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8.6
Location
North Charlotte
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Details
Map
Reviews
Overall
8.6 Excellent
Based on 906 reviews
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All reviews 8.6
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Couples 8.6
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Families 8.7
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Business 7.7
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Solo 8.7
8.9
8.8
8.5
8.5
6.2
6.2
9.1
9.0
8.4
7.4
7.3
6.9
8.9
8.8
8.4
6.1
5.7
5.4
8.9
6.8
6.5
6.2
5.9
6.6
6.0
data provided by TrustYou
"Comfortable beds"
"Clean hotel facilities"
"Friendly service"
Recent reviews
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Good
6.8-Poolside filthy, s mych chlorine in water my eyes burned. Tub in room was dirty. HUGE light outside my window, very tough to sleep.
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Excellent
10.0+I liked everything about the hotel. The room was nice and spacious. Bed was absolutely amazing. Very comfortable. Recommend others to chose this hotel. Not far from the city at all. About a 5 or 10 minute drive.-Nothing
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Good
7.1+Free breakfast was great. Very friendly staff.we-We got a "king suite." Definitely didnt feel like one. Felt much smaller than the pictures. Very hard to get around the room especially with the pullout couch out.
Details
Map
Reviews
Overall
8.2 Excellent
Based on 315 reviews
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All reviews 8.2
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Couples 7.8
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Families 8.1
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Business
-
Solo
9.5
9.1
6.5
5.6
5.5
5.5
9.6
9.3
6.5
5.6
5.2
4.9
9.0
6.3
5.4
5.1
2.5
data provided by TrustYou
"Pleasant entrance area"
"Friendly service"
"Great shopping"
Top positive review
Top critical review
Excellent 10.0
I loved this hotel. The staff was friendly. The room was very clean and the food was excellent. I highly recommend this hotel and whenever I have business in Charlotte NC, I will definitely be staying here!
Good 6.2
Conveniently located near the mall, restaurants, movie theater and major interstate. The room had a stale odor upon entering the room. The carpet in the hallway was dirty.
Recent reviews
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Excellent
10.0+I loved this hotel. The staff was friendly. The room was very clean and the food was excellent. I highly recommend this hotel and whenever I have business in Charlotte NC, I will definitely be staying here!
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OK
4.0-The walls are very thin. Person in the room next door decided to turn on the news at 5:30am. It was if the tv was in our room. Checkout was at 11:00 but maid service came at 9:30 to clean our room. Not a restful experience
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Excellent
8.2+As usual the staff is friendly and prompt. Love it when housekeepers greet guests and these guys always do. Rooms are clean and any problems usually tended to quickly.I love this hotel and have been coming here for over five years. It's a race or just for a casual weekend away.-Apparently there was a glitch when I checked in with the computer system. Which meant at 1:30 in the morning someone is trying to get into my room. The night manager did call to check on me. But he also seemed a little bit busy. So then asked if he could call back. To which I said "no". It was all taken care of and we talked in the morning. I am currently awaiting resolution from the general manager. I feel confident that this hotel will make me happy again.
8.6
Location
North Charlotte
RM 444+
Details
Map
Reviews
Overall
8.6 Excellent
Based on 228 reviews
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All reviews 8.6
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Couples 8.6
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Families 8.6
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Business
-
Solo
10.0
9.5
9.1
8.2
7.1
6.7
9.1
8.1
6.8
6.5
5.6
9.6
8.7
8.2
6.9
6.8
5.7
data provided by TrustYou
"Comfortable beds"
"Good accessibility by car"
"Great shopping"
Details
Map
Reviews
Overall
6.4 Good
Based on 1,172 reviews
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All reviews 6.4
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Couples 6.2
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Families 6.3
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Business 5.1
-
Solo 7.1
8.0
7.9
7.8
7.6
3.6
3.5
8.3
8.1
7.7
3.5
3.2
3.0
7.8
7.4
3.9
3.9
3.4
3.2
8.4
7.8
3.6
3.6
3.4
3.3
8.5
8.0
7.5
4.0
3.9
3.6
data provided by TrustYou
"Great reception"
Top positive review
Top critical review
Excellent 8.0
The staff
OK 4.5
the price was reasonable and location was right off I-85 bathroom was banged up - stucco ceiling and walls falling apart shower barely worked beds are shot unidentifiable aroma in the main hallway I would not recommend bringing a family here
Recent reviews
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Excellent
8.0+The staff
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OK
4.8+The staff was nice.-The smell was horrible. There was honestly no difference in the smoking and non smoking rooms because the building smelled horrendous. The rooms looked as if house keeping had cleaned the rooms but many of the fixtures were dirty. WE DID NOT EVEN USE THE BATHROOM. IT WAS HORRIBLE.
