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Motel One Hamburg-Alster
Top City Hotel

Steindamm 96-102, 20099 Hamburg, Hamburg, Germany
+49 40 4192 4970

RM 380+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 16,720 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.3
  • 6.7

Good to know

  • Professional service
  • Great reception
  • Friendly service
  • Close to public transport

Nearby

    show all

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 16,720 reviews
    • 9.5 "World class service."
    • 9.4 "Perfectly clean."
    • 9.3 "Awesome vibe."
    • 9.3 "Terrific location."
    • 8.4 "Good value."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 9,530 reviews
    • 9.7 "Perfectly clean."
      9.6 "96% said rooms were clean."
      9.8 "98% thought it was clean."
      7.7 "77% said the bathroom was clean."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.1 "Great parking, according to 71%."
      9.5 "95% thought it was easy to get to the train station."
      8.7 "City centre within easy reach, said 87%."
      8.9 "Easily accessible by car, said 89%."
      9.3 "93% liked the proximity to shopping."
    • 9.1 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.3 "93% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
    • 8.2 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
    • 6.9 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.3 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      5.3 "Only 53% thought the furniture was functional."
      5.5 "For 55%, maintenance was acceptable."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 2,842 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% thought it was easy to get to the train station."
      9.0 "Easily accessible by car, said 90%."
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.7 "97% thought it was clean."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 9.2 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.2 "92% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
      7.2 "72% enjoyed the lobby entrance."
    • 8.4 "Good value."
    • 5.9 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.9 "Only 59% thought the furniture was functional."

    Overall rating

    8.3 Excellent
    Based on 1,003 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.4 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.5 "95% enjoyed the friendly atmosphere."
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Good value."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 3,344 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.0 "Great parking, according to 70%."
      9.5 "95% thought it was easy to get to the train station."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 9.1 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.9 "99% thought, the hotel was modern."
      9.4 "94% said it was a stylish hotel."
      7.1 "71% enjoyed the lobby entrance."
    • 8.5 "Good value."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.3 "Only 53% thought the furniture was functional."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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