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33 Nicholas Street, Ottawa, ON
0.2 km from
Location was amazing! Staff very friendly, room clean and comfortable.
staff were friendly. the room was clean. Wifi worked fine. there was renovation going on and lobby floor is confused but the room was quiet.
The location and helpfulness of staff will keep bringing us back to the Lord Elgin There is nothing to dislike. The hotel features first rate amenities within a fine old hotel that is maintained impeccably.
Nice enough, good location, valet staff friendly and organised. Shower was great. Entrance to drop off very crowded, Bar closed at 11.15 they had no coffee and wouldn't make any, just a very strange attitude at the bar the ambience is more "what are you doing here" than welcome We ordered a queen got a double bed.
Not only was the lobby staff friendly and engaging, they were extra attentive. The room with the Parliament view was fantastic and no details were overlooked -- linens, towels, cleanliness. Could not have done better for reasonable price or for greater cost.
Staff,location Kids running around hote,l screaming well after 1100pm ,older hotel,needs updated.
Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits. Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.
They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.