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Details
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Reviews
Overall
8.1 Excellent
Based on 8,725 reviews
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All reviews 8.1
-
Couples 8.2
-
Families 7.8
-
Business 7.8
-
Solo 8.1
8.7
8.5
8.3
8.2
7.8
6.8
8.7
8.5
7.6
6.5
6.1
4.8
8.5
8.5
7.6
6.6
5.8
5.4
8.7
8.0
7.5
5.0
5.0
5.0
8.7
7.6
7.5
6.5
5.3
5.1
data provided by TrustYou
"Clean rooms"
"Great shopping"
Top positive review
Top critical review
Excellent 10.0
Location was amazing! Staff very friendly, room clean and comfortable.
OK 5.7
staff were friendly. the room was clean. Wifi worked fine. there was renovation going on and lobby floor is confused but the room was quiet.
Recent reviews
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Good
7.7+Excellent buffet breakfast that claimed to have the best bread in the city. They did! Modern rooms with very comfortable beds and perfect pillows.-Parking lot is very confusing and you can easily scratch your car unless very careful. It is multi-level and the hotel entrance is down 3 and to the back right. It took me 3-stays to figure this out. Gym is small but gets the job done. Get an upper floor until the renovations are completed. It will be beautiful but is noisy at the moment.
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Good
7.2+friendly staff, nice room , good location
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OK
5.3+the clean up job daily is very good-they are renovating...
RM 649+
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Reviews
Overall
8.6 Excellent
Based on 6,612 reviews
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All reviews 8.6
-
Couples 8.6
-
Families 8.6
-
Business 8.4
-
Solo 8.4
9.0
8.6
8.0
7.7
7.7
6.6
9.0
8.2
7.4
5.9
5.7
5.6
9.3
8.1
7.4
6.3
5.8
5.7
8.9
8.4
7.0
6.7
5.7
4.8
8.9
8.6
7.6
7.4
6.0
5.8
data provided by TrustYou
"Nice building"
"Professional service"
"Wonderful sightseeing"
Recent reviews
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Excellent
9.7+Quality everything - un beatable location-having to pay for internet
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Excellent
10.0+awesome! clean and friendly. perfect location.
-
Good
7.7+Classic beautiful Hotel. Friendly Staff, especially the health club receptionist, who was great!-Too old. Need refurbishing. Stained carpets, cracked ceilings, too many extension cords. Position of coffee maker hard to get to which makes making that morning cup a great hassle. Toilet we had in our bathroom was so close to the wall and door is in the way.
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Map
Reviews
Overall
8.6 Excellent
Based on 3,996 reviews
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All reviews 8.6
-
Couples 8.5
-
Families 8.3
-
Business 8.1
-
Solo 8.6
9.2
8.9
5.9
5.4
5.9
5.4
9.6
8.5
5.2
5.1
4.7
3.8
9.1
9.1
5.7
5.3
4.6
4.6
9.4
8.6
6.5
6.0
5.9
5.4
9.1
8.8
5.6
5.2
5.0
data provided by TrustYou
"Friendly service"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 9.7
The location and helpfulness of staff will keep bringing us back to the Lord Elgin There is nothing to dislike. The hotel features first rate amenities within a fine old hotel that is maintained impeccably.
Good 6.0
Nice enough, good location, valet staff friendly and organised. Shower was great. Entrance to drop off very crowded, Bar closed at 11.15 they had no coffee and wouldn't make any, just a very strange attitude at the bar the ambience is more "what are you doing here" than welcome We ordered a queen got a double bed.
Recent reviews
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Good
6.2+Parking was expensive and it a long time to get the car. The Internet stopped before we checked out. Bathrooms could be better and are a little dirty. The blinds in the bathroom were very dirty. Bathroom should also have more towels.
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Good
6.0+Nice enough, good location, valet staff friendly and organised. Shower was great.-Entrance to drop off very crowded, Bar closed at 11.15 they had no coffee and wouldn't make any, just a very strange attitude at the bar the ambience is more "what are you doing here" than welcome We ordered a queen got a double bed.
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OK
5.7+I liked the location and the decor of the lobby. Most of the staff are very friendly and professional. The food in the restaurant was great and well worth the price.-My tv in the room did not work (no sound on the tv) It eventually got fixed, but took some time staring at the walls in the mean time. The pillows were very thin and cheap, I would highly recommend buying somm good quality pillows that are firm so guests would get a better sleep. At night I had little bites all over me, so I am not sure if I was allergic to the mattress or the laundry detergent they use. The parking service is extremely expensive and it takes a long time for the parking attendants to move all of the cars underground to get to yours, so that is not a very modern or efficient system.
