Hotel has many facielities how to spend time there, swimingpool, rock pub, few restaurants, you will not be bored there... somethimes longer waiting time for lift, but it was not so "terribille"
This was my first time in Dubai so I wasn't aware of how big it was. I chose this hotel cause it was in my price range and it still had a nice long pool. Once I got there the pool did not disappoint! It was very nice with shade and sun, full service and quiet! The staff here we're very friendly and helpful. The was great, much better than other hotel breakfasts. The room was large and so was the bathroom. I didn't try the restaurants at the hotel but they were always busy so I'm assuming they were good! The subway was right down the street. Overall this was a great place to stay and I would highly recommend staying here! The bed was a little hard and the room had a funny smell. I had mentioned to the staff that it was a little warm in my room and I attempted to turn down the AC but that didn't work. I think the building is climate controlled and it was a little warm for me. Also I didn't appreciate that they charged me to print out two pages worth of vouchers for a tour. If you are familiar with Dubai and you know the Bur Dubai area then this is a great hotel. If you are not familiar with the city then realize that this is in the old part of town. The new/modern part of the city is about an hour away with traffic. Although it is close to the subway it is still very inconvenient to get to the more tourist areas.
Room was fab. Very clean and good location to Dubai mall and airport Hotel transfer was v expensive. Hotel staff tell you excessive price for taxi trip and then get you a driver. You don't realise you're being ripped off until you get into a metered cab. Insist on a metered trip every time and just get s cab from airport.
staff very friendly and servicable not children friendly ie. not much for children to do ie. activities and also TV did not have any children's channels
It definitely needs to be reface, remodel
the enviroment of the room
Room (1712) was very clean and comfortable, with a fantastic view. Buffet breakfast was excellent. Location of hotel was great. The bath towels were small and worn.
Very good room. Everything was perfect.
Great view of the city, close to train station, great employees , great atmosphere
Our stay at the Majestic was perfect it was our first visit to Dubai and would definetly stay again at the Majestic. It was easy access to the shopping mall, the Old Dubai and not far from the Airport. Top marks
Fantastic view from our balcony of the Dubai Skyline & Burj Khalifa. Wonderful! Room was very clean & spacious. Hotel provides free transfers in the morning to some of the highlights on a weekly schedule. Very efficient. Trying to get into one of the 2 elevators is really only a problem in the morning around check out time. Other than that we never had to wait long in the week that we stayed here.
The quality and cleanliness of the rooms and hotel. Also great facilities available within the hotel at no extra charge. i.e, wireless internet. Was great value for money! Highly recommend this hotel to anyone in Dubai.
good locality and facilities. Gym, pool and free internet in room is a big plus. Room is a generous size and very comfortable. Complimentary business center for a few prints is very good. Hotel also provided early check in and late check out. All that is mentioned on the website was provided and working. Full value for money. One of the reception staff could have been more courteous.
1. Location close to metro station and other shopping centers\ 2. Large internal car park - but the first time the gates operated by magnetic cards would not allow you to enter 3. The room and bath was clean - serviced daily including weekends 1, Our room was not ready and we had to wait for it one hour although we arrived late afternoon 2. An instruction was sent at our doorstep the day before check out that we have to leave before 12noon otherwise we would be charged 50% and after 6pm 100% 3 . Bathroom finishing was poor but clean
The space of the apartments Could upgrade TV channels as well as cutlery, pots & bowls.
They were clean They don't provide any traveling options except to the airport. i had to wait everyday about 1-2 hours to get a taxi
We were very surprised at the size of the apartment (absolutely enormous!) and the facilities that were provided. We will definitely return.
I found most of the staff very helpful and I found the location perfect We could not sun bathe at the pool because the sun did not shine anywhere here.
No Wireless in the rooms, especially in Golden sands #10
The rooms were spacious and the rates were good. A more interesting lobby due to lack tv,shop etc- this made me stay in my room whilst in the hotel.The washing machine was not very easy to use.
it was quality for money
The size of the rooms and the cleanliness was outstanding. The parking issue is solved by the vallet parking. Access to the mall was very usfull and effcient. The metro station is very close (2 minutes walk through the mall).
