Big and spacious rooms. A lot of noise from construction going on outside the hotel.
I likeed the cleanliness of the facilities, professional staff, good security, quietness and location of the hotel near a major shopping center and proximity to the metro station. There are 3 things I didn't like : Room service is very slow and I have to call repeatedly for little things such as extra kitchen items, ice, towels etc. The second one is the size of the single beds. They are too small for a 10 year old kid leave alone an adult.The 3rd thing is there are not enough number of kitchen ware in the apartment.
I arrived early, hotel offered me free Break fast while waiting for my room... I liked that offer Not at all
I need see view room hotel restorant
the hotel staff and there services they were very helpfull, cheerfull. the weired smell, the dirt the rooms and bathrooms was not clean.
The rates are higher than the other similer hotel apartments in dubai.
Hotel staff are friendly and always willing to help. I find the rooms not particularly clean especially the floors. After you have walked around a while your feet are black underneath.
near shopping and airport, very friendly and comfortable
Construction works at night behind the hotel
Fantastic view from our balcony of the Dubai Skyline & Burj Khalifa. Wonderful! Room was very clean & spacious. Hotel provides free transfers in the morning to some of the highlights on a weekly schedule. Very efficient. Trying to get into one of the 2 elevators is really only a problem in the morning around check out time. Other than that we never had to wait long in the week that we stayed here.
Our stay at the Majestic was perfect it was our first visit to Dubai and would definetly stay again at the Majestic. It was easy access to the shopping mall, the Old Dubai and not far from the Airport. Top marks
Very good room. Everything was perfect.
staff very friendly and servicable not children friendly ie. not much for children to do ie. activities and also TV did not have any children's channels
Room was fab. Very clean and good location to Dubai mall and airport Hotel transfer was v expensive. Hotel staff tell you excessive price for taxi trip and then get you a driver. You don't realise you're being ripped off until you get into a metered cab. Insist on a metered trip every time and just get s cab from airport.
Hotel has many facielities how to spend time there, swimingpool, rock pub, few restaurants, you will not be bored there... somethimes longer waiting time for lift, but it was not so "terribille"
Room (1712) was very clean and comfortable, with a fantastic view. Buffet breakfast was excellent. Location of hotel was great. The bath towels were small and worn.
This was my first time in Dubai so I wasn't aware of how big it was. I chose this hotel cause it was in my price range and it still had a nice long pool. Once I got there the pool did not disappoint! It was very nice with shade and sun, full service and quiet! The staff here we're very friendly and helpful. The was great, much better than other hotel breakfasts. The room was large and so was the bathroom. I didn't try the restaurants at the hotel but they were always busy so I'm assuming they were good! The subway was right down the street. Overall this was a great place to stay and I would highly recommend staying here! The bed was a little hard and the room had a funny smell. I had mentioned to the staff that it was a little warm in my room and I attempted to turn down the AC but that didn't work. I think the building is climate controlled and it was a little warm for me. Also I didn't appreciate that they charged me to print out two pages worth of vouchers for a tour. If you are familiar with Dubai and you know the Bur Dubai area then this is a great hotel. If you are not familiar with the city then realize that this is in the old part of town. The new/modern part of the city is about an hour away with traffic. Although it is close to the subway it is still very inconvenient to get to the more tourist areas.
It definitely needs to be reface, remodel
the enviroment of the room
Great view of the city, close to train station, great employees , great atmosphere
I like the architecture, location and friendly staff o the this place. Combine them with the great price and you will surely be satisfied. I wish they had a controllable Air conditioning system, it was a bit hotish. Also, the pillows weren't comfortable at all. I've stayed at 4 stars hotels in dubai that had far better pillows.
Price for value given nothing
Room, location, hotel, staff, I travel a lot, but In short I loved everything about the hotel. Thank you very much for an amazing stay. I didnt like that i didnt stay in this hotel on my previous visits to Dubai
Big room Bad smell in the room
The hotel location, the architecture is nice. The rooms were very spacious, and we got a free upgrade to a one bedroom suite, which was very nice of the staff to do. The gym and the pool seemed a bit odd, as a layout. The bathroom fixtures seemed a little outdated, but worked fine.