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OK
4.5+The price was good-The room was dirty
7.3
Location
North Charlotte
RM 268+
Details
Map
Reviews
Overall
7.3 Good
Based on 1,085 reviews
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All reviews 7.3
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Couples 7.3
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Families 7.2
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Business 7.4
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Solo 7.4
8.0
8.0
7.4
5.9
5.4
5.9
8.6
8.2
7.8
5.9
5.8
5.4
8.1
8.0
5.4
5.2
5.2
4.7
8.1
7.7
5.6
5.3
4.8
4.4
8.4
8.0
7.8
5.5
5.1
5.0
data provided by TrustYou
"Friendly service"
"Good accessibility by car"
Top positive review
Top critical review
Excellent 8.8
The room was clean and the bed was comfortable. The location provides easy access to the interstate, restaurants and gas stations. Th towels were rough (even by hotel standards) and the toilet paper was rough and oddly located.
Mediocre 2.0
Absolutely nothing. We booked a double room and only got a single. The room was dirty and had a weird smell. The staff was very rude and very unhelpful. The management staff does not care about the customers at all. I would not recommend this hotel to anybody.
Recent reviews
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Excellent
8.8+The room was clean and the bed was comfortable. The location provides easy access to the interstate, restaurants and gas stations.-Th towels were rough (even by hotel standards) and the toilet paper was rough and oddly located.
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Excellent
9.4+I only need a place to sleep on my long drives between Florida and the midwest. This is the perfect place to stop coming back form Florida because it is beyond the heavy rush hour morning commuter traffic of Charlotte as I continue north and west in the morning. The rooms are small in all Microtel's, hence the name, but always clean, comfortable and in good repair. It is a no-frills chain, but that is all a weary traveler really needs. The breakfasts are usually a waste of time to even look at, but if dry cereal and day-old bagles appeal to you...you are in luck here. However, there are always plenty of places nearby to grab some breakfast for the road. Dunkin' Donuts is only about 2 minutes away.
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Excellent
9.7+The room was clean and the staff was friendly. Stayed two nights and I would stay there again and recommend it. The evening clerk on Saturday and Sunday was very nice and helpful.
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Reviews
Overall
5.0 OK
Based on 766 reviews
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All reviews 5.0
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Couples 4.8
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Families 3.9
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Business 4.4
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Solo 5.4
7.4
6.0
6.0
4.3
3.6
3.0
5.9
2.6
1.4
1.0
0.7
7.8
6.1
2.9
1.4
0.9
6.3
2.0
1.2
7.6
6.1
3.1
1.7
1.2
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.0
clean rooms helpful staff maid service good mini fridge microwave coffeepot great place for the money
Mediocre 2.0
I thought it was a good deal, but they werent ready until 5pm and everybody was smoking outside.
Recent reviews
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Mediocre
3.1+Staff person on night duty (Amber) was polite, helpful and good-natured. Morning staff was similarly cheerful, friendly, and professional.-Several lighting fixtures didn't work; coffee maker supplies but no coffee maker; sink stopper wouldn't close, which makes shaving a challenge; tiny, worn bath towels barely large enough to wrap around a 32" waist, and only two per room instead of the standard three; cheap mattress where you could feel the individual mattress coils; bath spigot loose as if about to fall off of the shower wall; shower curtain bar similarly loose; practically everything worn and frayed. Outside of room: cigarette butts litter the stairs, walks, vending areas; breakfast service limited and low quality. Lastly, the place doesn't feel safe. Vending machines have wire security mesh riveted in place over the glass to prevent theft; after hours the staff transact business through a small, dirty window facing the parking area unless they feel safe enough to buzz customers in through the security doors. The place suffers from a lack of management attention, care and commitment to basic plant maintenance and operating procedure. Don't stay here.
