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1209 L Street, Sacramento, CA
0.5 km from
The staff was amazing
Our first room had blood on the walls. We then moved rooms only to be placed in a room that wasn't cleaned. When we were moved again our room was still dirty but by then we had missed our original plans we had made. We stayed in the third room. The only thing the hotel did was remove a parking charge (which feels like something that should be free for guests anyway). Upon checking out a staff person made a very inappropriate drug related joke to my partner that made us both uncomfortable. When trying to order food from the bar I enquired about the cooking oil as I have food allergies and the staff said she didn't know and refused to find out what was used. I felt very uncomfortable, unsafe and dirty the entire trip. Definitely will not be staying at the Hyatt again.
Great location. Walking distance to restaurants. Donut shops. Thrift store shopping everything. We stayed for an athletic event but had some time to do other stuff. Close to a 7 eleven if you need a quick snack and self parking was across the street but easy to get to. A lot of homeless in the area but there is nothing the hotel can do about that. Just be cautious when walking at night.
Clean rooms. The TV service is worst I have seen anywhere. Very basic service. A major basketball game is on ( Warriors ) and they did not have the channel, really! This is a business hotel in Sacramento. I go to the lobby bar and they have two flat screens circa 2005. Spend $1400 at Costco for two new flat screens. They missed the attention to detail that is required in this market. Will not stay there again.
Staff is extremely helpful and friendly - made us feel like they actually wanted us to be there. Breakfast was great; beds were excellent; bathrooms great . Fitness room was minimal.
I could walk to my event down town and I could walk to the capitals as well Amenities fairly limited, the wifi was very poor in my room. Download speed about 5MB/Sec upload speed less than 1 MB/Sec
Overall good stay: clean place, central location, and friendly staff.
The location is the best part The staff the lady in the front was rude an has no manners or customer service
The staff are super friendly and helpful
Comfortable bed and dark shades The staff was unprofesional. The facilitities were dirty. The hotel is more like a motel with the Holiday Inn Logo in it.
The room was very nice.the family that runs it is so sweet.well worth the small price for the great location and comfortable room. Bring your own pillow
The location was great. Pretty good value. The cleanliness was a let down. Everything else was expected for the price.