Overview

Capital Hill Hotel and Suites

88 Albert St, Ottawa, ON K1P 5E9, Canada
+1 613 235 1413

RM 352+

Overall guest ratings

7.5/10 Good
Based on 3,750 reviews

Review highlights

  • 8.6
  • 8.3
  • 4.6
  • 4.6

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Location. This Ottawa hotel is 2 blocks from Parliament Hill. The to National Arts Centre, National War Memorial, and Confederation Park are within one-half kilometer.

    Hotel Features. Capital Hill Hotel and Suites has a health club. Business amenities include a business center and audio-visual equipment. Capital Hill Hotel and Suites has a restaurant and a coffee shop/café. This is a smoke-free property (fines may apply for violations).

    This hotel has limited accessibility for people with disabilities. The restaurant is only accessible by stairs, and the hotel does not have automated doors or accessible parking.

    Guestrooms. Amenities featured in guestrooms include coffee/tea makers and complimentary newspapers. Guestrooms have cable television with premium channels and pay movies. Business-friendly amenities include complimentary wireless Internet access, desks, and voice mail. Rollaway beds are available on request. All guestrooms at Capital Hill Hotel and Suites are non-smoking.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 3,750 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      8.8 "Easily accessible by car, said 88%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.4 "94% were impressed by the valet service."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 5.3 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
      5.0 "The price was ok for 50%."
    • 5.2 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      6.7 "Only 67% said rooms were big enough."
    • 4.6 "Breakfast is below average."
      3.9 "61% said the breakfast was too expensive."
    • 4.6 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
      3.5 "65% were disappointed with the minibar."
      2.3 "77% said the bathroom was dirty."
      1.1 "89% criticized the small bathroom."
      4.5 "55% were unhappy with the view."
      2.4 "76% had problems with the shower."
      3.5 "65% thought the tv was sub-standard."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.9 "61% didn't like the fitness area."
    • 3.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      3.8 "For 62%, the lobby entrance was sub-standard."
      4.9 "51% complained about the elevator."
      0.8 "92% didn't like the architecture."
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    Overall rating

    7.6 Good
    Based on 1,575 reviews
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.3 "Food is average."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 4.6 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      0.8 "92% criticized the small bathroom."
    • 4.5 "Breakfast is below average."
      3.6 "64% said the breakfast was too expensive."
    • 4.1 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      2.1 "79% found problems with the furniture."
      3.6 "64% were disappointed with the minibar."
      4.5 "55% were unhappy with the view."
      2.4 "76% said the bathroom was dirty."
      0.8 "92% criticized the small bathroom."
      2.2 "78% had problems with the shower."
      3.4 "66% thought the tv was sub-standard."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
      5.0 "50% said the elevator was ok."
      0.7 "93% didn't like the architecture."
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    Overall rating

    7.6 Good
    Based on 1,350 reviews
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.9 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 4.9 "Disappointing food."
    • 4.5 "Breakfast is below average."
      3.9 "61% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      1.0 "90% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
      3.2 "68% were disappointed with the minibar."
      2.6 "74% said the bathroom was dirty."
      4.2 "58% were unhappy with the view."
      2.3 "77% had problems with the shower."
    • 3.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    6.6 Good
    Based on 300 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.7 "High value."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.2 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      6.8 "Only 68% said rooms were big enough."
    • 4.9 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      2.9 "71% found problems with the furniture."
    • 3.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 525 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.2 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      6.6 "Only 66% said rooms were big enough."
    • 5.2 "Food is average."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      3.2 "68% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      3.4 "66% were disappointed with the minibar."
    • 4.5 "Breakfast is below average."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
      4.5 "55% complained about the elevator."
    • 3.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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