Overview

The Westin Cleveland Downtown
Best Reception

777 Saint Clair Avenue Northeast, Cleveland, OH 44114, United States
+1 216 771 7700

RM 558+

Overall guest ratings

8.8/10 Excellent
Based on 1,126 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.9
  • 4.9

Good to know

  • Clean rooms
  • Professional service
  • Friendly service

Nearby

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    About

    Bringing new energy to the financial district, The Westin Cleveland Downtown is steps from the Public Auditorium and the Global Center for Heath Innovations. Within blocks are the Rock & Roll Hall of Fame & Museum and professional sports venues. Our 3,000-square-foot WestinWORKOUT® Fitness Studio boasts the latest cardio and strength-training equipment. Eat well at Urban Farmer, a farm-to-table steakhouse, or host a productive meeting in one of our 20 event rooms totaling 20,000 square feet. Designed to be environmentally friendly, our hotel comprises 484 upscale guest rooms, including 39 suites, that provide stunning views of Lake Erie and the vibrant cityscape. Discover renewal with the Heavenly® Bed and signature bath amenities.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cribs available
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 1,126 reviews
    • 9.2 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.1 "Awesome vibe."
      8.8 "88% thought, the hotel was modern."
      10.0 "100% said it was a stylish hotel."
      9.1 "91% enjoyed the friendly atmosphere."
      8.8 "88% enjoyed the lobby entrance."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Nice rooms."
      7.4 "74% said rooms were clean."
      8.3 "83% said the beds were comfortable."
      9.8 "98% thought the view was good."
      9.2 "92% thought rooms were spacious."
      7.8 "78% enjoyed the shower."
      8.4 "84% appreciated the modern rooms."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.1 "Value below average."
      0.9 "The price was too high for 91%."
      3.8 "62% said the breakfast was too expensive."
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    Overall rating

    9.0 Excellent
    Based on 551 reviews
    • 8.7 "Great service."
    • 8.3 "Location is great."
    • 7.7 "Tasty food."
    • 7.3 "Nice rooms."
    • 3.7 "Value below average."

    Overall rating

    8.8 Excellent
    Based on 574 reviews
    • 8.9 "Great service."
    • 8.3 "Location is great."
    • 7.7 "Nice rooms."
    • 7.7 "Tasty food."
    • 7.7 "Good cleanliness."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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