Cleveland hotels near Cleveland Police Museum
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Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.3 Excellent
Based on 4,686 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Quaint hotel in great location.
Excellent
10.0
Pros: There is nothing not to like about the property
Excellent
10.0
Pros: Every single employee had a smile and was very willing to help with anything they could. Bar tender was super attentive and gave us suggestions on things to see in the area. We will definitely return.
Excellent
10.0
Pros: Delicious pancakes potatoes and eggs !
Excellent
10.0
Pros: Staff was very friendly and helpful.
Excellent
10.0
Pros: the staff was excellent! everyone was friendly, helpful and efficient. there was free breakfast, dinnertime appetizers, and drinks. the architecture was vintage and beautiful. no issues here at all!
Excellent
10.0
Pros: Cleanliness, bed were comfy, free meals
Excellent
9.0
Pros: Dinner and breakfast menu
Excellent
9.0
Pros: The location of the hotel in the heart of Cleveland is perfect. We were within walking distance of everything. In addition, the evening Happy Hour was enjoyable as well.
Excellent
10.0
Pros: Very nice everything!
Excellent
10.0
Pros: The bed was super comfy!
Excellent
9.0
Pros: The people! Every employee was polite, helpful and friendly. All businesses should have such great employees!! The Kickback and breakfast was delicious!
Details
Reviews
Overall 9.3 Excellent
Based on 4,686 reviews
WiFi
9.6
Bar
9.2
Value
9.2
Room
9.1
Service
9.1
Breakfast
9.0
Vibe
8.9
Location
8.9
Wellness
8.8
Amenities
8.6
Comfort
8.6
Pool
8.5
Food
8.4
Value
9.2
Room
9.2
Breakfast
9.1
Service
9.1
Location
9.0
Wellness
8.9
Bar
8.9
Comfort
8.8
Vibe
8.7
Amenities
8.7
Food
8.7
Room
9.5
Bar
9.4
Service
9.0
Amenities
8.9
Wellness
8.8
Value
8.7
Comfort
8.7
Vibe
8.7
Location
8.7
Pool
8.6
Breakfast
8.5
Food
7.5
Value
9.3
Service
9.1
Location
8.8
Breakfast
8.4
Room
8.2
Comfort
8.1
Breakfast
9.1
Room
9.0
Service
9.0
Value
8.8
Amenities
8.7
Comfort
8.6
Food
8.4
Location
8.4
10.0 Excellent
Pros: Quaint hotel in great location.
Cons: No, it met my needs.
10.0 Excellent
Pros: There is nothing not to like about the property
Cons:
10.0 Excellent
Pros: Every single employee had a smile and was very willing to help with anything they could. Bar tender was super attentive and gave us suggestions on things to see in the area. We will definitely return.
Cons: Can’t think of a thing.
10.0 Excellent
Pros: Delicious pancakes potatoes and eggs !
Cons:
10.0 Excellent
Pros: Staff was very friendly and helpful.
Cons:
10.0 Excellent
Pros: the staff was excellent! everyone was friendly, helpful and efficient. there was free breakfast, dinnertime appetizers, and drinks. the architecture was vintage and beautiful. no issues here at all!
Cons: some of the furniture was showing a little wear. we spent all of our visit outside of the room except to sleep and shower, so it didn't matter to us, but it might to others. rest of the room and bath was updated and beautiful.
10.0 Excellent
Pros: Cleanliness, bed were comfy, free meals
Cons: Price of parking
9.0 Excellent
Pros: Dinner and breakfast menu
Cons: The customer service sucks.
9.0 Excellent
Pros: The location of the hotel in the heart of Cleveland is perfect. We were within walking distance of everything. In addition, the evening Happy Hour was enjoyable as well.
Cons:
10.0 Excellent
Pros: Very nice everything!
Cons:
10.0 Excellent
Pros: The bed was super comfy!
Cons: The food
9.0 Excellent
Pros: The people! Every employee was polite, helpful and friendly. All businesses should have such great employees!! The Kickback and breakfast was delicious!
Cons: No
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Overall 9.1 Excellent
Based on 2,775 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: The location,view and amenities.
Excellent
10.0
Pros: Very modern decor, clean rooms and friendly staff
Okay
5.4
Pros: The property was great.
Okay
5.0
Pros: The staff were very friendly.
Excellent
10.0
Excellent
8.8
Pros: Perfect location for the Browns game
Excellent
9.0
Pros: Good location and modern decor. Room and common areas were very clean. In-room fridge was convenient.
Excellent
8.8
Pros: Location. Room, elevators, lounge and restaurant very clean. Great view of Lake Erie. Smooth and speedy elevators.
Excellent
10.0
Pros: Clean, modern design. But most importantly, the staff were incredible. I’ve never experienced a more amazing group of people at any hotel stay.
Excellent
9.0
Pros: We enjoyed every part of our stay. The only thing negative, is that no one came to clean our rooms on the second day of our stay. Other than that, my wife and I had a wonderful time! We had a parking payment discrepancy (completely my fault, I misread the directions and paid for parking twice), and Chris Hardy (Coordinator, Hotel Accounts Receivable & Finance Services) corrected it in no time. We had a great time!
Excellent
10.0
Pros: Staff
Excellent
10.0
Pros: The room was very quiet and I was able to get a good nights sleep
Details
Reviews
Overall 9.1 Excellent
Based on 2,775 reviews
Vibe
9.9
Room
9.1
Location
9.1
Amenities
8.9
Bar
8.6
Service
8.6
WiFi
7.6
Breakfast
5.9
Value
4.1
Location
9.2
Service
8.9
Cleanliness
8.7
Room
8.6
Pool
8.5
Breakfast
6.2
Value
4.2
Vibe
9.8
Location
9.0
Amenities
8.9
Room
8.7
Service
8.6
Bar
8.3
Comfort
8.1
Breakfast
6.1
Value
3.9
Room
9.0
Service
8.3
9.0 Excellent
Pros: The location,view and amenities.
Cons: The cleaning chemical smell was very strong, I could not get used to it.
10.0 Excellent
Pros: Very modern decor, clean rooms and friendly staff
Cons: no
5.4 Okay
Pros: The property was great.
Cons: The staff wasn’t very professional. The hotel also charged us for a movie fee when we didn’t rent a movie. Also the booking.com said we were booking a room with a view and the hotel made us pay an upgrade fee to have the view. The entire experience was misleading. I probably will not book here again.
5.0 Okay
Pros: The staff were very friendly.
Cons: The heating/air conditioning in the room was extremely loud. They charged me $40/day for parking even though I didn't park there. They ended up removing the charge.
10.0 Excellent
Pros:
Cons: Parking should be a bit lower if not free. It is currently $30 a night with a discount.
8.8 Excellent
Pros: Perfect location for the Browns game
Cons: Checking in was long
9.0 Excellent
Pros: Good location and modern decor. Room and common areas were very clean. In-room fridge was convenient.
Cons:
8.8 Excellent
Pros: Location. Room, elevators, lounge and restaurant very clean. Great view of Lake Erie. Smooth and speedy elevators.
Cons: Mattress was too soft for me. Odd choice for a bathroom door.
10.0 Excellent
Pros: Clean, modern design. But most importantly, the staff were incredible. I’ve never experienced a more amazing group of people at any hotel stay.
Cons: Nope.
9.0 Excellent
Pros: We enjoyed every part of our stay. The only thing negative, is that no one came to clean our rooms on the second day of our stay. Other than that, my wife and I had a wonderful time! We had a parking payment discrepancy (completely my fault, I misread the directions and paid for parking twice), and Chris Hardy (Coordinator, Hotel Accounts Receivable & Finance Services) corrected it in no time. We had a great time!
Cons: I guess, if I had to be picky, the only thing I did not like was how long it took to get a second cup of coffee in the morning. The Hotel provided the equivalent to two cups in our room, (one for me, and one for my wife), but the walk and the wait for morning coffee #2 was a little annoying. ...that's just being picky.
