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The convenience. The staff were helpful when required to be. The charges were reasonable. I had two meals that caused me concern. One was a late night room service (fettuchini/meat balls - this was all that was available) it was almost cold. The other was in the restaurant - chicken kiev - which was served without any camambert/garlic stuffing and turned up as just a breast which was dry and tasteless as were the "mediterranean vegetables" . the table server told me it was because the 'master chef' was not on duty - this ought not to make any difference - if a dish is on the menu then it should be served correctly. Also,i thought the restaurant could have been heated as ,to me, it felt decidedly chilly.
Location, price, clean, good bed Room service. Evening service cold, breakfast, luke warm. Service to our room spoilt our stay!!!!!!!!
Proximity to Southbank Parklands and the restaurants on Little Stanley Street was good. Room was very outdated with no view. Stated on booking that it was my husband's birthday treat and there was no acknowledgement of this. Service was non existant. I regret booking a hotel on price. There was a function on in the restaurant so there was no parking available.
Close to the Gabba Breakfast was poor! Run out twice and had to wait 20 minutes for the next lot to be cooked.
Fair appearance and clean. Reasonable proximity to the destinations I needed to go to. Gym nearby.
Front office staff were extremely help[ful and preofessional no extraction fans in bathroom
The complementary car park
the ease of booking, checking in etc and the location. it was quite noisy at night.
distance wise, it is perfect. The towels were not changed even though the room was serviced dailly.
Everything about the hotel was great. It is relatively small and located in an inner suburb. Comfortable, very clean, friendly and helpful staff, perfect for business or holiday. Perfect for those who prefer not to be in the middle of the cbd retail district. Easy to get to city bus. Woollongabba has great cafes and boutique shopping. Nothing negative.
Clean and convenient. Suited me well. Quiet. Room service and housekeeping good.
Stylish, welcoming,with potential if developed with sensitivity. More realisation of the access [possibilities] to the city-and beyond!
Rooms were modern and clean. Good size. Found the building a little noisy with guests coming up lifts, going into rooms etc.Could not find mini bar??
new and modern some distance from city
Vacinity to the GABBA Room was not serviced every day
Location and value for money. Lockup car park was a real bonus. Double bed is somewhat small. tight fit for my wife and me, noting that we are of average size. Room was also pretty small but when one considers the rate paid, it was okay.
For the price I thought the rooms were exceptionally well designed and pleasant. The staff we dealt with were all very good. Little inconvenient location-wise. Rooms should be cleaned daily, not every 4 days.
value for money very clean