Best Cleveland hotels near Cleveland Police Museum
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.3 Excellent
Based on 4,795 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Extra spacious rooms with comfortable beds. Three free drinks and snacks in the evening and a wonderful hot breakfast in the a.m. Staff really goes out of their way to make sure you have a great stay.
Excellent
10.0
Pros: It was beautiful. I loved that it was once a school.
Excellent
10.0
Pros: Pet friendly, even for big dogs! Beautiful historic building and grounds. Awesome view of eternal peace fountain out window. Great grounds for walking our dogs. Friendly staff. Very accommodating.
Excellent
9.4
Pros: I liked the wide hallways and tall ceilings in the rooms! The fact that the hotel used to be the Board of Education building appealed to me greatly. The staff was warm, friendly, and helpful. I will definitely recommend this hotel!
Excellent
10.0
Pros: Friendly staff!! Great meals that were included! Great bargain!!
Excellent
10.0
Pros: It's the perfect location and as always staff is wonderful
Excellent
10.0
Pros: We loved how big the rooms were. We easily fit pack n play on the side of one bed. Lots of room in front of beds for kids to play. Free cocktail hour and breakfast were great bonuses.
Excellent
10.0
Pros: The staff was wonderful. The valet people we very personable. The food was great, the room was big and clean. The location was perfect for going to an Indians and Browns game. I'll definitely return.
Excellent
9.3
Pros: Great location. The room was great for a family traveling. Bedroom and family separated by a door. Sofa sleeper in family room. Nice breakfast. Walked to an Indiana's game was under 15 min. The hotel was very quiet and we had a great nights sleep!
Excellent
10.0
Pros: We didn't pay close attention to the time breakfast ended on weekdays. Went down at 9:50, knew we were close even for ending at 10:00, which was actually Sunday hours. An extremely kind and accommodating lady, made sure we had plenty to eat, although it was way beyond the designated shutoff. We checked in Sunday, and checked out Monday. We will be back! I love the city life and the Drury Plaza exceeded our expectations... .
Excellent
10.0
Pros: The staff and cleanliness of the hotel. Everything was great!
Excellent
9.5
Pros: We knew before we arrived that the Drury was an old hotel, but WOW! We were so pleasantly surprised at the condition of the upkeep and cleanliness! BEAUTIFUL hotel with comfy, clean bed and room. And the staff who welcomed us at the car were SUPER!
Details
Reviews
Overall 9.3 Excellent
Based on 4,795 reviews
Value
9.1
Room
9.1
Service
9.1
Breakfast
9.1
Bar
9.0
WiFi
9.0
Vibe
8.9
Location
8.9
Amenities
8.7
Comfort
8.7
Food
8.5
Pool
8.3
Room
9.2
Service
9.2
Comfort
9.1
Breakfast
8.9
Amenities
8.9
Bar
8.7
Vibe
8.7
Food
8.7
Location
8.6
Wellness
8.3
Value
8.2
Bar
9.3
Room
9.3
Breakfast
9.2
Comfort
9.0
Amenities
9.0
Service
8.9
Location
8.9
Vibe
8.8
Value
8.8
Pool
8.4
Service
9.3
Value
9.0
Room
8.9
Breakfast
8.8
Amenities
8.8
Location
8.7
Food
8.6
Comfort
8.4
Service
9.1
Location
8.8
10.0 Excellent
Pros: Extra spacious rooms with comfortable beds. Three free drinks and snacks in the evening and a wonderful hot breakfast in the a.m. Staff really goes out of their way to make sure you have a great stay.
Cons: My room air conditioner could have worked a little better, other than that nothing.
10.0 Excellent
Pros: It was beautiful. I loved that it was once a school.
Cons:
10.0 Excellent
Pros: Pet friendly, even for big dogs! Beautiful historic building and grounds. Awesome view of eternal peace fountain out window. Great grounds for walking our dogs. Friendly staff. Very accommodating.
Cons: The only downside is the parking. We did not want to use valet service as we don't like to wait when we want to go places. The public parking structure was confusing on payment system and you had to walk down ramp due to all above ground doors locked!
9.4 Excellent
Pros: I liked the wide hallways and tall ceilings in the rooms! The fact that the hotel used to be the Board of Education building appealed to me greatly. The staff was warm, friendly, and helpful. I will definitely recommend this hotel!
Cons:
10.0 Excellent
Pros: Friendly staff!! Great meals that were included! Great bargain!!
Cons: No
10.0 Excellent
Pros: It's the perfect location and as always staff is wonderful
Cons:
10.0 Excellent
Pros: We loved how big the rooms were. We easily fit pack n play on the side of one bed. Lots of room in front of beds for kids to play. Free cocktail hour and breakfast were great bonuses.
Cons:
10.0 Excellent
Pros: The staff was wonderful. The valet people we very personable. The food was great, the room was big and clean. The location was perfect for going to an Indians and Browns game. I'll definitely return.
Cons: Everything was perfect.
9.3 Excellent
Pros: Great location. The room was great for a family traveling. Bedroom and family separated by a door. Sofa sleeper in family room. Nice breakfast. Walked to an Indiana's game was under 15 min. The hotel was very quiet and we had a great nights sleep!
Cons: The bathroom could have been a little cleaner (hair in tub).
10.0 Excellent
Pros: We didn't pay close attention to the time breakfast ended on weekdays. Went down at 9:50, knew we were close even for ending at 10:00, which was actually Sunday hours. An extremely kind and accommodating lady, made sure we had plenty to eat, although it was way beyond the designated shutoff. We checked in Sunday, and checked out Monday. We will be back! I love the city life and the Drury Plaza exceeded our expectations... .
Cons: Can't think of a thing
10.0 Excellent
Pros: The staff and cleanliness of the hotel. Everything was great!
Cons: Wish valet parking wasn't so expensive. We opted to just park on our own. I had read reviews that stated it took too long to get your vehicle back. Other than that, we would stay again!
9.5 Excellent
Pros: We knew before we arrived that the Drury was an old hotel, but WOW! We were so pleasantly surprised at the condition of the upkeep and cleanliness! BEAUTIFUL hotel with comfy, clean bed and room. And the staff who welcomed us at the car were SUPER!
Cons: Nothing! Loved everything about the Drury. Unfortunately we were unable to take advantage of the free dinner due to a late Browns game, but how many hotels even offer that anymore?
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Overall 9.1 Excellent
Based on 2,694 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Everyone we encountered on your staff were amazing!
Excellent
8.8
Excellent
9.5
Pros: Location was great. The roof top bar is unparalleled. Room was perfect. Would totally stay there again.
Excellent
9.0
Pros: The location and design.
Excellent
10.0
Pros: Beautiful hotel in the perfect location downtown. Nice view from the room. Walking distance to several downtown locations. Super comfy beds.
Excellent
9.0
Pros: Clean, convenient, modern!
Excellent
10.0
Pros: Very nice room and location
Excellent
10.0
Pros: The rooms were really nice and the view was spectacular.
Excellent
8.8
Pros: The location very nice
Excellent
10.0
Pros: Rooftop lounge.
Excellent
10.0
Pros: Location was excellent and staff was amazing!
Excellent
8.0
Pros: wonderful view from my room - lake to the south and tower city to the west. The lobby area is also very nice - always active and well maintained.
Details
Reviews
Overall 9.1 Excellent
Based on 2,694 reviews
Vibe
9.8
Room
9.1
Amenities
9.0
Location
8.9
Pool
8.5
Service
8.5
Comfort
8.2
WiFi
7.6
Breakfast
5.5
Value
3.5
Room
9.0
Location
8.9
Service
8.7
Bar
8.0
Location
9.2
Amenities
8.9
Service
8.8
Room
8.7
Cleanliness
8.0
Room
8.9
Service
8.1
10.0 Excellent
Pros: Everyone we encountered on your staff were amazing!
Cons: Having a shuttle service available
8.8 Excellent
Pros:
Cons: Booked a king room but was given one with two small beds
9.5 Excellent
Pros: Location was great. The roof top bar is unparalleled. Room was perfect. Would totally stay there again.
Cons:
9.0 Excellent
Pros: The location and design.
Cons: There was food left in my fridge from the previous guest.
10.0 Excellent
Pros: Beautiful hotel in the perfect location downtown. Nice view from the room. Walking distance to several downtown locations. Super comfy beds.
Cons: Parking is pricey but it is what I would expect for a downtown location.