Everything. The room and the staff. Not applicable.
Really big and nice decorated room - price/quality is excellent This Hotel does not serve alcohol
The professionalism of the staff, the size of the room! The location above the Burjuman Mall was very convenient, as you didn't have to venture outside into the heat to go to dinner. At the very end of our stay, there was a plumbing problem and we ran out of water so out of 2 of us, only one of us could have a shower. And right before we were flying out on a 13 hour flight! A slight inconvenience.
Location very good. Friendly and efficient staff. Very good buffet breakfast. Highly recommend hotel.
The staff were very polite, responsive and welcoming. The location works well especially for the shopper and for obtaining taxis at most times of the day. Breakfast inclusive in price good value. The internet was not included which for business suites is not so clever plus having bought the service the speeds were slow and the service often hung-up forcing the user to check out and check back in several times in a session. This is a key service for businessmen and needs to be spot on.
Friendly staff,good room design and great breakfast buffet .Location excellent.
New and comfortable furniture No restaurants or bars
a very luxurious room with modern furniture
value of many is excellent as room is so spacious and location of the hotel is near many sights
very bad experience. nightmare . ruined my calibration and my weekend. the worst hotel I have ever been to. I booked to calibrate my anniversary and my wife's birthday. We agreed that I shall check in and after one hour I leave the room to prepare a little arrangement for the occasion and they confirmed that to me. I left the room and returned after mid night and they didn’t do anything in the room and all their promises were not met or delivered. Big disappointment for me and defiantly my wife was very disappointed from me ..
The size and design of room, the politeness and friendliness of the staff. The view from my room and also the new "Red" bar... Nothing
Large rooms with a great view of the Dubai skyline. Unlike some of the other hotels, Raffles includes Wi-Fi in your room rate which I think is the right way to go as most people have internet access at work and home. The staff were very friendly and helpful. It is connected to a large mall and so you have easy access to all the stores and restaurants in it. The metro station is a short walking distance from the hotel. It is definitely a hotel I would come back to and recommend to my friends.
I like the servece for the staff .. evry body there felling you ,, you are speciale The breakfast buffet is not match with hotel .. need more selction and kind .. the sweet is bigger than ather ..
The excellent behaviour from the hotel staff.
Very fine hotel, as what you would expect from a Raffles, Breakfast was awesome, however, the internet in the rooms was very slow at night, I would highly recommend this hotel to everyone, and I’m planning to take my family there shortly. Internet connection.
I travel a lot and get to see many hotels, at this hotel they have thought about everything. Perfect place, very nice rooms, service impecable, love to come back!!!! Bravo!!! Being about 10 away from the city, location is Ok
everything was in excellant order
Overall first class..and they made up for the room not being made up one evening...restaurants very good...proximity to wafi mall very good. No not at all I like the chain
Staff were very good and the service was also very good I did not think it justified the price
The room was fantastic! The staff were great and the pool, pool bar and restaurant were all really good. We stayed there as part of our honeymoon and the staff went the extra mile. We checked in at around 3am after flying in from Mauritius and the hotel, knowing we were on honeymoon laid on Champagne in our room and rose petals on the bed and around the bath. Only slight things. The room rate has an additional 10% tax but also another 10% gratuity which I haven't come across before and personally think is far too high. I like to tip 10-15% on extras but not on a room rate. I can't imagine the staff would see all of this and when else would the size of a tip be greater if you ordered late or in busy periods (both factors which would push up the room rate and therefore tip in this instance).
i booked signature room and the upgrade it to suite :) - friendly staff- fast check in location is too quite
everthing was perfect. the staff was outstanding. especially the front office manger tarek help us a lot. we are travelling a lot and it was our best stay ever and we will come again.
The hotel club floor is clean and luxurious and staff are friendly and attentive The noise from the Octoberfest tent spoiled our stay completely. We complained to the GM on leaving but as yet no reply. Noise continued after 12.30 at night. We couldn't hear ourselves talk & we were on 11th Floor!
most thing i like about the hotel is comfort and luxury. i did not like about the hotel the cleanliness was very poor.