Just the location, that's about it. I stayed in the apartments tower, even though my booking had been for a room in the hotel ("suite"). By far the worst stay I've had in Dubai, and I've been there many times. There is no chance this hotel is rated 5 stars, it's fraudulent or old and needs to be updated. The hotel lacks energy, lacks a buzz, the bar is packed with hookers, TVs don't have the right channels (Aljazeera/Bein football ones to show crucial Champions League games), the restaurants are on the 24th floor and look like a 3-star hotel's restaurants at best. Their seating and tables are old, and doesn't look luxurious at all. Let's put it this way - I'd be embarrassed to take a colleague there for a business lunch. The hotel itself is dark from the inside, despite a ton of sunlight and unblocked view on all sides. Inside the rooms, the carpet was smelly (probably old) and the bed/cupboards were old with scratches and all. There was barely an office desk to do any work on, and the kitchen was too big for the place. Overall, this hotel is equivalent to a nice 3 star in the US / Europe. I didn't mind the policy to allow gents to take "guests" (girls) upstairs because that's the only consolation one deserves to get for staying at this crapchute.
The staff and services were excellent. Room was quiet and comfortable. Room decor is dated. Furnishings and walls are banged up.
Great room and service.
Being offered suitable accommodation at an excellent price in a City where winter prices are substantially increased during the tourist season. The rooms were generous and very comfortable. We had a seaward facing room and as such were subject to the background noise of the Metro. In the future I would request a rear or side room instead.
Excellent staff (concierge can answer almost any reasonable questions about Dubai), very comfortable room with all facilities that I wanted, good (though expensive) food. Breakfast was excellent in quality and service, but price was too high. Hotel location is good, but due to multi-lane roads immediately north and west of the hotel, it was difficult to walk to nearby places like Dubai Mall (The hotel has shuttle service to Dubai Mall about four times a day.).
near exhibition center,close to downtown,near train station. old furniture,specially sofas,windows can not be opened,result in smiley smoking floor.
staff car parking
I found most of the staff very helpful and I found the location perfect We could not sun bathe at the pool because the sun did not shine anywhere here.
The rooms were spacious and the rates were good. A more interesting lobby due to lack tv,shop etc- this made me stay in my room whilst in the hotel.The washing machine was not very easy to use.
it was quality for money
good locality and facilities. Gym, pool and free internet in room is a big plus. Room is a generous size and very comfortable. Complimentary business center for a few prints is very good. Hotel also provided early check in and late check out. All that is mentioned on the website was provided and working. Full value for money. One of the reception staff could have been more courteous.
1. Location close to metro station and other shopping centers\ 2. Large internal car park - but the first time the gates operated by magnetic cards would not allow you to enter 3. The room and bath was clean - serviced daily including weekends 1, Our room was not ready and we had to wait for it one hour although we arrived late afternoon 2. An instruction was sent at our doorstep the day before check out that we have to leave before 12noon otherwise we would be charged 50% and after 6pm 100% 3 . Bathroom finishing was poor but clean
The space of the apartments Could upgrade TV channels as well as cutlery, pots & bowls.
No Wireless in the rooms, especially in Golden sands #10
The quality and cleanliness of the rooms and hotel. Also great facilities available within the hotel at no extra charge. i.e, wireless internet. Was great value for money! Highly recommend this hotel to anyone in Dubai.
They were clean They don't provide any traveling options except to the airport. i had to wait everyday about 1-2 hours to get a taxi
We were very surprised at the size of the apartment (absolutely enormous!) and the facilities that were provided. We will definitely return.