9.0 Excellent
Pros: Clean, convenient, modern!
Cons: No happy hour food choices at either bar, booo!
10.0 Excellent
Pros: Very nice room and location
Cons: I thought the restaurant/bar was over priced
10.0 Excellent
Pros: The rooms were really nice and the view was spectacular.
Cons:
8.8 Excellent
Pros: The location very nice
Cons: The bell captain and the concierge because I forgot some stuff in the room and I didn’t find until now
10.0 Excellent
Pros: Rooftop lounge.
Cons: Not a thing.
10.0 Excellent
Pros: Location was excellent and staff was amazing!
Cons: The cost for parking was crazy. Twenty eight dollars was a bit much per night.
8.0 Excellent
Pros: wonderful view from my room - lake to the south and tower city to the west. The lobby area is also very nice - always active and well maintained.
Cons: The area around the hotel was partially blocked off which made driving in the area difficult.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Overall 9.0 Excellent
Based on 466 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Excellent
8.8
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Excellent
10.0
Pros: Everyone was very helpful and knowledgeable about my stay.
Excellent
9.5
Pros: VERY dog friendly...they helped us with our small dog in a pinch.
Excellent
9.5
Pros: Views were great, the bed was super comfy, and the room was very clean.
Details
Reviews
Overall 9.0 Excellent
Based on 466 reviews
Location
9.4
Vibe
9.3
Room
9.1
Service
9.1
Cleanliness
9.0
8.0 Excellent
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Cons: Overall accommodations required updating.
8.8 Excellent
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Cons: My only “negative” is that it was soooooooooooo expensive. It was our last stop on a cross country drive & my husband really wanted to stay here. Had I been alone, I NEVER WOULD HAVE PAID THE >$750 (plus pet fee) for the room.
10.0 Excellent
Pros: Everyone was very helpful and knowledgeable about my stay.
Cons: There was nothing not to like, everything was wonderful.
9.5 Excellent
Pros: VERY dog friendly...they helped us with our small dog in a pinch.
Cons:
9.5 Excellent
Pros: Views were great, the bed was super comfy, and the room was very clean.
Cons: We aren't rich, so the price seemed a little steep.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
Overall 8.9 Excellent
Based on 1,323 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Very friendly staff, especially Ryan the concierge. We had a really nice experience.
Excellent
9.3
Pros: Centrally located with nice rooms
Mediocre
3.3
Pros: Nothing
Good
7.5
Pros: The staff was very friendly, and they are quick to get your bags and take you to your room. The bathroom is a real highlight with good water pressure and nice amenities.
Good
6.2
Good
7.0
Pros: The lobby was nice, good location
Excellent
10.0
Pros: Conveniently located to all the downtown Cleveland destinations. We walked around the city and made use of the free shuttle to get to most of the items. In addition, very close to great food, including Lola!
Okay
5.0
Pros: Very small room on second floor facing busy street-tons of traffic noise at all hours of the night.
Excellent
9.3
Pros: Friendly and helpful staff. Happy hour with complimentary wine. Good location to everything. Very clean.
Good
7.5
Pros: The staff was nice. The room was humongous!!
Excellent
8.0
Excellent
10.0
Pros: Great hotel; would highly recommend.
Details
Reviews
Overall 8.9 Excellent
Based on 1,323 reviews
Bar
9.8
Vibe
9.4
Service
9.3
Location
9.1
Room
7.6
WiFi
7.3
Breakfast
4.8
Service
9.4
Vibe
9.2
Location
9.1
Room
7.0
Service
9.6
Location
9.2
Vibe
9.1
Room
6.8
Service
9.4
Room
6.5
10.0 Excellent
Pros: Very friendly staff, especially Ryan the concierge. We had a really nice experience.
Cons: The room was too humid. It would not cool off enough.
9.3 Excellent
Pros: Centrally located with nice rooms
Cons: Stairways and hallways could use a little more pizzazz
3.3 Mediocre
Pros: Nothing
Cons:
7.5 Good
Pros: The staff was very friendly, and they are quick to get your bags and take you to your room. The bathroom is a real highlight with good water pressure and nice amenities.
Cons: It is very expensive for the size of the room. Parking is expensive as well at $38 per night. The bell hop tries to swindle you into eating the snacks in the room, but just go to the grocery store across the street. $3.50 for a can of soda, or $6 for some Brownie Brittle is insane. Also, the carpets are stained and the bed is hard.
6.2 Good
Pros:
Cons: Air conditioner wasn’t working properly, made for a hot night
7.0 Good
Pros: The lobby was nice, good location
Cons: For a four star hotel it was underwhelming. Comforter was torn up, no hand soap. No coffee maker in the room.
10.0 Excellent
Pros: Conveniently located to all the downtown Cleveland destinations. We walked around the city and made use of the free shuttle to get to most of the items. In addition, very close to great food, including Lola!
Cons: There were several beggars and homeless people around the hotel that were aggressive. Parking is 38 per day, but you can leave the car until 4pm on the day of the checkout which was convienent as we had a late flight.
5.0 Okay
Pros: Very small room on second floor facing busy street-tons of traffic noise at all hours of the night.
Cons: Room never got cleaned one day. On another day. Housekeeping staff removed all drinking glasses and did not replace them; after calling about our uncleaned room at 4pm, staff brought up 2 towels so the next day we had to call desk for more towels; we complained on arrival about room being hot-it was at least 10 degrees warmer than the hallway. Someone came to check the AC and it improved marginally, but was still warm even when thermostat was set on 65 degrees. This was a repeat stay for me because my prior stay last year had been enjoyable. I don’t know what happened, but I won’t be returning to the Kimoton Schiffer’s.
9.3 Excellent
Pros: Friendly and helpful staff. Happy hour with complimentary wine. Good location to everything. Very clean.
Cons: We didn’t care for the European half-glass door on the shower. Makes the bathroom very wet and steamy. Also, the air conditioner kicked on and off constantly during the night. It woke us up many times. We finally pulled off the heavy quilt and turned off the AC. No view out the windows. No complimentary breakfast.
7.5 Good
Pros: The staff was nice. The room was humongous!!
Cons: It felt old; caulking around the shower and bathroom tiles was needed. The bathroom floor was sticky and so was the toilet seat—like they cleaned it with the same rag. The neighborhood was a bit sketchy—wasn’t expecting that.
8.0 Excellent
Pros:
Cons: I didn’t like the shower. Everything else was great!
10.0 Excellent
Pros: Great hotel; would highly recommend.
Cons:
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 8.9 Excellent
Based on 1,120 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: We were upgraded to the Reserve floor! Loved it! Thank you so much!!
Excellent
10.0
Pros: The staff was exceptional. So pleasant and helpful. Stay on the Reserve floor if possible. Lots of amenities. Breakfast and dinner each day . Food was great. Also love the restaurant Adega.
Excellent
10.0
Pros: Reserve level was great
Excellent
8.8
Pros: The facilities were excellent as was the location.
Excellent
10.0
Pros: Everything
Good
7.0
Pros: Bed was nice , also the vault was awesome
Excellent
10.0
Pros: The staff is super friendly. The location is close to many different restaurants and bars. There are plenty of activities to do in walking or short uber distance. The bars & lounges on site are incredible.
Okay
5.8
Pros: Staff are very nice
Okay
5.0
Pros: SEWER SMELL COMING FROM THE AIR CONDITIONER DUCTS RUSTY IRON DESTROYED A DRESS
Excellent
9.0
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Excellent
10.0
Pros: Everything was excellent
Mediocre
2.0
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Details
Reviews
Overall 8.9 Excellent
Based on 1,120 reviews
Vibe
9.7
Location
9.2
Bar
9.0
Amenities
8.8
Service
8.6
Breakfast
8.4
Room
7.2
Value
5.2
Location
9.3
Service
8.8
Comfort
6.3
Room
5.7
Service
8.5
10.0 Excellent
Pros: We were upgraded to the Reserve floor! Loved it! Thank you so much!!
Cons: I wish there was coffee maker in the room.
10.0 Excellent
Pros: The staff was exceptional. So pleasant and helpful. Stay on the Reserve floor if possible. Lots of amenities. Breakfast and dinner each day . Food was great. Also love the restaurant Adega.
Cons:
10.0 Excellent
Pros: Reserve level was great
Cons: The room was smaller than a usual suite
8.8 Excellent
Pros: The facilities were excellent as was the location.