10.0 Excellent
Pros: Staff
Cons:
10.0 Excellent
Pros: The room was very quiet and I was able to get a good nights sleep
Cons:
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 9.0 Excellent
Based on 1,084 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Everyone was so polite, you only could get on the elevator for your floor was very unique. Our breakfast came with the room. The lounge was only for our floor and it came with a meal, fresh fruit, muffins, coffee, pourable juices or bottled water and juices. The view was amazing from floor R!!!
Excellent
10.0
Pros: I like the shower being by the bed.
Excellent
10.0
Pros: Great central location, very friendly staff, modern and up to date.
Okay
4.2
Pros: Location
Excellent
9.0
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Excellent
10.0
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Okay
5.4
Excellent
8.8
Excellent
10.0
Pros: I live the look of this hotel, it’s very classy
Good
7.5
Pros: Stayed on a reserve floor which included access to a lounge with snacks and soft drinks. Breakfast in the morning and drinks at happy hour. Very nice lounge open 24 hours.
Mediocre
2.0
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Good
7.0
Pros: Location
Details
Reviews
Overall 9.0 Excellent
Based on 1,084 reviews
Vibe
9.7
Amenities
9.2
Location
9.1
Bar
8.9
Service
8.6
Breakfast
8.5
Room
7.5
Value
5.8
Location
9.2
Service
8.6
Room
6.3
Comfort
5.7
Service
8.7
Room
6.3
10.0 Excellent
Pros: Everyone was so polite, you only could get on the elevator for your floor was very unique. Our breakfast came with the room. The lounge was only for our floor and it came with a meal, fresh fruit, muffins, coffee, pourable juices or bottled water and juices. The view was amazing from floor R!!!
Cons:
10.0 Excellent
Pros: I like the shower being by the bed.
Cons: The bathroom is pretty small. Room could be a little bigger.
10.0 Excellent
Pros: Great central location, very friendly staff, modern and up to date.
Cons:
4.2 Okay
Pros: Location
Cons: Quality of amenities (worn out furniture, carpet, poor quality of sanitary ware), bed (cheapest bed sheets and pillows), proofing (no double glazing - cold and noisy), dubious level of cleanliness
9.0 Excellent
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Cons:
10.0 Excellent
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Cons: Everything was awesome!
5.4 Okay
Pros:
Cons: Very bad cleaning
8.8 Excellent
Pros:
Cons: Sounded like there was water tank in the wall by my room. Every hour or so it sounded like a huge toilet was filling up with water. This was on the 4th floor.
10.0 Excellent
Pros: I live the look of this hotel, it’s very classy
Cons: Nothing
7.5 Good
Pros: Stayed on a reserve floor which included access to a lounge with snacks and soft drinks. Breakfast in the morning and drinks at happy hour. Very nice lounge open 24 hours.
Cons: room wasa little dated and windows were filthy outside.
2.0 Mediocre
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Cons: Had unfortunate placement next to a room party that was loud and continued to 3 a.m., staff asked them to quite down around midnight but they picked up again after they left, we had asked to be relocated but another room was never provided.
7.0 Good
Pros: Location
Cons: There was a water tank inside the walls that kept refilling itself every hour and sounded like a gigantic toilet. Kept me up all night.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Overall 9.0 Excellent
Based on 1,014 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.5
Pros: The staff was extremely friendly and helpful, from the valet, to the front desk. The breakfast was nice. The buffet was clean, and they had a nice selection of breakfast items.
Excellent
9.0
Pros: Great location. Room very nice!
Excellent
9.0
Pros: Location and staff
Excellent
10.0
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Excellent
10.0
Pros: It was a bit of a far walk, but I loved my room, it was very spacious and unique.
Excellent
10.0
Pros: Friendly staff especially the girls at the front desk, housekeeping, buffet attendant and the guys at the front door, everyone was great. Terrific location for any event or leisure. Large rooms and a very clean hotel.
Excellent
9.2
Pros: I was in Cleveland for the first time for a concert at the house of blues. I booked this place because it was right around the corner from the venue. And the building itself was so beautiful! Views to all the shops below and outside to downtown. Also breakfast was delicious!
Excellent
10.0
Pros: i like the way we were treated, the appearance of the hotel (room, dining area and lobby). Everyone was very accommodating and professional.
Excellent
8.0
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Okay
4.0
Pros: The location was perfect right near the house of blues that we attended a concert at
Good
7.0
Pros: It's location and it's mix of old and new.
Excellent
8.0
Details
Reviews
Overall 9.0 Excellent
Based on 1,014 reviews
WiFi
10.0
Location
9.4
Service
8.8
Room
8.3
Breakfast
8.3
Comfort
8.0
Wellness
3.3
Location
9.5
Service
8.8
Value
8.2
Comfort
8.2
Room
7.9
Breakfast
7.9
Location
9.3
Breakfast
8.3
Service
8.3
Comfort
8.1
Room
7.7
7.5 Good
Pros: The staff was extremely friendly and helpful, from the valet, to the front desk. The breakfast was nice. The buffet was clean, and they had a nice selection of breakfast items.
Cons: The upgrade fireplace room didn’t not work. Maintenance came and fixed but it quit working after 1 session. Parking is pricey, and nightly, but it’s valet, and you do have in and out privileges.
9.0 Excellent
Pros: Great location. Room very nice!
Cons:
9.0 Excellent
Pros: Location and staff
Cons: Cost of valet.
10.0 Excellent
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Cons: None
10.0 Excellent
Pros: It was a bit of a far walk, but I loved my room, it was very spacious and unique.
Cons:
10.0 Excellent
Pros: Friendly staff especially the girls at the front desk, housekeeping, buffet attendant and the guys at the front door, everyone was great. Terrific location for any event or leisure. Large rooms and a very clean hotel.
Cons: Not a thing
9.2 Excellent
Pros: I was in Cleveland for the first time for a concert at the house of blues. I booked this place because it was right around the corner from the venue. And the building itself was so beautiful! Views to all the shops below and outside to downtown. Also breakfast was delicious!
Cons: Valet parking was a little pricey, but still within reason for convenience sake.
10.0 Excellent
Pros: i like the way we were treated, the appearance of the hotel (room, dining area and lobby). Everyone was very accommodating and professional.
Cons: I don't this there was anything we didn't like.
8.0 Excellent
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Cons: Valet parking was over priced at $36.00 a night. I parked across the street and paid $12.00.
4.0 Okay
Pros: The location was perfect right near the house of blues that we attended a concert at
Cons: The elevator broke on the afternoon we were there. The walk to get to our room up 3 flights of stairs was extremely sketchy the flight of stairs was poorly lit. The fact you can not access Euclid at from that side of the building seems strange you have to walk a full block through the hotel to get outside. The smell from the food being cooked throughout the day in the Arcade was so overwhelming. Also there was a bandaid stuck to the tv stand which was DISGUSTING!! The sink had hair in it when we arrived. Extremely unsatisfied with getting excited to stay at a “fancy” hotel where I would have been happier at the holiday inn across the road.
7.0 Good
Pros: It's location and it's mix of old and new.
Cons: No
8.0 Excellent
Pros:
Cons: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Overall 9.0 Excellent
Based on 402 reviews
All reviews
- All reviews
Good
7.9
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Excellent
8.8
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Excellent
10.0
Pros: Everyone was very helpful and knowledgeable about my stay.
Excellent
9.6
Pros: Views were great, the bed was super comfy, and the room was very clean.
Details
Reviews
Overall 9.0 Excellent
Based on 402 reviews
Vibe
9.2
Room
9.1
Location
9.1
Service
9.0
Food
8.9
Cleanliness
8.8
7.9 Good
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Cons: Overall accommodations required updating.
8.8 Excellent
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Cons: My only “negative” is that it was soooooooooooo expensive. It was our last stop on a cross country drive & my husband really wanted to stay here. Had I been alone, I NEVER WOULD HAVE PAID THE >$750 (plus pet fee) for the room.
10.0 Excellent
Pros: Everyone was very helpful and knowledgeable about my stay.
Cons: There was nothing not to like, everything was wonderful.
9.6 Excellent
Pros: Views were great, the bed was super comfy, and the room was very clean.
