Novotel Hamburg City Alster

Pros: Location and the staff were excellent. I specially liked the breakfast.

Cons: Separate shower/bath and toilet was otherwise fine, but sink for hand washing was missing.

Pros: Nice room, clean and confortable. Good breakfast. Better not to have dinner at the restaurant. For that price you can have much better food in some places nearby.

Cons: Restaurant. At breakfast a more efficient service of warm drinks (coffee, milk etc) would be appreciated

Pros: Room very quiet and breakfast. Service is great. Always available. Proximity to underground station.

Cons: Room functional but oldish. Position not so close to city center.

Pros: Great location, cozy rooms, very helpful staff

Cons: The staff at the bar was either absent or constantly engaging into talking to each other, really hard to get attention to order anything

Pros: The staff was very helpful. We arrived early so they stored our bags until our rooms were ready. When we checked out, they stored our bags again until we left. Parking is at the basement. While it isn...

Cons: Housekeeping just opened the door without bothering to check if we were in the room by knocking first. Well, we were in the room at 10am.

Pros: Very friendly staff, good variety of food at the breakfast buffet, large rooms with separate toilet.

Cons: Main road in front of the hotel (but it doesn't bother you if your room is on the opposite side)