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Mediocre
2.8+Nothing-Major upgrades needed in aspect
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Mediocre
2.0+Price appears $1 low to any other place but if you choose this hotel based on this, you won't forgive yourself Good for one night stay. Truck driver's. Don't expect much from here even the basics like decent toilet-Broken toilet Intruder? Uninvited service? Don't know who. Some one did enter into my room in my absence and luckily did nothing. Low standards and you see many people with pick up trucks and lot of junk in it. Free breakfast has just little milk and cereals. Nothing else. The morning staff is rude. They tried to teach me how to make a waffle. No kitchen items, it's just a hotel not extended stay. Bath tub is yuk. Overall I give this place 0.5 out of 5
Details
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Reviews
Overall
6.2 Good
Based on 700 reviews
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All reviews 6.2
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Couples 6.6
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Families 5.1
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Business
-
Solo 6.9
7.2
6.9
6.3
6.9
6.3
3.4
7.5
6.7
3.7
3.6
2.6
6.7
6.1
3.4
2.4
2.2
7.4
6.5
4.7
3.3
2.2
data provided by TrustYou
"Great reception"
Top positive review
Top critical review
Excellent 9.3
The staff was very friendly and the room was very clean. The room needed updating, especially the tv - it was on the fritz but I didn't care- I just needed a safe place to lay my head down and this was perfect.
Good 6.0
Interior hallways. Friendly staff
Recent reviews
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Excellent
9.3+The staff was very friendly and the room was very clean.-The room needed updating, especially the tv - it was on the fritz but I didn't care- I just needed a safe place to lay my head down and this was perfect.
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Good
6.0+Interior hallways. Friendly staff
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OK
5.3+Close to main highway. Also cleanliness.-Felt like I was going to fall threw shower floor. Couldnt talk to most staff due to not being bilingual. Didn't know area to find stores & restaurants.
9.0
Location
North Charlotte
RM 477+
Details
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Reviews
Overall
9.0 Excellent
Based on 205 reviews
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All reviews 9.0
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Couples 8.7
-
Families 8.7
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Business
-
Solo
10.0
8.1
7.0
5.2
5.0
5.2
4.9
10.0
8.1
4.8
3.7
data provided by TrustYou
"Friendly service"
Top positive review
Top critical review
Excellent 9.0
The bed was exceedingly comfortable. When we had concerns*, Hotel employee could not have been more competent and courteous. The young woman at the desk was friendly and helpful. *Remote didn't work. No bedside light on one side. The shower curtain and the side next to the toilet could use a bit of a clean.
Good 6.0
Location Door latch didn't work properly
Recent reviews
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Excellent
10.0
We enjoyed our stay at TownePlace Suites. I arrived early and my room wasn't ready but the staff was excellant in making me feel comfortable while I waited. They were apologetic and it had nothing to do with them. I was early and I knew that. The room was spacious and wonderful. It felt more like a mini appartment than a hotel room. I was very impressed with the room and the service. If I'm ever in Charlotte again this will be the hotel I stay in. No question about that. Friendly service that will do what they can to make your stay wonderful. This is one hotel that you actually get more than you pay for.
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Excellent
8.0+Nice and quiet location.-I wish there were more parking up front and it would have been great if they had parking behind the hotel where you could also enter through the back door but there was not even a back door. You had to walk around to the front door.