Cons: We aren't rich, so the price seemed a little steep.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
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Overall 8.8 Excellent
Based on 1,282 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: I liked that when looking for a microwave they just brought one to my room free of charge...very convenient i liked the shower but the one I saw online had 2 shower heads one on the wall one on the ceiling and the room was much bigger than the one i stayed in and only had one shower head on the wall i was looking forward to the one on the ceiling
Mediocre
2.0
Pros: Breakfast was good.
Excellent
8.8
Pros: Front desk staff and other employees are very friendly and welcomed to guests.
Excellent
9.2
Pros: The staff was friendly, easy access to venue we came to town for.
Excellent
10.0
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Excellent
9.0
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Okay
5.0
Excellent
10.0
Pros: Great friendly staff!
Excellent
10.0
Pros: Modernized, great fireplace and leather seating in the lobby. The bed was super comfortable and cozy. The shower was large and had great pressure.
Good
7.5
Pros: The service was great. Our concerns were immediately corrected for the humidifier and bedding. They comp'd the water we drank because the room was so dry and gave IHG points for the bedding issue. Location to nightlife and Rocket Field House was fabulous! The valet service was nice for parking all attendants very helpful and courteous.
Good
7.0
Pros: The lobby was nice, good location
Excellent
10.0
Pros: location, service, amenities and wine social hour
Details
Reviews
Overall 8.8 Excellent
Based on 1,282 reviews
Vibe
9.5
Bar
9.5
Location
8.9
Service
8.6
Room
7.5
WiFi
5.4
Breakfast
3.3
Vibe
9.3
Service
8.6
Location
8.6
Room
7.0
Value
5.2
Vibe
9.3
Location
9.0
Service
8.9
Room
7.2
Value
5.5
Service
8.3
Room
6.8
Comfort
6.4
10.0 Excellent
Pros: I liked that when looking for a microwave they just brought one to my room free of charge...very convenient i liked the shower but the one I saw online had 2 shower heads one on the wall one on the ceiling and the room was much bigger than the one i stayed in and only had one shower head on the wall i was looking forward to the one on the ceiling
Cons: I came here so my fiance and I could have a staycation somewhere and get massages then I come to find out for the couples massages there's no bundle or discounted rate u just pay per person and they dont do the massages together they have one masseuse do one person then when thier done they do the other which I thought was crazy ..and they charge you for using thier wifi and its 40 bucks a day to park ur car I thought all these charges were absurd....
2.0 Mediocre
Pros: Breakfast was good.
Cons: Staff did not care to address my concerns even after they said that their general manager would contact me. He never did. Room was dusty. I requested sleepers 3 times only to hear after 3 hours that they ran out. Had a view of a brick wall.
8.8 Excellent
Pros: Front desk staff and other employees are very friendly and welcomed to guests.
Cons: As hotel is located at the center city of Cleveland, you might be interrupted your sleeping condition due to noise from street by party lovers.
9.2 Excellent
Pros: The staff was friendly, easy access to venue we came to town for.
Cons: Room didn’t have a bathtub like I thought.
10.0 Excellent
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Cons:
9.0 Excellent
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Cons: I can't believe people are still charging for wifi these days. Not a huge deal, but that should just be included in this day and age.
5.0 Okay
Pros:
Cons: The initial room was tiny and noisy. This is not a 4 star hotel
10.0 Excellent
Pros: Great friendly staff!
Cons: It is a little pricey, but it's a great hotel.
10.0 Excellent
Pros: Modernized, great fireplace and leather seating in the lobby. The bed was super comfortable and cozy. The shower was large and had great pressure.
Cons: No complaints
7.5 Good
Pros: The service was great. Our concerns were immediately corrected for the humidifier and bedding. They comp'd the water we drank because the room was so dry and gave IHG points for the bedding issue. Location to nightlife and Rocket Field House was fabulous! The valet service was nice for parking all attendants very helpful and courteous.
Cons: Overall, it was a good stay. The first night the room was super dry, to the point we woke up coughing. I called down to the front desk and requested a humidifier. They brought one up within 10ish minutes. Due to sleeping so restlessly, my partner ha kicked the sheets and covers askew. When we went to straighten them, there was a questionable stain on the comforter. Another call to the front desk and all of the bedding was replaced. Peg hanger for coats had been pulled out of the drywall at some point prior to our visit and just pushed back into the wall. Doors feel new and heavy so close loudly. Rubber bumpers may help.
7.0 Good
Pros: The lobby was nice, good location
Cons: For a four star hotel it was underwhelming. Comforter was torn up, no hand soap. No coffee maker in the room.
10.0 Excellent
Pros: location, service, amenities and wine social hour
Cons: The snacks and beverages in the room were ridiculous prices.. why not have a reasonable price and people may utilize this convenience.. $34 for a small bottle of wine, 7 and 8 for other snack.. crazy and ridiculous.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8.7 Excellent
Based on 2,811 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: I cannot imagine that any other hotels in downtown Cleveland are as well appointed and historic as this one. Rooms are fine -beds comfortable -full service bar and restaurant. A nice atrium view of the arcade is unique.
Okay
4.0
Pros: Hotel was in a great location.
Excellent
10.0
Pros: Staff helpful
Good
6.0
Pros: Location was ideal
Excellent
10.0
Pros: The front desk staff were wonderful! The place was gorgeously decorated for Christmas! The bed was very comfortable!
Excellent
9.0
Pros: The location was beautiful and waking up every morning inside the Arcade was breathtaking!
Excellent
10.0
Pros: The Hyatt Arcade was centrally located first all my needs
Excellent
10.0
Pros: Central location of this hotel , being in dieting, close to historic places, Professional, polite, kind and helpful staff,
Excellent
8.0
Pros: The staff was wonderful and we were in walking distance of everything we needed to get to, so the location was amazing. I was given a delicious cocktail on check-in which was unexpected and fun.
Excellent
10.0
Pros: Cleanliness & location. Super friendly staff.
Excellent
10.0
Pros: Enjoyed being in town and close to all of the attractions we planned for the weekend.
Excellent
10.0
Pros: Lots of history & character
Details
Reviews
Overall 8.7 Excellent
Based on 2,811 reviews
Location
9.1
Service
8.5
Vibe
8.3
Amenities
8.1
Room
7.3
WiFi
6.0
Breakfast
6.0
Location
9.2
Service
8.5
Room
7.0
Comfort
6.1
Breakfast
5.7
Value
4.8
Location
9.0
Service
8.1
Amenities
7.9
Vibe
7.7
Room
6.9
Comfort
5.7
Location
9.1
Service
8.6
Amenities
8.1
Vibe
8.0
Room
6.3
Comfort
5.4
Location
9.2
Service
8.4
Amenities
8.3
Vibe
8.0
Room
6.5
Comfort
5.7
10.0 Excellent
Pros: I cannot imagine that any other hotels in downtown Cleveland are as well appointed and historic as this one. Rooms are fine -beds comfortable -full service bar and restaurant. A nice atrium view of the arcade is unique.
Cons: Parking whether valet or self is a profit center for the downtown area. More expensive than Chicago. Rooms facing the street give a little too much street noise but are otherwise very quiet.
4.0 Okay
Pros: Hotel was in a great location.
Cons: We paid extra for a specific room (Arcade view). When we checked in, nothing was said about those rooms not being available. Once we checked in, we called the front desk and they said they were out of Arcade view rooms. We had to go back and forth with various people four times until we got the room we paid extra for. That wasn't until the next day. When the bellhop dropped off the key, he didn't say a word and rudely walked away without acknowledging anything. They promised us free breakfast as an apology, but never actually gave us that breakfast. Would definitely not go back because the staff are inconsiderate and lazy.
10.0 Excellent
Pros: Staff helpful
Cons: Overnight parking cost $34 per night
6.0 Good
Pros: Location was ideal
Cons: The room was dirty and had broken fixtures in the bathroom. They also refused a late checkout unless we signed up at hotel members.
10.0 Excellent
Pros: The front desk staff were wonderful! The place was gorgeously decorated for Christmas! The bed was very comfortable!
Cons: We felt like the room was a bit cold.