Standard room was very large in its size. Nice setting area in the room overlooking at Sh. Zayed road.
the bath is transparent and there is no privecy
I waited around 15 minutes for registration and it was 12,30 in the evening after a long trip
Great service , friendly staff, big rooms, rich breakfast buffet, comfortable beds, good location , great value for money They need to improve the pool area slightly
The large executive suite They dont have good express laundry
room space reception, service approach, response time, breakfast too expensive, asked for an extra bed 3 nights in a row but no reply
It was a pleasant stay and unforgetable time in this gotel. Its loby has excellent atmosphere and rooms was very nice and hme service was outstanding. stamping valet parking card from the receitpion each time I goingout. but this is doesn't mean it is un managed. it is good service
Rooms and services Nice people and very good customer service !
Very quiet and the services are fast and the staff and friendly For check in they need more staff, we waited in line to make the check in although there was more than one desk but no staff.
Quoted a lower rate for single occupancy, but was charged for double occupancy and despite speaking with a manager, issue was still not resolved. He claimed he would and get back to me, and never did. Very unprofessional front desk staff plus bad management makes this rather nice hotel undesirable. Will not return.
the place is comfort and hospitality is excellent
Big Rooms, Amazing Location
the food is bad, poor cleanliness, overpriced. i'll not think to stay there again.
Quick check in and out, hospitality, quick and easy valet parking system and the interior design which was very children friendly. Generally, there are no sharp edges neither in the room nor the bathroom, so I didn't have to worry about my young daughter wandering around. I didn't get a chance to go to the pool or the gym, so this is mainly about the room and reception. It was good to see a local guy working there as well. Nice complementary accessories/fruits. The location is another advantage since it was very near to our desired destinations. The construction work around the hotel although the hotel has nothing to do with it. The tv not being an lcd which is also not a big deal. Overall it was excellent.
convinient for business trips no smoking in the lobby
location, restaurants and bar, staff room next to service door was very annoying. spa not that good many single men. The charged my credit card a big amount as pre -authorization is still not adjusted . both the bank and the hotel blame each other for not adjusting the charge.
My experience was amazing, the stay at the hotel is valueable for the money. Hotel location, staff trating, spa, swimming pool are very nice. nothing..
The food in each restaurant we tried in the hotel was outstanding. The service throughout the hotel was excellent. The cost during low season is not unreasonable for the comfort and quality of the accomodations. One of the nicest hotels we've ever stayed in.
shangri-la wants to be the same as a Four Seasons but that's impossible for them
Everythning was so personal Nothing
The service at the hotel is prompt and efficient. Clean and an absolutley wonderful hotel. Will continue to stay there during each visit to Dubai. The only things we didn't like was how expensive the hotel laundry service is and how over priced and very bad the room service food was.
The service was outstanding. The breakfast open buffet did not have many varieties and it's not included in the fare.
pool open from 7am to 10 pm which is great especially in the hot summer season when you cant stay long there during sunshine hours. staff is very helpful and friendly. huge variety on food for breakfast. wifi was there but did not really work in our room. signal too weak. was working well in the lobby.
Room smelled like mildew.
Rooms and staff are good The bath room is veru bad, water flow is slow and some equipments are not working
Shower was too small
I like the hotel layout and restaurants. Also location was close to the Souk and Creek
nice and welcoming i will come again
Great Value. Loved the newly refurbished pool. Lots of workout equipment. Big clean, nicely furnished rooms. The buffet breakfast is worth including in the room rate. There were many choices with some variance. The staff was attentive all around. Our room was cleaned each day while we were at breakfast. Decor is pleasing to the eye. Very quiet and got the best night sleep in a long while. Close to Union and AL Rigga Metro stops so easy to and from airport. Amazing Value. Obviously we enjoyed our stay, The only negative I could find is that the workout equipment could be cleaner.
fascilities and staff no
Plesant visit to metropolitan place Dubai hotel, I was suprise at shuttle service to and from the airport. I stay at other hotel which have shuttle service free. I enjoy the first time their but I will stay at a different hotelwhen I return for new year, free shuttle service help with my decision on what hotel I stay in. I just wanted to try a different hotel and I should have , I should have went back to my favorite hotl in Dubai
the location is nice; very close to many necessities. The price is somehow acceptable. The receptionists are unprofessional and try to hide dtails to guests which is a weakness in my viewpoint.
the hotel at the centere of dubai and too close to dubai mall & jumirah beach the long long time during chick in & chick out
The location is amazing; we had a wonderful view to the Burj Khalifa from our balcony, 10 min. walking to Dubai Mall. The room was amazing, very comfortable. Enough parking place for the cars. Very friendly stuff.