Cons: The bathroom being part of the room and not private was different.
10.0 Excellent
Pros: Everything
Cons: It a thing
7.0 Good
Pros: Bed was nice , also the vault was awesome
Cons: Not enough towels and was a little dirty
10.0 Excellent
Pros: The staff is super friendly. The location is close to many different restaurants and bars. There are plenty of activities to do in walking or short uber distance. The bars & lounges on site are incredible.
Cons:
5.8 Okay
Pros: Staff are very nice
Cons: Bed sheets were like sandpaper and the shower is a glass enclosure in the bedroom with no privacy
5.0 Okay
Pros: SEWER SMELL COMING FROM THE AIR CONDITIONER DUCTS RUSTY IRON DESTROYED A DRESS
Cons:
9.0 Excellent
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Cons:
10.0 Excellent
Pros: Everything was excellent
Cons:
2.0 Mediocre
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Cons: Had unfortunate placement next to a room party that was loud and continued to 3 a.m., staff asked them to quite down around midnight but they picked up again after they left, we had asked to be relocated but another room was never provided.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Overall 8.9 Excellent
Based on 937 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: The room was very quiet.
Excellent
9.5
Excellent
10.0
Pros: The hotel staff was very nice. Rooms were clean. Restaurant inside was great.
Excellent
10.0
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Good
7.0
Pros: Great location, large comfortable room
Excellent
8.0
Pros: Its really quit place and it’s in the center
Excellent
9.3
Pros: Staff was responsive
Excellent
10.0
Pros: Good bed
Excellent
8.0
Pros: Love the location and the hotel itself is nice.
Good
7.5
Pros: The property was clean and the staff was friendly, very convenient to the stadium
Excellent
8.0
Details
Reviews
Overall 8.9 Excellent
Based on 937 reviews
WiFi
10.0
Location
9.3
Service
8.6
Breakfast
8.4
Amenities
8.2
Room
7.8
Comfort
7.0
Location
8.9
Service
8.1
Room
6.8
Comfort
6.7
Location
9.3
Service
8.3
Comfort
7.2
Room
6.7
10.0 Excellent
Pros: Everything
Cons: Nothing great stay.
10.0 Excellent
Pros: The room was very quiet.
Cons: Had to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen cabinet
9.5 Excellent
Pros:
Cons: Pull out couch did not have sheets or covers located in room
10.0 Excellent
Pros: The hotel staff was very nice. Rooms were clean. Restaurant inside was great.
Cons: Food was not good. Busy area. Def. not a relaxing area.
10.0 Excellent
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Cons: None
7.0 Good
Pros: Great location, large comfortable room
Cons: (1) 2 night stay and room service did not come after 1st night. As as result, beds not made up, no fresh towels, etc. (2) Very loud "groaning" ceiling-mounted HVAC unit in our room. (3) bathroom door squeaked very loudly when opened/closed. (4) Tiny bathroom (in contrast to very large, comfortable room)
8.0 Excellent
Pros: Its really quit place and it’s in the center
Cons: Nobody help my during my checkout to transfer my laggauga
9.3 Excellent
Pros: Staff was responsive
Cons: I requested firm pillows. The pillows were not firm.
10.0 Excellent
Pros: Good bed
Cons: Nothing
8.0 Excellent
Pros: Love the location and the hotel itself is nice.
Cons: BE AWARE. THIS IS A VALET ONLY HOTEL!!!! Arrived on Friday and no valet to be found. I was going to a concert and couldn’t wait longer than 30 minutes so I parked in the parking garage below. When I checked in they mentioned that parking was $36 and I acknowledged. Well they ended up putting a giant sticker on my window stating that I was improperly parked. The sticker was essentially glued on and I had to drive 3 hours home with sticky residue covering the window. The front desk was no help when I asked for an explanation/help and the guy was rude as his response was “and who are you?” Then him and a police officer had a chuckle at my expense when they informed me that “those stickers are really hard to get off. You’ll need a razor blade and Goo Gone”. Perfect... I usually travel with those two items..........
7.5 Good
Pros: The property was clean and the staff was friendly, very convenient to the stadium
Cons: There were water stains on the ceiling and the bathroom sink was clogged. Have stayed before and was disappointed this time in room.
8.0 Excellent
Pros:
Cons: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8.6 Excellent
Based on 2,831 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Friendly staff,beautiful atrium, convenient local to restaurants and shops.
Excellent
10.0
Pros: The room was huge, well decorated and comfortable. Room featured the biggest TV that I've ever had in a hotel. Great restaurants located inside and near the hotel. Very friendly service.
Excellent
8.8
Pros: Breakfast included would be nice
Excellent
8.0
Pros: The location was very good with access to many things. The staff was helpful and friendly.
Okay
5.0
Pros: The noise level from the street and the wedding that was taking place until the late hours of the night made it impossible to sleep. It's unfortunate because the hotel is beautiful, the location is great, and the staff is wonderful.
Excellent
9.5
Pros: Beautiful property. The room was huge, clean and comfortable.
Excellent
8.8
Pros: Turned a turn-of-the-century mall into a hotel (one of the shops was once owned by Thomas Edison) where it was rejuvenated inside. Interior architecture is great. Hallway windows have shutters on the inside. Hollow inside where just outside your door, you can look down and see the first and street-level floors. The first floor and street floors are shops. Everything looks nice. The rooms are a combination of classic and modern. But, you can not beat the location. South end heads right to an entertainment district. Lots of things in walking distance. Staff is fantastic.
Excellent
9.5
Pros: Beautiful old building, cool environment (surrounded by an arcade - shopping center, not play area). Room was clean, everything we needed was there, bathroom was clean and nice.
Excellent
10.0
Pros: The property is extremely unique. Our room was clean and comfortable. The staff checking us in was friendly and offered advise on food in the area. I can’t say enough great things!
Excellent
10.0
Pros: The location. Hadn't been to downtown Cleveland in a long long time and the revitalization of the area was amazing and wonderful to see. Cleveland was always a great place and often maligned w/o reason. The Hyatt location will allow you to explore and experience the city from a prime spot.
Okay
5.0
Pros: The staff was very helpful.
Okay
4.3
Pros: The balcony overlooking other rooms
Details
Reviews
Overall 8.6 Excellent
Based on 2,831 reviews
Location
8.9
Service
8.4
Amenities
8.1
Room
7.3
Breakfast
7.2
Bar
6.2
WiFi
4.8
Location
8.8
Service
8.1
Breakfast
7.5
Room
7.2
Cleanliness
6.7
Comfort
6.3
Location
8.7
Service
8.3
Amenities
8.1
Vibe
8.0
Room
7.7
Location
8.9
Service
8.3
Amenities
8.0
Room
6.0
Comfort
5.1
Service
8.3
Amenities
8.2
Vibe
7.7
Room
6.0
10.0 Excellent
Pros: Friendly staff,beautiful atrium, convenient local to restaurants and shops.
Cons:
10.0 Excellent
Pros: The room was huge, well decorated and comfortable. Room featured the biggest TV that I've ever had in a hotel. Great restaurants located inside and near the hotel. Very friendly service.
Cons: I was unprepared for the price of parking. You had to either pay $35/ day for valet parking with the hotel or park in the adjacent parking lot for up to $36/ day. This was an unexpected cost and unfortunately was also our first experience when we got to the hotel. Not a great first impression but the rest of the hotel stay and trip were great!
8.8 Excellent
Pros: Breakfast included would be nice
Cons: The room had night sensor lights that glowed all night and were annoying
8.0 Excellent
Pros: The location was very good with access to many things. The staff was helpful and friendly.
Cons: The room was pretty spartan or basic. No desk to work at, a small low-back chair not meant for relaxing, and an impractical and small couch—also not really meant for sitting and relaxing. Lastly I was given a room at the very back of the property—next to the stairway and ice/vending. The room had a small window that looked out on service equipment—see picture.
5.0 Okay
Pros: The noise level from the street and the wedding that was taking place until the late hours of the night made it impossible to sleep. It's unfortunate because the hotel is beautiful, the location is great, and the staff is wonderful.
Cons: There was a wedding in the atrium and the reception went on well into the night. The hotel should make guests aware at least when they arrive that an event with loud disruptive music would be going on making it impossible to sleep.
9.5 Excellent
Pros: Beautiful property. The room was huge, clean and comfortable.
Cons: Parking costs were not clearly conveyed at time of purchase, which led to a frustrating start to our stay.
