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On arrival at the Hotel they tried to charge us 400 euros more then our agreed reservation. This took over an hour to settle. The room where dated and facitities lacking, tv didn't work, Toilet broke every day, toileteries poor, towels and bed linen shabby, damp in the room paint peeling from walls, twice no towels left for use at the pool, no opportunity for children to eat early, lunch stopped at 2pm dinner served at 7pm, very hungry children! Pool attendants rude and dismissive of the children.
Nothing !!!!! i complained about the hotel to you with another email - Hotel is not 5 star . its registered 4 star and its not even worth that
It has good location and view The standard of rooms and service is not for 5 star resort/hotel .it is only for max.3 Stars there is no internet in rooms no tissues in rooms no facility for hot drinks in rooms a/c is not properly working no proper equiment to shift the bags as they damaged the rollers of bags in addtion to the handle of the bag as they were pulling the bags directly on rough road in stad of using hand carrage for transporting the luggage not enough staff to service the hot meals as you have to stay in long que as there one and only one man to serve the resturant is very hot as there is no a/c working and it is the same for lobby no service of transport from the hotel to airportand the opposite no daily shuttle bus from hotel to down town
The beach .....sea view from my room....accomodation. I was a little bit disapointed about the level of other guests in hotel... but for this price this is usual
Very clean and neat hotel. The service was great. Gokce was the personal professional assistant that helped us during the check in process she was very articulate and professional. She was one of the few people that spoke great English and communicated really well. We really appreciated Gokce being cordial and attentive with her service.
they have good cuisine and are mostly friendly
The pool, the view from the restaurant, great breakfast included. Some staff at reception desk were not as friendly as they should be.
Chic hotel with a spectacular view of Bodrum and a 10Lirasi taxi ride from the centre. Excellent facilites with good and friendly service. Decor rather over-rated.
From the moment I checked in I knew I would like this hotel. The check in was fast and efficient. The room very well appointed. The view of Bodrum was spectacular. The wait staff were very attentive and friendly. I only wish I was staying more than one night. Perfect way to end my trip after a week on a Gulet cruise.
Beatifull location on a hill top overlooking the bay of Bodrum. Food and service was excellent. Spacious rooms, well equiped. During our stay we were overlooking a building site, which gave even during the weekend quitte a lot of noise.
Wonderful sight on Bodrum-Bay
The location overlooking Bodrum is spectacular and it was very convenient for the port from where we would be departing the next day. Turkey is not somehwere I think of for good food, but this hotel constantly provides European cuisine well prepared and enjoyable to eat. The bathrooms incorporate a bath an shower, for more senior people this presents a difficulty for entry and worries about slipping afterwards.
Hotel location overlooking Bodrum Bay and Castle, contemporary art and design features, gym facilities, pool area Staff attitude (unfriendly)and lack of customer service (with one or two exceptions), very high bar prices, lack of hotel shuttle service into central Bodrum
reading big natural stones repared by cement in lobi.not good
Everything. Location, staff, rooms, pool, view etc.
Beautiful room, free internet and free loan of a laptop, good food, good English tea!
This was at least one of the most charming hotels I've ever stayed in, and I've traveled my entire life. I personally don't go for the silly extras, but I do look for quiet, romantic, lovely, with amazing views and privacy and charm. I loved every little thing, but there are small idiosyncractic things that were not perfect, but I feel one expects that in return for the tastefulness and beauty, and I also don't care. not really. I suppose I could recommend to go off season, since I wouldn't have liked it if the hotel was fully booked.
the excellent breakfast, the clean swimmingpool, the beautifull vieuw the friendliness of the staff from time to time there was an ugly smell in the room
The hotel is in a fabulous hillside location yet within easy blocks of the beach and the downtown shopping area. It is an uphill climb to return but only steep at the very end. Nothing too daunting, and well worth the balcony view of the entire harbor. The grounds are beautifully blooming and well maintained. We traveled by car, but there is a taxi stand right outside the hotel. Lots of breakfast variety (OJ and omeletes extra) and the view from the poolside dining area is incredible. Great value for the price.