The hotel was across the road from the Dubai Mall. The reception staff were very helpful with our very early arrival and found us a room as no non-smoking rooms were available as requested.
Service excellent, roooms very nice and the poolarea
The hotel is in a great location, just on a short walking distance of the Dubai Mall and the Burj Khalifa. It was the ideal location to be. The breakfast is amazing. The staff is extremely professional and helpful (Trimlesh, and others). No free wi-fi in rooms.
thank you for your hospitality and i ll try to vist you again
The atmosphere was absolutely great! The staff was as good as the ritz carlton's staff. this hotel was the best we have ever stayed and we will purposely stay here again!
Worming and relaxing atmosphere It needs to have all sports channels available ART sport or example
- Taxi is always available at hotel gateway - Breakfast is outstanding - Hotel is brand new and looks amazing inside/outside - No breakfast charge for my son whos sharing the bed - Bathroom's Massage Shower is fantastic - Kids TV channels (Cartoon Network/Disney Channel) are great - Hotel is not responding to any emails - Not 10 minutes to the airport, its near 30 minutes - Most of the rooms have a bad view on a construction areas - No sport channels like ART/Jazeera+ - Not close to any shopping mall, nearest one will cost $10 - No hotel's private bus shelters compare with other 5* hotels - Bathroom is too small
the staff were very attentive position of the hotel and the facilities a lot of building work going on the area
Location is not bad especially in winter since it is close to dubai mall. They have free shuttle from/to airport. Large rooms. No covered route to dubai mall.
Convenient location. Novotel sometimes comes across as a budget hotel. Perhaps they are borrowing too many operating principles from Ibis.
All staff was friendly and the room was big also, the give me checking out untill 5 evining without any charge.In addition, the resturant was great but the price was expencive.Overall I recommend this hotel and sure I will come back again.It is 5 stars hotel!! Internet was too expencive .I forget some staff in the bathroom when I made check out and when I come back I dident find it !!
Location, excellent staff, nice room, nice bathroom and food was very nice.
the location,cleaning bad services, staff not kindly
The breakfast was excellent and the staff all were helpful polite. yes having to leave the hotel and go back to work. lol No
efficient felt internet pricey
Very good hospitality
Next to exhibition centre.
Ur Room neatness and Silence They didnt give correct information and they make delay my settlements....
Location to exhibition Price
service was fantastic got upgrade as hotel wasn't full.
Employye appreciation and the cleanness of the rooms.The comfort of the room. nothing
all were ok specially the front disk staff & room service staff nothing
Everything, hotel was very comfortable and had a great location No
close to shopping
i didnt like the location of the room .. its was 5 min walking from the left ..
The rooms are very well furnished, very comvortable, sapcious, and clean. location is excellent. the elevators are centered in one area wich make them very far from some rooms.
Everything was perfect amazing hotel very clean classy and luxury Nothing at all
Great Rooms, Close to Shopping and entertainment areas. I liked all
I like it all, every thing was wonderfull none
Fantastic views of the creek in the evening, walk to Souks, Friendly Staff, Food excellent. Definitely return oi this Hotel
My stay in Radisson Blu hotel was very pleasant and comfortable
very good service, friendly staff, no surprises
coffee machine at room, air port service We had private check in and used that opportunity. However it turmed out to been less hospital and forthcoming compared to reception on 1. floor.
The staff are always ready to serve. The shower is really small, if you are tall you will have a hard time to take a shower.