8.8 Excellent
Pros: Turned a turn-of-the-century mall into a hotel (one of the shops was once owned by Thomas Edison) where it was rejuvenated inside. Interior architecture is great. Hallway windows have shutters on the inside. Hollow inside where just outside your door, you can look down and see the first and street-level floors. The first floor and street floors are shops. Everything looks nice. The rooms are a combination of classic and modern. But, you can not beat the location. South end heads right to an entertainment district. Lots of things in walking distance. Staff is fantastic.
Cons: Some, maybe all, do not have good views outside...mine did not. Hallway windows have shutters on the inside, does not block all the light. ANY activity down on the mall floor can be heard upstairs in your room. Everything looks nice, but if you need to sleep and are a light sleeper, not a good place to stay.
9.5 Excellent
Pros: Beautiful old building, cool environment (surrounded by an arcade - shopping center, not play area). Room was clean, everything we needed was there, bathroom was clean and nice.
Cons: Two broken things in our room - lamp, and usb outlet on the table that the lamp was on. Kind of a bummer because we needed that second usb (one on the table between the beds also), but could definitely survive without it. Seemed like the staff had not been made aware of the non-working lamp and outlet, so guessing it will be fixed pretty quickly.
10.0 Excellent
Pros: The property is extremely unique. Our room was clean and comfortable. The staff checking us in was friendly and offered advise on food in the area. I can’t say enough great things!
Cons:
10.0 Excellent
Pros: The location. Hadn't been to downtown Cleveland in a long long time and the revitalization of the area was amazing and wonderful to see. Cleveland was always a great place and often maligned w/o reason. The Hyatt location will allow you to explore and experience the city from a prime spot.
Cons: There was nothing to dislike. Had a great room downtown overlooking the 4th Ave Arcade. Great view, great room and Cleveland was fun!
5.0 Okay
Pros: The staff was very helpful.
Cons: Was not able to use my original room,a suite because I was told by the staff they were having weddings on Fri and Sat nights and my room would be noisy till late. I was in Cleveland for US Triathlon National Championship. NOISY was not acceptable.
4.3 Okay
Pros: The balcony overlooking other rooms
Cons: Our room was outdated, small, and back in a corner around a turn in a hallway. The Holiday Inn is so much nicer and cheaper.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8.6 Excellent
Based on 1,909 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.5
Pros: Good location, pleasant and helpful staff.
Excellent
9.0
Pros: Stay was amazing and hotel was very comfortable
Excellent
9.3
Pros: Staff was very courteous and friendly!
Excellent
9.4
Pros: Staff was great. Valet worked out well. Our room was very spacious. Clean and comfortable
Excellent
9.3
Pros: Everything was on point
Excellent
10.0
Pros: Good value and convenient to the Rock and Roll Hall of Fame
Excellent
8.0
Pros: The location was ideal. We could walk to everything. Very centrally located.
Excellent
10.0
Pros: Cleanliness and location. Very comfortable. Friendly staff. Location was convenient for Cleveland Indians game, just a short walk away.
Excellent
9.0
Pros: Convenient, comfortable, clean.
Excellent
10.0
Pros: Location, Breakfast & Price
Excellent
9.0
Pros: Very nice room. Good breakfast. Friendly staff.
Excellent
9.0
Pros: Great location and free breakfast
Details
Reviews
Overall 8.6 Excellent
Based on 1,909 reviews
Service
8.9
Location
8.8
Cleanliness
8.7
Breakfast
8.3
Amenities
7.6
Vibe
7.3
Room
7.3
Value
5.7
WiFi
2.9
Pool
1.0
Bar
0.0
Service
9.2
Location
8.7
Cleanliness
8.5
Breakfast
8.3
Amenities
7.9
Vibe
6.8
Room
6.7
Value
5.5
Service
9.1
Cleanliness
9.0
Location
8.9
Breakfast
8.2
Room
7.0
Value
6.0
Location
9.1
Service
8.8
Breakfast
8.4
Room
6.4
7.5 Good
Pros: Good location, pleasant and helpful staff.
Cons: Terrible pillows!
9.0 Excellent
Pros: Stay was amazing and hotel was very comfortable
Cons: Parking expensive
9.3 Excellent
Pros: Staff was very courteous and friendly!
Cons: Just a bit expensive for a one night stay but it was comparable to other hotels in area.
9.4 Excellent
Pros: Staff was great. Valet worked out well. Our room was very spacious. Clean and comfortable
Cons: Breakfast. The food was good but at 10:00 they shut the doors. There were people still in getting food and they closed them in and started taking stuff away. I understand having a cut-off but at least let people finish getting their food before you close the doors and lock them out. I spoke with a woman that works at another Hampton and had never seen something like this. That was the only dislike we had.
9.3 Excellent
Pros: Everything was on point
Cons:
10.0 Excellent
Pros: Good value and convenient to the Rock and Roll Hall of Fame
Cons:
8.0 Excellent
Pros: The location was ideal. We could walk to everything. Very centrally located.
Cons: The only negative about this hotel is the valet...Not very organized, we waited more than 20 minutes at times.
10.0 Excellent
Pros: Cleanliness and location. Very comfortable. Friendly staff. Location was convenient for Cleveland Indians game, just a short walk away.
Cons: I always hate valet parking. However, in looking at other hotels in the downtown area, it's simply the only way to go. It's a character flaw in me I suppose and the downtown area is difficult to park in. Must say valet staff was friendly and helpful.
9.0 Excellent
Pros: Convenient, comfortable, clean.
Cons:
10.0 Excellent
Pros: Location, Breakfast & Price
Cons:
9.0 Excellent
Pros: Very nice room. Good breakfast. Friendly staff.
Cons:
9.0 Excellent
Pros: Great location and free breakfast
Cons: Expensive valet parking
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams, and PNC is just next door. We are within walking distance of many attractions including: Quicken Loans Arena, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WIFI, hot complimentary breakfast, Evening Refresher Tuesday, Wednesday and Thursday and a 24 hour fitness center.
Overall 8.6 Excellent
Based on 1,758 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The room, the shower, the proximity to major attractions.
Good
7.5
Pros: What I love the most was the size of the room. It reminded me of a small apartment, very spacious!
Excellent
10.0
Pros: The valet helpers were extremely helpful and polite. The breakfast was great. Had fun playing pool and pinball with my son.
Excellent
10.0
Pros: Convenience location .
Excellent
10.0
Pros: Huge rooms, great location.
Excellent
10.0
Pros: Friendly, helpful desk staff. Excellent valet service and welcoming, polite, helpful staff!
Good
6.0
Pros: location
Excellent
10.0
Pros: Super fancy inside and out. Location was incredible for what we were visiting for
Excellent
8.3
Pros: Very good breakfast. Excellent location for us (we saw the Rock and Roll Hall of Fame Museum, and went to a Cleveland Indians game. The extra service we paid for was valet parking.
Poor
1.0
Pros: Almost nothing except it’s location
Excellent
8.3
Excellent
9.5
Pros: Room was great, staff is wonderful
Details
Reviews
Overall 8.6 Excellent
Based on 1,758 reviews
WiFi
9.4
Location
9.2
Bar
9.0
Room
8.7
Comfort
8.6
Cleanliness
8.6
Breakfast
8.0
Service
8.0
Wellness
7.7
Vibe
7.1
Amenities
7.0
Location
9.2
Comfort
8.8
Room
8.8
Cleanliness
8.5
Service
8.2
Breakfast
8.1
Amenities
7.2
Location
9.2
Cleanliness
8.7
Comfort
8.5
Room
8.3
Breakfast
8.3
Service
7.3
Value
6.8
Room
8.1
10.0 Excellent
Pros: The room, the shower, the proximity to major attractions.
Cons: Cost of Parking is crazy. Park across street for $10.
7.5 Good
Pros: What I love the most was the size of the room. It reminded me of a small apartment, very spacious!
Cons: Housekeeping trying to open your door at 9am without any kind of prior notice. Very unprofessional.
10.0 Excellent
Pros: The valet helpers were extremely helpful and polite. The breakfast was great. Had fun playing pool and pinball with my son.
Cons:
10.0 Excellent
Pros: Convenience location .
Cons: Frist, the girl couldn't find my reservation. Second, after using my keycard and it was working, it became inactivate for the rest of my stay. We just used my friends card. Just a few simple glinches.