Friendly, helpful staff. Nice pool, surrounded by trees with great view of sea and castle. Bathrooms were basic and small.
This hotel offered everything we were looking for in Bodrum. Fantastic view over the bay and the town. Close to the centre and beaches. The room was good size and comfortable + large balcony. Nice pool area and extensive breakfast bufet. We would stay here again at our next visit.
beautiful view of the bay from our balcony
The room had a spectacular view over the Bodrum bay. Fruit and fresh water bottles were awaiting us in the modern and comfortable rooms and the balcony was so large you could have had a bbq with friends. absolutely fantastic. If any complaint (hard to find!) then the pillows on the chairs on both balcony as pool terrace were wet and not a pleasure to sit on. Removing them solved the problem at once. :)
View, services and comfort I liked everything
Fantastic views of the harbours. Short walk to shops and restaurants. Lovely rooms. Very clean. Good breakfast.
My wife and I were tierd when we arrived and spent a week by the pool in the sun and air or in the water. The view over Bogrum is lovely. We relaxed anf had a good week..
The art-house hotel was superb in every way. We were able to hook into the lounge wi-fi and do our business as well as have a relaxing holiday. Our luxurious and huge room had everything we could wish for. The beauty of the hotel's location with its cliff-edge pools overlooking Bodrum castle, the town and coast are inscribed on our minds. The gym was excellent. The fine dining cuisine was the very best Bodrum has to offer. The quietude and absence of tour parties was a relief after other experiences we had had at 5 star hotels/resorts in Turkey. The staff were charming and service focussed despite not speaking really fluent English. Altogether it was one of life's special places - an experience to remember! We loved the hotel. We have absolutely no complaints but a suggestion - wi-fi in the room would have been helpful.
very nice view and nice swimming pools pillow is not comfortable,TV english programs not available
The staff is excellent. Erkan will help you with everything.
the thing i liked is near the downtown yes there is no wireliss in the room
This is a really super hotel, this was our 6st time in bodrum, and we are glad we discoverred this paradise. All the staff all the time occupied to satisfie the clients. Super design, everywhere superclean and spacieus rooms. Perfect location at 5 min from citycenter by dolmus or taxi (+-6€) but far enough from the noise. Great brasserie-chique cuisine at the pool with pastas (+- 9€) salads, fruits, turkish pizza's (10€).Verry gastronomic evening restaurant with splendid vieuws for the same prices as the restaurants in citycenter. Next season they will open a beachclub. We hope prices and service stays the same for this "new pearl off bordum", it is really much prettier than the pictures show. congratulations Not that we had any discusssions whatsoever, we think it is better to make the clients sign for every consumation, because after several days it is impossible to remember what one has taken rom bar or restaurant. We think this could lead to discussions when receiving the bill at check out.
Standard of accommodation was exceptional. Swimming pools and spa facilities were incredible, as were the variety of relaxation spaces in the hotel. Staff were very good, and nothing was too much for them. Upgraded to a Grand Deluxe room without asking which was unexpected. No complaints about anything
Pool garden and breakfast terace. Very nice view No shower gel in the bathroom
The hotel was very convenient for both Bodrum centre and the marina, and ideal if you are taking/have taken a gulet holiday. We had to ask for pool towels twice, as we were up early one morning (7.30) - these should be readily available at that time.
Location- restaurant excellent on sea front. Lovely pool area. Walk-in shower had black mould in the corners by the shower tray.- needed special cleaning. The room itself very clean and smelt lovely
Great location. Small but nicely decorated rooms. Nice breakfast with a view of the Bodrum marina. Front desk could have been a bit more welcoming. Management should reconsider their parking arrangements with a nearby "parking lot" as their staff were extremely rude.
