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Being able to use the swimming pool and gym We have stayed here about five times before and have always had a twin room on the Scottish Parliament side of the hotel but this time we were in a double on the other side which we found darker and a little bit noisier. We are used to a bigger bed at home and because of the size of the duvet we needed to put the bedspread across the other way and tuck it in, otherwise there was a draught on our legs. I think possibly when we booked there was only the option of a double room rather than a twin.
The hotel staff were the most pleasant I have ever encountered, they were all lovely, which makes for a wonderful stay. No
The room was very comfortable and quiet, the staff were very pleasant and helpful.
Easy check in, size of room, temperature settings in room. Rooms in need of an update, a little bit out of the way.
The friendly/helpful approach displayed by all concerned..Next time there is no choice Macdonald without fail - well done
the friendlyness of all staff from reception to cleanres. This made our stay the use of leisure facilities. The pool area could do with a little re furb
the meal was excellent!
very helpful staff The £3.50 tray charge on room service was a bit much
The location, very central. Staff very helpful no requirment to find a parking space!!
Very clean & comfortable hotel. Friendly & efficient staff Location was a little further out than originally thought..