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the friendly hotelstaff and the exellent service and facilities
This is the best hotel I saw in my life There was not enough chairs outside the enterance to use while I was waiting for my car
i know the hotel and the service is always very good. the cost.
the beach and the kids free kids meals for under 4, its too expensive in high season
I like the location and the sport facillities the cost is high
beach was very nice
View of the Burj Arab from our balcony
Beach, room view Somehow slow check-in formalities, advance payment at the booking time
Everything is perfect,the staff is very friendly , the beach îs great.Perfect
The Burj al Arab is beyond compare when it comes to service and a feeling of absolute luxury. We ate at the al mahara seafood restaurant which is worth the trip alone, but the butler service and hotel staff go out of their way to make sure everything is perfect , which is was the whole time we were there.
Customer Services in all parts No
The exquisite service provided by the hotel's staff...Yo really get to be spoilt and treated privately with everybody just willing to serve you :) The security guy (local emirati) grabbed my ciggarettefrom my hand telling me its not appropriate to smoke in the lobby which i bursted into annoyment in his face telling him its not a way to treat ppl.
The luxurious surroundings and attentive staff
this is something special
we arrived very early in the morning from a long flight and we were really tired and wanted to sleep. we knew that check in time is at 3pm but we just tried to request if we could check in early w/out really expecting to get our request. but to our surprise, we were accomodated that early and we were really thankful and we appreciated that. we were able to take some rest before going on sightseeing. For this, we highly commend the staff esp. Rowell for doing their best to ready our booked suite. He made us feel welcome and feel at home at that moment. The other staff were also very warm and attentive to our needs. They really made a difference in our stay and we will always remember that with gratefulness and fondness.
friendleness of the staff and pure quality no
Every thing in burj alarab more thane good .hotel staff . Nathanig
Food is average.
This is the best hotel we've ever stayed at. The appearance, comfort, services and food were outstanding.
The rooms are large and the summerhouses are very discrete and private. Perfect for staying at the Madinat Jumeirah.
Beautifiul, great hotel! No
Everything it was amazing Yes I booked the hotel at rate of 2200 aed for 2 night without the taxs when I went there the hotel told me that the taxs is 240aed but the problem is that they told me that the rate per night is 1300 aed so the total is 2600aed I showed them the print out but they refuse it .
The location of the property together with quality of service.
You can not fault this hotel
i laterally loved everything about dar almasyaf , the villa, the staff , the private swimming pool , the beach, the spa and the food. It was soo great I will surly come again. They really made my anniversary something to remember. mmmmm nothing is on top of my head.
Facilities, no. Of staff Check in process (waited from 3-4pm until I got the room key!
Everything was perfect. Staff very nice especially with children Difficult to get restaurant reservation even if you are guest of the hotel
the rooms, service, entertainment. accepting visitors is complicated
The hotel was very nice and the staff were excellent. Good food, beautiful grounds and excellent access to Dubai hot spots.
Ferst they give me vere bad room . I did'nt except to check in . and they didnt chang it until next day
the resort experience the glass in our food!!! Staff didnt know certain restaurants were closed.
The beach and the wonderful breakfast Check out and check in not enough counter and process slow.
the services and the place
The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant The restaurants are very expensive, especially for breakfast, as this was not included in our rate
Bed was very comfortable//// Staff n service at the beach restaraunt...
It was very relaxing and the staff tried hard to make us comfortable There were bulldozers working under our bedroom window plus the access to a private lounge and breakfast mentioned in our booking was not supplied.
every thing was very nice no
The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.
the quality of location hotel could not source the booking on arrival, we had to return home for booking confirmation details, hotel staff did notcontact us when room was ready, we went back to reception at 5pm to let them know
location. and facilities i was surprised when i knew that my brother stayed in the same hotel 5 months ago and his rate was 1/4 of the rate i paid !! it was really shocking to me even though i made the reservation through booking.com which supposed to be the best deals
Excellent hotel with good location, helpfull staff but rather expensive Nothing
Excellent service, attentive staff, great facilities. We really enjoyed The Executive Lounge. There are so many places to go at Madinat Jumeirah. GREAT!
Al Qasr is for sure a very special hotel with beautiful surroundings. You feel happiness just to enter this hotel! Very nice rooms. Really relaxing. A top hotel you should not miss! Like an adventure... total different from other “normal” hotels.
location near the sea, availability of shopping nearby and family entertainment although i e-mailed the hotel about the need for handicap-accessible room and I paid for ocean-view, I was told that such room are not sea-view upon arrival. I would have chosen another hotel.
everything was perfect
luxury and beauty i was not informed about whole packet and price for all so was a bit confused and shocked by the price, but after was very satisfied
Plenty of room & sun beads. Very good service. Good restaurants. Well maintained. Badly needs new Televisions & a better choice of channels. Some form of satelite. We read a lot of books!!!
pools and beach standard room too small had to upgrade
This hotel is a little cheaper than most of the beach resort hotels. The pool is nice and there were plenty of sunloungers. The beach area is very small. It is quite a small and dated hotel compared to the others in the Jumeriah area. I experienced much better customer service in other hotels. It is a pleasant hotel but I would never describe it as luxury if this is what you're looking for.
