Cons (-) AC stopped working in middle of the night. We alerted staff the next day and the t was fixed while we were away. We never had hot water at the bathroom sink. In fairness, we never notified the staff about the problem.
4 stars
Novotel Sydney on Darling Harbour
Photos of Novotel Sydney on Darling Harbour
Overview
Situated in Sydney CBD, this hotel is a 10-minute walk to Star Sydney Casino and the Australian National Maritime Museum. Surrounded by local bars and restaurants, it is within walking distance from The Star MLR Station.
Luggage storage, a 24-hour reception and a wake-up service are just some of the available services at Novotel Sydney on Darling Harbour. Recreational facilities include a swimming pool and outdoor tennis courts. Also on offer to guests are a 24-hour business centre, meeting rooms and an airport shuttle.
Equipped to ensure an enjoyable stay, rooms provide a mini bar, a seating area and a refrigerator. All are air conditioned and offer a sofa bed, a bathtub and an alarm clock.
Novotel Darling Harbor features both restaurant and bar where guests can relax of an evening.
Tourist attractions near Novotel Darling Harbour include George Street, Sydney and Queen Victoria Building. Situated within a five-minute walk is Darling Harbour.
Latest deals for Novotel Sydney on Darling Harbour
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Novotel Sydney on Darling Harbour
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Dining area
- Dining table
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
General
- Window
- Family rooms
- Interconnected room(s) available
- Storage available
- Quiet street view
- Seating area
- Soundproofing
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Accessibility and suitability
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Parking
- Shuttle service (additional charge)
- Airport shuttle
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
- Terrace/Patio
Things to do
- Casino
- Game room
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness centre
- Tennis
Pool
- Outdoor pool
- Pool towels
Health and safety
- Daily housekeeping
Reviews of Novotel Sydney on Darling Harbour
8.0
Very good
2973 verified ratings
Wonderful
1280
Very good
544
Good
527
Okay
201
Fair
229
Mediocre
88
Poor
104
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near Darling Harbour, making it convenient for dining and sightseeing. However, many expressed dissatisfaction with the cleanliness of the rooms and common areas, reporting issues such as unpleasant odors and unaddressed messes. Service quality was also a concern, with several guests noting unresponsive staff and inadequate support during their stay. Overall, while the location received high praise, the hotel fell short in maintaining cleanliness and providing satisfactory service.AI-generated from customer reviews
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Score by provider
8 out of 10
45 reviews
7.7 out of 10
1 review
All reviews
Pros (+) Just the receptionists - guy who took my feedback when I checked out and seemed sincerely upset that I had a bad experience and the lady receptionist who produced the bedroom slippers when housekeeping rudely said there was none. Other than that, I was totally ripped off. I know the holidays bring volume, but the hotel should've been prepared for that. If you can't handle it, don't book additional...
Cons (-) Booked this for NYE, our first time in Sydney, Australia, at that. Paid a hefty AUD3000 given the holiday and received a rude response with no explanation on the first night from housekeeping when I requested for bedroom slippers. Was told they ran out but reception managed to produce 2 pairs the next morning for me (reception was actually quite helpful). Used, empty glasses, utensils were left on...
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Pros (+) Friendly staff, nice food, great location.
Cons (-) Shouldn't have to pay for internet access or parking.
Location
100 Murray Street, Sydney, NSW 2009
What's nearby
- Australian National Maritime Museum350 m
- Darling Harbour0.5 km
- Star Casino0.5 km
- George Street0.9 km
- Sydney Tower1.1 km
- Hyde Park1.3 km
- St Mary's Cathedral1.5 km
- Circular Quay1.8 km
- University of Sydney2 km
- Sydney Opera House2.4 km
- Kings Cross2.5 km
- Sydney Harbour Bridge2.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Novotel Sydney on Darling Harbour
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | RM 836 |
Average price (weekend night) | RM 1,239 |
When to book a room at Novotel Sydney on Darling Harbour
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Novotel Sydney on Darling Harbour
FAQs when booking at Novotel Sydney on Darling Harbour
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Value for money | 7.7 |
|---|---|
Distance to city centre | 1.1 km |
Nearest airport | Sydney Kingsford Smith |
Distance to airport | 7.7 km |