The location of Marina Vista is perfect as it's located pretty much in the heart of marina/bodrum.Walking every day via the restaurants and shopping area's was a highlight.The hotel has great resources which includes pool/plus infants pool area,sauna,spa,gym.The breakfast was great every morning including the view from the terrace.Marina Vista was good value for money.We had problems on arrival & not all staff were friendly but we enjoyed our stay at Marina Vista. The things which i did not enjoy was being not assisted on arrival & having to carry my baby pram & bugguage up the entry stairs of the hotel followed by being taken to my room & finding the room had not been cleaned from the previous departure,beds & bins tossed & towels on floor was not a good start followed by having to wait about 1hr for the room to be cleaned & sorted.It seems this hotel has the potential to be great but at this stage lacks staff direction & customer service.Our room was also cleaned daily at about 5pm which we found odd.In all honestly the hotel amenties area great.
Staff friendliness and location TV channels needs to improve
late arrival catered for
Wonderful location, right on the marina and main shopping/eating area. Beautiful ambiance, helpful and friendly staff, great food. Pool area is gorgeous with lots of cabanas and outdoor bar and seating area.
It was very close to everything!
Excellent location relative to sightseeing and restaurants Some hotel staff attitude not quiet up to international standard
The comfort room, the goergeous view at the terrace restaurant, pretty poolside Nothing special
El Vino Hotel has its excellent reputation (nomber one Trip Advisor 2009) in terms of service and comfort. The minute you enter the hotel, you feel a very cosy and charming atomsphere. Every thing resides in the details. It's a very peaceful place, with nice bedrooms and pool side. The staff was very caring for our needs and would do anything to please us. The breakfast buffet was delicious and the location is excelent as it's only a 5 minutes walking distance to town. My boyfriend and I had such a great time there as we really needed to relax. The food was also excelent and the choice of wine really good. I highly recommend this place and miss it already. Every thing resides in the details...you will love this place.
El Vino is set in a beautiful and peaceful environment - a lazy afternoon around the pool is a must. Staff are friendly and the place is clean and tidy. It's about a 10 minute walk down to the marina where many shops and restaurants or only a YTL 5 (approx £2.50) taxi ride.
The staff is very very friendly and the stay was very cosy. It was very clean as well and everything was tip-top. Best thing is that it's walking distance (3minutes) to the bus station and the coast ... so you can easily catch a bus from there to anywhere around bodrum even the beaches up north and the buses keep working until 3am ! Not at all ... very friendly staff, clean rooms, hot water, excellent service.
We were at El Vino Hotel in Bordrum for one night in transit from Kos to Ephesus. The hotel is a true gem, with attentive service. The room was more like a suite with separate living room and bedroom. The pool is kept extremely clean and is surrounded by lush vegetation. You do not even feel that you are in Bodrum. It is an outstanding place to relax after boat rides or beachcombing. The personnel went out of its way to accommodate our needs. We highly recommend it and we are very choosy travelers. The location is not ideal in terms of view and proximity to the Marina, but a 10-15 minute walk is not a big hurdle
Deniz the manager and Pelin in the office were most helpful charming people who made us so welcome when we arrived and were always so pleasant throughout our stay. The hotel was very conveniently situated only 20-25 minutes walk from the harbour area in Bodrum yet was in a peaceful residential area and so very comfortable..the tea/ coffee and cakes served free of charge in the garden by the swimming pool every evening was a very nice touch. I would have expected fresh orange/ fresh fruit juice for breakfast in a hotel of this calibre...
While the hotel is located in the midst of a city, the effective use of landscaping makes it feel like a garden oasis. It was difficult to enter the hotel from the top entrance with our standard transmission car because of the steepness of the grade; much easier to enter and park at the lower entrance.
Staff was very helpful and pleasant. Location was warm and inviting. Very nice place and would have loved to stay longer. Dinner was wonderful as was the view. Accommodations were very nice and my wife and I had a wonderful time.
Good location, well appointed room, good restaurant, helpful staff single beds
Nice room and hotel service A little bit dark in the night.
Although their English was minimal, the staff were very friendly eager to please. And despite the language barrier, they were very helpful when we needed advice about how to get around! While the hotel's central location was convenient, the only downside to that was the noise from the street below our window (mostly the drone of mopeds flying around at all hours.)