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Helpful staffs. Spacious and clean room. Nice breakfast
Staff and Quality of Hotel No wifi access
The hotel lives up to the wonderful comments. You sleep well here. Excellent breakfast - in selection & in quality, as well as in attention of staff. The interior is that of a nice old townhouse, with candles, mirrors, and many creaky stairs. We stayed in a suite on the lower floor, had door opening to the garden, and a second room from which to work from. Our colleague stayed in a single, upstairs, in a room with a balcony. The hotel has private sauna downstairs, at Euro 20, it's a good one - proper steam, proper temperature, and nice relaxation area. There are several good restaurants in 7-10 min walk, e.g. Sanger. But take the map as easy to get lost on all the small streets. Taxi to the airport was Euro 21. We'll stay again. If the management reads this, can you please find a solution for bedside lamps in the suite. At the moment, both lamps are too bright to make reading in bed possible, and the general light illuminates everything from the wrong angle, taking away from the nice atmosphere of the room. All's good, bathroom, wardrobes, everything, but the light - can be improved.
Friendly staff and a beautiful quiet position, close to the centre of the city.
Ambiance, breakfast, friendly and sincere staff Rooms are a little bit small.
It's a nice hotel with nice staff
1.) Cleanliness of the room; 2.) Excellent staff -- very friendly, very helpful; 3.) Convenient location; 4.) Environment -- located by a river and very comfortable environment No
A nice small hotel, with excellent breakfast indeed. The room was a bit small but still very comfortable. Very clean.
Incredible breakfast buffet!
Very comfortable, rooms spacious and well equipped as well as very stylish. Service good. Restaurant manager impolite when we required about dinner bookings, we were so put off we ate in the brassiere instead.
breakfast,pool,staff attitud,christmass decoration,parkingand location allowness of dogs to restaurant
golf and confortable golf play is not including the price of hotel, too bad
Surrounded by green forest this hotel very quiet. Excellent fitness and spa area.I wish to stay longer.
The hotel is clean and comfortable and the staff are very friendly and helpful. Excellent breakfast. great for a relaxing weekend break. The hotel is 16km away from Hamburg centrum, if you want avoid the hassle of finding a parking place in the city centrum, there is S-Bahn going directly to the city, but it takes 35mins. There is a bus stop right outside the hotel which takes you to the S-Bahn station. You can also drive your car (5mins) to the Park and Ride next to the S-Bahn station.
calm place it was a pitty i could not get in the mini bar; electronically locked ?
A huge improvement is the aircondition in the Atrium! We are regular guests since 14 years and enjoy always the fine breakfast, the friendly but professional staff, the barkeeper who knows his job, the well equipped fitness area, indoor pool and sauna and last but not least the location. Since Steigenberger took over the personal approach of the staff for regular guests got lost.
The staff was exceptional
cleanness of the room and bathroom
Good location when coming by car, they have a big area in the yard for parking free of charge. The swimming pool and sauna were super nice for the price of the room! Good breakfast with fresh fruits, coffee served to the table... value for the 12 euros. Maybe not the best location to explore the city of Hamburg, but perfect for us just stopping by on our way to Belgium.
Large room with large bathroom, convenient and free parking, buffet breakfast and restaurant dinner, in-room safe, excellent maid service
TV did not work how dont know how to make it work!
Very nice, we were pleasantly surprised. This is a very nice hotel. A bit off the beaten path, maybe, but excellent in all regards. We're particularly happy about the design of the hotel, it is very tastefully designed and decorated.
The room was small but well-designed; the breakfast buffet great and the staff helpful. I intentionally booked the hotel to get out of the center of Hamburg, but found it to be a little too far out of the way. It's close to virtually nothing but still an attractive place to stay.
rooms are really nice the restaurant
Enjoyed the wellness center, including fair sized pool, sauna, steam-room. Staff friendly and helpful.