1St.i woudn't call it a 5 star hotel,,,and the standard room says that 1 boy free till 11 yrs but it can only fir a boy of 2 yrs.the room is very small.and the price is high.
It provides an excellent alternative to the many high rise hotels etc now available in Dubai. The small beach is very attractive and well maintained - as are the pools. Perfect for relaxing after long flights or extended touirist travels. Handy to the airport.
the beach, the food not enough towels.
Family Room was actually two rooms and was perfect for our family of three adults...low rise buildings added to the ambiance
Close to Drydock World Dubai. No
Nice, simple hotel. Great location for short break in Dubai. -
Luxurious and relaxing and the staff were very friendly
housekeeping , sea view swimming pool and the gym 1- It was mentioned 4 stars in the website but actual it is 3 stars . 2. it was mentioned the internet it is complimentary but the hotel refused to be as a free of charge
Nothing, except for location on Jumaira beech everything was terrible. Breakfast made me sick, unclean, cheap and terrible service by staff.
Pretty much right on the beach Better maintenance of rooms would be good. We had to phone reception whenever we wanted to turn of the fan in the bathroom or the air conditioning
Location Poor facilities and services &
Location When we arrived at 3AM the room was not available and we were lied to about the reason. We were then told we were being moved to a sister hotel just around the corner, another lie it was miles away. The sister hotel was below standard with a small room that became smaller when they moved the third bed in. The next morning we were lied to about the transfer back to our booked hotel, not once but twice. When we got to the booked hotel we had to wait another 30 minutes before the room was ready and were again lied to about the reason for it not being ready. The hotel was not the one on the wedsite even though the photos were of the old hotel which we had stayed at previously and was the reason we booked it.
Good location. 5 minutes away from the beach. the overall air conditioning is too noisy
Clean, oood-size room and WIFI - OK breakfast and swimming-pool
Very nice location near beach for the reasonable money, only one hotel on the area in Dubai with such balance money-location-comfort The price will increase soon up to $ 400 per night
Location very close to the open beach. Good price for Dubai. Friendly personnel. Noise and music coming from the restaurant of the hotel until 3 A.M. I suggest you to inquiry for a room far from the door of the restaurant. Smelly bathroom.
English speaking, 1 minute to the beach , taxi service, close to Dubai mall!!! Go there!!! Food good The taxi service charged slightly more than normal taxi, but no waiting time, unfinished electrics in bedroom!
the staff was most friendly and ready to assist. the rooms were designed well and "user-friendly". i would most likely stay here again in the future. the room we had was located on a major street, so there was a bit of excess noise at times.
The Beach hotel is an amazingly nice place. It is at walking distance to the beach and though very close to most shopping places and financial & business district. The staff are very nice and at your service to make your stay the best experience of Dubai. The room are very spacious and have all facilities. Very nice design throughout the apartment, including the kitchen.
Excellent location (walking distance to the beach). Good service and furniture. Big rooms. Hairdryer and electric adapter had to ask to be delivered.
The location was great if you liked to go to the beach (by walking 5mins) or explore the Deira -area and the old city centre (by taxi, 3€ / direction). There were also really good value for money -restaurants and a big Spinners - grochery store within 5minutes walk. There was a moderately well equiped middle-sized gym on the top floor of the hotel, next to the pool and sundeck area. There was pretty much noise from the Jumeirah beach road through day and night - our room was opening to that direction. However it didn't bother us and there are plenty of rooms heading to other directions for light sleepers. The cleaning wasn't always as thorough as one would have expected (towels missing, toilet paper missing some days) but in general the room was really new, clean and modern. The internet was wireless, but at least with my computer it didn't function as well as I would have expected.
The price booked was not clear because of twice two additional 10% local taxes. The room was not ready for check-in. The room was not well cleant. No pressure and almost no hot water. Very noisy due to close traffic and not good windows.
The location was fantastic! 5 min from the nearest beach and close by car from the main turistic areas and shopping. Some restaurants near by as well.The staff was great as well! The hotel advertises the apartements as fully equiped. However, the kitchen (which looks modern and equiped) is actually empty... There were no proper tools for cooking. The pool area also needs some improvement, it looked dusty and it was lacking on chairs for sunbathing (only 4 were available), which fortunately didn't stop us from enjoying the pool and the sun!
excellent location next to beach and shops everything within walking distance
Staff very helpful. Good location in residential are. Shops and restaurants within easy reach
The hotel was well located for Jumeirah beach and shops. It was easy to reach the souks of Dubai and Deira via taxi from here. The staff were friendly and helpful at all times. The pool although small was clean and we had it to ourselves most of the time we wanted to use it. I would use this hotel again.