The Front Desk staff good and helpful. The Hotel security is good. The hotel has a choice of restaurents. Toilets and Taps are old and need to be replaced. Rooms privacy poor.
Friendly & accomodating staff and service. Food. Provision of addiontial services such as facilitating desert tour.
I loved everything about this hotel. Honestly. It was within cheap taxi rides to all the souks in Deira. Bus options to these souks were also available but we tried to minimise walking in the heart. The hotel is also 3 minutes away from the metro, which linked us to new Dubai. Service was excellent and I'd recommend the breakfast option. Nothing. Great experience.
limousine service from the airport,tour advisor was very helpful once we realised she was available, club breakfast and cocktail hour were excellent room was subject to noise from adjoining room which we beleive was from call girls
Good location, nice view, good choice of restaurants unable to control temperature of airconditioning in room - too cold, poor service at pool area
Great restaurants and bars; helpful staff; good location; seamless, unobtrusive service
The staff assistance was superb.
I liked the architecture and the uniqueness of design of the hotel. It was luxury personified.
Water park was one of the best, beats all the U.S. Water parks combined .My 6 yr old loved it all. The aquarium is like and art gallery with fish as a background. Restaurants are expensive unless you like to paying $30 for a hamburger.
Its good for family with kids The price is too high
I liked the view...and the reception was excellent(The Valet was very stupid. When I first arrived at the Palm, The valet ask me if I came for the resturant. I said no I am a guest and he gave me a weird look. Another employee next to him ask his fellow employee in hindi " What he say, hes a quest?? I didnt no why he would say that or ask any guest that question. Then I went inside to check in, Continued from the top> I love the lady at the front desk she was vey friendly. so after she check me in I ask her about the bellhop to bring my things up. She told me have to go the the front valet and show them my ticket and room number. " The front desk was not helpful with the valet at all that is the only issue I see with the front desk but everything els was great. I went to the front again to tell the valet to take to take my things to my room he said give me a minute and I dont think he new english that well. So i was waiting for 15 min when he showed up with my car and thought I was leaving or somthing. I told him all I want him to do is take my things to my room thats all! This never happen to me in a 4 star hotel.lol
Everything from the waterpark to the dolphin bay to the amazing staff! I had to leave
Amazing hotel and brilliant staff, pricey but worth it!!
the beaches, resturants, and the view are among the best i have seen the alarm sounded on my departure date as a test for fire, it took me extra time to get my bags due to stopping of elivators
building , luxury,international and family hotel
Very relaxing place, and im amaze with great facilities and staff Everything is ok...
If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold The worst service you can even get in your life. So far from 5 starts. The lost my bagels when I checked in for a whole night instate of having good time with my kids I ended up looking for my bages for the whole night
A very relaxing & enjoyable, comfortable beds, sheets changed everyday, the breakfast meal was first class.
This was our 3rd stay in less than a year at Atlantis & we love it,staff are very friendly & the imperial club room is good value for money,especially good if you have kids as our 10yr old loves staying there. because of the waterpark,lost chambers & aquarium being open to general public it can get very busy in the lobby.
value of many is excellent as room is so spacious and location of the hotel is near many sights
The size of the rooms and the cleanliness was outstanding. The parking issue is solved by the vallet parking. Access to the mall was very usfull and effcient. The metro station is very close (2 minutes walk through the mall).
The professionalism of the staff, the size of the room! The location above the Burjuman Mall was very convenient, as you didn't have to venture outside into the heat to go to dinner. At the very end of our stay, there was a plumbing problem and we ran out of water so out of 2 of us, only one of us could have a shower. And right before we were flying out on a 13 hour flight! A slight inconvenience.
New and comfortable furniture No restaurants or bars
Everything. The room and the staff. Not applicable.
The staff were very polite, responsive and welcoming. The location works well especially for the shopper and for obtaining taxis at most times of the day. Breakfast inclusive in price good value. The internet was not included which for business suites is not so clever plus having bought the service the speeds were slow and the service often hung-up forcing the user to check out and check back in several times in a session. This is a key service for businessmen and needs to be spot on.