No internet connection
It is very modern and clean, you directly feel well.very good breakfast,also for late arrivals nice kitchen. evrything was fine, will use it again when i need
The hotel was clean,comfortable and good value for money. It is also has a good location right beside Wandsbek Markt U Bahn stop (Hamburg centre 20mins by tube on same line) and there are also good bus connections at the bus station across the road (airport 30mins on no.39) Rooms facing the bank of the hotel are above the entrance to McDonalds which can be quite noisy in the evening
I really liked its convenient location
comfortable and efficient. The hotel is well located an convenient for regular 24-hour access to the city centre the hotel is not brilliantly equipped. there is no bar available or any social areas.
Spotlessly clean room. Excellent breakfast
Location, parking space, very friendly check in and especially check out. Supposed to be non smoking room but I think it was not. All windows were open and also the door when I arrived. Freezing cold. And I did not realize that the heeting system was turned off until to late. So now I have a cold.....
Very friendly staff, good location. No hotel bar.
Clean, modern, safe Nothing
The staff were friendly, polite and helpful.The rooms were were clean and comfortable and of a good standard of finsish and decoration. A very minor thing would be the lack of direction as to the location of the carpark at the rear of the hotel
very friendly pesonnel, excellent breakfast, good location - only 10 min to city centre with metro
Hotel Tiefenthal is well-priced and convenient to shopping, the U-bahn and restaurants. It is an excellent hotel for tranvelers who are willing to stay a bit further from downtown. English speaking travelers will feel at home as well.
Nice clean hotel with big room. Bus stop outside hotel which takes you (2 stops) to Train "Hochbahn" into city centre
Although in a busy suburb of Hamburg, it was quiet and there was parking. There is a lift and a good breakfast is available. Room was spacious and well appointed. Also not too far (short taxi ride) to airport. No real complaints. As often is the case, there is no restaurant for evening meals but quite a few places can be reached on foot, so not a major problem.
Everything was as described!!! No problems
in the webe side they said3 start hotel bout in my experince not moor than 2or1 stare, manythink is messing
The staff was particularly friendly and very helpful. The hotel had a good atmosphere and just such great staff, it was noticable that they all liked what they were doing and it was a joy to see. I would like to stay there again anytime!
Breakfast is really good if you manage to wake up before 10.00. The hotel is located in an excellent neighborhood and access to the city center is easy either by car or public transportation The lack of baby cots
Nice clean room with a great shower. Location is ok, just a 10 min. walk to the U-bahn.
The rooms should be cleaned better Yes, the room was dirty and i sow dust under the beds ; doesn't have a carpet or something on the floor
The hotel has a good location (10 min of the U-Bahn). No noises during the night. The facilities - specially the badroom - are old and partially out of order.
The room was big and cosy,the same with bathroom,breakfast was not bad. Very cold room and bedlinnen were wet! The stuff at reception was totaly unhelpful,not interested at all(except the stuff from the canteen).
They were only expecting 3 guests instead of 4, so they made up a Chais Lounge as a bed for the 4th guest.
Quiet and green neighbourhood, silence. Balcony very cosy in summer.
The reception staff were helpful. There was a good buffet breakfast. The spacious and comfortable room was well insulated from road noise. The hotel is close to an S-Bahn station. The free parking behind the hotel was quiet at the weekend, although busy on Monday morning. There was only one towel per person and the wall-mounted soap dispenser had been replaced with a large squeezable bottle of soap on the sink, which was difficult to use.
the bathrooms are just built in cabins
my time at this hotel was fine the clean and staff plesant on the hole check in time was a bit poor as we had nearly a hole day in the city with are bags
good location to all amenities especially with the station just round the corner
Conveniently located near train station. Clean rooms and value for money. I stayed in room 222 everything was perfect except for the large stains on the carpet which had large stains on it.
Parking on site that was "free" was not offered. The minimalist ways of this hotel diminished the value for money I normally get from other booking.com hotels with similar descriptions/ ratings, esp. for a "chain" hotel. Getting out of the parking garage was tedious. We were almost charged for breakfast, when we didn't sign up for a room with it.
had an elevator, good part of town, decent parking, stores and restaurant nearby, close to public transportation, polite front desk staff no one cleaned the room, although the maids had doors open on my floor all day
Strategic location to train station. Limited selection of TV channels, most of the programs are in German which are not understandable to English speakers.
Breakfast. Internet did not work on my floor. This is not acceptable at a hotel in this price class.