9.0 Excellent
Pros: The location was beautiful and waking up every morning inside the Arcade was breathtaking!
Cons: The parking was SO expensive. Absurd pricing for Cleveland.
10.0 Excellent
Pros: The Hyatt Arcade was centrally located first all my needs
Cons: As I am a senior I was concerned that there were no bars to use in order to help you get in and out of the shower
10.0 Excellent
Pros: Central location of this hotel , being in dieting, close to historic places, Professional, polite, kind and helpful staff,
Cons: None
8.0 Excellent
Pros: The staff was wonderful and we were in walking distance of everything we needed to get to, so the location was amazing. I was given a delicious cocktail on check-in which was unexpected and fun.
Cons: We were put in a room next to the parking garage and had to hear the honks from people locking their cars/car alarms all morning (we had a late night out at a concert and were not able to sleep in). The room service food quality was also very poor.
10.0 Excellent
Pros: Cleanliness & location. Super friendly staff.
Cons:
10.0 Excellent
Pros: Enjoyed being in town and close to all of the attractions we planned for the weekend.
Cons:
10.0 Excellent
Pros: Lots of history & character
Cons: No
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Benefit from the impeccable location of Cleveland Marriott Downtown at Key Tower, just steps away from many of Cleveland's most sought-after attractions. Located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland, our hotel is near the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of Lake Erie await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Trilogy Spa or join us for sumptuous Italian cuisine at Il Venetian. Host your next event in Cleveland in one of our redesigned event spaces, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience all that Cleveland, Ohio has to offer with a refreshing getaway to Cleveland Marriott Downtown at Key Tower.
Overall 8.7 Excellent
Based on 1,296 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Friendly staff and perfect location
Excellent
9.0
Pros: Staff was very attentive and helpful. Location was great - close to Rock & Roll Hall of Fame and great Cleveland restaurants.
Excellent
10.0
Pros: Pillows
Excellent
8.0
Pros: Great location
Excellent
9.0
Pros: The staff was friendly and accommodating.
Excellent
9.0
Pros: Location and staff
Excellent
10.0
Pros: Quick check-in
Excellent
10.0
Pros: The staff was very friendly & room very clean. Very nice & classy at a great rate
Excellent
10.0
Pros: location
Excellent
10.0
Pros: We liked the burger & bar offer. It was worth it & everything was great
Good
7.0
Pros: very nice hotel, perfect location, staff very helpful
Excellent
8.0
Pros: the blankets
Details
Reviews
Overall 8.7 Excellent
Based on 1,296 reviews
Location
9.3
Wellness
9.2
Cleanliness
9.1
Service
8.7
Room
8.2
Breakfast
5.3
WiFi
5.3
Pool
1.3
Service
8.6
Service
8.8
10.0 Excellent
Pros: Friendly staff and perfect location
Cons:
9.0 Excellent
Pros: Staff was very attentive and helpful. Location was great - close to Rock & Roll Hall of Fame and great Cleveland restaurants.
Cons: Additional charge for parking - $20 per night, $35 for in and out. No complementary breakfast
10.0 Excellent
Pros: Pillows
Cons: No
8.0 Excellent
Pros: Great location
Cons:
9.0 Excellent
Pros: The staff was friendly and accommodating.
Cons: No
9.0 Excellent
Pros: Location and staff
Cons: The rooms could really use updated bathrooms. Marriotts usually have much nicer showers
10.0 Excellent
Pros: Quick check-in
Cons: No
10.0 Excellent
Pros: The staff was very friendly & room very clean. Very nice & classy at a great rate
Cons:
10.0 Excellent
Pros: location
Cons: No.
10.0 Excellent
Pros: We liked the burger & bar offer. It was worth it & everything was great
Cons: It was all good.
7.0 Good
Pros: very nice hotel, perfect location, staff very helpful
Cons: Having to pay for internet, most hotels it is included in the room cost, did not think this nice of a hotel should charge for wireless internet, I was surprised it was an add on cost.
8.0 Excellent
Pros: the blankets
Cons: toilet paper was like sand paper They do not let you carry your own bags up using the cart requiring to spend more money.
Benefit from the impeccable location of Cleveland Marriott Downtown at Key Tower, just steps away from many of Cleveland's most sought-after attractions. Located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland, our hotel is near the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of Lake Erie await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Trilogy Spa or join us for sumptuous Italian cuisine at Il Venetian. Host your next event in Cleveland in one of our redesigned event spaces, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience all that Cleveland, Ohio has to offer with a refreshing getaway to Cleveland Marriott Downtown at Key Tower.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8.6 Excellent
Based on 1,955 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: valet parking was quick. comfy beds and clean.
Excellent
9.0
Pros: Central location, close to everything. Walking distance to First Energy Field, Rock and Roll Hall of Fame.
Excellent
10.0
Pros: Friendly, clean and had a nice breakfast.
Excellent
10.0
Pros: Excellent downtown location close to the train station and local venues.
Excellent
10.0
Pros: Close to the Rock and Roll Hall of Fame
Excellent
10.0
Pros: Loved the location. We had a room on the top floor and even had a view of the lake. Within walking distance of shops and restaurants.
Good
7.0
Pros: location was awsome
Excellent
10.0
Pros: Spacious room.
Good
7.0
Pros: location was great, breakfast was wonderful
Excellent
10.0
Pros: Staff was excellent. Great room, great location.
Excellent
8.0
Pros: Locationq
Excellent
10.0
Pros: proximity to the stadium
Details
Reviews
Overall 8.6 Excellent
Based on 1,955 reviews
Location
8.9
Service
8.8
Cleanliness
8.1
Breakfast
8.1
WiFi
7.6
Room
7.0
Value
6.5
Pool
0.6
Bar
0.0
Service
9.2
Location
9.0
Breakfast
8.2
Cleanliness
7.7
Value
6.8
Room
6.8
Service
8.7
Location
8.7
Cleanliness
8.2
Breakfast
7.7
Value
6.7
Room
6.3
Location
9.1
Service
9.0
Breakfast
8.4
Cleanliness
8.1
Room
6.4
Location
9.0
Service
8.6
Room
6.7
10.0 Excellent
Pros: valet parking was quick. comfy beds and clean.
Cons:
9.0 Excellent
Pros: Central location, close to everything. Walking distance to First Energy Field, Rock and Roll Hall of Fame.
Cons:
10.0 Excellent
Pros: Friendly, clean and had a nice breakfast.
Cons: Waited over an hour for our car in morning from valet. And we still had to pay for it.
10.0 Excellent
Pros: Excellent downtown location close to the train station and local venues.
Cons: All good.
10.0 Excellent
Pros: Close to the Rock and Roll Hall of Fame
Cons:
10.0 Excellent
Pros: Loved the location. We had a room on the top floor and even had a view of the lake. Within walking distance of shops and restaurants.
Cons:
7.0 Good
Pros: location was awsome
Cons: parking wasn't good
10.0 Excellent
Pros: Spacious room.
Cons:
7.0 Good
Pros: location was great, breakfast was wonderful
Cons: would have liked a little extra room in the room
10.0 Excellent
Pros: Staff was excellent. Great room, great location.
Cons:
8.0 Excellent
Pros: Locationq
Cons: Maid services didnt come for the 3 days we were therr
10.0 Excellent
Pros: proximity to the stadium
Cons: you can hear everytime someone drives over the man hole cover in the street below
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
Overall 8.6 Excellent
Based on 1,859 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The room was very clean and spacious. The queen beds were a bit small for 2 people so we slept better in separate beds. We have been married for 20 years so this was a bit strange. The staff was very accommodating and friendly.
Excellent
10.0
Pros: Everything.
Excellent
10.0
Pros: Room, staff, location, and cleanliness.
Excellent
8.3
Pros: I liked that it was within walking distance to the Rocket Mortgage Arena. The staff was great.
Good
6.0
Pros: The staff had amazing customer service. Very polite and friendly soon as I walked it. I appreciate all the stuff that I saw during my stay at the hotel. I appreciate the excellent customer service.
Excellent
10.0
Pros: Healthy food options and very courteous staff.