I liked the hotel facility and the service standard. I didn't like the food smell in the hotel lobby
*Customer service: Excellent from check in to check out. *Cleanliness: Everything seemed so clean and polished. *Room Service: Every order was perfect.
Very nice hotel with all facilities and luxury staying
The conference I attended, the bath room design, TV sortiment and the swiming pool. Bed lamps as in many hotels not made for reading in bed. Later check out than 12:00 would be appropriate.
The staff were great. Especially the team that cleaned the rooms They would not adjust my rate to what everyone else was paying at the conference because my assistant used booking.com. It may prevent us from using it in the future
the food varaity at the resturan i left my room at 8;00 am & return at 02.00pm the room was not clean yet then the cleaner come withen my stay at the rom
Its normal nothing specific The voice & sound move from room to room
Staff are friendly service is excellent location is perfect rate is reasonable Rate has been increased
Friendly staff and very comfortable beds Lack of free wireless Internet in rooms
We booked a quad room with 1x extra bed when we arrived we were told they only have an executive room this is our largest room it only has 1 queen size bed, we are 2 adults 3 children we explained we cannot all fit in 1 bed and were told it is accepted practice for children and children to sleep in 1 bed we said this was totally unacceptable we have stayed in hotels all over the world and also sheraton hotels and this is totally unaceptable, it was 2am in the morning and so we made do overnight, we got a very similar response in the morning from the manager and rang booking.com and they confirmed we had booked a quad room and extra bed, although they had no more luck than we did with the manager. This is not a family hotel the most it can 3
Location. Free wi-fi in lobby and at Viceroy´s Breakfast should include for high roomprice. Prefer more hotel apartment with fridge and washing machine.
I appreciated the allowance of late check out without extra charges
close to everything, Starbucks, food , restaurants, grocery stores......whatever you name it....smack in the middle The fact the internet wasnt free
Location, staff, quiet rooms, good service each time I stay there.
This is a really nice hotel. From the reviews I was expecting to be overwhelmingly impressed. It was great but nothing to write home about. The front desk staff, however, was extremely professional and helpful. The location is nice being close to 2 metro stops and a grocery store next door. The breakfast buffet is waaaaaaayyy over priced. Its a good breakfast but not for that price.
The location of the hotel was convenient and easy to reach. There are no parking spaces available although there is valet service.
Your hotel is in the heart of the town.God ambiance.Well treatment
Location near shopping, restaurants and metro. Hotel has a very nice bar and excellent Indian restaurant but reservation is recommended.
Everything didnt stay much long to suggest
Myroom was very clean and relax.Room was "A"class ,eventhoug it was classic room. -
The friendly and helpful staff plus such wonderful rooms, made this a very very pleasant stay. The cricket match outside on Friday morning was so so entertaining !! I spent too much money...............
Brand New Hotel The In Room Menu has very limited choice
the comfort and its location is very good. The bar is also perfect. parking is a problem if you have your own car
The good status of furniture. I didn't hear any kind of noisy in my room.The length of the room is very good comparing to the room value. The width of room is 4 meters.
value for money the bad smell at the lobby
big room, good bed, quiet to sleep location of hotel is very bad.nothing in nearby for walking.no panorama .no special facility ,no free internet in rooms,loby is not nice and like two star hotels.Name of Sheraton should be removed from this hotel
stay and food 1) Ambiguity in taxes 2) Breakfast not included and had to pay extra , should have been explicit while booking.
brand new not a good location for Taxi's, you have to wait long time
As I my self a customer services expert and running an office in a multinational, I must commend cs level of your staff. No Pakistani News Channel.
location recent renovation housekeeping removed my welcome letter
Convenience of position helpfulness of staff . Will return in 5 weeks on way home.
