Charlotte hotels in University City

Check out was really easy I found a coco roach inside my room and if you thought they would do something about it you're wrong. They wrote the issue down till maintenance takes care of it.

The hotel must be going through renovations. There was a lot of plastic all over the place. The room I had on the first floor was not well lit. Then when I got someone to come in and add light bulbs to the bedroom lamps, they blew the whole rooms power out. So I had to move to a room on the second floor. Not a good experience at all.

Staff Dirty hotel

Room was clean, location was good, the housekeeping staff were courteous and friendly There wasn't any water available to drink, nor beverage vending machines, The late night/early staff were not very courteous

The receptionist Ms. B was a ball of personality and exceptionally helpful to us. I want her to be commended on a job well done. She has a very apparent sense of pride in the job she does and we loved talking to her. The rooms are tiny! I hate when hotels say queen beds when they mean full beds...there is a difference. There was a very disgusting sewage problem on our floor and there was remnants of the sad attempt to clean it up in the hall away outside of the cleaning office. It was obvious the cleaning crew was gone for the day and no one was coming back to finish the job.

The room was clean, had a kitchen and a comfortable bed. Check in desk isn't even labeled as such so a bit confusing to find. Free breakfast is a disaster. So crowded we couldn't even utilize it.. Only serve from 6-9. No private seating.

Check in/out was fast and easy. The room was clean. The shower (which had a clear door) was positioned directly in front of the toilet. The elevator stopped working and the toilet did not flush well.