Hamburg hotels in Nord

I thought it was in a very handy location near the lake and it was very comfortable. The staff were generally very helpful and pleasant. The TV didn't work, being stuck on the loudest setting and the remote didn't work at all. I couldn't experiment with it because it was far too loud and would have upset other guests. Not a deal-breaker, but irritating.

Quiet location, easy to get to from the airport and easy to walk into central Hamburg. Helpful staff. Airconditioning did not work. Tended to be long queues to wait for a table at breakfast.

good location, nice breakfast,big and comfortable rooms

Very nice breakfast! No heating at the hotel! Quite cold in the rooms.

Excellent staff, good central location, extensive buffet breakfast

Clean and comfortable room. Good breakfast. Description of the services proposed in superior room during booking is not fully correspond with the actual ones. Location is not so far away from the city centre, but for walking tour is not so comfortable.

Good size room; good locatin; excellent breakfast; friendly staff No wash hand basin in lavatory in room

Clean rooms, good parking facility, very close to underground station (50 metres from the hotel) I booked 2 rooms and got from booking.com a confirmation. However, the hotel reserved just 1 room. After showing them my reservation they managed to get our 2nd room. Staff at the reception was not very friendly

the design of the open showers and seperate toilett is very silly and reminds me of old french designs. no comfort and no privacy. may be good for coupls only. definitly not for families

room keeping on sunday at 9 am!

The cleanliness of the room. That was brand new. The cleanliness of the public areas. Breakfast was a dissaster.

The sauna and steembath.

Clean, comfotable rooms. Nice price for a parking lot near the hotel. No fitness or swimming pool for this price is a lack. Extra fee for internet connection.

The hotel was inexpensive, very clean and well located for the airport and I was using the airport the next day. It was good value for money and well located. The room was very small but entirely functional.

Clean, modern design, convenient location (airport) 1. No indication about internet charge during the time of booking. No indication about buying breakfast also includes internet. After I paid my stay without choosing breakfast, I was not able to switch to one with (the staff did not allow). Surprisingly a few days later, another staff did help me switch for the following days. 2. No power outlet next to the desk, very very inconvenient if you need to use your computer during your stay. I have to plug my power from my bed, which basically blocks my access to the couch completely. 3. After my shampoo is all used, it has never been replaced by any of the staff when they clean my room (this happened during my first week of stay, someone did replace the used shampoo bottle during the second week of stay).

the style no phone in the rooms

Large room, nicely furnished, lovely view. Modern bathroom. Very good breakfast. No soap for the shower.

A bit disapointed with the fact that two single beds put together makes a queen size bed!! Falling throught the middel of the beds and paying 160 Euro instead of 120 for a lux room? Probably wont do that again, nor hotel nor lux room if that is what is to be expected!! Get hold of some queen size beds!!

IT was easy to get to the city, very pleasant to be near the lake. Hamburg is a great city. The lift was difficult and sometimes not availabl;E.