Excellent
8.0
Pros: Convenience
Excellent
8.0
Pros: Convenient location, quiet floor, friendly staff
Excellent
10.0
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Mediocre
3.8
Pros: Nothing
Excellent
9.0
Pros: Room has lots of space. Loved the view. Loved the hardwood floors. Breakfast was delicious.
Excellent
10.0
Pros: Close to the Browns Stadium
Details
Reviews
Overall 8.6 Excellent
Based on 1,859 reviews
WiFi
9.5
Location
9.2
Bar
9.0
Comfort
8.9
Room
8.7
Cleanliness
8.6
Breakfast
8.3
Service
8.1
Amenities
6.2
Location
9.2
Comfort
8.7
Cleanliness
8.7
Room
8.7
Service
8.4
Breakfast
8.0
Amenities
6.3
Comfort
9.2
Location
9.0
Room
8.7
Breakfast
8.6
Cleanliness
8.3
Service
7.7
Amenities
5.7
Location
9.2
Comfort
9.1
Room
8.1
Service
7.5
10.0 Excellent
Pros: The room was very clean and spacious. The queen beds were a bit small for 2 people so we slept better in separate beds. We have been married for 20 years so this was a bit strange. The staff was very accommodating and friendly.
Cons: Parking was the only problem. I guess the prices in a metro area are premium. That being said the valet team was very helpful and on time with parking and retrieval.
10.0 Excellent
Pros: Everything.
Cons: Nope.
10.0 Excellent
Pros: Room, staff, location, and cleanliness.
Cons: I have no unfavorable observations to make about this hotel.
8.3 Excellent
Pros: I liked that it was within walking distance to the Rocket Mortgage Arena. The staff was great.
Cons: Loud people in hallway at 2-3 in the morning. But security handled quickly but they came back out
6.0 Good
Pros: The staff had amazing customer service. Very polite and friendly soon as I walked it. I appreciate all the stuff that I saw during my stay at the hotel. I appreciate the excellent customer service.
Cons: The hotel was out dated at a all time high. The outside did not match the rooms at all. Rooms need to be updated bad. The bathroom had stains all over the wall near the tub on the floor. There was no smell so that helped. The rooms were spacious.
10.0 Excellent
Pros: Healthy food options and very courteous staff.
Cons: No complaints.
8.0 Excellent
Pros: Convenience
Cons: Could hear all the noise in the hall
8.0 Excellent
Pros: Convenient location, quiet floor, friendly staff
Cons: Our room keys kept getting deactivated so had to call down twice for new ones. Staff was very quick in getting new ones to us, though.
10.0 Excellent
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Cons:
3.8 Mediocre
Pros: Nothing
Cons: Everything
9.0 Excellent
Pros: Room has lots of space. Loved the view. Loved the hardwood floors. Breakfast was delicious.
Cons:
10.0 Excellent
Pros: Close to the Browns Stadium
Cons: Beds were a little uncomfortable
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Overall 8.5 Excellent
Based on 1,223 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.0
Pros: Location
Excellent
8.3
Pros: Staff, pool, hot tub, clean rooms
Excellent
9.0
Pros: The staff was friendly. It was very clean. Offered things when we didn't ask. Casino and theater were very close.
Excellent
10.0
Pros: The location and the people were pleasant.
Excellent
8.0
Pros: location cleanliness roominess
Okay
4.0
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Excellent
9.6
Pros: Nice atmosphere, great facilities like the sauna.
Excellent
10.0
Pros: It was close to the Cleveland Browns Stadium in Walking distance.
Excellent
8.0
Pros: The location of the Crowne Plaza Cleveland is ideal. In the heart of Playhouse Square there are numerous venues along with good quality restaurants. The bus service is excellent for using to explore the city. The rooms in the hotel are spacious and well set out, extremely clean and well equipped. The staff are really friendly and the standard of service is wonderful
Excellent
9.0
Pros: Location was great. It was very clean. Pool area was plain but nice.
Excellent
10.0
Pros: The atmosphere again, it’s peaceful
Excellent
9.0
Pros: Always like staying there. Nice rooms. Comfy beds.
Details
Reviews
Overall 8.5 Excellent
Based on 1,223 reviews
Wellness
8.5
Location
8.4
Service
7.8
Room
6.5
WiFi
6.3
Breakfast
6.1
Value
4.6
Location
8.6
Wellness
8.5
Service
7.5
Room
6.0
Breakfast
5.6
Value
4.0
Location
8.6
Service
7.9
Comfort
6.8
Room
5.9
Breakfast
5.6
Value
4.4
Location
8.4
Service
8.2
Room
6.2
Location
8.5
Room
5.1
7.0 Good
Pros: Location
Cons: Cleaning service
8.3 Excellent
Pros: Staff, pool, hot tub, clean rooms
Cons: No coffee in lobby, and not many snacks available .
9.0 Excellent
Pros: The staff was friendly. It was very clean. Offered things when we didn't ask. Casino and theater were very close.
Cons: Beds when two small. Mattress was a little hard for me.
10.0 Excellent
Pros: The location and the people were pleasant.
Cons:
8.0 Excellent
Pros: location cleanliness roominess
Cons: unpleasant interaction with the night advisor
4.0 Okay
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Cons: The women at the front desk were very unfriendly and not accommodating at all to the point of being rude. Very disappointing worst experience at a Crown Plaza in my forty years of traveling.
9.6 Excellent
Pros: Nice atmosphere, great facilities like the sauna.
Cons: Nothing to not like, I’d say the price but it was a weekend so it seemed fair.
10.0 Excellent
Pros: It was close to the Cleveland Browns Stadium in Walking distance.
Cons: Our stay was very nice there wasn't anything that we didn't like
8.0 Excellent
Pros: The location of the Crowne Plaza Cleveland is ideal. In the heart of Playhouse Square there are numerous venues along with good quality restaurants. The bus service is excellent for using to explore the city. The rooms in the hotel are spacious and well set out, extremely clean and well equipped. The staff are really friendly and the standard of service is wonderful
Cons: Unfortunately the breakfast comes at a price - $20 for a buffet. That may not sound much but if you hardly eat, like me, and only want a bowl of porridge, that is expensive
9.0 Excellent
Pros: Location was great. It was very clean. Pool area was plain but nice.
Cons:
10.0 Excellent
Pros: The atmosphere again, it’s peaceful
Cons: What’s not to like?
9.0 Excellent
Pros: Always like staying there. Nice rooms. Comfy beds.
Cons: NO water pressure!!!!!!!!!!!!!!!!!
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
Overall 8.4 Excellent
Based on 2,135 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Excellent
8.0
Pros: Quite and clean.
Good
7.0
Good
7.7
Pros: The hotel was clean and in a central location.
Good
7.5
Pros: Clean and nice
Good
6.0
Pros: The location, but there were a ton of hotels downtown and I wonder if they were any nicer....
Excellent
10.0
Pros: The greeting you receive at Valet! I wish I remembered his name. He was so helpful, friendly and welcoming.
Mediocre
3.0
Pros: The hotel is in a good location.
Excellent
8.0
Pros: We were supposed to have a king bed but we had two queen beds.
Excellent
8.0
Pros: it was in a great location to get to the places we wanted to go. short walk to the Music Hall of Fame and the Browns stadium
Good
6.0
Pros: Location
Excellent
10.0
Pros: Location and design
Excellent
10.0
Pros: As soon as we checked in they were so nice and so helpful. Hotel was beautiful. Our room was on the 19th floor and had a great view of the city. We were close to everything. will book again next year
Details
Reviews
Overall 8.4 Excellent
Based on 2,135 reviews
Wellness
9.7
Location
8.4
Service
8.1
Room
7.4
Cleanliness
5.9
Breakfast
5.5
WiFi
4.9
Location
8.7
Service
8.3
Room
7.0
Bar
7.0
Cleanliness
6.2
Comfort
6.1
Food
8.6
Service
7.6
Room
7.1
Comfort
5.9
Location
8.5
Service
8.3
Room
5.9
Cleanliness
5.6
8.0 Excellent
Pros: Quite and clean.