10.0 Excellent
Pros: Huge rooms, great location.
Cons: We had to pay for parking.
10.0 Excellent
Pros: Friendly, helpful desk staff. Excellent valet service and welcoming, polite, helpful staff!
Cons:
6.0 Good
Pros: location
Cons: no pool
10.0 Excellent
Pros: Super fancy inside and out. Location was incredible for what we were visiting for
Cons: Nothing.
8.3 Excellent
Pros: Very good breakfast. Excellent location for us (we saw the Rock and Roll Hall of Fame Museum, and went to a Cleveland Indians game. The extra service we paid for was valet parking.
Cons:
1.0 Poor
Pros: Almost nothing except it’s location
Cons: Smell in lobby Tv didn’t work Phone didn’t work Door didn’t close completely Shower fell apart Lying person at front desk
8.3 Excellent
Pros:
Cons: The temperature was warm . We were not able to turn down the thermostat below 75. To warm when it is hot
9.5 Excellent
Pros: Room was great, staff is wonderful
Cons: Elevator wait time
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams, and PNC is just next door. We are within walking distance of many attractions including: Quicken Loans Arena, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WIFI, hot complimentary breakfast, Evening Refresher Tuesday, Wednesday and Thursday and a 24 hour fitness center.
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
Overall 8.6 Excellent
Based on 1,369 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.0
Pros: Great location for the event I was attending. Although, I wish it had a pool to enjoy with my daughter.
Excellent
10.0
Pros: Located close to everything.
Excellent
10.0
Pros: Fantastic location in the middle of town. Can walk to all major attractions!
Excellent
10.0
Pros: Nice room at great location
Excellent
10.0
Pros: Location is fantastic! Walking distance to Browns stadium, Indians stadium, Rock and Roll Hall of Fame, East Fourth Street, etc. The front desk and valet were wonderful! All staff is so friendly and helpful even down to housekeeping!
Good
6.0
Pros: the location was excellent
Excellent
10.0
Pros: Very nice lobby. Gym is absolutely amazing!
Excellent
10.0
Pros: location price
Excellent
10.0
Pros: The staff was wonderful. Everyone from the front desk, bellman, valet, and housekeeping.
Excellent
10.0
Pros: Near everything.
Excellent
10.0
Pros: Modernness, location
Excellent
10.0
Pros: The lobby renovation is awesome. The room was nice. The staff was friendly. A+++
Details
Reviews
Overall 8.6 Excellent
Based on 1,369 reviews
Wellness
9.3
Location
9.2
Cleanliness
9.1
Service
8.5
Room
8.2
WiFi
5.8
Breakfast
4.8
Pool
2.0
Service
8.7
Vibe
7.1
Amenities
6.2
Location
9.3
Service
8.5
8.0 Excellent
Pros: Great location for the event I was attending. Although, I wish it had a pool to enjoy with my daughter.
Cons:
10.0 Excellent
Pros: Located close to everything.
Cons:
10.0 Excellent
Pros: Fantastic location in the middle of town. Can walk to all major attractions!
Cons:
10.0 Excellent
Pros: Nice room at great location
Cons: Expensive parking
10.0 Excellent
Pros: Location is fantastic! Walking distance to Browns stadium, Indians stadium, Rock and Roll Hall of Fame, East Fourth Street, etc. The front desk and valet were wonderful! All staff is so friendly and helpful even down to housekeeping!
Cons: None
6.0 Good
Pros: the location was excellent
Cons: Bathroom had mold on shower curtain and black mold/staining/hair peeling paint around tub/shower. After asking the hotel to repair these issues, they replaced the shower curtain liner and the mold, peeling paint, hair were not fixed.
10.0 Excellent
Pros: Very nice lobby. Gym is absolutely amazing!
Cons: No
10.0 Excellent
Pros: location price
Cons:
10.0 Excellent
Pros: The staff was wonderful. Everyone from the front desk, bellman, valet, and housekeeping.
Cons:
10.0 Excellent
Pros: Near everything.
Cons: No
10.0 Excellent
Pros: Modernness, location
Cons: No
10.0 Excellent
Pros: The lobby renovation is awesome. The room was nice. The staff was friendly. A+++
Cons: The snack shop is kinda pricy. Like NYC pricing. But, otherwise, they had nice options.
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
Overall 8.5 Excellent
Based on 2,276 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Good
6.0
Excellent
9.0
Pros: Great location, cleanliness, room size.
Okay
5.0
Pros: The location
Excellent
10.0
Pros: Friendly and accommodating staff
Excellent
9.0
Pros: Nice and clean and friendly staff
Excellent
9.0
Pros: The room was nice and the view was awesome
Good
7.0
Pros: Overall it was a very nice hotel I did not like valet parking
Excellent
8.0
Pros: The location
Poor
1.0
Pros: Location close to water
Excellent
10.0
Pros: The location. One of the staff members went out of her way to accommodate us.
Excellent
8.0
Pros: Location is great for many attractions/restaurants. Room wasn't ready when we arrived at 5:30 pm so we were given drink coupons for the Urban Farmer:). We were also compensated with points on checkout for the delay.
Excellent
8.0
Pros: Big room, clean, good location for us.
Details
Reviews
Overall 8.5 Excellent
Based on 2,276 reviews
Wellness
9.4
Location
8.5
Service
8.0
Room
7.5
WiFi
5.6
Breakfast
5.4
Location
8.6
Service
8.4
Room
7.2
Comfort
6.8
Bar
6.3
Cleanliness
6.3
Service
7.9
Room
7.3
Location
8.8
Food
8.1
Service
7.9
Cleanliness
6.2
6.0 Good
Pros:
Cons: Check in takes too long
9.0 Excellent
Pros: Great location, cleanliness, room size.
Cons: It was a bit loud. There was a constant whirring noise I assume was related to the elevator, but overall not a big issue. I would love to stay here again.
5.0 Okay
Pros: The location
Cons: The parking was the worst I've ever experienced at a hotel
10.0 Excellent
Pros: Friendly and accommodating staff
Cons:
9.0 Excellent
Pros: Nice and clean and friendly staff
Cons: Parking was expensive. But most in this atea eas
9.0 Excellent
Pros: The room was nice and the view was awesome
Cons: The parking rate was ridiculous . Also broke out in itchy lumps on my legs. During our stay
7.0 Good
Pros: Overall it was a very nice hotel I did not like valet parking
Cons: I did not like valet parking plus a 75 dollar fee for leaving early .Also I was under the impression from the website that breakfast was included
8.0 Excellent
Pros: The location
Cons: Floor I was on was too noisy
1.0 Poor
Pros: Location close to water
Cons: BED BUGS! Over 50 bites that started to appear seversl hours after we left. Contacted management and was told they would “reach out to me†I have heard nothing.
10.0 Excellent
Pros: The location. One of the staff members went out of her way to accommodate us.
Cons: The valet parking gets really backed up at checkout and check in but that's to be expected.
8.0 Excellent
Pros: Location is great for many attractions/restaurants. Room wasn't ready when we arrived at 5:30 pm so we were given drink coupons for the Urban Farmer:). We were also compensated with points on checkout for the delay.
Cons:
8.0 Excellent
Pros: Big room, clean, good location for us.
Cons: Valet parking seemed pricey and was pretty disorganized. We were there 3 nights and housekeeping never attended to our room.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Overall 8.5 Excellent
Based on 1,229 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Beautiful view, very friendly staff, easy parking arrangements
Excellent
10.0
Pros: Staff was wonderful...very comfortable bed
Excellent
8.3
Pros: Room and facilities
Excellent
8.8
Excellent
10.0
Pros: Location to all events.
Excellent
8.0
Pros: Great location! Friendly staff! We arrived a few hours before check in and were asking about using the valet and if they could keep our bags for us when we were told our room was ready so we got our room much earlier than anticipated!! Yay!
Excellent
10.0
Pros: Friendly courteous staff
Excellent
8.3
Pros: Good location, pretty good fitness center, bed was comfortable. I also liked the complimentary shuttle.
Excellent
10.0
Pros: The breakfast we ordered through room service was very good, large enough for my daughter and I to share. If we'd known the quantity provided, we could have ordered only one breakfast! The staff- Donna, Jasmine, Keishla, Alex, Derrick, Alex, JoMo,- represent your hotel very well! They are to be commended for their helpfulness, kindness, and friendliness a real desire to serve their hotel guests with professional skills and personal care! I would definitely stay there again. the view was stunning from Room 909!
