Overview

Ottawa Embassy Hotel & Suites

25 Cartier Street, Ottawa, ON, Canada
+1 613 237 2111

RM 390+

Overall guest ratings

7.2/10 Good
Based on 1,522 reviews

Review highlights

  • 8.3
  • 8.3
  • 5.8
  • 4.7

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Location. This Ottawa hotel is a block from the Rideau Canal and within one-half kilometer of Confederation Park and the National Arts Centre.

    Hotel Features. Embassy Hotel And Suites has a sauna and a fitness facility. Business amenities include wireless Internet access. Embassy Hotel And Suites has a restaurant and a bar/lounge. Room service is available during limited hours.

    Guestrooms. Amenities featured in guestrooms include air conditioning, coffee/tea makers, and free local calls. All guestrooms provide microwaves and refrigerators. Bathrooms provide hair dryers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Facilities for disabled guests
    • Laundry facilities
    • Express check out
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,522 reviews
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      9.3 "93% found the restaurant service to be one of the best."
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 5.8 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "65% thought the kitchenette was ok."
      5.1 "Only 51% found the balcony ok."
    • 5.1 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 4.7 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
      3.8 "62% didn't like the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.2 "For 78%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
      2.5 "75% didn't like the architecture."
      2.5 "75% complained about the elevator."
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    Overall rating

    7.6 Good
    Based on 684 reviews
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 6.5 "Average comfort."
    • 5.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.5 "65% thought the kitchenette was ok."
    • 4.9 "Breakfast is below average."
    • 2.8 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
      3.4 "66% didn't like the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 2.7 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      2.1 "For 79%, the lobby entrance was sub-standard."
      2.4 "76% didn't like the architecture."
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    Overall rating

    7.4 Good
    Based on 563 reviews
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.5 "65% thought the kitchenette was ok."
      5.1 "Only 51% found the balcony ok."
    • 5.8 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.8 "Breakfast is below average."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      2.3 "For 77%, the lobby entrance was sub-standard."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.3 "For 77%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
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    Overall rating

    6.6 Good
    Based on 167 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.8 "Average comfort."
    • 6.0 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.7 "67% thought the kitchenette was ok."
    • 2.8 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.7 Good
    Based on 106 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.4 "Location is great."
    • 7.3 "High comfort."
      8.6 "86% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
    • 6.1 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 3.2 "Horrible vibe."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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