Cons: This is a personal preference. I don't need to have a bell hop to help with my bags. When I requested a cart, it was like the BH as attached with his hand out. I realize that this is common in many hotels however, I leave the place feeling extorted.
7.0 Good
Pros:
Cons: I book a room with one king bed and didn’t get that
7.7 Good
Pros: The hotel was clean and in a central location.
Cons: Please add fabric softener to your sheets! And the light by the room better wasn't working.
7.5 Good
Pros: Clean and nice
Cons: Everything was fine
6.0 Good
Pros: The location, but there were a ton of hotels downtown and I wonder if they were any nicer....
Cons: The room was super hot! We had to turn on the a/c our second night there. The bed was horrible. The doors to the hallways slammed shut, which resulted in our being woke up at 2am by other guests. The bathroom had no fan and valet parking was sp expensive!
10.0 Excellent
Pros: The greeting you receive at Valet! I wish I remembered his name. He was so helpful, friendly and welcoming.
Cons: No pool but everything else was great. A discount or Free breakfast would be a great addition to the stay. Its expensive for families to travel and a free breakfast would make the hotel above the rest.
3.0 Mediocre
Pros: The hotel is in a good location.
Cons: The room was not properly cleaned. There weren't any wash clothes or hand towels. Water in the tray with the ice bucket and dirty glasses. A makeup brush and bobby pin was on the bathroom floor near the sink/vanity. A barking dog during the night.
8.0 Excellent
Pros: We were supposed to have a king bed but we had two queen beds.
Cons:
8.0 Excellent
Pros: it was in a great location to get to the places we wanted to go. short walk to the Music Hall of Fame and the Browns stadium
Cons: well the PRICE was way to much for what was offered. yes it was a nice place but I have seen better places in 3rd world countries. for all the hype it wasn't all that. and paying $40 for valet parking is crappy!
6.0 Good
Pros: Location
Cons: The crying baby in the next room andbthe barking dog in the room on the other side.
10.0 Excellent
Pros: Location and design
Cons:
10.0 Excellent
Pros: As soon as we checked in they were so nice and so helpful. Hotel was beautiful. Our room was on the 19th floor and had a great view of the city. We were close to everything. will book again next year
Cons: no microwave in room
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
Overall 8.2 Excellent
Based on 2,395 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Accessible to the highway and other attractions
Good
7.0
Pros: Location
Good
7.0
Excellent
9.0
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Mediocre
2.0
Excellent
10.0
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Okay
4.0
Pros: Pillow was soft
Mediocre
3.0
Pros: It was close off the highway and close to the event we were attending.
Excellent
8.0
Pros: Great location and room was clean. Checking in and out was easy, great location for walking around and Indians games.
Excellent
8.0
Pros: Staff was responsive to our needs.
Good
6.0
Pros: Location
Excellent
8.0
Pros: The hotel seemed clean and the staff was very nice. We had breakfast there, which was convenient. Parking was very affordable, in comparison to other hotels in the area, and you can come and go easily.
Details
Reviews
Overall 8.2 Excellent
Based on 2,395 reviews
Service
8.4
Location
8.1
Breakfast
6.4
WiFi
6.3
Room
6.2
Value
4.9
Comfort
4.0
Service
8.6
Location
8.0
Breakfast
6.7
Room
5.9
Value
4.9
Comfort
4.3
Service
8.3
Location
8.2
Breakfast
6.4
Room
6.0
Vibe
4.7
Value
4.5
Comfort
3.7
Service
8.6
Location
8.4
Breakfast
6.8
Room
5.9
Service
8.5
Room
5.8
10.0 Excellent
Pros: Accessible to the highway and other attractions
Cons:
7.0 Good
Pros: Location
Cons: Self park in open air, no security lot for $18 on a non game night. Room was run down. The tile on the pool floor is not meant for a pool floor. Adults and kids were falling all over it. Super dangerous.
7.0 Good
Pros:
Cons: Beds too hard. Told me when we checked out oh they are adjustable. Also did not know about the 18 bucks per day per room parking fee.
9.0 Excellent
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Cons: The parking was too expensive and not much room to park.
2.0 Mediocre
Pros:
Cons: Drunk guy then security banged on our door at midnight, then drunk guy banging on our door again at 3:00 AM
10.0 Excellent
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Cons: No all met expectations
4.0 Okay
Pros: Pillow was soft
Cons: Not clean, sheet stains, toilet had fecal matter stains.
3.0 Mediocre
Pros: It was close off the highway and close to the event we were attending.
Cons: We were placed by the elevator without being asked and had to request a new room. However, the second was on a floor with two rooms of teenagers and louder than the first. If the front desk hadn't been so curt, I would've called to have another one.
8.0 Excellent
Pros: Great location and room was clean. Checking in and out was easy, great location for walking around and Indians games.
Cons:
8.0 Excellent
Pros: Staff was responsive to our needs.
Cons:
6.0 Good
Pros: Location
Cons: The way they handled a disruption of our stay by another guests issue.
8.0 Excellent
Pros: The hotel seemed clean and the staff was very nice. We had breakfast there, which was convenient. Parking was very affordable, in comparison to other hotels in the area, and you can come and go easily.
Cons: The one thing I didn't like was that it's about two blocks into a not-so-great neighborhood. We were there for three days/two nights and did not have any problems. But, there is a drug treatment center across the street and a few closed up businesses.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Overall 8.2 Excellent
Based on 1,288 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: Comfortable, clean room
Excellent
8.0
Pros: Great location, nice room, great price
Good
6.3
Pros: Location for my meeting. I visited in late fall and this part of town was very quiet.
Mediocre
3.0
Pros: The check in staff was delightful
Excellent
8.3
Excellent
10.0
Pros: Friendly staff
Excellent
10.0
Pros: I liked the location of the hotel and it was very clean.
Excellent
10.0
Pros: The staff was very friendly and professional. The room had all the amenities. Bed was extremely comfortable. Everything was available either in the hotel or close by.
Poor
1.0
Pros: the location
Excellent
10.0
Pros: Lovely bar area
Excellent
10.0
Pros: Great hotel and location
Good
7.5
Pros: Staff was friendly. Room was nice
Details
Reviews
Overall 8.2 Excellent
Based on 1,288 reviews
Wellness
9.4
Vibe
8.5
Service
8.3
Location
8.2
Room
7.0
Value
4.6
Comfort
4.5
Breakfast
3.4
Location
8.3
Room
6.2
Amenities
5.7
Value
4.4
Location
8.5
Service
8.5
Room
6.1
Room
6.4
9.0 Excellent
Pros: Comfortable, clean room
Cons: More employees at the morning breakfast cafe
8.0 Excellent
Pros: Great location, nice room, great price
Cons: nobody ever cleaned our room or replaced our towels
6.3 Good
Pros: Location for my meeting. I visited in late fall and this part of town was very quiet.
Cons: Location somewhat difficult to access. Room heating was poor and couldn’t be adjusted. TV remote didn’t work fully. Hotel is next to a heavily travelled road and was noisy through the night.
3.0 Mediocre
Pros: The check in staff was delightful
Cons: The room was tiny. Could hear everyone and music at the bar beneath us. Walls paper thin and could hear the housekeeping staff between 7a-8a. Yelling back and forth and also talking real loud.
8.3 Excellent
Pros:
Cons: Said pay at the property then charged my card before I arrived. That’s stupid
10.0 Excellent
Pros: Friendly staff
Cons: Everything was perfect!!
10.0 Excellent
Pros: I liked the location of the hotel and it was very clean.
Cons:
10.0 Excellent
Pros: The staff was very friendly and professional. The room had all the amenities. Bed was extremely comfortable. Everything was available either in the hotel or close by.
Cons: The weather. It was windy and cold.