Really big and nice decorated room - price/quality is excellent This Hotel does not serve alcohol
a very luxurious room with modern furniture
Location very good. Friendly and efficient staff. Very good buffet breakfast. Highly recommend hotel.
Friendly staff,good room design and great breakfast buffet .Location excellent.
great location in the middle of the city, great facilities like sauna swimming pool and so coopertive staff
The location and service were good. Visa processing was very prompt. The closets in the room are not 5 star quality and the handle of one of the sliding doors was broken. The rate per night was very expensive.
Rooms are of great comfort. Very good location. A great Hotel. Eventhough windows are doubleframed, some noise from Sheikh Zayed Road can be heard. But this is not a major issue.
the view of the Shk Zayed Rd. from the top Bathroom floors don't have drains, water get stucked on the floor.
Staff is Very Very proffessional and very Kindly
very busy hotel food was very bad
The pleace of the hotel and the privace They took more then 20 mints to bring my car
breakfast and the manager cristina so nice polite and know what she does.pool excelent.
The hotel crew are generally friendly and helpful. Not geared for family vacations
Location dated hotel and decor in comparison to surronding hotels and area. needs updating
Hotel room, and resturants THe hotel staff are no updated with what's going in their hotel, for example, I asked three staff in the hotel about the sauna which is located in the 1st floor, everybody told me that it's open, when I went over there ot was under renovation, (the news is not spreading propperly arround the hotel staff)
The location with own private beach and great pool, also the upgrade to include breakfast, snacks and drinks Loved everything especially the friendly staff
Staff are brilliant and can't do enough for you. Cliched but still true. The small bar near reception when not in use was a bit dreary - we were sent in for a coffee - while our room was allocated.
Services was good At 18 September when I've checked in, from my credit card(VISA27819) have drawed down 1800.00 AED as deposit.
it was very nice the view It's the only hotel in the world where they extra charge you for cleaning the rooms for 10% and it was very unplasent that in the day we had arrived they demand an deposit of 500 euro per room. And everything it was verry expensive. For expl. 1can of coca cola in hotel was 20 dhs and acroos the street was 1.5 dhs.
I liked everything about this hotel. Had the most nicest and friendliest staff. They were very welcoming and great! The resort was super nice and my stay for the week was very comfortable.
Location. In surrounding rooms, staff started construction at approximately 9am on a Saturday morning. No apologies from staff completing construction or at the front desk when we mentioned it at check-out. Have stayed at this hotel twice already (repeat customers), but will not likely do so again.
Large car park facility..Swiming pool..location.. snack bar and mini bar pricies are quite very expensive.
Helton Hotel is comfortable to stay and all entertainments facilities available I expect that internet service is complementary
I like the servece for the staff .. evry body there felling you ,, you are speciale The breakfast buffet is not match with hotel .. need more selction and kind .. the sweet is bigger than ather ..
The size and design of room, the politeness and friendliness of the staff. The view from my room and also the new "Red" bar... Nothing
i booked signature room and the upgrade it to suite :) - friendly staff- fast check in location is too quite
very bad experience. nightmare . ruined my calibration and my weekend. the worst hotel I have ever been to. I booked to calibrate my anniversary and my wife's birthday. We agreed that I shall check in and after one hour I leave the room to prepare a little arrangement for the occasion and they confirmed that to me. I left the room and returned after mid night and they didn’t do anything in the room and all their promises were not met or delivered. Big disappointment for me and defiantly my wife was very disappointed from me ..
Overall first class..and they made up for the room not being made up one evening...restaurants very good...proximity to wafi mall very good. No not at all I like the chain
Very fine hotel, as what you would expect from a Raffles, Breakfast was awesome, however, the internet in the rooms was very slow at night, I would highly recommend this hotel to everyone, and I’m planning to take my family there shortly. Internet connection.
