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The location was perfect, the staff were very friendly and helpful,and the room was very comfortable. I know parking is very limited in the city, but I did think the price for valet parking was a bit steep.
The facilities and the staff friendliness. The parking fee is too expensive.
Great hotel and location. Very good breakfasts
Location All good
Location was excellent. Staff was friendly. Met the Hilion standard.
Good size room. Knowledgeable concierge. Perfect breakfast staff. Too expensive hotel parking.
Profesionality and kindness of staff. As I checked out there was a surcharge because I was paying with credit card ... I showed my 'booking com' reservation where nowhere was written about this surcharge and they took it off! This is really added value and I will go back!
The close proximity to the city.
We have been there a few times and find the central location to be excellant plus we know in advance that the standard of the accomodation will not disappoint There is nothing not to like
Room as booked as Execuative plus but only and execuative room as provided which did not match the pictures on the web site
A fine hotel in a very central CBD location. No.
Close to the function we where attandind Hotel needs a face lift
Closeness to all city facilities. nothing
Easy check in, quiet location
Attentive staff, and a delightful location for breakfast, in particular (The Brasserie). The quality of the breakfast was also very good. Rooms just a little clastrophobic. And it would be nice to be able to open a window rather than rely on airconditioning. A balcony would be even better! However, I note a male person "fell" from the balcony of an adjacent hotel on the evening (or there abouts) we visited!
Good location. The breakfast is too expensive.
Look and style. The ambience. Location is terrific. Mini bar pricing was not competitive. > Pillows were not comfortable. > Handle on televsion cabinets were broken > The smell of the bathroom towels were not pleasant. They were clean but the laundry powder used was not fragrantly appealing > Bar staff on the night were not managing the waiting patrons effectively
a classy yet relaxed hotel. breakfast was excellent but was only worth buting when we got the discount vouchers as it was rather expensive otherwise.
Kabuki Restaurant Had lunch at the courtyard restaurant and thought the service poor and the prices high.
Every time I stay at the Stamford Plaza Brisbane I always leave feeling like the staff have gone above and beyond to make my stay enjoyable. When you require a twin room it would be nice to have something bigger than a king single bed. Even a double bed would be a better option.
It is a very comfortable place to stay. We couldn't use the hotel on the Saturday night as it was booked out with functions. On the Sunday night nothing was open and the riverside bar had a function. We still have our free drink and food vouchers as they couldn't be used.
Convienient for public transport & city access. Feather/down pillow.Comfortable room.24hour facilities
First class buniness man hotel. Great staff
The room was tidy and the complimentary champagne made the evening - though it had to be asked for. The concierge seemed rude at first during check-in.
bathroom grout was covered in mildew. really unacceptable in this level of hotel. pool closed too early at night.
The staff are amazingly friendly and helpful. We had a wonderful time and always felt welcomed. The shower/bath controller stuck so water comes out into the bath but that was more funny than unliked and it just meant that the pressure was low.
Location Complimentary water and chocolates were not there on arrival. Delivered 5 hours after. Coffee machine but no coffee cups, delivered 2 hours after I called reception. $38 parking fee.
It was such a short visit but concierge desk most helpful The coffee - need a good barista
Excellent check in and check out service and also service at Cuvee lounge also excellent
hotel was fab. staff were so friendly and very helpful. great breakfast buffet with great selection.
very helpfull and friendly staff. I can not complain
helpfulness of reception staff Noise - we were in room 117 and it was very noisy between a function in the atrium and a bar behind it. Lack of a plan to show us where facilities were.
We loved being right in the heart of Brisbane, and having the casino for entertainment was great Loved the deep bath
Classy hotel,excellent large rooms & great position.
It was great to be so close to all facilities that were of interest to almost every type of person for e.g. gamberling,dining,clubs and pubs or just driving around exploring sites of interest. Not knowing where we were going we missed the valet parking "twice"because we couldn’t see any signage so just went to the public car park but is was just as good I believe anyway as our parking was validated. Thanks guys!
