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61-101 Phillip Street, Sydney, NSW
0.6 km from
The Hotel is fantastic. The staff are very friendly. Quick Check-in, and even checkout. Love receiving my receipt via email. Room was a good size, bed very comfortable, and room was quiet. TV reception is poor, but not that important.
Location was fantastic The rooms were small, didn't smell good and were generally well below what you would expect for Sofitel standards (and in the centre of Sydney). There are many other city hotels much better standard at the same price. I won't be staying there again.
Horizon Club views Excellent staff Having to leave
Great hotel location affording some rooms great views. Excellent bathrooms, comfortable beds. Lots of people obviously love it - maybe it helps if you upgrade to the Horizons Club, though I don't see why you should have to, especially as these rates not always on offer. Reception shambolic: no welcome, no porter, no offer of help with bags, no offer to join loyalty programme, told me the Shangri-La in Singapore is tired and needs updating! No apology for not correctly processing reservation. Horrible view of motorway toll booths. Annoying things in the bedroom like unplugged lamps, missing glasses, grubby hotel directory. Food and beverage not good. Saturday night the locals all book up the top floor restaurant and fill up the adjacent bar. Reserve days in advance or you have no chance. For a drink this leaves the Lobby Bar. Neon-lit chilled food cabinet, no music, no atmosphere, bright lighting. Nasty. Only available food outlet The Cafe. Horrible buffet. Dreadful, expensive, over-rated.
I've been coming to Sydney my whole life, and always wanted to stay somewhere with a harbour view. (Family lives way out of town.) This was the ultimate harbour experience, waking up to the sunrise over the Sydney Opera House is something I will never forget. Spent more time in a hotel room than in any other, just watching the view. Staff were friendly and very accommodating without being either sycophantic or condascending, top job all round.
comfy bed, good breakfast buffet, friendly and helpful staff very small rooms, not also spotless clean (bathroom), not much bath products, no fresh bottle of water, no slippers etc.....
We really loved everything until our problem at the checkout. We had requested a car to the airport to be scheduled. We stopped at the luggage arrival desk the day before. It was written down but i think no one ever called the car service. There were 4 of us with large luggage so my son had to run down the ramp into the street to flag down 2 taxis..... The international terminal airport was VERY busy and we came close to arriving too late for our flight
The quality of the staff in the foyer lunch?coffee area. The room smelt a little of smoke. The ice was delivered to the room when we were out for the evening and had melted by the time we had returned - and wanted to use it.
Booking was for three adults but only allowed two complement breakfast. A bit strange.
The hotel is a construction site. Hotel not worthy of its rating. Four seasons and comparably located and priced hotels infinitely better. Beds uncomfortable, room not vacuumed
We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again!
We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again! bed is old, sags in middle. Room is old, needs a refurb. "Atrium" means no view at all.
Very large rooms and bathrooms, a lot of counter space, every room amenity we prefer. Best customer service was they suggested we could use showers in their gym/sauna/pool area when we arrived at 8:00 am after a 15-hour flight. Made such a difference in our day! And they got our room ready by noon, too. And the location can't be beat. This hotel has an "Old English" vibe so if you want a young, hip vibe it's not for you. But if you want to be able to walk to the Circular Quay, Opera House, Royal Boranical Garden, ferries, the Rocks neighborhood, and a train station, it's excellent.
The hotel is ideally situated for visiting tourist attractions such as Circular Quay, the Rocks, the Bridge and the Opera House. Across the road from the hotel are the Botanical Gardens. This is a 5 star hotel and the interior and service reflects this, I did not eat at the hotel so am not sure whether meals are value for money, there are many restaurants and cafes close at hand to suit most budgets. The rooms are very spacious and well equipped, tea and coffee and fresh milk were replaced each day at no extra charge. Overall a very enjoyable stay. The only critisicism I had was that like most hotels the beds were rather hard.
I loved the decore, very welcoming, just lovely
Staff was very friendly and helpful and rom comfortable except for noise. Hotel can be quite noisy. We were on 5th floor and still heard music from a bar. Also, heard noise from a party on our floor.
Great location, perfect comfort, great old building feel meets boutique hotel
The view from our room to the Opera House and part of the harbour. That, as an international hotel, they charge 1.5% surcharge on all credit cards - outrageous! Also, they tried to charge me $130.- more than contracted booking agency agreement.
Awesome location and great hotel. Perfect for a city weekend break. Great room especially with a harbour view
Was close to the venues I was using while in Sydney. A little dated.
Staff, rooms facilities were excellent and I would recommend this hotel to family and friends.
convenient location housekeeping staff knocking at 9am on the day of check out?!
Hotel really is in a great location, right at The Rocks in Sydney. Close to everything so you can walk, or get transport easily. Quiet location so well worth the stay. Restaurant is closed. Would have been good to know this prior to booking. Does need a bit of a refresh to modernise it a little but otherwise that is all.
the location was perfect as it was close to the major areas of Sydney as well as the train station and ferry terminal