Furniture and room was beautiful, pool was also great! It was very luxurious and a great valye for the money. Location was great if you are interested in seeing the mueum and the old part of town. A bit far from the shopping and other activities, but close to the creek and old part of town. Gym was also great! You cannot bring outside food into the hotel and the resteraunts inside the hotel were very limited and food was not so good. the Spa overcharged me and the staff in the breakfast buffet were really rude and wanted to get you out as fast as possible. They also played the same annoying smooth jazz song on repeat every morning for 3 days straight! I am not sure if it was meant to drive people out as fast as possible or what! Also, cleaning guy would stop me and ask me if I needed anything every single time a went out of my room. Although to some people this might be nice, I found it really annoying and I wanted to duck and hide everytime I left the room.
Location and the traditional arabic feel of the hotel Building work opposite (not the hotels fault!)
staff courtesy spa was overpriced for quality of service
nice hotel good location and you can find every thing in this location for hotel
Good central location. Excellent facilities. Very helpful and courteous staff. Not enough space for sunbathing als no enough sunbeds
Generally everything was fine. The Arabian feel of the hotel was great. We had a spacious family room. No - no real problems. The Family room was described as having a kitchenette, but we found a sink, a microwave and kettle. A kitchenette usually means also some cooking facilities (heated rings) with pots and pans.
Clean rooms,good service,excellent location. Sent mails twice requesting early check in but there was no response.
I loved the doorman. He was very cute in his outfit and hospitable. I did not liek the fact that they had my reservation more than was booked on line. I had to sort through emails to find my confirmation print out to show them. So I advise ppl to print the confiramtion as soon as you are finished and take it with you to save time. I also did not like that the walls were too thin. I heard clear sneezing all night and the cleaners sweeping in the morn. Thank goodness it was just that.
Staff were excellent, couldn't fault anyone. Would certainly stay there again. N/A
The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience. The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience.
the breakfast buffet is nice, parking services the swimming pool towels is very bad
Nice clean hotel,,with friendley staff..very central for shop's and sight's ect...Would stay here again,,,
It is located quiet place. I wish I could watch any Turkish TV channels.It is shame that hey do not any.I have flew by Emirates, They announce tha they are keeping crew from different nationality to respond any language. I checked to see if there is any urk for Turkish. NO: Is it a policy ? No TV channel NO Turkish speaking crew!!
The price was cheap however the hotel looks like it may need a major refurb Load music every night, no hotwater, the pool and area are dire. Generally tatty hotel
break fast was excellent and waitres ware very good and very warm wellcome . nill
I liked the food
very conveniently located and nice big rooms
the front desk staff has no proper response to the guest. long waiting for checking out...... it takes more than 20 min to stand at the front.
THe staff was exceptionally helpful and friendly The selection of food at the small resturant was lacking and very overpriced
The food quality, cleanness are ok. Since the choice of hotel at that time was limited I accepted to stay at Chelsea. Reception attitude is fair. Beer prices are high wrt other hotels. Your show in the internet WS does not reflect the physical properties of the hotel.
Bellhop Emmanuel was excellent. The hotel was literally next door to the place we had to go to.. The first room we were shown was used and unprepared. Getting to see a room at check in was problematic. Finally we were shown one. The manager was a bit bossy to his staff in front of guests. In the end, everything was great.
staff helpfulness cleanliness
we were upgraded to a suite from a deluxe room exchange rate, entrance to internet booth, smoking and non-smoking section division not helpful to non-smokers in a restaurant
The best I liked was the excellent location of the Hotel. The staff's attitude,service,facilities.Swimming Pool was not working
Services provided by the Hotel staff are excellent Location is not near to shopping malls or other sundry shops
1 - The lack of communications between the teams. What you ask from the night team is not relayed to the day team. It happened four times during my seven day stay. 2 - Bank debit cards are not honored and they are not previously announcing this to their guest.