Pleasant location with an old world feel A bit expensive
Friendly, knowledgeable staff. Excellent location and presentation of the hotel. On site parking, dining and in the Brisbane CBD.
the room was spacious with nice view of stony bridge, lighting up whole night. Enjoyed very much of the river view Swimming pool was locked in the morning. I had to go to reception every morning for a week to open the door. Someone from the hotel tried to charge 16,000 $ on my credit card and I had to deal with my credit company. International phone call to my credit company for 10 minite costed me about 150 AUD. No one apologised from the hotel until I demanded it.
the whole place was fantasticthe staff couldnt do enough to help us we will be going back again the stay wasnt long enough
Very upmarket hotel upgraded to the executive floor everything available
close and conveinient to city, luxruy and relaxing enviroment with excelent frsteraunts and staff
Very friendly staff and great facilities, good proximity to brisbane attractions (few though there are)
Everything was perfect. Lovely staff. Lovely rooms. The room was great value but everything else was very expensive.
Location very good. Rooms excellent. Good pool. Bar staff rude when complained to reception about attitude, unsatisfactorily resolved.
Everything was excellent, great river view, good room service
Bathroom needs updating. The bathroom title are broken and worn. I paid for 5 star. That doesn't meet my 5 star standard
I liked the bed, and bed linen. The actual room was lovely and the hotel itself was impressive. I was very disappointed with the state of the pool. They should have closed it as the area was under construction. Instead they kept it open and it wasn't heated so you couldn't swim in it anyway. Plus there was construction grit all around the pool which you could feel when you walked around it. I purposely chose the Marriot for the pool as we were planning on using it with our 3 year old son as a great place for entertaining him. Upon check out too, one of the staff on reception tried to charge us for breakfast though it was included in our booking. She then didn't believe us and we had to produce the email that we'd received from bookings.com. The impression she gave us was that she was reluctant to accept even this as proof!
Excellent hotel, well placed in Brisbane city centre.
We loved the restaurant and the proximity to the city shops and cinemas was very convenient.
Helpfulness and friendliness of hotel staff and good selection of foods at breakfast.
We enjoyed the welcoming staff at reception, the room was very comfortable. The staff in the bar, coffee shop and restaurant were all very pleasant. We also left an item of clothing behind and the staff were very helpful finding and returning same
The staff we're impeccably professional and catered for every need. Hotel was very clean and well presented and our upgrade to one of their suites showed us another level of this wonderful hotel! There is nowhere better to relax or even lye by a pool right in Brisbane's CBD!! Nothing really to write about as negative but a suggestion would be to review the car parking charges for guests as this could be subsidised a little more in my eyes
position,breakfast. doona to hot, would like a top sheet
Staff were uniformly really friendly and helpful - upgraded us following a cancelled flight. Breakfast great - omelettes to order. Beds and rooms comfy and clean with nice extras. Spas on 18 floor fabulous and hard to leave.
We were welcomed by a nice and pleasant receptionsit, the room was large and in good condition. There was a bit of noise from the railway station so next time I will specifiy a room on the road side.
the central location was excellent for a city break - the hotel was very quiet and the room was a good size.
proximity to suncorp stadium. Rate was cheap given it was origin night.
Excellent, efficent, helpful staff
The convenient location
Centrally located in the heart of Brisbane CBD. Public transport and other travel facilities at the front door. Hotel across the road had cheap good quality food. Very few 'modern' facilities. Parking as a guest is a rort paying an extra $28 overnight.
Foxtel on the TV, the bed was comfortable. The internet connection fee is a rip off, to be charged for internet connection when you're not in your room working is appalling. Why can't the hotel charge when in use only? I am aware it's outsourced by an IT consultancy but nevertheless I'm sure the Holiday Inn make money on it. The other point is if i knew there was a rail station right on the hotel I would not have chosen the hotel. Found it difficult to sleep as a result.
I liked the relaxation Food was expensive
Spacious suite with good quality fittings (no chipboard). One of the best hotel showers I have ever experienced
Hotel front desk staff was very friendly and helpful. When I had a problem with the washing machine, they washed the laundry for me.
the staff the location and the hotel was fantastic ,staff were very friendly and helpful ,food was excellent 5 stars i would recommend this hotel to anyone cant wait to return.