Excellent
10.0
Pros: Cleanliness, friendly, helpful staff
Excellent
10.0
Pros: I have season tickets to Playhouse House Square as would not stay anywhere else!
Excellent
8.5
Pros: Room spacious, black out curtains the best. Was able to check in early. Staff were great, Keisha at front desk awesome.
Details
Reviews
Overall 8.5 Excellent
Based on 1,229 reviews
Location
8.5
Service
7.8
Room
6.4
WiFi
6.3
Breakfast
5.8
Value
5.2
Location
8.8
Service
7.4
Cleanliness
6.9
Breakfast
5.6
Room
5.5
Value
5.2
Location
9.0
Service
8.5
Wellness
7.9
Bar
7.1
Room
6.1
Breakfast
5.3
Value
4.9
Location
8.6
Service
8.0
Comfort
6.4
Room
6.3
10.0 Excellent
Pros: Beautiful view, very friendly staff, easy parking arrangements
Cons: There was no mini fridge, but that was an oversight on my part while booking so I have no complaints!
10.0 Excellent
Pros: Staff was wonderful...very comfortable bed
Cons:
8.3 Excellent
Pros: Room and facilities
Cons: Food and breakfast is pricy
8.8 Excellent
Pros:
Cons: Bathroom could have been cleaner, our tub was dirty upon arrival.
10.0 Excellent
Pros: Location to all events.
Cons:
8.0 Excellent
Pros: Great location! Friendly staff! We arrived a few hours before check in and were asking about using the valet and if they could keep our bags for us when we were told our room was ready so we got our room much earlier than anticipated!! Yay!
Cons: The air conditioning didn't work as it should so we were up a few times in the night adjusting it..And when I booked the room it was $--- per night but when I checked out they had charged me $--- per night and wouldn't adjust it:(
10.0 Excellent
Pros: Friendly courteous staff
Cons: Nothing
8.3 Excellent
Pros: Good location, pretty good fitness center, bed was comfortable. I also liked the complimentary shuttle.
Cons: My room had an extra bunk bed and kids table in it at the front of the room which I thought was very strange. The hotel looked fairly old and most of the rooms/bathrooms need to be updated. The hot tub was also a little disappointing. The dumb bells in the fitness center were very old and very used — it looked like they came from a garage sale.
10.0 Excellent
Pros: The breakfast we ordered through room service was very good, large enough for my daughter and I to share. If we'd known the quantity provided, we could have ordered only one breakfast! The staff- Donna, Jasmine, Keishla, Alex, Derrick, Alex, JoMo,- represent your hotel very well! They are to be commended for their helpfulness, kindness, and friendliness a real desire to serve their hotel guests with professional skills and personal care! I would definitely stay there again. the view was stunning from Room 909!
Cons: I would like to see the shuttle hours extended at least until 10:00 p.m. Monday through Saturday and also until 6:00 on Sunday.
10.0 Excellent
Pros: Cleanliness, friendly, helpful staff
Cons: No refrigerator in the room.
10.0 Excellent
Pros: I have season tickets to Playhouse House Square as would not stay anywhere else!
Cons:
8.5 Excellent
Pros: Room spacious, black out curtains the best. Was able to check in early. Staff were great, Keisha at front desk awesome.
Cons: Clock in room off. Clock in pool off but ticking. No shower in pool area
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
With a stay at Hotel Cleveland Gateway, you'll be centrally located in Cleveland, just a 3-minute walk from Rocket Mortgage FieldHouse and 7 minutes by foot from Progressive Field. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Cleveland? This hotel has facilities measuring 5366 square feet (499 square meters), including conference space.
Overall 8.3 Excellent
Based on 1,362 reviews
All reviews
- All reviews
Good
7.5
Pros: Fair like warm
Excellent
10.0
Pros: Parking and access to Stadium
Good
7.0
Pros: Good valet service USD29 per night. Can walk to East 4th st.
Excellent
10.0
Excellent
9.3
Pros: Great location to Progressive Field. Walking distance to everything Beds very comfortable
Good
6.3
Pros: I mainly took this hotel for the location it was in relation to where I had to be that evening.
Excellent
9.0
Pros: Closeness to Progressive field, restaurants, casino, etc. Staff was very friendly and accommodating.
Excellent
9.3
Pros: Great price, great location. Lots of eateries near by.
Excellent
9.5
Pros: not applicable
Excellent
8.3
Pros: Large, spacious rooms with a great location to downtown amenities
Okay
5.0
Pros: Good location
Good
6.8
Pros: Bed was great. Valet service helpful.
Good
6.3
Pros: The location was perfect for our use and the staff was very helpful.
Details
Reviews
Overall 8.3 Excellent
Based on 1,362 reviews
Cleanliness
8.3
Comfort
8.2
Location
9.0
Services
7.8
Staff
8.6
Value for money
7.7
7.5 Good
Pros: Fair like warm
Cons: Very difficult to make reservations. Wanted to speak to a staff member on location. Kept getting someone calling me .r John constantly
10.0 Excellent
Pros: Parking and access to Stadium
Cons: Nothing wrong
7.0 Good
Pros: Good valet service USD29 per night. Can walk to East 4th st.
Cons:
10.0 Excellent
Pros:
Cons: Great location
9.3 Excellent
Pros: Great location to Progressive Field. Walking distance to everything Beds very comfortable
Cons: Would be nice if the rooms had a mini fridge otherwise it’s very nice
6.3 Good
Pros: I mainly took this hotel for the location it was in relation to where I had to be that evening.
Cons: They claim there was a green space for pets to do their business down the block but there was no green space available for my service dog. The doors to the rooms do not properly fit, there is a quarter inch gap all the way around the door and a lot of light came in and noise.
9.0 Excellent
Pros: Closeness to Progressive field, restaurants, casino, etc. Staff was very friendly and accommodating.
Cons: Room could use some renovation. Bath tub lining was chipping away in several large places.
9.3 Excellent
Pros: Great price, great location. Lots of eateries near by.
Cons:
9.5 Excellent
Pros: not applicable
Cons: Bathroom sink needs adjustment
8.3 Excellent
Pros: Large, spacious rooms with a great location to downtown amenities
Cons: The rooms only had lamps for lighting which isn’t terrible but just strange.
5.0 Okay
Pros: Good location
Cons: Overpriced - no fridge in the room, no pool, older style rooms, and the front desk worker was somewhat rude (interrupting her co-workers when I was asking them questions. She just kept answering for everyone from 10 feet away).
6.8 Good
Pros: Bed was great. Valet service helpful.
Cons: No refrigerator. No fan in bathroom. Staff didn’t know area; unable to give accurate directions and information.
6.3 Good
Pros: The location was perfect for our use and the staff was very helpful.
Cons: The room could have used a better cleaning. There were cobwebs in the corners and on the curtains.
With a stay at Hotel Cleveland Gateway, you'll be centrally located in Cleveland, just a 3-minute walk from Rocket Mortgage FieldHouse and 7 minutes by foot from Progressive Field. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Cleveland? This hotel has facilities measuring 5366 square feet (499 square meters), including conference space.
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Overall 8.3 Excellent
Based on 1,337 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Excellent
8.8
Pros: Rooms were nice
Excellent
9.3
Pros: Pam, who was working at the front desk, was absolutely fantastic in answering all of our questions about valet, local food/shops, etc. She's great!
Poor
1.0
Pros: the location
Okay
5.5
Pros: Fan on bathroom light was loud and couldn’t see in area at night without it on
Good
7.5
Pros: Good view
Excellent
10.0
Pros: location was perfect
Excellent
9.5
Pros: Location to “the flats”. Short walk to rock and roll hall of fame , the flats, football stadium.
Mediocre
3.0
Pros: Nothing it is extremely dirty
Good
7.0
Pros: The location was convenient. Room was adequate with everything we needed.
Excellent
10.0
Pros: Great hotel and location
Excellent
10.0
Pros: Location was great!! Comfy beds.
Excellent
9.5
Pros: The hotel was very clean, rooms were nice, and the hotel staff were very friendly. We were there to see The Summer Slaughter Tour at the Odeon, and we were close enough to walk to the venue, buy merchandise, and walk it back to the room. There were several overpriced but fine restaurants in the immediate area, including some that were open after the concert ended at 11:30pm.
