Rotterdam hotels in Charlois

It's hardly a 4* my room was clearly a 1960s council flat. Which I assume is what the building once was. The decor was cold and a bit weird. Kitchenette had NOTHING just a cold metal work top and a sink. A coffee maker but no coffee and not even a microwave. I didn't want a kitchenette but if there is one in my room I expect something! Location is not nice nor is the view Far too expensive and not a 4*. I rarely complain about a hotel because you get what you pay for. However I suggest either spending another £20 or going for a lovely 3* somewhere else. It's not a nightmare hotel so if you have booked it's not going to be horrible, just if you have a choice ... Go elsewhere

the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.

Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!

Very comfortable room, relaxed atmosphere

nice room

The staff were very attentive and helpful.

Heating system was too bad !! very cold...

It was close to my working place. Not easily accessible to do anything fun.

The staff The shower

The hotel was promoted as having excellent public transportation to the Ahoy Center. That was totally misleading. Bus service was poorly marked, infrequent and ended at 20 hours (for a jazz concert that ends at midnight). The hotel staff was totally unprepared to provide accurate and easy to follow information about public transportation to a major event. The afternoon food service was very poor, with little attention to customers and dirty dishes left on tables in the lounge for hours. In general the desk staff in the afternoon when we arrived were surly and unhelpful. The following morning, the staff was helpful and courteous.