Overview

The Westin Cleveland Downtown
Top Luxury Hotel

777 Saint Clair Avenue NE, Cleveland, OH 44114, United States
+1 216 771 7700

RM 690+

Overall guest ratings

8.7/10 Excellent
Based on 1,107 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.6
  • 5.1

Good to know

  • Clean rooms
  • Friendly service
  • Great view

Nearby

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    About

    Bringing new energy to the financial district, The Westin Cleveland Downtown is steps from the Public Auditorium and the Global Center for Heath Innovations. Within blocks are the Rock & Roll Hall of Fame & Museum and professional sports venues. Our 3,000-square-foot WestinWORKOUT® Fitness Studio boasts the latest cardio and strength-training equipment. Eat well at Urban Farmer, a farm-to-table steakhouse, or host a productive meeting in one of our 20 event rooms totaling 20,000 square feet. Designed to be environmentally friendly, our hotel comprises 484 upscale guest rooms, including 39 suites, that provide stunning views of Lake Erie and the vibrant cityscape. Discover renewal with the Heavenly® Bed and signature bath amenities.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cribs available
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,107 reviews
    • 9.2 "Awesome vibe."
      9.1 "91% thought, the hotel was modern."
      9.1 "91% enjoyed the friendly atmosphere."
      9.1 "91% enjoyed the lobby entrance."
      10.0 "100% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Nice rooms."
      7.6 "76% said rooms were clean."
      9.7 "97% thought the view was good."
      8.2 "82% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
      7.5 "75% enjoyed the shower."
      8.1 "81% appreciated the modern rooms."
      7.8 "78% were happy with the tv."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Average value."
      5.0 "50% thought it was adequately priced."
    • 4.4 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    valet parking
    beautiful room
    friendly staff
    beautiful view
    excellent service
    distance from all major
    creamer in the room
    nice bar restaurant
    clean and modern
    unable to check
    park your car
    great location
    downtown cleveland
    hall of fame
    great views
    valet staff
    mandatory valet
    extremely kind
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