Details
Reviews
Overall 8.3 Excellent
Based on 1,337 reviews
Wellness
9.2
Vibe
8.6
Location
8.4
Service
8.1
Room
7.2
Value
5.0
Comfort
4.6
Breakfast
2.8
Location
8.4
Service
8.2
Vibe
8.0
Room
6.6
Value
4.6
Comfort
4.3
Room
6.6
Location
8.5
Room
6.6
8.8 Excellent
Pros: Rooms were nice
Cons: No room service
9.3 Excellent
Pros: Pam, who was working at the front desk, was absolutely fantastic in answering all of our questions about valet, local food/shops, etc. She's great!
Cons: We were traveling with an infant and didn't realize that the nightlife scene was so close and loud. Even on a Sunday night, we could hear the music/party going on, which made our early wakeup a hassle.
1.0 Poor
Pros: the location
Cons: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST
5.5 Okay
Pros: Fan on bathroom light was loud and couldn’t see in area at night without it on
Cons: Thermostat did not regulate properly
7.5 Good
Pros: Good view
Cons: Cleanliness
10.0 Excellent
Pros: location was perfect
Cons: shower leaked on the bathroom floor
9.5 Excellent
Pros: Location to “the flats”. Short walk to rock and roll hall of fame , the flats, football stadium.
Cons:
3.0 Mediocre
Pros: Nothing it is extremely dirty
Cons: I’ve stayed at many hotels. I picked this one because it was supposed to be the best. It is extremely dirty. Mold/carpet is nasty/sinks clogged/everything is broken.
7.0 Good
Pros: The location was convenient. Room was adequate with everything we needed.
Cons: The bed is hard! The noise level from loud music kept us awake late at night (even on the quiet side of hotel). No ledge in shower for leg shaving - all hotels miss the mark on this. Drinks from 24 hr store were pricey( $6 Gatorade and $5 water)
10.0 Excellent
Pros: Great hotel and location
Cons: Parking was expensive
10.0 Excellent
Pros: Location was great!! Comfy beds.
Cons:
9.5 Excellent
Pros: The hotel was very clean, rooms were nice, and the hotel staff were very friendly. We were there to see The Summer Slaughter Tour at the Odeon, and we were close enough to walk to the venue, buy merchandise, and walk it back to the room. There were several overpriced but fine restaurants in the immediate area, including some that were open after the concert ended at 11:30pm.
Cons: The bathroom door stuck and was loud. Parking was expensive, with options at $24 or $26 (valet). The hotel restaurant was expensive even by hotel standards, so we decided to eat elsewhere.
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
Overall 8.2 Excellent
Based on 2,198 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Very friendly and courteous staff. Very clean rooms. Quiet.
Excellent
9.5
Pros: Location was great and the room was clean.
Excellent
9.0
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Excellent
8.0
Pros: I felt the meals were very good especially dinner upon arriving Friday night. We could tell the staff was getting ready to leave for the night, however they did not close until 10 pm. We were seated waited on and received our meals. The food was very good and we really appreciate the effort from the staff.
Excellent
8.3
Excellent
8.3
Pros: Location and everyone was very nice.
Good
7.5
Okay
5.5
Pros: Breakfast, air conditioning
Excellent
8.3
Pros: The breakfast was excellent,the shining star was the shuttle service,both drivers were outgoing,great attitudes,knowledge of area attractions,Jane Baker is a star employee,sorry,cant remember the morning drivers name,he was also great.Was not pleased to find an 18 dollar per day parking fee..not informed of the fee when I arrived or I would have parkied off property..
Good
7.5
Pros: Closeness to a lot of entertainment
Excellent
10.0
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Mediocre
3.0
Pros: It was close off the highway and close to the event we were attending.
Details
Reviews
Overall 8.2 Excellent
Based on 2,198 reviews
Service
8.6
Location
8.3
Breakfast
6.3
Room
6.2
WiFi
5.4
Value
4.7
Comfort
4.0
Service
8.7
Location
8.4
Breakfast
7.0
Value
5.3
Room
4.8
Vibe
4.4
Comfort
3.5
Service
8.5
Location
8.1
Breakfast
6.1
Room
5.7
Vibe
4.8
Value
4.3
Comfort
3.3
Service
8.7
Location
8.5
10.0 Excellent
Pros: Very friendly and courteous staff. Very clean rooms. Quiet.
Cons: Did not care for the elevators being just inside the front entrance that could not be seen adequately from the reception. They did have Security personnel at night though, so that was good.
9.5 Excellent
Pros: Location was great and the room was clean.
Cons: Didn’t like that we had to pay for breakfast and parking. At 200 a night you would think at least one of those two would be included.
9.0 Excellent
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Cons: The parking was too expensive and not much room to park.
8.0 Excellent
Pros: I felt the meals were very good especially dinner upon arriving Friday night. We could tell the staff was getting ready to leave for the night, however they did not close until 10 pm. We were seated waited on and received our meals. The food was very good and we really appreciate the effort from the staff.
Cons: The room a family member stayed in appear to have been vandalize in the past. It was unsettling that repairs had not been made to the room.
8.3 Excellent
Pros:
Cons: Wasn’t aware of $100 extra per room when booking online
8.3 Excellent
Pros: Location and everyone was very nice.
Cons: Rooms are starting to age.
7.5 Good
Pros:
Cons: Fight broke out in room across the hall which was loud and woke us up
5.5 Okay
Pros: Breakfast, air conditioning
Cons: Small room,bed way to firm,price
8.3 Excellent
Pros: The breakfast was excellent,the shining star was the shuttle service,both drivers were outgoing,great attitudes,knowledge of area attractions,Jane Baker is a star employee,sorry,cant remember the morning drivers name,he was also great.Was not pleased to find an 18 dollar per day parking fee..not informed of the fee when I arrived or I would have parkied off property..
Cons:
7.5 Good
Pros: Closeness to a lot of entertainment
Cons: Breakfast wasn’t included
10.0 Excellent
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Cons: No all met expectations
3.0 Mediocre
Pros: It was close off the highway and close to the event we were attending.
Cons: We were placed by the elevator without being asked and had to request a new room. However, the second was on a floor with two rooms of teenagers and louder than the first. If the front desk hadn't been so curt, I would've called to have another one.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Overall 8.2 Excellent
Based on 1,888 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.5
Pros: Rooms where clean and the staff was friendly
Good
6.8
Pros: Check in service was impeccable, amazing front desk staff.
Excellent
10.0
Pros: Staff and room service were very courteous
Excellent
10.0
Pros: You only booked us three when you were supposed to book us four. We had to re-book at the hotel and pay a higher price. I will not use booking.com again...
Excellent
10.0
Okay
5.0
Pros: Downtown
Excellent
8.0
Pros: Good breakfast - both in the Lounge & the main restaurant. Great to see they were taking name in Lounge to confirm that you were entitled to use it.
Excellent
9.3
Pros: It was easy to find an access loved the location staff was great that restaurant service could be improved the mattresses could be replaced very disappointing paid extra to have a lake view in the windows were feel that you couldn't take pictures. Would stay there again
Excellent
10.0
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Okay
5.0
Pros: Location and bartender.........
Details
Reviews
Overall 8.2 Excellent
Based on 1,888 reviews
Service
8.9
Location
8.9
Breakfast
6.8
Room
6.6
Amenities
6.3
Cleanliness
6.3
Vibe
5.7
Wellness
5.1
WiFi
4.5
Location
8.8
Service
8.7
Food
5.9
Amenities
5.6
Cleanliness
5.5
Room
5.5
Comfort
5.3
Location
9.0
Service
8.8
Food
6.3
Room
6.2
Service
8.5
9.5 Excellent
Pros: Rooms where clean and the staff was friendly
Cons: Nothing
6.8 Good
Pros: Check in service was impeccable, amazing front desk staff.
Cons: Late night desk staff was rude, selection of snacks very small and disorganized.
10.0 Excellent
Pros: Staff and room service were very courteous
Cons:
10.0 Excellent
Pros: You only booked us three when you were supposed to book us four. We had to re-book at the hotel and pay a higher price. I will not use booking.com again...
Cons: Hotel was great
10.0 Excellent
Pros:
Cons: I have one suggestion. Please place a magnifying mirror in the bathroom it could be mounted in the wall on an flexible arm for visually challenged people. I’ve seen them in other hotels. Thank you for listening.
