Overview

Hilton Garden Inn Cleveland Downtown

1100 Carnegie Avenue, Cleveland, OH 44115, United States
+1 216 658 6400

RM 477+

Overall guest ratings

8.0/10 Good
Based on 1,257 reviews

Review highlights

  • 9.0
  • 8.6
  • 8.3
  • 5.4

Good to know

  • Good shuttle service
  • Friendly service

Nearby

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    About

    The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Gift shop
    • Laundry facilities
    • Express check out
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,257 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.0 "90% were happy with the shuttle service."
      8.6 "86% thought the service was very professional."
      9.6 "96% found the restaurant service to be one of the best."
      7.5 "75% were happy with the room service."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.3 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Average value."
      5.0 "The price was ok for 50%."
    • 5.4 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.0 "Beds were acceptable for 50%."
    • 5.1 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 4.3 "Internet is poor."
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    Overall rating

    8.0 Good
    Based on 628 reviews
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.0 "90% were happy with the shuttle service."
    • 7.6 "Good location."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
    • 5.0 "Average value."

    Overall rating

    8.0 Good
    Based on 515 reviews
    • 8.9 "Very nice wellness & sports facilities."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      8.9 "89% were happy with the shuttle service."
    • 8.1 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 4.9 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
    • 4.8 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
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    Overall rating

    7.5 Good
    Based on 75 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 6.5 "Average amenities."
    • 4.8 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
    • 4.6 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."

    Overall rating

    8.1 Excellent
    Based on 37 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.5 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 5.8 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good shuttle service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    great location
    charge for parking
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    close to the ballpark
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    staff was great
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    short cab ride
    hilton garden
    roll hall
    shuttle service
    extra charge for parking
    free shuttle downtown
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