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Renaissance Cleveland Hotel

24 Public Square, Cleveland, OH 44113, United States
+1 216 696 5600

RM 694+

Overall guest ratings

8.0/10 Good
Based on 1,403 reviews

Review highlights

  • 8.4
  • 8.1
  • 5.0
  • 4.6

Nearby

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Bar/Lounge
    • Express check out
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,403 reviews
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      8.9 "89% found the restaurant service to be one of the best."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.0 "Average comfort."
      3.8 "62% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      3.1 "69% criticized the small bathroom."
    • 4.6 "Rooms are not good."
      3.8 "62% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      4.6 "54% were unhappy with the view."
      0.1 "99% were disappointed with the minibar."
      2.7 "73% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
      3.1 "69% criticized the small bathroom."
      0.6 "94% were unsatisfied with the kitchenette."
    • 4.4 "Pool is below average."
    • 3.6 "Value below average."
      2.0 "80% thought it was overpriced."
      4.8 "52% said the breakfast was too expensive."
    • 3.0 "Disappointing wellness & sports facilities."
      2.9 "71% didn't like the fitness area."
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    Overall rating

    8.1 Excellent
    Based on 1,052 reviews
    • 7.8 "Good location."
      8.4 "84% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.9 "Vibe was decent."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 4.3 "Pool is below average."
    • 4.2 "Not very comfortable."
      3.3 "67% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
    • 3.7 "Rooms are not good."
      3.3 "67% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.0 "For 90%, the rooms looked old."
      0.1 "99% were disappointed with the minibar."
      4.2 "58% were unhappy with the view."
      2.8 "72% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
      0.4 "96% were unsatisfied with the kitchenette."
    • 3.5 "Value below average."
      1.7 "83% thought it was overpriced."
    • 1.6 "Disappointing internet connection."
      1.7 "83% thought it was overpriced."
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    Overall rating

    8.0 Good
    Based on 210 reviews
    • 8.4 "Location is great."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Vibe was decent."
    • 4.8 "Not very comfortable."
      3.9 "61% said rooms were small."
    • 4.4 "Rooms are not good."
      3.9 "61% said rooms were small."
    • 3.4 "Value below average."
      1.9 "81% thought it was overpriced."
    • 1.7 "Disappointing internet connection."
      1.9 "81% thought it was overpriced."
    View all review categories

    Overall rating

    7.6 Good
    Based on 70 reviews
    • 8.6 "Location is great."
    • 7.9 "Good service."
    • 5.8 "Vibe was decent."
    • 5.7 "Average cleanliness."
    • 4.9 "Not very comfortable."
      3.6 "64% said rooms were small."
    • 4.3 "Rooms are not good."
      3.6 "64% said rooms were small."
    • 3.3 "Value below average."
    View all review categories

    Overall rating

    7.6 Good
    Based on 70 reviews
    • 8.7 "Location is great."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.4 "Vibe was decent."
    • 5.3 "Average comfort."
    • 4.5 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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