5.0 Okay
Pros: Downtown
Cons: The hotel rooom had mold an the ceiling the night girl was very rude I got sick from the mold
8.0 Excellent
Pros: Good breakfast - both in the Lounge & the main restaurant. Great to see they were taking name in Lounge to confirm that you were entitled to use it.
Cons: Should have confirmed names of Lounge users in the evening as there seemed to be many more people than at breakfast times. This would ensure that friends of, or people not entitled to use the Lounge weren't taking advantage.
9.3 Excellent
Pros: It was easy to find an access loved the location staff was great that restaurant service could be improved the mattresses could be replaced very disappointing paid extra to have a lake view in the windows were feel that you couldn't take pictures. Would stay there again
Cons: The service in the bar fresh food was bad we waited way too long to get our order to get our food to get our bill. The coffee shop seem to close way too early. The mattress was way too soft like it was old
10.0 Excellent
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Cons:
8.0 Excellent
Pros: Location
Cons: Some of the staff were not pleasant
10.0 Excellent
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Cons: No.
5.0 Okay
Pros: Location and bartender.........
Cons: Shuttle service was a disaster :( Bobby was absolutely wonderful!! He took us where we wanted to go and gave us the hotel card with the number to call when we wanted to be picked up however no one answered the phone each of the five times we tried to call. We even tried the extension saying to make a reservation and no one ever picked up. We had to walk the two miles back in the dark not knowing where we were going. A police officer tried to help us and made sure we had the right number (which we did). He could not get through to anyone either. He gave us directions and we finally made it back drenched in sweat and tired. When walked in to make the staff aware of what happened, we found other people in there complaining to the staff that they just had to walk back from wherever they were downtown as well. They did not really seem to care... they gave us a bottle of water. Then a woman came in complaining that she had been trying to call for the shuttle and no one answered and she had to walk back alone. Again, the staff did not seem to care.............. We will return to Cleveland but we will NOT be staying at Doubletree :(
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Overall 7.9 Good
Based on 2,021 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Remodeling of the build really makes the place look great
Good
7.0
Pros: Check in and out were great. Size of the room was excellent
Excellent
9.0
Pros: Location was great. Hotel employee at the front desk was terrific. The housekeeping staff were wonderful. Loved the breakfast buffet. Staff there was very good.
Excellent
8.8
Pros: Location
Excellent
9.0
Pros: Close to everything and an old classy hotel.
Okay
4.3
Pros: I was supposed to get a room with 2 queen beds and i got a small room with 1 queen bed. The toilet didn't flush properly. There were cracks in the tile in the bathroom. All I heard was from your staff, " You know we have 3 weddings this weekend. " Like how does that affect me. Will NEVER return. Refund would be appreciated
Poor
1.0
Good
6.3
Pros: Location
Excellent
10.0
Pros: Great room in a classic setting. Convenient to Progressive Field and local bars and restaurants.
Excellent
9.0
Pros: The location was awesome. You have nearby options for late night food. Your next to tower city and the casino.
Excellent
10.0
Pros: The location is excellent. The hotel itself is very interesting having a history dating back to the early 1900's. There's a bit of wear and tear but for the most part it is well preserved.
Good
6.0
Pros: It was close to everything we wanted to do
Details
Reviews
Overall 7.9 Good
Based on 2,021 reviews
Service
8.3
Location
8.3
Breakfast
7.1
Room
5.5
Comfort
5.1
Cleanliness
4.9
Value
4.6
WiFi
4.4
Wellness
3.8
Pool
2.7
Service
8.5
Location
8.4
Vibe
6.4
Comfort
5.4
Room
5.3
Cleanliness
4.8
Value
4.6
Service
8.4
Location
7.7
Vibe
6.2
Amenities
6.2
Comfort
4.6
Cleanliness
4.5
Room
4.5
Value
3.8
Service
8.3
Location
7.3
Comfort
4.6
Room
4.5
10.0 Excellent
Pros: Remodeling of the build really makes the place look great
Cons: No
7.0 Good
Pros: Check in and out were great. Size of the room was excellent
Cons: The rooms were not very clean and needed some tlc ie paint wallpaper furniture all needed some help.
9.0 Excellent
Pros: Location was great. Hotel employee at the front desk was terrific. The housekeeping staff were wonderful. Loved the breakfast buffet. Staff there was very good.
Cons: Did not like the connection between the hotel and the parking garage. The escalator was broken. Hard to navigate with luggage.
8.8 Excellent
Pros: Location
Cons: Trashy front sidewalk.
9.0 Excellent
Pros: Close to everything and an old classy hotel.
Cons:
4.3 Okay
Pros: I was supposed to get a room with 2 queen beds and i got a small room with 1 queen bed. The toilet didn't flush properly. There were cracks in the tile in the bathroom. All I heard was from your staff, " You know we have 3 weddings this weekend. " Like how does that affect me. Will NEVER return. Refund would be appreciated
Cons: Everything
1.0 Poor
Pros:
Cons: Parking $32 I could park across street for 10
6.3 Good
Pros: Location
Cons: The room was not as expected. A little beat up for the price, very small and iron didn't work.
10.0 Excellent
Pros: Great room in a classic setting. Convenient to Progressive Field and local bars and restaurants.
Cons:
9.0 Excellent
Pros: The location was awesome. You have nearby options for late night food. Your next to tower city and the casino.
Cons: Theres no way you should have to pay for wifi in your room. I'm 6'4 1/2 so theres not a lot of room when you take a shower.
10.0 Excellent
Pros: The location is excellent. The hotel itself is very interesting having a history dating back to the early 1900's. There's a bit of wear and tear but for the most part it is well preserved.
Cons: No.
6.0 Good
Pros: It was close to everything we wanted to do
Cons: Super small room, no coffee pot in room, very few outlets in the room, alarm clock did not light up
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.7 Good
Based on 1,287 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2.5
Pros: I did not like anything.
Okay
5.5
Good
7.5
Pros: The hotel was easy to locate. The breakfast that is offered was very good.
Excellent
10.0
Pros: very nice rooms, easy parking in garage. enjoyed our stay
Good
7.5
Pros: Beds comfortable
Excellent
8.8
Pros: room was clean and comfortable. Breakfast was good
Poor
1.0
Pros: Breakfast
Poor
1.0
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Excellent
10.0
Pros: Friendly staff. The breakfast was fast and nutritious. Kind desk lady stores my bag while my sister kept me waiting.
Excellent
8.8
Pros: Nice room nice staff.
Okay
5.5
Good
6.3
Pros: Cheap and Easy parking.
Details
Reviews
Overall 7.7 Good
Based on 1,287 reviews
Location
8.3
Service
7.9
Breakfast
7.9
Room
6.5
Wellness
0.0
Location
8.7
Breakfast
8.0
Service
7.9
Room
6.2
Location
8.5
Service
7.9
Breakfast
7.7
Room
5.5
Comfort
4.8
Amenities
4.0
2.5 Mediocre
Pros: I did not like anything.
Cons: The building was very old. The furniture smells awful. The towels smell disgusting. The breakfast was bad and the waffle mixture looked old and smelled. I have been to many Comfort Inns but this is the worst one I have ever went to!
5.5 Okay
Pros:
Cons: The room was extremely small. The toilet sink like an afterthought in the bathroom
7.5 Good
Pros: The hotel was easy to locate. The breakfast that is offered was very good.
Cons: The parking lot is a shared area and the surface was very bumpy.
10.0 Excellent
Pros: very nice rooms, easy parking in garage. enjoyed our stay
Cons: n/a
7.5 Good
Pros: Beds comfortable
Cons: Breakfast could be served up to 10am. That’d be a great plus.
8.8 Excellent
Pros: room was clean and comfortable. Breakfast was good
Cons: The parking situation is a little bit clunky
1.0 Poor
Pros: Breakfast
Cons: The staff was rude and rushed at check in. The facility was aging and felt dirty and we were charged for parking.
1.0 Poor
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Cons:
10.0 Excellent
Pros: Friendly staff. The breakfast was fast and nutritious. Kind desk lady stores my bag while my sister kept me waiting.
Cons: All excellent!
8.8 Excellent
Pros: Nice room nice staff.
Cons: Parking, and where you pull up to check in could be larger.
5.5 Okay
Pros:
Cons: The towel in my room was dirty and had stains on it. The house keeping lady knocked and then entered the room while we were still in there an hour before check out.
6.3 Good
Pros: Cheap and Easy parking.
Cons:
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Where to stay in Cleveland?
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