RM 507+
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Reviews
Overall
8.9 Excellent
Based on 2,062 reviews
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All reviews 8.9
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Couples 9.1
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Families 9.0
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Business 8.7
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Solo 8.9
9.1
9.1
7.8
5.8
5.8
4.3
9.1
8.9
7.6
5.2
4.3
3.8
9.1
9.1
8.3
7.0
5.4
4.4
9.2
9.1
8.3
8.2
9.2
9.2
8.0
7.5
4.3
4.0
data provided by TrustYou
"Great view"
"Great shopping"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 10.0
Not only was the lobby staff friendly and engaging, they were extra attentive. The room with the Parliament view was fantastic and no details were overlooked -- linens, towels, cleanliness. Could not have done better for reasonable price or for greater cost.
OK 5.1
Staff,location Kids running around hote,l screaming well after 1100pm ,older hotel,needs updated.
Recent reviews
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OK
5.7+central position-the filthy scum that surrounded the swimming and jakuzzi pools
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Good
6.7+The comfort very good
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Excellent
10.0+Not only was the lobby staff friendly and engaging, they were extra attentive. The room with the Parliament view was fantastic and no details were overlooked -- linens, towels, cleanliness. Could not have done better for reasonable price or for greater cost.
RM 385+
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Reviews
Overall
8.5 Excellent
Based on 2,853 reviews
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All reviews 8.5
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Couples 8.6
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Families 8.5
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Business 7.8
-
Solo 8.6
8.8
8.8
6.9
6.3
5.9
6.9
8.6
8.5
7.1
7.1
5.3
4.5
8.9
8.5
6.4
6.3
5.7
3.8
9.1
9.0
7.2
6.9
6.8
3.1
8.9
8.6
7.3
6.8
5.9
3.9
data provided by TrustYou
"Spacious rooms"
"Great shopping"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 8.8
Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits. Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.
Good 6.5
They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.
Recent reviews
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Good
6.8+The front desk staff were friendly, courteous and helpful also with info about surrounding points of interest. Great overflow parking solution.
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Excellent
8.8+Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits.-Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.
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Good
6.7+on top of the events
325 Dalhousie Street, Ottawa, ON
9.4
Distance
0.7 km from
RM 519+
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Map
RM 515+
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Reviews
Overall
8.5 Excellent
Based on 1,187 reviews
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All reviews 8.5
-
Couples 8.6
-
Families 8.7
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Business
-
Solo 8.3
9.6
9.3
9.0
8.6
6.6
6.6
9.5
9.3
6.6
6.0
4.2
9.6
9.2
7.7
6.7
6.7
5.7
9.4
9.4
data provided by TrustYou
"Wonderful sightseeing"
"Friendly service"
"Great shopping"
Recent reviews
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Excellent
10.0+Liked the Bistro. Great for breakfast. Bed and room very comfortable!
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Excellent
10.0+Very friendly staff, including suggestions for places to eat, help with parking and just overall making us feel welcome.-Pool and gym had to be accessed via lobby. Made it a tad uncomfortable to walk to pool in bathing suit passing through common area.
RM 507+
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Reviews
Overall
9.3 Excellent
Based on 205 reviews
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All reviews 9.3
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Couples 9.2
-
Families
-
Business
-
Solo 9.5
9.8
9.8
9.7
9.7
9.7
5.9
9.9
9.7
9.7
9.6
9.5
6.5
9.8
9.7
9.6
7.0
data provided by TrustYou
"Clean hotel facilities"
"Wonderful sightseeing"
"Near city centre"
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Reviews
Overall
8.9 Excellent
Based on 209 reviews
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All reviews 8.9
-
Couples 8.9
-
Families
-
Business
-
Solo 9.2
10.0
10.0
9.6
9.5
9.3
8.9
9.5
9.4
9.2
9.0
7.3
5.5
10.0
9.5
9.4
9.2
8.8
2.5
data provided by TrustYou
"Modern Hotel"
"New rooms"
"Stylish hotel"
RM 426+
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RM 92+
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Reviews
Overall
7.7 Good
Based on 2,805 reviews
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All reviews 7.7
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Couples 7.4
-
Families 7.4
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Business
-
Solo 7.7
9.2
8.5
7.8
4.7
3.7
3.6
8.8
8.5
7.9
4.6
3.8
3.6
9.3
8.5
8.1
5.4
3.5
2.6
9.4
8.5
8.2
4.7
3.5
3.3
data provided by TrustYou
"Friendly atmosphere"
Recent reviews
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Excellent
8.0+Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
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Excellent
10.0+What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system.-Gosh, there isn't much you can say negativity about this place -- except, perhaps, it would have been nice to have two pillows instead of one -- but it's JAIL, remember!?! :-)
RM 113+
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