The staff were amazing, the rooms huge, everything extremely clean, great layout that easily fit us and our three small children in.
The location was great, the staff was excellent, the rooms were large and comfortable. Lobby and restaurant were tastefully decorated. Carpet was worn and threadbare in places in the room.
Location was very convenient for shops and transport (airport train outside your door), and I liked the old building, much more pleasant than a modern hotel.
It was close to the City you could walk everywhere.Very Freindly kind staff. Lovely room. Close to all public Transport. The parking bay out the front of the Hotel not really big enough, we had trouble pulling in there due to other vehicles being in there all the time
It central position..great for staying in Brisbane Mold and rust in bathroom
The convienent location, the friendly helpful staff and excellent facilities
Location was excellent - just opposite Central Rlwy station and easy access from airport via airtrain. The staff moved us to another suite when our aircon broke down - and did it really well. Easy walk to shops and Queen St mall. Restaurant breakfast and room disappointing for the price.
Spacious living room and mini kitchen. Combo washer drier has too complicated.
Valet Parking, easy to find, great location, the bed sheets and bed was very comfortable. No
Ideal location - just across the road from station. easy access to city centre- shops bars etc.
bed was comfortable - can't recommend much else rate was disproportionate to quality of facilities - is a tired hotel (stained carpets, rusty fittings etc.) with mediocre facilities demanding premium rates.
The hotel is very well maintained and clean. The view into Anzac Square was very pleasant and it is very well positioned in the CBD making it easy to walk to places of interest. Rates and location big draw card for us. Nothing it is a good place to stay.
Antique furniture The DVD player and stereo supplied in each room looked out of place and the TV remote was hard to work
The location of the hotel was good for city shopping, and the Staff were friendly and obliging in regards our baggage, and assistance with Taxi's We chose to stay in a Smoking Room, however, never realised that this meant you could actually smoke in the room, we found the smell to be offensive (even to us as smokers). We assumed that Smokers Room, meant you had access to a balcony outside the floor to smoke. So if you can handle the strong smell of smoke you will be happy in this type of room.
It was comfortable and close to southbank
Location and quietness Mould on tiles in bathroom and a dirty light switch in the bathroom. Pillows were too hard
Excellent, professional, & quick response to complaint. Walls seem to be too thin! Or, at least need better soundproofing...
The bed was comfortable The parking was really bad and having to pay $51.00 for less than 24 hours is rediculous
hotel was better than expected.Room was ready when we arrived early in the morning,central to most attractionsetc,staff polite and friendly. no faults
Close to the city Having to pay for parking in a seperate parking lot and having the parking ticket expire after 24hrs.
I liked the hotel because it was comfortable, at a good location and had friendly,happy staff.
It is centrally located in Brisbane. There are no parking facilities for this hotel and it uses Hotel Mercure's, a bit of a pain to get to because of traffic patterns.
it was close to the casino and mall in the CBD we had to pay a security deposit upon arrival which we didnt know about and didnt have. the hotel worked out something for us though so we could stay. it would have been nice to have been made aware of this either by the ibis diectly or through your company.
Location is fantastic and value for money.
convinient transportation to everywhere a bit cold when stay in the hotel
Close to everything in CBD. Good restaurant. Reception staff not helpful or welcoming. No clear directions on parking. Bin in bathroom not emptied.
Location and easy access for transport shops eating places and the city atmosphere plus helpful staff
I was very happy with location, the entrance lounge and the availability of food at the Hotel. Pleasant rooms well presented. Absolute value for money. No
Quality of room and proximity to everything. TV was only really working for two channels.
The location was fantastic. I wished that the rooms had been a touch larger. But the location was fantastic. The room was clean and tidy. T No complaint.
Visiting a medical specialist and just walking and shopping around the city.
The proximity to the city was great and as we were only overnighting the fact that the price included breakfast was wonderful Looking at a brick wall through the window.
The location. The no smoking rules......