1.0 Poor
Pros: the location
Cons: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST
10.0 Excellent
Pros: Lovely bar area
Cons:
10.0 Excellent
Pros: Great hotel and location
Cons: Parking was expensive
7.5 Good
Pros: Staff was friendly. Room was nice
Cons: Had to wait while they got my room ready . I did not get there till 6:30. But they did give me free drinks while I waited
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major EastCoast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
Overall 8.1 Excellent
Based on 3,439 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.0
Pros: The location and price made this hotel a solid place to stay
Excellent
8.0
Pros: I stayed here for two nights to see a Cavaliers game. I arrived on Thanksgiving late, and no food restaurants were open, the receptionist was lovely and gave me a turkey sandwich and chips for dinner. Check in and checking out was smooth, the staff were lovely and the room was great. It is centrally located in the city. I had a wonderful stay!
Excellent
8.0
Excellent
9.2
Pros: Great location. Close to Casino, across the street from Rocket Mortgage Fieldhouse. A lot of different restaurants and bars within walking distance.
Excellent
9.0
Pros: Although we were given the wrong room, the room was very clean and bed were super comfortable. The location is close to several Downtown attractions.
Good
7.0
Pros: Friendly staff. Great location. Great value for late-night booking. Booked the room while needing a place to stay in Cleveland traveling from Indiana to Virginia, and the room was ready moments later when we arrived.
Good
7.9
Pros: The location was prime and the staff very friendly
Good
6.0
Pros: Convenient location. Perfect for a night out in Cleveland.
Good
7.0
Pros: Super convenient to Rocket Mortgage Fieldhouse...less than a 1 minute walk!
Okay
4.0
Pros: Staff is very quick and friendly
Excellent
10.0
Pros: No complaints. Cant wait to return.
Okay
4.0
Pros: Location
Details
Reviews
Overall 8.1 Excellent
Based on 3,439 reviews
Service
8.5
Location
8.5
Room
6.2
Value
5.6
Food
5.3
Breakfast
5.1
Amenities
4.3
Vibe
4.0
WiFi
3.9
Wellness
3.6
Service
9.0
Location
8.5
Room
6.1
Value
5.3
Food
5.3
Breakfast
5.0
Amenities
4.5
Vibe
3.4
Location
8.7
Service
8.6
Room
6.1
Value
5.8
Breakfast
5.7
Comfort
5.4
Food
5.4
Amenities
4.4
Vibe
3.3
Service
8.8
Location
8.4
Comfort
6.0
Room
5.5
Breakfast
5.0
Location
8.7
Service
8.2
Room
5.6
Comfort
5.3
7.0 Good
Pros: The location and price made this hotel a solid place to stay
Cons: The bathroom needs updated
8.0 Excellent
Pros: I stayed here for two nights to see a Cavaliers game. I arrived on Thanksgiving late, and no food restaurants were open, the receptionist was lovely and gave me a turkey sandwich and chips for dinner. Check in and checking out was smooth, the staff were lovely and the room was great. It is centrally located in the city. I had a wonderful stay!
Cons:
8.0 Excellent
Pros:
Cons: Only negative was the hotel ran out of parking and I had to park in an alternate location until the Indians game was over. Then bring car to hotel where I could leave it overnight. Cost a total of $70.00 for parking... ouch!!
9.2 Excellent
Pros: Great location. Close to Casino, across the street from Rocket Mortgage Fieldhouse. A lot of different restaurants and bars within walking distance.
Cons: The property is a little dated. Elevators were slow and dirty. Pricey to valet your car.
9.0 Excellent
Pros: Although we were given the wrong room, the room was very clean and bed were super comfortable. The location is close to several Downtown attractions.
Cons: They should extend their breakfast hours.
7.0 Good
Pros: Friendly staff. Great location. Great value for late-night booking. Booked the room while needing a place to stay in Cleveland traveling from Indiana to Virginia, and the room was ready moments later when we arrived.
Cons: Older building and a bit cold, even with the heat running. There was cold air drafting in from under the window.
7.9 Good
Pros: The location was prime and the staff very friendly
Cons: The food at the breakfast buffet was disappointing,bacon was over cooked and the pancakes had to be cut with a knife,very hard on the bottom
6.0 Good
Pros: Convenient location. Perfect for a night out in Cleveland.
Cons: Room was awful. Kept hearing a sound that was like we were on a plane or in a tunnel. (Not sure if it was the elevator). Then the next morning house keeping came at 10, checkout at 11, and basically rushed us out asking when he could come back.
7.0 Good
Pros: Super convenient to Rocket Mortgage Fieldhouse...less than a 1 minute walk!
Cons: You have to pay $29.00 for parking and the hotel bar and grille is subpar.
4.0 Okay
Pros: Staff is very quick and friendly
Cons: The hotel in no way reflected the reviews. Much worse.
10.0 Excellent
Pros: No complaints. Cant wait to return.
Cons: Returning customer. Intimate. Clean. Efficient and friendly staff. Delicious breakfast included. Conveniently located across from the NBA Arena and Progressive Field.
4.0 Okay
Pros: Location
Cons: Please replace the pillows - had three that barely stocked as one - will not return to hotel
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major EastCoast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Overall 8.1 Excellent
Based on 1,833 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Breakfast was Awesome! The location was perfect close to everything. Room was Great Very comfortable
Okay
5.0
Pros: The Staff
Okay
4.6
Pros: The check in was nice and she text us to see how our room was.
Good
7.0
Excellent
10.0
Pros: Location and cleanliness
Excellent
10.0
Pros: Friendly staff Great room
Excellent
10.0
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Excellent
8.0
Pros: The room was large and nice, had a fantastic view and the bed was comfortable. The room could have used a little more updating, but it was lovely overall. The staff were mostly friendly, though we did have an issue at breakfast with the server not coming to us once and ignored us the entire time, the hostess was kind enough to help us with everything we needed. We took a shuttle to the Rock and Roll Hall of Fame and Mrs Deb was AMAZING, so many fantastic stories, I could have talked to her for hours. Great location, and bar downstairs was very nice.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Excellent
8.0
Pros: Bed very comfortable
Excellent
8.0
Pros: Very walkable to Rock and Roll Hall of Fame
Details
Reviews
Overall 8.1 Excellent
Based on 1,833 reviews
Location
8.9
Service
8.8
Amenities
6.3
Room
6.2
Breakfast
6.0
Cleanliness
5.9
Vibe
5.6
Comfort
5.5
WiFi
5.2
Wellness
5.0
Service
8.8
Location
8.5
Cleanliness
5.4
Comfort
4.8
Room
4.5
Location
9.0
Service
8.9
Value
7.3
Cleanliness
5.7
Comfort
5.2
Room
4.9
Service
8.3
10.0 Excellent
Pros: Breakfast was Awesome! The location was perfect close to everything. Room was Great Very comfortable
Cons: Everything was what we expected
5.0 Okay
Pros: The Staff
Cons: It was good price or deal but when you add on parkung and no free breakfast. You can stay in a much nicer place. Our room said queen be but it was a full and our room was smaller than my bedroom at home. On the ladt day I got stuck in the. Elevator
4.6 Okay
Pros: The check in was nice and she text us to see how our room was.
Cons: Look old and outdated from the photos. The food staff was over whelmed and didn’t seem to want to help. We asked a server for OJ and she told us “you’ll get it when I am ready to bring it out” another server was irritated we asked for hot water for tea, she told us that she didn’t have time to go back and warm up hot water at the moment. She didn’t even ask us for anything else. We waited and order different drinks, she put them on the bar with no glasses and didn’t even bother to open them.
7.0 Good
Pros:
Cons: That the parking garage was also open for public events, so people were tailgating before a football game leaving less parking available for hotel tenants
10.0 Excellent
Pros: Location and cleanliness
Cons: It was a little cramped in the lobby but its Sunday Night Football too. So, I get it! That's the only thing I did not enjoy however.
10.0 Excellent
Pros: Friendly staff Great room
Cons: Liked it all
10.0 Excellent
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Cons:
8.0 Excellent
Pros: The room was large and nice, had a fantastic view and the bed was comfortable. The room could have used a little more updating, but it was lovely overall. The staff were mostly friendly, though we did have an issue at breakfast with the server not coming to us once and ignored us the entire time, the hostess was kind enough to help us with everything we needed. We took a shuttle to the Rock and Roll Hall of Fame and Mrs Deb was AMAZING, so many fantastic stories, I could have talked to her for hours. Great location, and bar downstairs was very nice.
