1 hour for room to be available. The hot water system constantly ran out of water.
The locotion of the hotel, as everything was close by.
The staff were great. The room was just what we needed for our city stay. The beds were comfortable & the kids loved the pool. Breakfast each morning was fantastic.
location and staff
Friendly helpful staff
large clean room, nice bathroom shower only,staff excellent
All service and staff were good
The staff excellent. Any information you needed they were always willing to help and suggested the best way to get anywhere without having to pay outrageous prices. Gareth was outstanding. Always cheerful, friendly,very helpful and always made sure he asked how your day had been and if you had enjoyed your stay. Outstanding. If I did have to say 1 thing it would be only minor and that was the spa is way to hot 37/39, even in winter. Maybe 30/32. A few people did comment on how hot it was.
We very much liked the location of the Radission Hotel & Suites. The parking service offered by the hotel is a hugh plus. Check in was very efficient with room size and comfort a real surprise. For such a central city location city/traffic noise was never a problem. Try it - you'll like
Found the staff very helpful and hotel close to Darling Harbour
The staff went out of their way to help us (we arrived to check in at 9am) by holding our bags, guiding us to cafes and endeavoring to get our room ready as early as possible. Then we got late checkout. Excellent! No on site laundry (except in certain rooms).
rooms had plenty of space.it was very quiet. bed comfortable. balony was great. located so close to city and darling harbour.staff were so helpful.
The localation was excellent and the staff were very friendly and helpfull, it was also verty affordable The only bad thing I could say about the room was it was a little on the small side
It was clean, the staff were very helpful. Within walking distance to most places.
location is ideal
This apartment hotel was well equipped and conveniently located in easy walking distance between Darling Harbour with all its restaurants and attractions and the main city shopping precinct. The Lime Cafe was very reasonably priced and provided room service.
Room was perfect for our 4 day stay in Sydney..close to everything and its nice to have a kitchen and windows/doors you can open. Nothing really except maybe a smile etc from the reception staff wouldn't go astray..
Location to Darling Harbour
Close to all city experiences (opera house, shops, restaurants etc) Asked for 2 single beds, rather than queen/double, but none available. Windows were dirty. No outlook - we had a grand 1 bedroom apt. TV was small and old fashioned
It was amazing place, SOOOOOO close to the Harbour. Clean and staff very helpful.