The time it took to check in and out. I would not rate this hotel as a 4* at all. The room was lovely and so too the waiting/ gym and concierge. However in general some of the staff lacked interest and seemed too interested in serving the klb staff- whom were always a priority.
the breakfast ! no transportation facility at all,I stayed 2 hours in morning since 8:20-10:30 so they get a cab for me !
the room, a suite deluxe, was really big, and comfortable. The view from the roof is amazing, specially the evening, in the swimming pool. It was not easy to find the hotel, because, when i stayed there, it was brand new, and nobody knew about it, even the Jumeirah beach hotel concierge. some technical problems due to the youth of the hotel (bath leak, TV settings), but no big deal
A really nice hotel. The staff was very grienend. The room and the pool were very nice. The view was amazing.
A New Hotel an exellent price and location we were all very happy with staff and I would have given this hotel and staff 100% it was spoilt by one member of staff at check out checkout We were all very impresed until check out a member of staff with no knowledge of her role we recieved no reciept for deposit and hotel latter called me some 2 hours latter asking if I had checked out .When asked what the problem was we were told I am new
What i liked was the staff were very friendly,helpful and the location was excellent it was in the santer of the city. The housekeeping didn't clean the rooms very well.
Was a great hotel and excellent value for money. Staff were very friendly and accomodating.
THe hotel is nice, cooperative staff, good breakfast with indian dishes. The room size is bit small may be due to two seperate beds. The room has lesser space as compared to other hotels. It did not had iron and iron bed, I am sure it would have been goven on request. Else nice hotel
So far I have stayed eight times at Seaview Hotel and I was never disappointed. The location is central, the rooms are slightly dated but clean and comfortable and the staff is friendly and attentative. The rate is most competitive. For a short stay in Dubai this is the perfect place. This time I stayed during Ramadan and I can only recommend the Shisha rooftop bar which creates a lovely and relaxing atmosphere which lets you feel the spirit of the Holy month, even as a non muslim. The breakfast is not so great but that is really a minor point if you consider the rate they are charging for the room (which includes the breakfast).
nice hotel, close to the sea. small rooms.
- Nice and help ful personell , Free bus to and from airport, free bus to and from beach. Location 5 min from beach by bus. Very clean room, newspaper every day in room. Not acceptable noise in rooms from 501-508 and 601-608. Disco club is above them. But reception stuff changed my room without any problem.Brekfast every day the same terrible food.
My stay was comfortable and I found staff to be courteous and helpful.Thank you.
location, complimentary shuttle from airport to hotel, and to the beach, good breakfast, very helpfull and nice staff,clean rooms the noise coming from the night club somewhere in the hotel, even we moved from the 4th floor to the 6th one, the noise was still there, up to 3 am
This hotel is one of the very best hotels i've stayed in,everything from room service to the hotel swimming pool was of an excellant quality.I would strongly recommend this hotel to all types of travellers.The hotel has a lovely cosy bar,and several nice restaurants. The price of alchohol in the indian restaurant was much too high.
Guys at the door were excellent! Confusion over parking
cleanliness and staff were great
The late opening times of the bars and restaurant facilities. The price of accomadation was very competitive. The renovation work that was being carried on grond floor. Reception poorly located. Rooms dated and need upgrading.
I actully like the swimming pool I didn't like Gym
everything was okay, thanks to all staff nat at all
Hotel Taxi was too expensive. I asked driver how much for the trip and was told several times, "How much do you want to pay?" This puts the quest in an awkward position and typically results in over paying the fare. Very unprofessional and the hotel should STOP this practice. Otherwise great hotel.
Quitence of the hotel Housekeeping was only towice a week.
the location of the hotel was v.good and not in crowed area The house keeping every alternative day , I will recomended if its every day will be much batter
Nice large executive room Hotel lobby was under refurbishment, without information to guests. Workers were running with mask protection while front desk employees and guests needed to withold the paint smells. In Executive Lounge no availability of drinks etc. only at check-out found out that they are available on request during Ramadan. You feel everywhere that hotel management is very greedy.
Everything was great and all staff took pride in their work. NO!
location and cleanest mini bar is very expensive
good value for money n.a.
There was no no-smoking room when I arrived, but I was offered a room in the exective floor for the same price. Laocation was very hard to find driving from airport and from diffrent part of the city.