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Good
6.0+Location-Door latch didn't work properly
Details
Map
Reviews
Overall
4.1 OK
Based on 489 reviews
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All reviews 4.1
-
Couples 4.7
-
Families 3.7
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Business
-
Solo 4.2
6.2
5.7
6.2
5.7
3.3
3.0
6.7
5.8
3.6
2.3
1.7
1.0
6.1
5.6
3.1
2.7
2.2
1.7
6.0
2.3
0.9
data provided by TrustYou
Recent reviews
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Mediocre
2.0+Huge bugs crawl on you at night. The bathroom smelled like urine because it had not been cleaned. Hair in the bathtub. Not vacuumed carpet. Maids are the laziest ever. She didn't clean the room but took all the used towels and didon't bring new ones back for five hours. I asked the manager if she could clean the room and bring me towels. He said sure whenever he finds her. Needless to say she still didnt clean the room when she appeared hours later. I ended up leaving at 12:30am because a huge bug was crawling on me.-Dirty, smelly, infested with bugs
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OK
4.0-Bit run down. wasn't very clean
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Mediocre
2.0+Absolutely nothing-Everything. The room outdated, disgusting, untidy, and had not been cleaned prior to my arrival. The manager was unfriendly and seemed as though he did not want to refund my money after I decided in 2 minutes after entering the room that I would not stay.
Details
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Reviews
Overall
7.1 Good
Based on 481 reviews
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All reviews 7.1
-
Couples 7.3
-
Families 7.3
-
Business 5.9
-
Solo 6.3
7.8
7.7
7.3
7.1
5.5
5.5
8.0
7.3
7.3
7.1
5.8
5.6
7.8
7.6
6.7
5.2
5.0
8.0
6.7
5.5
data provided by TrustYou
"Clean hotel facilities"
"Clean rooms"
"Friendly service"
Top positive review
Top critical review
Excellent 9.7
The breakfast. The hotel itself. No smoking The night staff man
OK 4.6
room and amenities were not in good repair
Recent reviews
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Good
7.0+It was clean and Fridge with freezer in room was nice . Easy access to 77. I felt safe in the parking lot and there where some food choices close by.-The part of town wasn't the greatest not terrible but not the greatest either . I would stay more to the south part of town next time near Carowinds . We found better rates in that area too.The pool was small and like a fish bowl.When the hotel was full on Saturday it took 20 minutes to get hot water in the shower and when it wasnt full on Sunday it took 10 minutes still.
-
OK
4.6-room and amenities were not in good repair
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Excellent
9.7+The breakfast. The hotel itself. No smoking-The night staff man
Details
Map
Reviews
Overall
6.8 Good
Based on 171 reviews
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All reviews 6.8
-
Couples 8.0
-
Families
-
Business
-
Solo
8.1
6.6
6.6
4.8
2.0
0.8
4.9
data provided by TrustYou
"Great reception"
"Friendly service"
Details
Map
Details
Map
Reviews
Top positive review
Top critical review
Excellent 9.0
Service desk person was great. Very helpful.the room was clean and very decent considering the lower rates. Overall I rate the place a high 9+
Mediocre 2.0
Service desk person was great. Very helpful.the room was clean and very decent considering the lower rates. Overall I rate the place a high 9+
Recent reviews
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Excellent
9.0+Service desk person was great. Very helpful.the room was clean and very decent considering the lower rates. Overall I rate the place a high 9+
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Mediocre
2.0
They would not give me a room on the first floor. The staff member who helped me was rued. The bbreakfast was very poor, and the guy kept locking the door to the breakfast room.
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Mediocre
2.0
You know you've made a mistake in choosing a hotel when you go to check in and you are directed by a handwritten sign to the 'night window'. Problems 1. Very old and outdated , see pictures 2. Not in the university place area 3. Unsafe area Pros 1. Large room 2. Refrigerator 3. Free WiFi Just not worth the risk and inconvenience.
Details
Map
Reviews
Overall
5.8 OK
Based on 480 reviews
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All reviews 5.8
-
Couples 5.1
-
Families 4.5
-
Business
-
Solo 5.4
5.8
5.2
5.1
5.8
5.2
5.0
5.2
5.0
3.0
2.6
2.6
4.9
4.7
4.5
2.7
2.5
5.5
4.9
3.2
3.0
data provided by TrustYou
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