Cons: Washroom was a bit small and the tub was not properly cleaned. The comforter was a little dirty and had visible stains (this could have been cleaned a lot better). There was a large hole in the wall near the ceiling in the bathroom and the smoke detector in the bedroom had a large gap and hole behind it. The room could have used a little more updating, but it was lovely overall. The staff were mostly friendly, though we did have an issue at breakfast with the server not coming to us once and ignored us the entire time, the hostess was kind enough to help us with everything we needed. The return shuttle wasn't a great experience - when we called for a shuttle to come and pick us up, we were told they would be there in 10 minutes or less and we ended up waiting in the cold for almost 25 minutes (would have rather just walked back) and then the driver didn't once acknowledge us and he spent the ride back on a personal phone call. Great location, and bar downstairs was lovely.
8.0 Excellent
Pros: Location
Cons: Some of the staff were not pleasant
10.0 Excellent
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Cons: No.
8.0 Excellent
Pros: Bed very comfortable
Cons: Hot tub didn't work
8.0 Excellent
Pros: Very walkable to Rock and Roll Hall of Fame
Cons: Parking garage was too low to accommodate a small trailer. At checkin they said there were no parking options. At checkout they said we could have parked in the managers spot. We parked about 10 blocks away in a structure closer to the museum.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
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Overall 7.9 Good
Based on 2,008 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Excellent
9.0
Pros: Chic historical building, located right in the center of Cleveland, very helpful and professional reception desk, great breakfast and amazing Christmas decorations.
Okay
4.0
Pros: Easy to get around but lots of homeless people
Excellent
9.2
Pros: Lots of restaurants in the area to eat in lots of nice views
Poor
1.0
Pros: only location
Excellent
10.0
Pros: All was lovely
Excellent
10.0
Pros: Good location
Poor
1.0
Excellent
10.0
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Mediocre
3.0
Pros: It was downtown. That's about it.
Excellent
9.0
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Excellent
8.0
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Details
Reviews
Overall 7.9 Good
Based on 2,008 reviews
Service
8.4
Location
8.3
Breakfast
7.4
Bar
6.4
Room
5.2
Comfort
5.1
WiFi
4.9
Cleanliness
4.7
Value
4.6
Wellness
4.2
Pool
0.5
Location
8.6
Service
8.0
Breakfast
7.4
Vibe
6.2
Comfort
5.1
Value
4.6
Room
4.2
Cleanliness
4.0
Service
8.8
Location
8.0
Amenities
6.3
Vibe
6.1
Comfort
5.0
Cleanliness
4.9
Room
4.7
Value
3.7
Service
8.4
Room
4.2
Room
4.3
10.0 Excellent
Pros:
Cons: We for there at 4 and there was no parking so we had to use valet.
9.0 Excellent
Pros: Chic historical building, located right in the center of Cleveland, very helpful and professional reception desk, great breakfast and amazing Christmas decorations.
Cons:
4.0 Okay
Pros: Easy to get around but lots of homeless people
Cons: My entire intent on booking this room was having a large marble bath; was nothing of the sort and never got my two hour soaking bath. Instead it was a standard shallow bath tub and a repainted tub at that. Nothing luxurious here and no marble insight.
9.2 Excellent
Pros: Lots of restaurants in the area to eat in lots of nice views
Cons: The homeless people litter the streets
1.0 Poor
Pros: only location
Cons: Very old hotel full of dust no cleaning horrible experience.would never suggest anyone in this price.the price they charged for this hotel is not worth it.
10.0 Excellent
Pros: All was lovely
Cons: N/A
10.0 Excellent
Pros: Good location
Cons: Had to ask for new towels and for them to make the beds.
1.0 Poor
Pros:
Cons: Parking $32 I could park across street for 10
10.0 Excellent
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Cons:
3.0 Mediocre
Pros: It was downtown. That's about it.
Cons: Almost everything. The hotel is in dire need of renovation (carpets coming out from baseboards, nicks/dents everywhere, outdated. The room was NOT clean. Fingerprints, watermarks, hair, etc. Can't believe it's a Marriott 4 star. Never again.
9.0 Excellent
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Cons: The interior definitely needs some upgrades, but don't let that deter you. The lobby, etc. is beautiful though negates by the worn out carpet and other features needed a quick update. The room was a bit small, but was just what we needed and was clean.
8.0 Excellent
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Cons: The room did not meet star standards in my opinion. I would not shower in that tub for anything! It had mold in the tiles and crevices. Not clean!
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.7 Good
Based on 1,464 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Location is on/near the CSU campus and near the location of my granddaughter. It is a great location. Breakfast was good. Staff was very helpful
Excellent
8.8
Pros: Good selection of food at breakfast!
Okay
4.0
Excellent
10.0
Pros: The staff was extremely friendly and informative! I requested an early check in and the room was ready upon our arrival...clean and very comfortable! We were extremely close to the concert my lids were attending and there was a free trolley that took us to the casino! It was nice getting to see the city on the trip!....We had an amazing time and would definitely come back again!
Excellent
8.0
Pros: Bed and bedding very comfortable. Nice room.
Poor
1.0
Pros: Breakfast
Poor
1.0
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Excellent
10.0
Pros: The staff was very nice they answered all my questions the breakfast was very good had a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus that takes you to the Cleveland Clinic
Excellent
9.0
Pros: Location is great! The staff was awesome and helpful.
Excellent
9.0
Pros: Front desk service was excellent. Love the breakfasts.
Good
7.0
Pros: Felt safe Everyone friendly Especially drivers to Cleveland Clinic
Excellent
10.0
Pros: Great value for money, comfortable bed,clean, professional staff,in room everything u need.loved our brief stay there, would stay again.
Details
Reviews
Overall 7.7 Good
Based on 1,464 reviews
Location
8.6
Breakfast
8.3
Service
8.1
Room
6.3
Location
8.8
Service
7.9
Breakfast
7.7
Value
6.8
Room
5.6
Comfort
4.7
Vibe
2.8
Location
8.6
Service
8.3
Breakfast
8.1
Room
5.2
Comfort
4.7
Vibe
2.9
Location
8.8
Breakfast
8.4
Room
5.8
Location
8.7
10.0 Excellent
Pros: Location is on/near the CSU campus and near the location of my granddaughter. It is a great location. Breakfast was good. Staff was very helpful
Cons: NA
8.8 Excellent
Pros: Good selection of food at breakfast!
Cons: The hair dryer didn’t work well, everything else was fine.
4.0 Okay
Pros:
Cons: My bebclothes had not been changed. I told them and we were given another room
10.0 Excellent
Pros: The staff was extremely friendly and informative! I requested an early check in and the room was ready upon our arrival...clean and very comfortable! We were extremely close to the concert my lids were attending and there was a free trolley that took us to the casino! It was nice getting to see the city on the trip!....We had an amazing time and would definitely come back again!
Cons:
8.0 Excellent
Pros: Bed and bedding very comfortable. Nice room.
Cons: Bathroom was very small. After paying over a bucks with tax they added 9.50 parking fee.
1.0 Poor
Pros: Breakfast
Cons: The staff was rude and rushed at check in. The facility was aging and felt dirty and we were charged for parking.
1.0 Poor
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Cons:
10.0 Excellent
Pros: The staff was very nice they answered all my questions the breakfast was very good had a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus that takes you to the Cleveland Clinic
Cons: Every thing was great I would definitely stay hear again if I ever have to go back to Cleveland
9.0 Excellent
Pros: Location is great! The staff was awesome and helpful.
Cons: N/A
9.0 Excellent
Pros: Front desk service was excellent. Love the breakfasts.
Cons: Gym could make some improvements
7.0 Good
Pros: Felt safe Everyone friendly Especially drivers to Cleveland Clinic
Cons: Refrigerator had food left in it and microwave was dirty
10.0 Excellent
Pros: Great value for money, comfortable bed,clean, professional staff,in room everything u need.loved our brief stay there, would stay again.
Cons: Nothing major , needs a little renovation, on breakfast buffet milk was on the other side of the long table from coffee, had to look for it, but it definitely not big deal at all
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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