The rooms are spacious, clean enough. The service is very bad. We stayed there for only one night because hotel is fully booked and transferred us to another hotel. Security is questionable because we got duplicate keys for another room with ease, no question asked from the staff. We were woken up early in the morning from the staff calling, rudely asking us what our problem is.
the buffet in the morning,the look of the hotel,near to my shopping none
I have been here 3 times before and knew what to expect, i like it because it is quiet not overcrowded, nice pool, friendly staff and near to shopping mall and taxis always available if you dont want to walk, i went alone and felt completely safe on the streets Apartment i was in was dull and dark, not very clean, fridge was very smelly, i didnt complain just didnt use, needs to be upgraded, i did ask for high floor which i got and a balcony which i didnt and had no view at all
1. prompt servicing of rooms 2. reception very helpful
Spacious room Fourth stay here in 7 years. Now run down, would not go back.
Cleaning is a big issue in general, rooms need renovation and towels/sheets were too old.Parking is very limited and tiny and the receptionist was too boorish.
The location of the hotel is good. staff are helpful and kind. It is clean but towels cleanliness and breakfast was modest.
I like the ambience, its so homey..
location and services wonderful complex but staff lakced training or knowledge
service and bar area good food generally was good the swimming pool area
Room was perfect and so was the service. Restaurants are good and the location of the hotel was good too.
Easily walkable to Bastikia in 15 minutes The bar downstairs charged for entrance even though we stayed at the hotel.
I stayed in the Captains Suite and it was superb. The housekeeping service was excellent and always immaculately clean. Breakfast selection was good but the free for all every morning wore you down. Not enough tables and certainly not enough staff. Tables were cleared so slowly people were waiting. Foods would run out and take an age to be replaced.
The rooms are nice e.g. the captain room, the facilities provided all service required. the bad room was not cleaned and the bed clothes contained marks.
Location is excellent Breakfast is a little steep in price although good. We ate out because of it.
Large and clean rooms in central location for fair price The taxi situation is not up to par
location staff not helpfull, room service very slow
It's vicinity to the conference centre and also the nearby mall, Burjaman shopping centre The hotel though comfortable is not up to 5* standard at all .. in fact it would barely make a 4*. It offered nothing extra that comes with a 5* hotel and in my view is over priced. I have previously stayed at 4* hotels in Dubai that by far exceed in every aspect than Dhow Palace hotel. The hotel charges a AED75 to collect you from the airport, whereas a taxi costs AED40.
Location not bad Way of talk by staff
Okay location Fish left in fridge, smelled very bad. When asked to clean, it wasn't. Switched rooms and had a very slow shower drain that left standing water. Wi-Fi was down and had to be restarted. Hassle wasn't worth the price.
Room size bed was hard no washcloths or extra toilet paper room smelled slightly like pigs brown water in tub
The lay out of the apartment, so my wife and I had a room and the boys were in another room. In one of the bedrooms there was a leak from the ceiling, the toilet leaked, there was no shower curtain and the apartment was dirty and uncleaned. I found it hard to communicate with the reception staff as their English was poor.
None as such, the ac didnt work properly in the first few hours, after that it was perfect for the remaining 5 nights.
the free poll and sona doesnt have free internet connection, and section for females with food services
nothing except the location Dirty Rooms, hotel staff say "yes" or "ok" but they do nothing, no hot water in toilets, broken furniture in the room ..
-at the first night we saw a huge mouse outside of the rooms. marble in the bathroom fell off easily
Excellent location Not clean, not good staff, room is very boor and old and not lighting
New hotel, very good location, just minutes from metro station, all the staff were very courteous and helpful especially Pramod from front desk. Comfortable beds. Good house keeping. Did not use other facilities. Good value for money. I definitely recommend this hotel. Breakfast was so-so, were being prepared after guest used to arrive at restaurant. Limited Tv channel anyway we are not there to watch Tv.
cleaniness of the hotel and the neat furniture. during the stay of two nights there was no cleaning or change of towels done to our rooms. Plus the breakfast service was very bad (terrible)
Not good light. Not good water pressure.
Free reakfast, Good Location, New Hotel Internet very expensive, limited TV channels