Staff were very good and the service was also very good I did not think it justified the price
everything was in excellant order
I travel a lot and get to see many hotels, at this hotel they have thought about everything. Perfect place, very nice rooms, service impecable, love to come back!!!! Bravo!!! Being about 10 away from the city, location is Ok
The excellent behaviour from the hotel staff.
Large rooms with a great view of the Dubai skyline. Unlike some of the other hotels, Raffles includes Wi-Fi in your room rate which I think is the right way to go as most people have internet access at work and home. The staff were very friendly and helpful. It is connected to a large mall and so you have easy access to all the stores and restaurants in it. The metro station is a short walking distance from the hotel. It is definitely a hotel I would come back to and recommend to my friends.
The room was fantastic! The staff were great and the pool, pool bar and restaurant were all really good. We stayed there as part of our honeymoon and the staff went the extra mile. We checked in at around 3am after flying in from Mauritius and the hotel, knowing we were on honeymoon laid on Champagne in our room and rose petals on the bed and around the bath. Only slight things. The room rate has an additional 10% tax but also another 10% gratuity which I haven't come across before and personally think is far too high. I like to tip 10-15% on extras but not on a room rate. I can't imagine the staff would see all of this and when else would the size of a tip be greater if you ordered late or in busy periods (both factors which would push up the room rate and therefore tip in this instance).
It was brand new, and it was close to the Burj Khalifa, as was my reason for coming here. I've got a nice room at 57 floor with view at Burj Khalifa. Perfekt! Many things was not working yet, like the swinnigpool, and rest of the fitness apartment.
The location of the Hotel The charge of the room is too high
It's excellent location relative to the DIFC, Metro station and Dubai mall with excellent price. There is no variety of restaurants, and staff is relatively new with no experience in hotel management business.
Protect location for shopping No bars
I stayed 1 day only, but the staff are really helpfull.
The staff were courteous helpful and friendly
location and facilities poor staff not like in other hotels of Rotana
The design of the bathtub edge seem to trap water where the water will leak out and flow onto the floor. flood the whole of the bathroom floor which should be designed properly.
well furnished room reception area is very small for a hotel like this
For my Birthday they had arranged suprise chocolate cake for in our Room !!!!!! First ever Hotel where nobody came to wake up or make cleaningnoises in corridor and we could sleep untill late and even after leaving room after 1400hrs room was still cleaned up when we came back in evening!So new Hotel that we were first to use the swimmingpool on 4th floor!!! There's a kitchenunit and microwave but no kitchenutitensils ,no coffee/teamaker in room so we had to buy our own cups//spoons etc
Courtesy of the staff & comfort of the room. The location with regard to access to the airport & metro system Waiting time for elevators could be a little irritiating at peak times. The breakfast was good but the addition of turkey bacon would have made it better
Good hotel, clean rooms.
good hotel.little pool on the roof .many restorants near. internet is not free
close to city center, sockets and lack of adabtors, somewhat ignorance of the hotel staff.
Breakfast was very good, excelent service, service cleaning room was bad.
I have stayed in Manhattan several times and the service and hospitality i always get is world class. It is spotlesly clean and the staff is just fantastic. Easy to get around, a few mins from Deira City centre,
Nothing special. This is a 4 star hotel but the difference with a 5 star hotel was huge. I would rate it as a 3 star hotel. The room is basic (tv, minibar and aircon) and the bathroom has only grey colours and harsh lighting. We requested a non-smoking room on a high floor and got a smoking room on the 2nd floor. I haven't found the restaurant. Both bars looked like disco'S. Pool is very small, deep and not well maintained. Reserved hotel car wasn't available when we were ready to go to the airport. The hotel was almost impossible to find because of a recent name change (previously The Hawthorn Hotel). Not much to do in the neighbourhood. Rate was aed 230 excluding taxes. Better stay in a 5 star hotel (for a little bit) more.
Easy access to lots of shop and shopping mall nearby. No.